17 years helping South African businesses
choose better software

User Testing Software

Helps businesses conduct tests with users in order to gain insight into how a website, app, product, or service is used.

Effortlessly gather continuous insights for comprehensive user testing, product improvement, and advocacy boost. Learn more about Survicate
Survicate is an effortless survey software for comprehensive user testing. • Customize surveys for email, website, in-product, or apps • Connect native integrations • Team collaboration • Gather insights throughout the user journey • Automate feedback, track metrics • Act on feedback to reduce churn, improve products, and strategize marketing • Facilitate comprehensive user testing by understanding and addressing customer needs Learn more about Survicate

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Hotjar provides product experience insights. Understand how users behave on your site, what they need, and how they feel, fast.
Hotjar Engage enables you to quickly recruit the right users and get interviews scheduled with minimum fuss. Focus on spotting the key insights while Engage seamlessly hosts, records, and transcribes your calls. Get your team involved, compare notes, and turn insights into action. Combine Engage with Hotjar's other products to truly understand your users’ behavior and create engaging experiences that drive results. Learn more about Hotjar

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Conduct smarter, faster research with the world's most sophisticated, easy-to-use platform.
Conduct smarter, faster market research with Qualtrics sophisticated, easy-to-use platform. Uncover critical insights at scale through powerful AI and automation that brings quantitative and qualitative analysis together. Build your own research panel or buy access to third party samples on-demand. Recruit, manage and reward panelists without leaving the platform. From deep foundational market studies to quick-turn concept testing, Qualtrics makes research simple. Learn more about XM for Strategy & Research

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing.
BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation. Over 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps. Our Products: Live - Manual cross-browser testing App Live - Manual real-device testing Automate - Browser automation grid App Automate - Real device automation cloud Percy - Automated visual testing and review Low code automation - Test automation without coding Accessibility Testing - Test WCAG and ADA compliance Test Management - Unify and track all test cases Test Observability - Test debugging & insights Learn more about BrowserStack

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Study user behavior with Dynamic Heatmaps and Session Recordings. Engage visitors with unlimited surveys and survey responses.
Lucky Orange Dynamic Heatmaps and Session Recordings give you insight into what people do on your site. Uncover bottlenecks and other UX challenges and devise improvements you can AB test. Use our Google Optimize integration to track behavior on your test variants. Gather qualitative data from visitors who engage with your variants through our Survey tool, which allows you to launch on-page surveys at no additional cost. Learn more about Lucky Orange

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Optimize your software testing process with TestRail test case management, featuring real-time dashboards and activity reports.
Boost your software testing with scalable, customizable test case management. Efficiently manage manual and automated test cases, plans, and runs. Get real-time insights into testing progress with informative dashboards, metrics and activity reports plus email notifications. Integrate with your issue tracking and/or test automation software to trigger tests and share results. Install on your own server or choose our cloud-based/SaaS solution. Available in standard and enterprise editions. Learn more about TestRail

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
UserTesting helps organizations to create the best customer experience powered by human insights.
UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. Learn more about UserTesting

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
CleverX is a platform that connects businesses with experts for surveys, interviews, and focus groups.
CleverX allows users to discover and connect with business professionals for surveys, interviews, and focus groups. The platform provides powerful filters to find the most relevant participants based on criteria like geography, industry, expertise, job role, company, and seniority. Key features include real-time identity verification to ensure fraud-free insights, calendar integration to easily schedule video interviews, the ability to switch between quantitative and qualitative research with the same audiences, and integrations with video, survey, and calendar tools. Learn more about CleverX

