---
description: Discover and compare Free Chatbot Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Chatbot Software - Capterra South Africa 2026
---

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# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Sawal AI](https://www.capterra.co.za/software/1066445/sawal-ai) (0 reviews) — SawalAI empowers websites with custom AI chatbots. These chatbots can handle customer support, lead generation and Pre-sales Queries.
2. [Hamster AI](https://www.capterra.co.za/software/1073018/Hamster-AI) (0 reviews) — Hamster Ai is an artificial intelligence software providing text, image, and code generation features.
3. [ChatDMC](https://www.capterra.co.za/software/1073218/ChatDMC) (0 reviews) — ChatDMC is world’s 1st chat-based B2B travel platform that connects travel agents with Destination Management Companies (DMCs) globally
4. [Zebrabuzz](https://www.capterra.co.za/software/1073268/Zebrabuzz) (0 reviews) — Cloud-based and AI-enabled platform for businesses to create chatbots for Messenger and web chat, engage customers, and generate leads.
5. [Conversational AI Platform](https://www.capterra.co.za/software/1073377/Conversational-AI-Platform) (0 reviews) — Engage customers 24/7 with intelligent, AI-driven chatbots.
6. [PagerGPT](https://www.capterra.co.za/software/1073380/PagerGPT) (0 reviews) — AI-enabled tool for building chatbots that provide automated customer service on websites and knowledge bases and conducts analysis.
7. [Triviat AI](https://www.capterra.co.za/software/1073560/Triviat-AI) (0 reviews) — Triviat AI is an AI-enabled virtual agent that automates customer service via chat and voice interactions for support.
8. [Mixdesk](https://www.capterra.co.za/software/1074041/Mixdesk) (0 reviews) — AI marketing platform that integrates with messaging channels for managing communications for customer service.
9. [Rodoud](https://www.capterra.co.za/software/1074085/Rodoud) (0 reviews) — Rodoud.com is a cloud-based AI chatbot solution designed to automate multilingual customer support, inquiries, and more for businesses.
10. [NoFilterGPT](https://www.capterra.co.za/software/1074330/NoFilterGPT) (0 reviews) — NoFilterGPT is a cloud-based chatbot solution that provides an anonymous chat service with unfiltered AI-generated responses.
11. [Introchat](https://www.capterra.co.za/software/1076166/Introchat) (0 reviews) — Introchat is AI chatbot software for websites to generate leads and provide 24/7 automated customer support through conversations.
12. [ExpertEase AI](https://www.capterra.co.za/software/1076261/ExpertEase-AI) (0 reviews) — ExpertEase AI is a chatbot SaaS solution that uses natural language processing to create customizable AI solutions for businesses.
13. [Zupport](https://www.capterra.co.za/software/1076823/Zupport) (0 reviews) — Zupport is an AI customer support software that automatically handles inquiries through customizable AI agents with unlimited seats.
14. [botsense](https://www.capterra.co.za/software/1077120/botsense) (0 reviews) — botsense is a WhatsApp marketing tool for businesses to send broadcasts, engage in live chat, and analyze performance.
15. [ItsBot Chat Agent](https://www.capterra.co.za/software/1077208/ItsBot-Chat-Agent) (0 reviews) — Chatbot solution that helps businesses answer customer questions using personalized brand tone and knowledge on a unified interface.
16. [Zoom AI Companion](https://www.capterra.co.za/software/1077420/Zoom-AI-Companion) (0 reviews) — Productivity solution that helps businesses manage task identification and execution, calendars, agenda, content generation and more.
17. [InstantDM](https://www.capterra.co.za/software/1077461/InstantDM) (0 reviews) — InstantDM is a Meta-verified Instagram DM automation tool that helps businesses and creators auto-reply to comments, capture leads.....
18. [Guideline Buddy](https://www.capterra.co.za/software/1077735/Guideline-Buddy) (0 reviews) — Guideline Buddy is an AI chatbot that helps mortgage professionals efficiently search and interpret underwriting guidelines.
19. [Agent.so](https://www.capterra.co.za/software/1077759/Agent-so) (0 reviews) — Chatbot solution that enables businesses to create, train, and chat with intelligent assistants for handling productivity tasks.
20. [Navu](https://www.capterra.co.za/software/1077814/Navu) (0 reviews) — Navu, an AI companion software for B2B sites, guides visitors, provides analytics, and boosts engagement—no site overhauls needed.
21. [Antalyze](https://www.capterra.co.za/software/1078159/Antalyze) (0 reviews) — Antalyze is an AI chatbot software automating customer service with intelligent responses across multiple communication channels.
22. [ReplyRush](https://www.capterra.co.za/software/1072151/ReplyRush) (0 reviews) — ReplyRush is an AI-powered Instagram and Facebook DM tool that automates messages, turning comments and mentions into instant DM.
