---
description: Page 2 - See the list of the best Chatbot Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 2 - Chatbot Software - Prices & Reviews - Capterra South Africa 2026
---

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# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Zoho SalesIQ](https://www.capterra.co.za/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
2. [Amazon Connect](https://www.capterra.co.za/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
3. [Sobot](https://www.capterra.co.za/software/1072329/Sobot) — 4.9/5 (92 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
4. [Sprinklr](https://www.capterra.co.za/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) — Sprinklr helps brands provide world-class customer service at enterprise scale—powered by the industry’s most advanced AI engine.
5. [Oracle Fusion Cloud HCM](https://www.capterra.co.za/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews) — Suite of human capital management applications: HR, benefits, payroll, performance and talent management.
6. [Kustomer](https://www.capterra.co.za/software/158128/kustomer) — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
7. [Botsonic](https://www.capterra.co.za/software/1061327/botsonic) — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
8. [SmatBot](https://www.capterra.co.za/software/181581/smatbot-) — 4.6/5 (74 reviews) — An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
9. [Chatbase](https://www.capterra.co.za/software/1053300/chatbase) — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
10. [LiveHelpNow](https://www.capterra.co.za/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
11. [ManyChat](https://www.capterra.co.za/software/206636/manychat) — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
12. [Landbot](https://www.capterra.co.za/software/153051/landbot) — 4.4/5 (70 reviews) — Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead workflows without engineering.
13. [Customerly](https://www.capterra.co.za/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
14. [Kenyt AI Agents](https://www.capterra.co.za/software/1013948/kenytai) — 4.5/5 (67 reviews) — Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots
15. [ChatBot](https://www.capterra.co.za/software/166420/chatbot) — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
16. [Rasayel](https://www.capterra.co.za/software/1035351/rasayel) — 4.8/5 (66 reviews) — All-in-one B2B sales platform for WhatsApp
17. [Chaport](https://www.capterra.co.za/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
18. [SAS Visual Analytics](https://www.capterra.co.za/software/127/sas-visual-analytics) — 4.3/5 (59 reviews) — Build chatbots easily through an intuitive visual, accelerating the design process for both beginners and advanced users.
19. [Froged](https://www.capterra.co.za/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
20. [ChangeGear](https://www.capterra.co.za/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
21. [LongShot AI](https://www.capterra.co.za/software/1022567/longshot-ai) — 4.5/5 (51 reviews) — LongShot AI is an AI writing assistant designed to generate high-quality, fact-checked blogs loved by humans and search engines alike.
22. [Kommunicate](https://www.capterra.co.za/software/172677/kommunicate) — 4.6/5 (43 reviews) — AI-powered automation platform for custom service.
23. [Conversational Cloud](https://www.capterra.co.za/software/133021/conversational-cloud) — 4.3/5 (41 reviews) — A leader in Conversational AI, chatbot, and messaging technology, LivePerson helps you get the results that matter to your business.
24. [INSIDE](https://www.capterra.co.za/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
25. [Haptik](https://www.capterra.co.za/software/186856/chatbots) — 4.4/5 (41 reviews) — Haptik powers Intelligent Virtual Assistants (IVA) that transform customer experience, while increasing sales and reducing costs.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. \n\nThe amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and workforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a93d109-494a-4450-8b36-f8c534ab095c.png","url":"https://www.capterra.co.za/software/172677/kommunicate","@type":"ListItem"},{"name":"Conversational Cloud","position":23,"description":"LivePerson's Conversational AI and messaging platform empowers 18,000+ brands to design, manage, and optimize consumer conversations, improving marketing, sales, and customer care. Manage conversations at scale with the Conversational Cloud's real-time intent detection, low-code chatbot building studio, and conversation management workspace that unifies agent and bot interactions across the world's most popular messaging channels (web, in-app, SMS, Apple Business Chat, WhatsApp, Facebook, etc).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60b0f0a9-7d7a-4895-a187-8b88c1efe2b1.jpeg","url":"https://www.capterra.co.za/software/133021/conversational-cloud","@type":"ListItem"},{"name":"INSIDE","position":24,"description":"INSIDE™ by Powerfront is the leading Agentic AI Customer service platform that brings the personalization of in-store service to the digital world.\n\nPowered by real-time data, it autonomously resolves more than 90% of inquiries, providing instant and accurate assistance around the clock while ensuring seamless escalation to human agents.\n\nDeep integration with internal systems allows INSIDE™ to act as a Personal Shopper, helping customers find products, track orders, and complete complex tasks effortlessly. \n\nINSIDE’s omnichannel structure connects every touchpoint across social media, messaging apps, email, voice, and ticketing, creating a unified experience. A humanized avatar powered with journey-based and real-time data, optimizes proactive engagement features to enhance and personalize interactions, while Internal Agentic AI supports agents with instant knowledge and guidance. \n\nExperience the Future of Customer Engagement with INSIDE™ by Powerfront.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.capterra.co.za/software/148963/inside","@type":"ListItem"},{"name":"Haptik","position":25,"description":"Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations. \n\nHaptik’s Enterprise CX Platform helps brands to build Intelligent Virtual Assistants that power the entire customer lifecycle from purchase to support, thereby accelerating top-line revenues and improving operational efficiencies. \n\nHaptik drives the world’s transition to AI-powered conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8826878d-0ea4-44ad-8773-e40ddb95a68d.png","url":"https://www.capterra.co.za/software/186856/chatbots","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/32448/chatbot/software?page=2#itemlist","numberOfItems":25}
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