---
description: Discover and compare Chatbot Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Chatbot Software for Windows - Price comparison & Reviews - Capterra South Africa 2026
---

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# Chatbot Software

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> Chatbot software provides automated responses to queries from customers, leads, or other users.

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## Products

1. [Pipedrive](https://www.capterra.co.za/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
2. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
3. [Lime Connect](https://www.capterra.co.za/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \&amp; automation that helps businesses transform customer communication.
4. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Use the simple drag-and-drop visual chatbot builder to create automation flows. Resolve up to 64% of the tickets with conversational AI
5. [Smartsupp](https://www.capterra.co.za/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Automate customer care processes, increase sales, and boost your conversion rates with our chatbot and AI shopping assistant.
6. [Celoxis](https://www.capterra.co.za/software/5923/celoxis) — 4.4/5 (327 reviews) — Celoxis is an all-in-one project management tool with built-in features, customizable reports and fast setup. Zero stress, just results
7. [Wati](https://www.capterra.co.za/software/204314/wati) — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \&amp; enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
8. [Rocket.Chat](https://www.capterra.co.za/software/161575/rocket-chat) — 4.3/5 (156 reviews) — The world's largest open source communications platform.
9. [Tiledesk](https://www.capterra.co.za/software/187541/tiledesk) — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
10. [contents.ai](https://www.capterra.co.za/software/1039219/contentsai) — 4.6/5 (154 reviews) — Imagine having an assistant that goes beyond simple text, capable of understanding images, audio files, video, PDFs, .docx, .csv\!
11. [Crisp](https://www.capterra.co.za/software/151292/crisp) — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
12. [Freshchat](https://www.capterra.co.za/software/158117/freshchat) — 4.1/5 (115 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
13. [Comm100](https://www.capterra.co.za/software/108889/comm100-live-chat) — 4.7/5 (108 reviews) — Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale.
14. [Amazon Connect](https://www.capterra.co.za/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
15. [Oracle Fusion Cloud HCM](https://www.capterra.co.za/software/72011/oracle-hcm-cloud) — 3.9/5 (83 reviews) — Suite of human capital management applications: HR, benefits, payroll, performance and talent management.
16. [Botsonic](https://www.capterra.co.za/software/1061327/botsonic) — 4.8/5 (79 reviews) — No-code chatbot building platform used to create \&amp; integrate custom GPT-powered AI chatbots into websites, WhatsApp, Slack \&amp; more.
17. [LiveHelpNow](https://www.capterra.co.za/software/99093/livehelpnow-suite) — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
18. [Chaport](https://www.capterra.co.za/software/164545/chaport-live-chat) — 4.9/5 (63 reviews) — Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats.
19. [SAS Visual Analytics](https://www.capterra.co.za/software/127/sas-visual-analytics) — 4.3/5 (59 reviews) — Build chatbots easily through an intuitive visual, accelerating the design process for both beginners and advanced users.
20. [Froged](https://www.capterra.co.za/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \&amp; reduce churn through proactive onboarding, support \&amp; engagement tools.
21. [ChangeGear](https://www.capterra.co.za/software/146239/changegear-itsm) — 4.0/5 (51 reviews) — ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester.
22. [LongShot AI](https://www.capterra.co.za/software/1022567/longshot-ai) — 4.5/5 (51 reviews) — LongShot AI is an AI writing assistant designed to generate high-quality, fact-checked blogs loved by humans and search engines alike.
23. [INSIDE](https://www.capterra.co.za/software/148963/inside) — 4.6/5 (41 reviews) — Powerfront’s INSIDE™ is an AI-driven engagement platform that brings the personalization of in-store service to the digital world.
24. [Haptik](https://www.capterra.co.za/software/186856/chatbots) — 4.4/5 (41 reviews) — Haptik powers Intelligent Virtual Assistants (IVA) that transform customer experience, while increasing sales and reducing costs.
25. [B2Chat](https://www.capterra.co.za/software/1021568/b2chat) — 4.8/5 (39 reviews) — Deja las tareas repetitivas en manos de nuestros chatbots de flujos capaces de ofrecer respuestas precisas sobre tu marca.

