---
description: Discover and compare Free Chatbot Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Chatbot Software - Capterra South Africa 2026
---

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# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Engati](https://www.capterra.co.za/software/165384/engati) — 4.0/5 (25 reviews) — Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements.
2. [eBanqo](https://www.capterra.co.za/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
3. [hello24.ai](https://www.capterra.co.za/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.
4. [Eloquant](https://www.capterra.co.za/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
5. [Kore](https://www.capterra.co.za/software/180874/kore-ai-bots-platform) — 4.4/5 (17 reviews) — Kore.ai drives AI value with tools for work, process, and service—powered by an agent platform and no-code solutions.
6. [ZyraTalk](https://www.capterra.co.za/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
7. [Simplify360](https://www.capterra.co.za/software/211771/simplify360) — 4.4/5 (15 reviews) — Digital Customer Experience Platform with embedded AI. Track \& Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease.
8. [Leadster](https://www.capterra.co.za/software/1026801/leadster) — 4.5/5 (11 reviews) — Marketing Chatbot focused on Increasing the Generation of Qualified Leads through the Website.
9. [Verloop](https://www.capterra.co.za/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
10. [watsonx Assistant](https://www.capterra.co.za/software/1026166/ibm-watson-assistant) — 4.4/5 (10 reviews) — AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs.
11. [Hyversa](https://www.capterra.co.za/software/1041046/goo-chat) — 4.8/5 (10 reviews) — Hyversa: AI chatbot, workflow automation, custom widgets, book meetings, FAQs, and video tutorials for customer service in one platform
12. [CoSupport AI](https://www.capterra.co.za/software/1061059/cosupport-ai) — 5.0/5 (10 reviews) — AI support agents that don’t hallucinate, live in 10 mins
13. [CausalFunnel](https://www.capterra.co.za/software/1062383/causalfunnel) — 5.0/5 (10 reviews) — CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants.
14. [Ticker](https://www.capterra.co.za/software/1033447/ticker) — 4.7/5 (9 reviews) — Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more.
15. [Moveo.AI](https://www.capterra.co.za/software/1035057/mveoai) — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
16. [Ochatbot](https://www.capterra.co.za/software/194923/ochatbot) — 4.8/5 (8 reviews) — Ochatbot, designed for ecommerce and support, proprietary generative AI. Shopify, Bigcommerce, Woocommerce Free version available.
17. [docAnalyzer.ai](https://www.capterra.co.za/software/1069336/docAnalyzer-ai) — 5.0/5 (8 reviews) — Chat with your documents (PDFs, Word, etc.) using docAnalyzer.ai's AI chatbot for instant insights and efficient data extraction.
18. [Orimon AI](https://www.capterra.co.za/software/1044887/orimon) — 3.7/5 (7 reviews) — Orimon - Zero-code, chatgpt-like intelligent sales-enabling chatbot builder.
19. [Tangle](https://www.capterra.co.za/software/1051578/tangle) — 4.9/5 (7 reviews) — Tangle.io offers infinitely adaptable/configurable ERP solutions for discrete manufacturers to match their unique business processes.
20. [BotPenguin](https://www.capterra.co.za/software/184813/botpenguin) — 4.8/5 (6 reviews) — AI-powered agent builder to automate sales, support, \& engagement across 6+ channels, including WhatsApp, Instagram, Website, and more
21. [SAP Conversational AI](https://www.capterra.co.za/software/204599/sap-conversational-ai) — 4.6/5 (5 reviews) — Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot-building platform.
22. [Broadcaster BOT](https://www.capterra.co.za/software/1037986/broadcaster-bot) — 4.4/5 (5 reviews) — Integrate multi-agents and chatbots to streamline communication with your customers across different channels on a single platform
23. [Clerk Chat](https://www.capterra.co.za/software/1063227/clerk-chat) — 4.2/5 (5 reviews) — Conversational messaging for support, sales, \& marketing. Turn your business number into a powerhouse.
