---
description: Discover and compare Free NPS Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free NPS Software - Capterra South Africa 2026
---

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# NPS Software

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> NPS software helps organizations implement campaigns to measure net promoter scores. NPS is a customer and employee satisfaction benchmark calculated using surveys. The final score can be used to gauge loyalty to the brand or organization.

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## Products

1. [ProProfs Survey Maker](https://www.capterra.co.za/software/129608/proprofs-survey-maker) — 4.8/5 (12 reviews) — ProProfs Survey Maker is an effective tool to capture respondents feedback \&amp; make smart business decisions based on reports \&amp; analysis
2. [Wootric](https://www.capterra.co.za/software/151528/wootric) — 4.6/5 (12 reviews) — Create experiences that drive loyalty by leveraging single-question surveys to generate more insightful feedback.
3. [doopoll](https://www.capterra.co.za/software/186501/doopoll) — 4.5/5 (12 reviews) — Create brilliant surveys with zero fuss. Impress your audience, and wow your colleagues with doopoll's easy-to-use platform.
4. [allswers](https://www.capterra.co.za/software/1015448/allswers) — 4.9/5 (12 reviews) — Platform to optimize the customer experience program with multiple integrations.
5. [AirVote](https://www.capterra.co.za/software/199773/airvote) — 4.9/5 (11 reviews) — AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use.
6. [FanExam](https://www.capterra.co.za/software/160045/fanexam-for-nps) — 4.3/5 (10 reviews) — Net Promoter Score by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback.
7. [Surveyol](https://www.capterra.co.za/software/208350/surveyol) — 4.8/5 (9 reviews) — SurveyOL: \#1 survey software with ChatGPT integration for creating professional surveys. Powerful, easy and affordable.
8. [Refiner](https://www.capterra.co.za/software/192855/refiner) — 4.6/5 (8 reviews) — Launch fully personalized NPS surveys right inside your SaaS product with Refiner
9. [Bizrate Insights](https://www.capterra.co.za/software/1075683/Bizrate-Insights) — 4.7/5 (6 reviews) — Collect and benchmark NPS from verified buyers at key touchpoints, with real-time drivers and alerts that turn loyalty into growth.
10. [Drag'n Survey](https://www.capterra.co.za/software/195884/drag-n-survey) — 4.3/5 (3 reviews) — Drag'nSurvey is a free software platform that enables users to create, share, and analyze surveys.
11. [Surveyed](https://www.capterra.co.za/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \&amp; authentic customers.
12. [User Vista](https://www.capterra.co.za/software/1062942/user-vista) — 5.0/5 (2 reviews) — User Vista is an in-app survey solution that helps professionals create surveys with custom logic \&amp; track users' data to gain insights.
13. [SurveySensum](https://www.capterra.co.za/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.
14. [TRACX](https://www.capterra.co.za/software/1013900/tracx) (0 reviews) — TRACX is an all-in-one experience marketing platform for small businesses.
15. [RapidNPS](https://www.capterra.co.za/software/1061580/rapidnps) (0 reviews) — The easiest real-time customer satisfaction tracking tool based on NPS (Net Promoter Score).
16. [Affiniv](https://www.capterra.co.za/software/1077424/Affiniv) (0 reviews) — Affiniv helps you run surveys (NPS, CSAT, etc), get AI-powered insights, and take action- all in one seamless customer experience tool.
17. [PulseAhead](https://www.capterra.co.za/software/1079144/PulseAhead) (0 reviews) — Pulseahead is an in-product survey tool for collecting real-time user feedback. Run NPS, CSAT, product surveys and many more\!

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## Related Categories

- [360 Degree Feedback Software](https://www.capterra.co.za/directory/30666/360-degree-feedback/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)
- [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32075/nps/software)
- [All Categories](https://www.capterra.co.za/directory)

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