---
description: Discover and compare Free Chatbot Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free Chatbot Software - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Free Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Notion](https://www.capterra.co.za/software/186596/notion) — 4.7/5 (2805 reviews) — Notion is the all-in-one workspace for notes, projects, documents, and collaboration.
2. [Lime Connect](https://www.capterra.co.za/software/131558/userlike-live-chat) — 4.6/5 (648 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
3. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
4. [ChatGPT](https://www.capterra.co.za/software/1049484/chatgpt) — 4.4/5 (391 reviews) — ChatGPT is a natural language processing tool that leverages AI functionality and helps users converse with chatbots like humans.
5. [Zenvia Customer Cloud](https://www.capterra.co.za/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
6. [Texta.ai](https://www.capterra.co.za/software/1022495/textaai) — 4.6/5 (346 reviews) — Get Professional Level Blog Articles in Seconds. Market leading Long content AI copywriting tool.
7. [Smartsupp](https://www.capterra.co.za/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Automate customer care processes, increase sales, and boost your conversion rates with our chatbot and AI shopping assistant.
8. [Animaker](https://www.capterra.co.za/software/166064/animaker) — 4.2/5 (235 reviews) — 100's of templates, which you may change everything about it to make it your video without having to deal with timing and flow.
9. [Drift](https://www.capterra.co.za/software/150371/drift) — 4.5/5 (200 reviews) — Drift is a human-centric, AI-powered buyer engagement platform.
10. [Uizard](https://www.capterra.co.za/software/170822/uizard) — 4.6/5 (193 reviews) — Boost your productivity. Design at lightning speed. Collaborate in real-time. Take control of the design process like never before.
11. [Jobin.cloud](https://www.capterra.co.za/software/1021637/jobincloud) — 4.7/5 (172 reviews) — All-in-One AI-powered sourcing, outreach, and ATS/CRM platform that helps teams find, engage, and manage candidates or leads faster.
12. [Rocket.Chat](https://www.capterra.co.za/software/161575/rocket-chat) — 4.3/5 (156 reviews) — Bring together messaging, voice, video, critical apps, and AI to keep teams connected and missions protected.
13. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.2/5 (151 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
14. [Crisp](https://www.capterra.co.za/software/151292/crisp) — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
15. [OnceHub](https://www.capterra.co.za/software/122968/scheduleonce) — 4.6/5 (135 reviews) — Businesses use OnceHub's appointment scheduling and digital engagement solutions to fast-track sales and streamline service delivery.
16. [Zoho SalesIQ](https://www.capterra.co.za/software/168135/zoho-salesiq) — 4.4/5 (98 reviews) — An all-in-one customer engagement tool with live chat, website visitor tracking, and analytics capabilities.
17. [Gemini](https://www.capterra.co.za/software/1065607/gemini) — 4.6/5 (82 reviews) — Gemini is a family of multimodal, generative AI models. These models were developed by Google DeepMind and Google Research.
18. [Botsonic](https://www.capterra.co.za/software/1061327/botsonic) — 4.8/5 (81 reviews) — No-code chatbot building platform used to create \& integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \& more.
19. [SmatBot](https://www.capterra.co.za/software/181581/smatbot-) — 4.6/5 (74 reviews) — An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
20. [UChat](https://www.capterra.co.za/software/1022133/uchat) — 4.9/5 (73 reviews) — UChat is a chatbot platform that helps businesses automate conversations across 12 channels without coding.
21. [Chatbase](https://www.capterra.co.za/software/1053300/chatbase) — 4.3/5 (73 reviews) — Chatbase is an AI chatbot builder that helps trains ChatGPT on data and lets businesses add a chat widget to their website.
22. [ManyChat](https://www.capterra.co.za/software/206636/manychat) — 4.6/5 (72 reviews) — Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS.
23. [Landbot](https://www.capterra.co.za/software/153051/landbot) — 4.4/5 (70 reviews) — Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead workflows without engineering.
24. [Customerly](https://www.capterra.co.za/software/173977/customerly) — 4.5/5 (70 reviews) — Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails.
25. [Kenyt AI Agents](https://www.capterra.co.za/software/1013948/kenytai) — 4.5/5 (67 reviews) — Kenyt.AI is a leading AI-Assistants platform helping organizations improve customer engagement and employee engagement using chatbots