24. [Centribal](https://www.capterra.co.za/software/1032932/centribal) — 4.3/5 (4 reviews) — It's the tool for managing and creating hybrid chatbots through the automation of messages for web and channels such as WhatsApp or Ig
25. [Quidget](https://www.capterra.co.za/software/1067160/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI agent, easily set up to provide 24/7 human-like responses to up to 80% of customer queries.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

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By incorporating cutting-edge AI and GPT technologies, our platform guarantees a system that is not only tailored to each client’s specific requirements but also future-proof. We offer clear, predictable pricing models devoid of hidden charges and reject restrictive vendor lock-ins, promoting a truly adaptable partnership. Our approach dramatically improves operational efficiency, simplifies processes, and propels digital transformation, overcoming common industry hurdles like protracted implementation timelines and rising expenses. Tangle is dedicated to close collaboration with clients, ensuring our ERP solution surpasses expectations, fuels growth, and leads innovation.\n\nVisit tangle.io for more details and book a demo.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7c5f489-9ac6-4bae-860c-73415a77c458.jpeg","url":"https://www.capterra.co.za/software/1051578/tangle","@type":"ListItem"},{"name":"BotPenguin","position":20,"description":"BotPenguin is a powerful no-code AI agent platform trusted by 60,000+ businesses and 200+ partners worldwide.\n\nIt enables customer engagement across 6+ channels, including WhatsApp, Instagram, web, Facebook, SMS, and voice.\nIts multilingual chat and voice agents can be connected to AI models, like GPT-4, Claude, Gemini, and DeepSeek.\n\nThese AI-powered agents navigate, decide, and execute tasks across 80+ integrated marketing, support, CRM, calendar, and payment tools. \n\nThese agents understand user intent, automate lead generation, appointment booking, customer support, route queries with live handoff, and run AI-driven marketing campaigns, fitting seamlessly into existing workflows.\nThis enables BotPenguin to help businesses deliver faster, more personalized experience across industries like SaaS, healthcare, e-commerce, education, and more. \n\nWhile also giving agencies and resellers a white-label solution to offer under their own brand and domain.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31280775-9ba7-4c04-b48b-5fec357f0282.png","url":"https://www.capterra.co.za/software/184813/botpenguin","@type":"ListItem"},{"name":"SAP Conversational AI","position":21,"description":"Revolutionize user experiences with chatbots.\n\nManage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot-building platform.\n\nImprove the productivity and the commitment of your employees with conversational interfaces integrated into their workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03d01716-cc6c-4550-a021-46b069111958.png","url":"https://www.capterra.co.za/software/204599/sap-conversational-ai","@type":"ListItem"},{"name":"Broadcaster BOT","position":22,"description":"Serve your customers with Chatbots and Agents through WhatsApp conversations.\n\nFrom your business account, you can send WhatsApp messages en masse using templates through our platform.\n\nBroadcaster Bot integrates WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels, allowing you to converse with your customers, coordinate with your internal team and business partners.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b14812dd-441c-4ca9-85d9-d6d6b6e47c69.png","url":"https://www.capterra.co.za/software/1037986/broadcaster-bot","@type":"ListItem"},{"name":"Clerk Chat","position":23,"description":"Clerk Chat helps you drive revenue and customer satisfaction with two-way conversational messaging for your business by communicating via SMS and MMS with clients and customers. With options for AI-driven agents and integrations with leading CRMs and platforms like Salesforce, Slack, and Microsoft Teams, it offers real-time personalized conversations, making every interaction feel like concierge-level service.\n\nAlready running on a phone number? No problem. Connect your Twilio, Bandwidth, Sinch, and Telnyx numbers effortlessly.\n\nTrusted by over 1000 brands, Clerk Chat creates conversions, retention, and engagement, proving its value across various industries. Whether for customer service, sales, or operational communication, Clerk Chat transforms landline numbers into dynamic channels for instant support.\n\nDiscover the power of Clerk Chat for your business communication needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20f9301e-2d4e-4302-900b-8e761af970a7.jpeg","url":"https://www.capterra.co.za/software/1063227/clerk-chat","@type":"ListItem"},{"name":"Centribal","position":24,"description":"Centribal Platform is the tool for managing and creating hybrid chatbots that has positioned itself as one of the best chatbots on the market thanks to its options for automating messages both on the web and on different channels such as WhatsApp or Instagram thanks to AI. In addition, it has features such as a module for push campaigns from WhatsApp, or a Conversational APP to have a controlled corporate environment in conversations between agents and sales representatives from their cell phone","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d80cbb1b-7632-4f5f-ad62-dba557a2c9cb.png","url":"https://www.capterra.co.za/software/1032932/centribal","@type":"ListItem"},{"name":"Quidget","position":25,"description":"Quidget is a powerful AI assistant builder that automates 80% of Tier-1 support tasks while freeing up time for teams to handle complex queries. \n\nWith multi-language support, Quidget makes global communication seamless by responding to customers in their preferred language. \n\nIntegrated with Zendesk and Euphoric.ai, it ensures smooth handovers to human agents when needed.\n\nNow featuring Calendly integration, Quidget’s AI Sales Agent can generate leads and automatically schedule meetings, enhancing sales efficiency and customer engagement. \n\nQuidget can be trained in minutes by simply uploading your url or knowledge base document, allowing it to deliver relevant, instant answers 24/7. \n\nCustomization options make it easy to match the chatbot’s personality with your brand’s voice, and setup takes just a few steps with no coding required.\n\nIn just a few clicks, Quidget's AI can work 24/7 to improve support quality, simplify tasks, and save resources—all while keeping customers happy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.capterra.co.za/software/1067160/Quidget","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/32448/chatbot/pricing/free/software?page=2#itemlist","numberOfItems":25}
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