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Balance Stability, Performance, and Feature Development throughout the entire development lifecycle.
Based on a lightweight SDK, Instabug provides a unique set of insights enabling mobile teams to release with confidence, align on key performance metrics, identify and resolve critical issues before they impact end users. Our enterprise-grade platform provides out-of-the-box and easy access to screenshots, device details, network logs, repro steps, and tons of other critical insights needed to resolve issues faster and prioritize product backlogs. It only takes a minute to integrate and accelerate your workflows by seamlessly integrating with third-party tools like Github, Jira, Slack, Zendesk, and much more. With Instabug, extend your team’s visibility and consistently deliver a superior mobile app experience. Learn more about Instabug

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Dovetail is the only AI-first insights hub that automatically centralizes scattered customer feedback.
Dovetail is the only AI-first insights hub that automatically centralizes and transforms scattered customer feedback into insights that help everyone in the enterprise make more customer-centric decisions. Join the ranks of Atlassian, The New York Times, Spotify, Universal, Starbucks, and thousands more as they put their customer first with Dovetail and improve the quality of their thing. Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail has 100+ employees across offices in Sydney and San Francisco. Learn more about Dovetail

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Your go-to user testing tool.
Userbrain is an online tool, backed by thousands of testers, that will let you know what’s working for your product — and what’s not. With fast, simple, and affordable user tests, we empower designers, UX experts, founders, and marketers to build products people love to use. Learn more about Userbrain

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
heatmap snapshots, scrollmap reports,
Crazy Egg is a website optimization tool designed to help small businesses, eCommerce companies, digital agencies, and educational institutions analyze visitor's behavior across email and ad campaigns. The platform enables teams to investigate buyers' journeys, identify various audience segments present across the webpages, and recognize issues such as confusing navigation or form glitches. Using the A/B testing tool, administrators can set up specific goals to test webpages. Learn more about Crazy Egg

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Product ops teams use Centercode to identify real-world issues, areas to improve, and features users love to build amazing products.
The Centercode Platform transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology like plug-and-play project planning, engagement automation, and smart reporting to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release. Learn more about Centercode

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Simplify user testing with BugHerd. Collect feedback, gain insights, and collaborate effortlessly.
BugHerd is the world's leading user testing and bug tracking tool. It's the go-to tool for web developers and QA/UA teams who need a simple way to collect and manage feedback and bug reports on websites and digital projects. - 30% faster web dev projects - 75% faster bug resolution - 4x faster QA BugHerd makes it easy to gather, organize, and act on bug reports, helping you streamline collaboration and speed up the review process. Users simply point and click on an issue, reporting bugs as they review a page. Technical data and screenshots are automatically captured with every issue reported. Bug reports are sent directly to BugHerd’s in-built task board for teams to resolve and manage. BugHerd also integrates with popular tools such as Jira, ClickUp, Trello, GitHub, WordPress, Slack, MS Teams, Zapier, and many more. Get started in minutes, with a free 7-day trial. Learn more about BugHerd

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Jahia is the best rated CMS with content personalization built at its core. It is commonly used to build powerful websites and portals.
Jahia is the highest rated CMS for building websites and portals. It is commonly used to power single or multiple websites while optimizing the visitor experiences for higher conversion rates with built-in personalization, AB testing and analytics. Jahia's strengh is also to build web portals by integrating with your business applications and authentication providers and to deliver rich authenticated user journeys by leveraging granular permissions. Learn more about Jahia

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Quickly gather feedback & insights from your target persona(s) on any digital asset (yours or competitor) on tablet, mobile, desktop!
Quickly run user experience studies and gather in depth feedback from your target persona(s) on any digital asset (sites, apps, prototypes, competitor assets, ads, or more) and any device! From unlimited users/admins to unlimited studies and participants per study to flexible pricing models, Userlytics is the only user testing platform that truly scales with your needs! Learn more about Userlytics

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
accessiBe is the market leader in web accessibility, providing an ecosystem of solutions for any business.
accessiBe is the market leader in web accessibility, providing an ecosystem of solutions for any business. Trusted by over 200,000 websites, ranging from small businesses to industry leaders, accessiBe streamlines the process of making websites more accessible. Our solutions support businesses, agencies, and non-profits in embracing inclusion and reaching a wider audience while promoting accessibility in accordance with the Web Content Accessibility Guidelines and with the Americans with Disabilities Act. For more information, visit www.accessibe.com Learn more about accessiBe

