---
description: Page 8 - See the list of the best Customer Support Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 8 - Customer Support Software - Prices & Reviews - Capterra South Africa 2026
---

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# Customer Support Software

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> Customer Support software allows businesses to engage with customers through multiple communication channels such as live chat, email, ticketing, social media integrations, and more to handle customer needs.

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## Products

1. [Blue Note Systems](https://www.capterra.co.za/software/204951/blue-note-systems) — 4.3/5 (3 reviews) — Blue Note Systems is a cloud-based CRM software that helps publishers, trainers, and managers handle customer relations.
2. [InfoCision](https://www.capterra.co.za/software/1014728/infocision) — 3.3/5 (3 reviews) — InfoCision is a provider of traditional call center services to advanced training, quality, and efficiency services.
3. [Support.cc](https://www.capterra.co.za/software/1016244/supportcc) — 5.0/5 (3 reviews) — Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
4. [Fullview](https://www.capterra.co.za/software/1026502/fullview) — 5.0/5 (3 reviews) — Fullview is an AI customer service agent that resolves issues autonomously and guides users through software applications instantly
5. [ClientZen](https://www.capterra.co.za/software/1036515/clientzen) — 5.0/5 (3 reviews) — ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.
6. [Bonder](https://www.capterra.co.za/software/1038585/bonder) — 5.0/5 (3 reviews) — Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product.
7. [Fernand](https://www.capterra.co.za/software/1041499/fernand) — 5.0/5 (3 reviews) — Customer support for SaaS
8. [cVortex](https://www.capterra.co.za/software/1043700/cvortex) — 5.0/5 (3 reviews) — cVortex is customer service software that enables omnichannel conversations between companies and customers while streamlining support
9. [yoummday](https://www.capterra.co.za/software/1043782/yoummday) — 4.7/5 (3 reviews) — Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform.
10. [Unthread](https://www.capterra.co.za/software/1070214/Unthread) — 5.0/5 (3 reviews) — Unthread is an agentic service management in Slack.
11. [Evly](https://www.capterra.co.za/software/1077956/Evly) — 5.0/5 (3 reviews) — Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries.
12. [ServiceTonic](https://www.capterra.co.za/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
13. [UserEcho](https://www.capterra.co.za/software/165235/userecho) — 4.5/5 (2 reviews) — An online customer support software with helpdesk, forum, knowledge base, and live chat features.
14. [SteadyPoint Helpdesk](https://www.capterra.co.za/software/180106/steadypoint-office-365-help-desk) — 4.5/5 (2 reviews) — Helpdesk is a HIPAA-compliant SharePoint Add-in that streamlines customer support with customizable workflows, and email integration.
15. [Hybrid.Chat](https://www.capterra.co.za/software/180456/hybrid-chat) — 5.0/5 (2 reviews) — Hybrid.Chat is a perfect blend of Human + Artificial Intelligence that helps you make most of your website by increasing the engagement
16. [Hibot](https://www.capterra.co.za/software/183920/hibot) — 4.5/5 (2 reviews) — All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents.
17. [SAP Service Cloud](https://www.capterra.co.za/software/205276/sap-service-cloud) — 4.5/5 (2 reviews) — Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud
18. [tele-LOOK](https://www.capterra.co.za/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
19. [Textel](https://www.capterra.co.za/software/1013430/textel) — 4.5/5 (2 reviews) — Textel provides a modern communication experience by text-enabling existing contact center phone numbers.
20. [Tactful AI](https://www.capterra.co.za/software/1018604/tactful-ai-helpdesk) — 5.0/5 (2 reviews) — AI-powered and effortlessly configurable customer service platform for outstanding customer satisfaction and team productivity.
21. [Got It AI](https://www.capterra.co.za/software/1019816/got-it-ai) — 5.0/5 (2 reviews) — Conversational AI chat that helps Zendesk users streamline ticketing, customer support and helpdesk operations. No risk or cost to try.
22. [DeepConverse](https://www.capterra.co.za/software/1020534/deepconverse) — 4.5/5 (2 reviews) — DeepConverse is a customer support automation platform to reduce your support load by up to 80%.
23. [Kindly](https://www.capterra.co.za/software/1021096/kindly) — 4.0/5 (2 reviews) — Kindly enables brands to build exceptional customer experiences that boost online sales and improve customer satisfaction.
24. [Wrench.ai](https://www.capterra.co.za/software/1039017/wrench) — 5.0/5 (2 reviews) — Wrench.AI distills complex data into painless human insights for organizations that want to truly understand their audience.
25. [SAAS First](https://www.capterra.co.za/software/1049064/saas-first) — 5.0/5 (2 reviews) — Milly by SAAS First is an AI chatbot for SaaS SMEs, enhancing support with real-time, accurate responses \& 24/7 availability.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32315/customer-support/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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Customer support teams see ticket volumes decrease by as much as 80%, increases in customers satisfaction, and more time spent on REAL customer interactions. \n\nGot It AI syncs with Zendesk and the bot can be configured in less than 30 min with no dev resources needed. It will talk through your support articles and file a ticket if necessary. 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Milly streamlines customer support, learns from your content, and provides accurate, real-time responses. When activated, she manages all incoming chats and transfers unresolved queries to your team. By integrating Milly into your support strategy, you can enhance customer experience, reduce support team workload, provide 24/7 support, and improve response times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56a27e2e-f1c7-4c52-9c9f-bfc0e23c6815.jpeg","url":"https://www.capterra.co.za/software/1049064/saas-first","@type":"ListItem"}],"numberOfItems":25}
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