23. [Chatagents.io](https://www.capterra.co.za/software/1078499/Chatagents-io) (0 reviews) — Cloud-based no-code AI-agent builder platform for businesses to create and deploy AI chatbots for handling customer interactions.
24. [Representative24](https://www.capterra.co.za/software/1078582/Representative24) (0 reviews) — Representative24 is an AI customer service solution that helps businesses deliver faster, smarter, and more personalized support.
25. [WhatsBot GPT](https://www.capterra.co.za/software/1078667/WhatsBot-GPT) (0 reviews) — Chatbot solution that helps legal businesses automate client communication in compliance with Brazilian Bar Association regulations

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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ItsBot Chat Agent includes customization options for welcome messages, AI model selection, and visual elements to align with brand identity.\n\nThe system captures visitor information, segments leads and can escalate complex conversations to human team members when needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6966df9a-5825-44b6-8717-3d53305324b4.jpeg","url":"https://www.capterra.co.za/software/1077208/ItsBot-Chat-Agent","@type":"ListItem"},{"name":"Zoom AI Companion","position":16,"description":"Zoom AI Companion is an artificial intelligence-based assistant integrated into the Zoom platform for streamlined productivity and communication. The system enables teams to identify and manage tasks across meetings, chats, emails, and documents, helping users stay organized throughout the workday.\n\nIt provides writing assistance by drafting content based on context from previous interactions and creates meeting agendas with real-time summarization capabilities. The tool offers customer experience automation by handling inquiries and providing accurate responses. Zoom AI Companion works behind the scenes to help users complete tasks, create stronger content, and maintain relationships. Additional customization options allow organizations to personalize the AI experience to address specific needs through specialized agents and skills.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c355920d-0c0d-4a5c-af8c-1bb5d894eef7.jpeg","url":"https://www.capterra.co.za/software/1077420/Zoom-AI-Companion","@type":"ListItem"},{"name":"InstantDM","position":17,"description":"InstantDM is a Meta-verified Instagram automation platform that helps creators, coaches, brands, and ecommerce businesses engage, convert, and support followers using direct messages. With no-code flow builders, AI-powered comment replies, and story/keyword triggers, InstantDM enables you to automate lead capture, customer support, product selling, and engagement — all within Instagram.\n\nWhether you're managing high-volume campaigns or scaling 1:1 conversations, InstantDM makes it simple to launch DM workflows in minutes. The platform supports unlimited contacts, smart analytics, and 100% compliance with Meta’s official API, making it a reliable and scalable solution for social commerce.\n\n✅ Key Features:\n\n    Meta-verified API access\n\n    AI auto-replies to comments and DMs\n\n    Keyword-based trigger flows\n\n    Story and reel automation\n\n    No-code drag-and-drop flow builder\n\n    Advanced analytics (CTR, geo, open rates)\n\n    Unlimited contacts and campaign scaling","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9be0eb25-acff-455d-b19d-57c8c5ffa266.png","url":"https://www.capterra.co.za/software/1077461/InstantDM","@type":"ListItem"},{"name":"Guideline Buddy","position":18,"description":"Guideline Buddy is an AI-powered mortgage guideline search software that helps mortgage professionals find and interpret underwriting guidelines. The platform features a generative AI chatbot trained specifically on mortgage underwriting guidelines from agencies, correspondent investors, and wholesale lenders. Guideline Buddy eliminates the need for manual PDF searches by providing instant access to relevant guideline information, allowing users to structure loan scenarios more efficiently. The system automatically updates with the latest guidelines as they are released, ensuring mortgage professionals always have access to current information. The chatbot responds to specific questions in plain language, pointing users to exact guideline locations while maintaining data security through encryption and strict access controls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7220959f-7059-4568-bf6f-8693bb4365d0.jpeg","url":"https://www.capterra.co.za/software/1077735/Guideline-Buddy","@type":"ListItem"},{"name":"Agent.so","position":19,"description":"Agent.so is a chatbot platform that enables users to interact with hundreds of AI agents for various business and personal tasks. The system provides a comprehensive suite of features including the ability to chat with pre-made AI agents, create custom agents, train them with specific data, and use AI apps for content generation.