---
description: Discover and compare Free Speech Analytics Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Speech Analytics Software - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Free Speech Analytics Software](https://www.capterra.co.za/directory/32258/speech-analytics/software)

# Speech Analytics Software

Canonical: https://www.capterra.co.za/directory/32258/speech-analytics/software

> Speech Analytics software helps organizations capture, track, and analyze ongoing or recorded calls. These tools offer sentiment/emotional analysis, language detection, automatic transcription, as well as other functionality to monitor customer experience.

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## Products

1. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (467 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
2. [XM for Customer Experience](https://www.capterra.co.za/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
3. [Crisp](https://www.capterra.co.za/software/151292/crisp) — 4.6/5 (148 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
4. [QEval](https://www.capterra.co.za/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
5. [Laxis](https://www.capterra.co.za/software/1021100/laxis) — 4.3/5 (20 reviews) — Laxis is the next generation of AI meeting assistants that empowers everyone to benefit from more effective meetings.
6. [XEBO.ai](https://www.capterra.co.za/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
7. [Clootrack](https://www.capterra.co.za/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
8. [Spiky.ai](https://www.capterra.co.za/software/1043699/spiky-ai) — 5.0/5 (4 reviews) — Spiky is a revolutionary AI-powered platform transforming sales meetings and elevating revenue growth.
9. [Speech-to-Text](https://www.capterra.co.za/software/1031693/google-cloud-speech-to-text) — 5.0/5 (3 reviews) — Accurately convert speech into text with an API powered by the best of Google’s AI research and technology.
10. [RapportCMS](https://www.capterra.co.za/software/1017078/rapportcms) — 5.0/5 (2 reviews) — SaaS solution delivering Inbound, outbound, digital channels, advanced analytics, WFM all the world class support and consultation.
11. [assist365 - AI-powered Virtual Assistant](https://www.capterra.co.za/software/1015495/assist365) — 5.0/5 (1 reviews) — Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – hello@gnani.ai
12. [Stratifyd](https://www.capterra.co.za/software/159122/stratifyd) (0 reviews) — An AI powered Data Analytics platform that analyzes and visualizes complex data sets, helping you make decisions.
13. [Deepgram](https://www.capterra.co.za/software/202631/missioncontrol) (0 reviews) — Deepgram is an AI-enabled speech recognition tool that transcribes audio to text with high accuracy, speed, and affordability.
14. [Sonero](https://www.capterra.co.za/software/1029230/sonero) (0 reviews) — Conversation intelligence to eliminate meeting inefficiency through automated insights, analytics, and coaching.
15. [Rafiki AI](https://www.capterra.co.za/software/1034502/rafiki) (0 reviews) — Rafiki AI is an agentic revenue intelligence platform with 6 AI agents for call scoring, follow-ups, CRM sync, and coaching.
16. [Rodoud](https://www.capterra.co.za/software/1074085/Rodoud) (0 reviews) — Rodoud.com is a cloud-based AI chatbot solution designed to automate multilingual customer support, inquiries, and more for businesses.
17. [Rounded](https://www.capterra.co.za/software/1078925/Rounded) (0 reviews) — Conversational AI splatform that helps businesses assemble, build, deploy, and monitor voice agents for customer interaction needs.
18. [DictaLearn](https://www.capterra.co.za/software/1083038/DictaLearn) (0 reviews) — DictaLearn is AI English coaching software offering personalized exercises, instant feedback, and adaptive lessons to improve speech.
19. [Chatref](https://www.capterra.co.za/software/1083507/Chatref) (0 reviews) — Chatref is an AI platform that enables businesses to create custom assistants using their data for accurate, context-aware responses.
20. [Voxido](https://www.capterra.co.za/software/1095161/Voxido) (0 reviews) — Voxido is AI software offering 24/7 call answering, room booking, whatsapp communications, multi-language support and PMS integration.
21. [VoltixIO](https://www.capterra.co.za/software/1102112/VoltixIO) (0 reviews) — Conversational AI platform that uses voice agents to book appointments, qualify leads, and manage customer communications.
22. [Roshni](https://www.capterra.co.za/software/1110688/Roshni) (0 reviews) — Roshni gives you free AI mental health and legal support around the clock, then connects you to a counsellor or advisor by video.

## Related Categories

- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Sales Coaching Software](https://www.capterra.co.za/directory/31333/sales-coaching/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32258/speech-analytics/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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