---
description: Page 3 - See the list of the best Speech Analytics Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 3 - Speech Analytics Software - Prices & Reviews - Capterra South Africa 2026
---

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# Speech Analytics Software

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> Speech Analytics software helps organizations capture, track, and analyze ongoing or recorded calls. These tools offer sentiment/emotional analysis, language detection, automatic transcription, as well as other functionality to monitor customer experience.

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## Products

1. [Zenith CRM](https://www.capterra.co.za/software/1063743/zenith-crm) — 5.0/5 (4 reviews) — AI CRM \& \& All In One Call Center Software with auto call/SMS/email, voicemail, and analytics for sales, service, marketing and backend
2. [Observe.AI](https://www.capterra.co.za/software/197952/observe-ai) — 4.3/5 (3 reviews) — Observe.AI is the leading contact center speech analytics software for boosting contact center performance.
3. [Google Cloud Speech-to-Text](https://www.capterra.co.za/software/1031693/google-cloud-speech-to-text) — 5.0/5 (3 reviews) — Accurately convert speech into text with an API powered by the best of Google’s AI research and technology.
4. [Amelia](https://www.capterra.co.za/software/180818/ipsof-amelia) — 5.0/5 (2 reviews) — Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology.
5. [Phonexia Voice Inspector](https://www.capterra.co.za/software/209886/phonexia-voice-inspector) — 5.0/5 (2 reviews) — Perform highly accurate, automatic forensic voice comparisons using a cutting-edge, language-independent speaker recognition solution.
6. [Call Journey](https://www.capterra.co.za/software/1010927/calljourneyci) — 4.0/5 (2 reviews) — Call Journey automates customer intelligence storytelling.
7. [RapportCMS](https://www.capterra.co.za/software/1017078/rapportcms) — 5.0/5 (2 reviews) — SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation.
8. [Sprinklr Service](https://www.capterra.co.za/software/1044982/sprinklr-service) — 5.0/5 (2 reviews) — Sprinklr Service is a unified customer service platform that helps teams scale customer service across 30+ channels.
9. [MiaRec](https://www.capterra.co.za/software/69539/miarec) — 5.0/5 (1 reviews) — MiaRec helps contact centers automate and scale quality management and compliance processes using voice analytics and Voice AI.
10. [Verint Voice of the Customer](https://www.capterra.co.za/software/210302/foresee) — 2.0/5 (1 reviews) — CX suite that helps businesses measure and improve customer experience by managing feedback, ratings and reviews on a unified platform.
11. [DVSAnalytics Workforce Optimization](https://www.capterra.co.za/software/1013557/dvsanalytics-workforce-optimization) — 5.0/5 (1 reviews) — Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.
12. [assist365 - AI-powered Virtual Assistant](https://www.capterra.co.za/software/1015495/assist365) — 5.0/5 (1 reviews) — Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – hello@gnani.ai
13. [inspeech](https://www.capterra.co.za/software/1034666/inconcert-speech-analytics) — 4.0/5 (1 reviews) — Guarantee top quality with GenAI-powered conversation analysis.
14. [Voci](https://www.capterra.co.za/software/157381/voci) (0 reviews) — Voci powers possibilities. We extract insights from voice data to power the contact center technologies of the future.
15. [Stratifyd](https://www.capterra.co.za/software/159122/stratifyd) (0 reviews) — An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions.
16. [Contact Cubed](https://www.capterra.co.za/software/170995/contact-cubed) (0 reviews) — Call center software to help you manage not only your customer service needs but also the quality and compliance metrics you establish
17. [Telecmi](https://www.capterra.co.za/software/191986/telecmi) (0 reviews) — A business phone system for global enterprise communications
18. [Deepgram](https://www.capterra.co.za/software/202631/missioncontrol) (0 reviews) — Deepgram is an AI-enabled speech recognition tool that transcribes audio to text with high accuracy, speed, and affordability.
19. [Prodigal](https://www.capterra.co.za/software/204192/prodigal) (0 reviews) — A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
20. [Cognitive View](https://www.capterra.co.za/software/210930/cognitive-view) (0 reviews) — Real-time compliance monitoring, conduct \& fraud risk by analyzing customer \& employee communication channels.
21. [Verint Speech Analytics](https://www.capterra.co.za/software/214671/verint-speech-analytics) (0 reviews) — Verint® Speech Analytics™ is a cloud-based solution that helps businesses accurately transcribe and extract insights from phone calls.
22. [Alvaria Engagement Analytics](https://www.capterra.co.za/software/215867/alvaria) (0 reviews) — Alvaria Engagement Analytics surfaces valuable insights into quality, operational efficiency and customer sat across all channels.
23. [Fonetik](https://www.capterra.co.za/software/219975/fonetik) (0 reviews) — The latest and only behaviourally-informed designed Speech Analytics platform on the market.
24. [VoiceOwl](https://www.capterra.co.za/software/1013274/genietalk) (0 reviews) — Voiceowl is a Gen-AI Voice Virtual Assistant for enterprises across industries, driving automated context-aware customer interactions.
25. [bluecap](https://www.capterra.co.za/software/1024940/bluecap) (0 reviews) — bluecap proactively takes most of the challenging responsibilities like summarizing meetings with complex contexts, crafting action pl

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## Related Categories

- [Transcription Software](https://www.capterra.co.za/directory/31836/transcription/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32258/speech-analytics/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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