---
description: Discover and compare Free Chatbot Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Chatbot Software - Capterra South Africa 2026
---

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# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [AutoResponder](https://www.capterra.co.za/software/1059492/autoresponder) — 5.0/5 (1 reviews) — AutoResponder is a cloud-based solution that helps businesses send automatic chat replies from messengers and social media platforms.
2. [Relevance AI](https://www.capterra.co.za/software/1064301/relevance-ai) — 4.0/5 (1 reviews) — AI-powered platform that lets users create their AI workforce to manage workflows, sales, marketing, and customer support processes.
3. [AgentX](https://www.capterra.co.za/software/1064324/agentx) — 1.0/5 (1 reviews) — Free and no-code AI chatbot build platform for businesses
4. [KaraboAI](https://www.capterra.co.za/software/1066992/karaboai) — 5.0/5 (1 reviews) — KaraboAI provides customizable GPT-powered AI chatbots that enhance business efficiency, operations and customer engagement.
5. [Domino CRM](https://www.capterra.co.za/software/1072856/Domino-CRM) — 5.0/5 (1 reviews) — Domino CRM is chatbot builder enabling businesses to automate customer communications without code.
6. [Talkees](https://www.capterra.co.za/software/1081663/Talkees) — 5.0/5 (1 reviews) — Talkees is an AI chatbot software that automates customer support by managing conversations across multiple communication channels.
7. [Nvoip](https://www.capterra.co.za/software/178289/nvoip) (0 reviews) — Nvoip transforms business communication. Elevate customer service, boost sales, and streamline operations with our platform.
8. [BOTNATION AI](https://www.capterra.co.za/software/180090/botnation-ai) (0 reviews) — With BOTNATION.AI, Improve your business and customer engagement with chatbot and conversational marketing
9. [KLoBot](https://www.capterra.co.za/software/196929/klobot) (0 reviews) — KLoBot is a Legal DIY voice+text chatbot \& virtual assistant builder platform, powered by GenAI\!
10. [WorkplaceBuddy](https://www.capterra.co.za/software/204696/workplacebuddy) (0 reviews) — WorkplaceBuddy serves as the central hub where employees can continuously work on their digital skills in an interactive way
11. [Emplifi Service Cloud](https://www.capterra.co.za/software/1026592/emplifi-service-cloud) (0 reviews) — Empower your contact center and your customers with automated solutions that elevate experiences across the customer journey.
12. [Yugasa Bot](https://www.capterra.co.za/software/1035664/yugasa-bot) (0 reviews) — YugasaBot is an AI-powered chatbot software that provides WhatsApp marketing and customer support capabilities.
13. [anybot](https://www.capterra.co.za/software/1036556/anybot) (0 reviews) — Japanese-targeted chatbot that offers firms a customer service automation system to assist in implementing workstyle reforms.
14. [AskHandle](https://www.capterra.co.za/software/1040443/handle) (0 reviews) — AskHandle is a personalized AI support system enabling businesses to automate and streamline their customer support.
15. [Raffle Chat](https://www.capterra.co.za/software/1055479/raffle-chat) (0 reviews) — Raffle Chat is the plug-and-play AI chat that gives accurate answers swiftly, smoothly, and securely for self-service as never before.
16. [Rosita.Ai](https://www.capterra.co.za/software/1055483/rosita-ai) (0 reviews) — Rosita Ai is 6 Ai tools that increase productivity with Ai writer, Ai artwork, Ai transcription, Ai voiceover, Ai chat, \& Ai coder.
17. [Ajelix BI](https://www.capterra.co.za/software/1055728/ajelix-bi) (0 reviews) — Agentic AI chat that turns data, ideas, files, and prompts into completed projects.
18. [ChatSpot](https://www.capterra.co.za/software/1059488/chatspot) (0 reviews) — Cloud-based chatbot tool that helps businesses streamline marketing and sales operations via artificial intelligence (AI) technology.
19. [ServiceYoda](https://www.capterra.co.za/software/1060901/serviceyoda) (0 reviews) — ServiceYoda is AI built to assist appliance servicer owners, managers, dispatchers, and techs to save time and make money.
20. [Chatsonic](https://www.capterra.co.za/software/1061524/chatsonic) (0 reviews) — Chatsonic is a ChatGPT alternative for content creation.
21. [Nibble](https://www.capterra.co.za/software/1061523/nibble) (0 reviews) — Nibble is an AI Chatbot for eCommerce retailers that lets customers negotiate personalised prices on products or services.
22. [BrainCommerce](https://www.capterra.co.za/software/1063790/braincommerce) (0 reviews) — BrainCommerce is an AI-enabled chatbot for eCommerce businesses that includes natural search, personalized tips, and live engagement.
23. [Molin](https://www.capterra.co.za/software/1064642/molin) (0 reviews) — Train your shop's AI on your own data to sell more and cut your customer support by 80%.
24. [Rayzing](https://www.capterra.co.za/software/1065550/rayzing) (0 reviews) — Rayzing is an API and chatbot solution for automating recruitment, healthcare, commerce, and customer support over WhatsApp.