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## Related Categories

- [Conversational Marketing Platforms](https://www.capterra.co.za/directory/31562/conversational-marketing-platform/software)
- [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

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Nossos chatbots automatizados e recursos de IA completa otimizam o atendimento, geram leads qualificados e aumentam a produtividade das equipes de vendas e suporte. \n\nA solução conta ainda com integrações poderosas que conectam sistemas e dados, simplificando operações e eliminando a necessidade de múltiplos fornecedores. Do primeiro contato ao pós-venda, você acelera processos, reduz custos e melhora resultados. 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The software provides a visual drag-and-drop interface to build advanced chatbot automations and workflows without coding, and includes AI integration, ecommerce features, human takeover, and over 50 platform integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1baab04-2076-4f6b-af28-078208d58530.png","url":"https://www.capterra.co.za/software/1022133/uchat","@type":"ListItem"},{"name":"Chatbase","position":21,"description":"With Chatbase, you get everything you need to easily create a chatbot powered by ChatGPT to match your brand’s personality.\n\nChatbase makes it easy to train your chatbot offline by uploading files like Word documents, PDFs, and other text files.\n\nYou can use plain text to train your chatbot by copy-pasting info from non-downloadable sources like emails and text messages.\n\nPlus, your chatbot will be able to crawl your website for answers when responding to different support questions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.capterra.co.za/software/1053300/chatbase","@type":"ListItem"},{"name":"ManyChat","position":22,"description":"Manychat is a chat marketing software that allows businesses to automate two-way conversations on social media platforms. The software offers features to automate responses, identify sales opportunities, capture contact information, and re-engage past leads. Manychat aims to help companies drive more conversions and sales through conversational messaging on platforms like Instagram, Facebook Messenger, and SMS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.capterra.co.za/software/206636/manychat","@type":"ListItem"},{"name":"Landbot","position":23,"description":"Landbot is a no-code AI Agent builder designed for revenue teams who need autonomous, high-converting lead workflows without engineering dependency. Our hybrid approach — structured linear flows plus native AI steps — gives teams control and conversational flexibility, and is paired with an AI Copilot that guides users through building, testing, and optimizing bots while teaching best practices. \n\nLandbot introduces native AI building blocks, two-way integrations with automation platforms, a modern chat UI, and the copilot experience. Landbot integrates bi-directionally with CRMs and automation stacks, so it sits naturally alongside marketing automation and sales platforms rather than replacing them. \n\nThe result: visually on-brand chatbots, fewer abandoned forms, higher lead quality, faster launches, and more confident teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab2b876-1f24-4efe-a733-3c1b1fe46cde.png","url":"https://www.capterra.co.za/software/153051/landbot","@type":"ListItem"},{"name":"Customerly","position":24,"description":"Customerly is the first-in-class AI customer service platform, redefining how businesses engage with customers. Powered by advanced AI Agents, Customerly switches seamlessly between AI Assistant and Mission Mode, automating entire customer conversations, resolving issues instantly, and escalating complex cases based on intent.\n\nDesigned for SaaS companies, Customerly combines AI-powered support, customizable workflows, NPS & CSAT surveys, and email marketing automation to boost efficiency, enhance customer satisfaction, and drive retention.\n\nSince its launch, Customerly has supported hundreds of SaaS businesses, enabling them to scale support operations, improve engagement, and deliver unparalleled customer experiences. With powerful AI automation and seamless human integration, Customerly is your ultimate solution for customer service and success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0dc0408c-9842-40d7-9760-9b1da51a77e0.png","url":"https://www.capterra.co.za/software/173977/customerly","@type":"ListItem"},{"name":"Kenyt AI Agents","position":25,"description":"Kenyt.AI is a leading AI-Assistants platform helping organisations improve customer engagement  using chatbots. \n\nWorking with over 1000+ companies across verticals like Real Estate, Healthcare, Education, eCommerce & Restaurants, Kenyt.AI's AI Assistants platform comes with tired and tested conversation flows to improve lead capture by up to 3X and sales conversions by up to 50%. \n\nKenyt.AI also offers a self-serve portal for companies/freelancers/agencies looking to build chatbots on their own","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2710a782-7630-4953-af72-63a6421ef9c2.png","url":"https://www.capterra.co.za/software/1013948/kenytai","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/32448/chatbot/pricing/free/software#itemlist","numberOfItems":25}
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