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32448/chatbot/software)
- [All Categories](https://www.capterra.co.za/directory)

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An intuitive visual interface takes the guesswork out of building conversational experiences, accelerating the design process for both beginners and advanced users.\n\nAccess data, reports and visualizations through a chatbot – even run advanced analytics and AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c15a0a57-b201-42ca-9631-39f65150d93a.jpeg","url":"https://www.capterra.co.za/software/127/sas-visual-analytics","@type":"ListItem"},{"name":"Froged","position":20,"description":"FROGED is the evolution of Customer Success and Product-led Growth - it is a Product Success Platform built by a SaaS, for SaaS companies.\n\nBrands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can: \n- Automate support (live chat, help desk & integrations)\n- Increase product adoption (in-app messages and email campaigns & automations)\nPlus increase engagement, overall MRR, and retention.\n\nTry FROGED for FREE today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.co.za/software/196490/froged","@type":"ListItem"},{"name":"ChangeGear","position":21,"description":"ChangeGear delivers a comprehensive service and support solution for IT and enterprise service requirements. It includes all the capabilities you would need.  Based on ITIL processes, it includes AI capabilities with a virtual agent and copilot. Self-service is enhanced with the VA or a self-service portal. It includes ticketing, change and incident management, asset management and more.  ChangeGear provides smarter tools, processes, and capabilities improve productivity, streamline business process automation and meet reporting requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1a76250-9dbf-46d6-8f2b-d6a8a5faabad.png","url":"https://www.capterra.co.za/software/146239/changegear-itsm","@type":"ListItem"},{"name":"LongShot AI","position":22,"description":"Introducing LongShot AI, your ultimate writing companion that transforms how you create long-form, fact-checked content.\n\nPicture this: You're sitting at your desk, struggling to create the perfect blog post that resonates with your audience while ensuring it's rooted in factual accuracy.\n\nEnter LongShot AI, swooping in to save the day!\n\nIt's like having a personal assistant who helps you generate captivating blog ideas and crafts them into masterpieces loved by humans and search engines alike.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da270ad6-cc87-46dd-aec7-7646fe1c0eb5.jpeg","url":"https://www.capterra.co.za/software/1022567/longshot-ai","@type":"ListItem"},{"name":"INSIDE","position":23,"description":"INSIDE™ by Powerfront is the leading Agentic AI Customer service platform that brings the personalization of in-store service to the digital world.\n\nPowered by real-time data, it autonomously resolves more than 90% of inquiries, providing instant and accurate assistance around the clock while ensuring seamless escalation to human agents.\n\nDeep integration with internal systems allows INSIDE™ to act as a Personal Shopper, helping customers find products, track orders, and complete complex tasks effortlessly. \n\nINSIDE’s omnichannel structure connects every touchpoint across social media, messaging apps, email, voice, and ticketing, creating a unified experience. A humanized avatar powered with journey-based and real-time data, optimizes proactive engagement features to enhance and personalize interactions, while Internal Agentic AI supports agents with instant knowledge and guidance. \n\nExperience the Future of Customer Engagement with INSIDE™ by Powerfront.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8307a19-5db6-4d9c-aff8-17cacb152d1d.png","url":"https://www.capterra.co.za/software/148963/inside","@type":"ListItem"},{"name":"Haptik","position":24,"description":"Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations. \n\nHaptik’s Enterprise CX Platform helps brands to build Intelligent Virtual Assistants that power the entire customer lifecycle from purchase to support, thereby accelerating top-line revenues and improving operational efficiencies. \n\nHaptik drives the world’s transition to AI-powered conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8826878d-0ea4-44ad-8773-e40ddb95a68d.png","url":"https://www.capterra.co.za/software/186856/chatbots","@type":"ListItem"},{"name":"B2Chat","position":25,"description":"Automatiza las interacciones de tus clientes con Chatbots de Flujo\nResponde en segundos, mejora la experiencia del usuario y ahorra tiempo con nuestros Chatbot de flujos para tu empresa.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2dc33aad-3228-4e86-8928-3d6763184545.jpeg","url":"https://www.capterra.co.za/software/1021568/b2chat","@type":"ListItem"}],"numberOfItems":25}
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