25. [EBI.AI](https://www.capterra.co.za/software/1065580/ebi) (0 reviews) — AI Studio – next-gen chatbots, customer assistants, live chat + integrations

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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Employees can easily share short lessons, turning everyday expertise into shared knowledge and making learning a collective effort.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8f74460c-cec4-4402-b7f2-354ecf4f4f65.png","url":"https://www.capterra.co.za/software/204696/workplacebuddy","@type":"ListItem"},{"name":"Emplifi Service Cloud","position":11,"description":"Emplifi Service Cloud provides end-to-end care and support for your customer, throughout their journey. \n\nWith Emplifi Service Cloud, you will have all the cloud-based tools a consumer relations and contact center needs for digital self-service, agent case management, Voice of Customer insights, top-notch analytics, and ability to share data and insights through integration with Emplifi Social Marketing Cloud and Emplifi Social Commerce Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb15a4-51c3-4e33-a5da-bee8a5a800e5.jpeg","url":"https://www.capterra.co.za/software/1026592/emplifi-service-cloud","@type":"ListItem"},{"name":"Yugasa Bot","position":12,"description":"YugasaBot is an AI-powered WhatsApp marketing agent and chatbot framework developed by Yugasa Software Labs. 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It is self-generating and automatically enables managers to segment customers into different persona groups. It also supports third-party integrations with applications like Line and Facebook to facilitate the management of customer segments across platforms. The features also allow sales teams to run targeted marketing campaigns using RMS and scheduled broadcasting tools. Managers can leverage analytics tools to generate detailed sales reports and gain real-time insights into business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f5dccc6-ff7d-4179-9573-76b16c23ddc1.png","url":"https://www.capterra.co.za/software/1036556/anybot","@type":"ListItem"},{"name":"AskHandle","position":14,"description":"AskHandle is an innovative AI support system that utilizes advanced generative AI and NLP to provide a codeless Retrieval Augmented Generation (RAG) solution, helping businesses automate and enhance their customer support efficiently. This platform allows users to create personalized AI chatbots easily, requiring no coding experience. Users can upload various document types, such as text, Word, Excel, PDFs, CSVs, Markdown files, and URLs, which the system uses to fine-tune the chatbots. These chatbots can access and utilize an unlimited range of uploaded data, becoming operational within minutes.\n\nAskHandle's chatbots offer immediate access to information, resolving queries instantly and operating fully autonomously, unlike traditional customer service systems that depend heavily on human agents. Supporting over 90 languages, AskHandle ensures that users can interact in their native language across several platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4737293-8b2c-4d17-a4c9-01628750bf12.png","url":"https://www.capterra.co.za/software/1040443/handle","@type":"ListItem"},{"name":"Raffle Chat","position":15,"description":"AI chat, powered by Raffle’s search technology, that retrieves relevant data or knowledge for customers and employees of your business. With Raffle Chat, you promote human-centered self-service whereby users can get accurate answers to all questions—in any language across your knowledge bases—via human-like conversation. Rest assured that the search results’ scope is limitable to your specified content for data security/privacy (e.g. GDPR compliance).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df711e7f-796d-4cdb-89d2-91e6d687ea0e.jpeg","url":"https://www.capterra.co.za/software/1055479/raffle-chat","@type":"ListItem"},{"name":"Rosita.Ai","position":16,"description":"Rosita.ai is 6 Ai tools that help users to quickly create content. The Ai Writer generates Ai articles, blogs, emails & more in seconds. The Ai artwork generator creates stunning images from prompts. Use Ai voice transcription to instantly upload any video or audio file & have it transcribed from speech to text. Use Ai voiceovers to enter in any text & choose from hundreds of voices and languages to generate realistic, human voices speaking your text. Lastly, Ai chat with experts & Ai coder.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/773ed405-2cdd-4a2a-9681-0d25d3ff12f0.png","url":"https://www.capterra.co.za/software/1055483/rosita-ai","@type":"ListItem"},{"name":"Ajelix BI","position":17,"description":"Ajelix is the agentic AI chat for work built for professionals who need results they can act on. Instead of just suggesting solutions, Ajelix executes—turning data into working Excel formulas, dashboards, presentations, and web apps you can use immediately.\nUpload your spreadsheets, PDFs, and documents up to 1GB once, and your data stays ready across every conversation. Ajelix remembers context, builds deliverables upon request, and lets you save and reuse assets in future chats.