\n\nAgent.so incorporates built-in encryption for privacy protection and allows users to share AI chat conversations through secure links. The platform offers unlimited chats and enterprise-ready capabilities while maintaining a focus on user privacy with no data sharing policies. Agent.so supports multiple AI models and continues to expand its functionality through regular updates to the system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c06be0ad-14a5-4f48-ba19-38856a6a91f4.jpeg","url":"https://www.capterra.co.za/software/1077759/Agent-so","@type":"ListItem"},{"name":"Navu","position":20,"description":"Navu is an AI companion software designed specifically for B2B websites. The platform features an interactive AI Sidebar that answers visitor questions while maintaining their browsing experience, alongside Journey Explorer analytics that help track visitor behavior and identify potential issues in marketing funnels. Navu integrates through a simple embed code, enhancing existing websites without requiring complete redesigns. The system supports multiple languages and includes functionality for guiding visitors, analyzing user journeys, and improving website engagement. The Sidebar works alongside existing content to address visitor inquiries, with options to integrate with live chat and message capabilities, while the analytics tools provide insights into visitor activities and website performance areas that need attention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a7a009e-3c5f-44cd-9838-f62e01993465.png","url":"https://www.capterra.co.za/software/1077814/Navu","@type":"ListItem"},{"name":"Antalyze","position":21,"description":"Antalyze is an AI chatbot software platform that automates customer service interactions for businesses. The system processes messages in real-time through intelligent chat interfaces while maintaining natural conversation flow. It features document-based training capabilities that enable the AI to learn from business materials such as FAQs, policies, and manuals. \n\nAntalyze integrates with eCommerce platforms including Shopify and WooCommerce, allowing the chatbot to access product catalogs, order data, and inventory information. The platform creates support tickets automatically when issues require human attention and provides analytics dashboards for monitoring chat performance and engagement. Antalyze supports deployment across multiple communication channels including WhatsApp, website chat, and Instagram, enabling businesses to maintain consistent customer service across different touchpoints.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cee423f4-f88e-4fd6-a023-d74d9ad43246.png","url":"https://www.capterra.co.za/software/1078159/Antalyze","@type":"ListItem"},{"name":"ReplyRush","position":22,"description":"ReplyRush is an AI-powered automation tool for Instagram and Facebook, designed to help brands, creators, and influencers boost engagement and streamline communication. It automatically sends direct messages to users who comment on your posts, reels, or stories by detecting specified keywords or triggers. Unique features include instant comment-to-DM automation, bulk messaging, story mention triggers, and seamless multi-account management—all within a user-friendly web and mobile app. ReplyRush provides in-depth analytics, is fully Meta-compliant, and offers no-code setup, empowering you to save time and connect directly with your audience like never before.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5ba6c20-981f-4e64-99e3-4993f32ffd00.png","url":"https://www.capterra.co.za/software/1072151/ReplyRush","@type":"ListItem"},{"name":"Chatagents.io","position":23,"description":"Cloud-based AI chatbot builder platform that enables users to create and deploy conversational agents without coding skills. The software features Retrieval-Augmented Generation technology that pulls responses from uploaded business knowledge sources including websites, PDFs, and documents. Users can build chatbots in four steps: creating an agent, teaching it business knowledge, integrating with existing systems, and embedding it on websites with a JavaScript snippet. The platform includes an Agent Playground for testing conversations before deployment and supports various integrations for automating customer support, lead generation, and scheduling tasks. The system allows businesses to customize chat widgets with colors and logos while providing analytics to track conversations and identify unanswered questions for continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff2eb217-8c4c-4885-b168-57a198f1f376.png","url":"https://www.capterra.co.za/software/1078499/Chatagents-io","@type":"ListItem"},{"name":"Representative24","position":24,"description":"Representative24 is an AI-powered customer service solution built to help companies deliver support that is faster, smarter, and more secure. At its core, Representative24 combines natural language AI with powerful API integrations, allowing businesses not only to chat with customers but to take real action on their behalf.\nWhere traditional chatbots stop at providing scripted answers, Representative24 goes further.\n\nThrough API actions, the platform can process refunds instantly, handle subscription upgrades, check order statuses, and update account information—all without waiting for human intervention. This means customers get their issues resolved in seconds, while support teams are freed from repetitive requests and can focus on high-value, human-to-human interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f03f0f9-e14c-403a-8e5b-e2d1bf70c6c5.png","url":"https://www.capterra.co.za/software/1078582/Representative24","@type":"ListItem"},{"name":"WhatsBot GPT","position":25,"description":"WhatsBot GPT is an AI-based chatbot solution designed to help law firms and attorneys automate client communication through WhatsApp. The system provides 24/7 response capabilities while qualifying potential clients through customizable screening questions.\n\nThe platform can be integrated with Google Calendar for automatic appointment scheduling, process audio messages, images, and documents, and include notification systems for urgent cases requiring immediate attention. WhatsBot GPT lets stakeholders streamline initial client interactions, allowing legal professionals to focus time on qualified cases rather than preliminary inquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1928f0bf-020f-4b05-a7f7-17a1d4ba7fb6.jpeg","url":"https://www.capterra.co.za/software/1078667/WhatsBot-GPT","@type":"ListItem"}],"numberOfItems":25}
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