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Testim is the leading AI-powered, SaaS-based test automation tool for cloud-native and custom web apps.
Tricentis Testim accelerates UI testing for web, cloud-native, and mobile customer-facing applications. Testim’s AI-powered self-healing and auto-improving Smart Locators keep tests stable and minimize maintenance. Execute parallel, cross-browser tests on the Testim grid. Agile teams scale efficiently with tools to help control and manage the growth in tests and teams. Learn more about Testim

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Clarity is a free, easy-to-use tool that help you understand how real people actually use your site.
Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start receiving data in minutes. With features including advanced heatmaps, session recordings, and robust user insights to analyze your website or mobile app. Experience a game-changing addition of Copilot in Microsoft Clarity. This cutting-edge artificial intelligence feature generates key session takeaways in natural language, saving you time and boosting productivity. Learn more about Microsoft Clarity

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
Lyssna is a user research platform that enables you to test designs with real users to gain audience insights.
Lyssna (formerly UsabilityHub) is a user research platform that enables you to test designs with real users to gain audience insights. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates. The platform is intuitive and easy to use, providing fast and actionable feedback that allows teams to quickly iterate and improve their designs. With flexible pricing, it's cost-effective to access valuable user insights. It offers a range of powerful testing tools including: Five second testing First click testing Surveys Navigation testing Prototype testing with Figma Card Sorting Tree testing Preference testing Key features include: Participant recruitment: Test with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing. Learn more about Lyssna

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
We help companies to (re)connect with their customers
to enhance digital experience.
Screeb redefines the way businesses collect and manage feedback to better understand their customer's needs: - See how people are using your app - Ask questions to better understand their behaviour - Get qualitative insights to improve your product Screeb helps you to know who is using your app and to spot improvement areas for your product. Get a clear understanding of why your users act like this, what they want and what you should do next. Learn more about Screeb

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
QA Wolf provides 80% test coverage for 1/2 the cost of an in-house team. Book a demo to start a risk-free pilot and complete test plan.
QA Wolf provides 80% test coverage for 1/3rd the cost of an in-house team. We write, run, and maintain automated E2E test coverage so bugs don’t sneak into production.  Schedule a free demo to start a risk-free pilot and a complete test plan. Learn more about QA Wolf

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
User Interviews helps teams make better business decisions with fast, affordable participant recruiting and research ops management.
User Interviews is a user research platform that helps UX and product professionals make better business decisions. Recruit any audience, anywhere in the U.S. fast with prices starting at just $20 per recruited participant. Recruit for moderated or unmoderated, remote or in-person studies. Choose from consumers or professionals within our vetted database of over 100,000. We can even help you recruit from your own database with our Research Hub product. It's free to create an account! Learn more about User Interviews

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
qTest is a test management platform that provides real-time visibility and control across development and testing methodologies.
Tricentis qTest is a scalable test management solution that integrates with planning, testing, and DevOps tools, like Jira, Selenium, and Jenkins, giving teams a complete, unified view of testing throughout the software development cycle. It supports Agile, waterfall, or any hybrid methodology, allowing QA and development teams to approach testing strategically and collaboratively, and  to release higher quality software faster. Learn more about qTest

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing
LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create the ideal web and mobile
LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience. Using LogRocket, Software teams can fix user-reported issues faster, de-noise their error alerts, and see the "why" behind their product analytics graphs and funnels. Make sure your team is focusing on the digital experience issues with the biggest impact at all times. And now, with the release our machine learning functionality, LogRocket Galileo, you'll Learn more about LogRocket

Features

  • Surveys & Feedback
  • Audience Targeting
  • A/B Testing
  • Annotations
  • Moderated Usability Testing