\nWhether you're automating month-end reports, creating leadership dashboards, or generating batch workflows, Ajelix handles the heavy lifting. With four specialized AI models optimized for different tasks, you get accurate, production-ready outputs without spreadsheet wrangling or manual formatting. Trusted by 300,000+ teams worldwide, Ajelix helps business, finance, operations, and marketing professionals complete projects that have been on their lists for weeks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e63719f-db7a-4b3f-b557-ce09d03d6ddf.png","url":"https://www.capterra.co.za/software/1055728/ajelix-bi","@type":"ListItem"},{"name":"ChatSpot","position":18,"description":"ChatSpot is a cloud-based chatbot solution designed to help businesses streamline marketing and sales operations via artificial intelligence (AI) technology. The platform combines ChatGPT with unique data sources, including HubSpot's CRM, to generate personalized responses, offer SEO expertise, and accelerate sales prospecting. ChatSpot also offers deep insights and natural language processing to help users optimize research and uncover hidden growth opportunities. Key features include personalized responses, integration with HubSpot CRM, prospecting templates, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b8cf34a-9980-4523-b785-435926de2bac.jpeg","url":"https://www.capterra.co.za/software/1059488/chatspot","@type":"ListItem"},{"name":"ServiceYoda","position":19,"description":"AI for appliance servicers. \n\nServiceYoda delivers tools to support your techs and dispatchers, helping you save time and money \n\n- reduce truck rolls with Parts Recommender\n- save time looking for information with Smart Search\n- discover valuable business insights with Smart Diagnostics","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26a252dc-aa93-42d5-9c72-dbb3bf428948.png","url":"https://www.capterra.co.za/software/1060901/serviceyoda","@type":"ListItem"},{"name":"Chatsonic","position":20,"description":"Chatsonic is an AI content creation tool that offers a range of helpful features and capabilities. The Chrome Extension allows users to access Chatsonic's powers directly from their browser, simplifying the content creation process on any webpage. \n\nAdditionally, Chatsonic provides mobile apps for easy access to real-time insights and collaborative tools on the go. The tool also offers an API for seamless integration with applications, enriching them with real-time data and creative assets. One notable feature of Chatsonic is its multilingual capabilities, which allow users to engage with global audiences effortlessly.\n\nIn terms of features, Chatsonic offers options like real-time data, file-chat support, a prompt library, AI image generation, voice-assistance, and in-built avatars.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32dd2515-1a94-4f63-b4ef-c9aaa29f71b5.jpeg","url":"https://www.capterra.co.za/software/1061524/chatsonic","@type":"ListItem"},{"name":"Nibble","position":21,"description":"Nibble is an AI Chatbot for eCommerce retailers that lets customers negotiate personalised prices on products or services.\n\nFor the retailer, Nibble is a much better alternative to clunky voucher codes and brand-damaging blanket discounting. For the customer, it’s a fun, engaging way to get a great discount.\n\nInspired by a negotiation in a Turkish bazaar, Nibble has improved conversion by 50% for some of our clients, and negotiates with users daily on everything from karaoke kits to luxury watches.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6090b035-e5f3-4ffd-92b1-6d57b54c8ca3.jpeg","url":"https://www.capterra.co.za/software/1061523/nibble","@type":"ListItem"},{"name":"BrainCommerce","position":22,"description":"BrainCommerce is an AI chatbot software for e-commerce websites. It integrates a conversational interface powered by artificial intelligence into online stores to improve the customer experience. The chatbot enables natural language search across products, provides personalized recommendations, and offers interactive support to shoppers. This aims to increase sales by giving buyers an intuitive way to browse, uncover needs, and get real-time answers to their questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6753cd3e-6185-47b5-87f4-4a7bf845c4ee.jpeg","url":"https://www.capterra.co.za/software/1063790/braincommerce","@type":"ListItem"},{"name":"Molin","position":23,"description":"Molin is a cloud-based conversational AI chatbot and live chat solution designed to help eCommerce businesses manage customer service. Integrating seamlessly with platforms like Shopify, WooCommerce, and other online store websites. \n\nUsing advanced AI language models and your shop's data to instantly answer customer queries in over 92 languages. It converts visitors into customers with personalised product recommendations, resolves issues instantly, and boosts sales by offering discounts and promo codes. Molin's key capabilities include conversational interactions, help center integration, multilingual support, customer analytics, and executing actions such as refunds and order tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bcde18fe-0476-4d45-b9b9-7b485c0d0828.png","url":"https://www.capterra.co.za/software/1064642/molin","@type":"ListItem"},{"name":"Rayzing","position":24,"description":"Rayzing provides WhatsApp Business API and chatbot solutions. It offers customizable bots, intuitive dashboards, real-time analytics, and 24/7 support. The platform helps businesses in recruitment, healthcare, D2C commerce, and customer success domains streamline communication and enhance customer engagement in India. Rayzing aims to improve response times, hiring, patient care, order tracking, and overall business performance with its AI-powered solutions. More details at https://www.rayzing.ai","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fafed48-8b37-4e62-a8f6-078783806531.png","url":"https://www.capterra.co.za/software/1065550/rayzing","@type":"ListItem"},{"name":"EBI.AI","position":25,"description":"Transform your stack, in minutes and upgrade the way you handle customers with EBI.AI’s AI Studio. In the next 30 minutes you could be live with a next-gen AI driven chatbot / customer assistant delivering increased capacity and customer satisfaction, all whilst slashing costs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c280d72-2373-442e-a6dd-e6778c2eecbf.jpeg","url":"https://www.capterra.co.za/software/1065580/ebi","@type":"ListItem"}],"numberOfItems":25}
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