---
description: Discover and compare NPS Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: NPS Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# NPS Software

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> NPS software helps organizations implement campaigns to measure net promoter scores. NPS is a customer and employee satisfaction benchmark calculated using surveys. The final score can be used to gauge loyalty to the brand or organization.

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## Products

1. [Typeform](https://www.capterra.co.za/software/137289/typeform) — 4.7/5 (945 reviews) — Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results.
2. [Vantage Circle](https://www.capterra.co.za/software/167264/vantage-circle) — 4.7/5 (5122 reviews) — Vantage Pulse is an employee survey and feedback tool for measuring sentiment, running eNPS and pulse surveys, and acting on real-time.
3. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) — Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise.
4. [Zoho Survey](https://www.capterra.co.za/software/131426/zoho-survey) — 4.6/5 (450 reviews) — Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions.
5. [Alchemer](https://www.capterra.co.za/software/72549/alchemer) — 4.5/5 (319 reviews) — Alchemer offers the world’s most flexible feedback \& data collection platform that allows organizations to effectively close the loop.
6. [XM for Customer Experience](https://www.capterra.co.za/software/152924/customer-frontlines) — 4.6/5 (255 reviews) — Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform.
7. [SurveySparrow](https://www.capterra.co.za/software/168823/surveysparrow) — 4.4/5 (121 reviews) — Boost loyalty, gain insights, and drive growth with SurveySparrow's NPS surveys, transforming feedback into strategic business assets.
8. [AskNicely](https://www.capterra.co.za/software/141434/asknicely-for-nps) — 4.6/5 (100 reviews) — AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame
9. [Flex Surveys](https://www.capterra.co.za/software/145402/flex-surveys) — 5.0/5 (76 reviews) — Enhance customer loyalty with our Net Promoter Score (NPS) system, offering insights and strategies for improved satisfaction.
10. [Delighted](https://www.capterra.co.za/software/157973/delighted) — 4.8/5 (57 reviews) — Trusted by thousands of brands, Delighted’s NPS software brings together everything you need to run a world-class survey program.
11. [Blue](https://www.capterra.co.za/software/125028/blue-surveys) — 4.6/5 (50 reviews) — Blue is the people‑insights platform that powers employee engagement, plus lifecycle listening and leadership programs, in one place.
12. [Wotter](https://www.capterra.co.za/software/1024476/wotter) — 5.0/5 (26 reviews) — Leverage RAI, a smart assistant, to collect and analyse honest, "game-changing data across your organisation, at the click of a button.
13. [SurveyJS](https://www.capterra.co.za/software/1063198/surveyjs) — 4.9/5 (24 reviews) — Measure customer loyalty with customized NPS surveys and real-time reporting from SurveyJS.
14. [XEBO.ai](https://www.capterra.co.za/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
15. [Customer Thermometer](https://www.capterra.co.za/software/133435/customer-thermometer) — 4.9/5 (18 reviews) — 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
16. [Case Status](https://www.capterra.co.za/software/175690/case-status) — 4.9/5 (13 reviews) — Case Status is the leading client experience platform for law firms—automating updates, boosting satisfaction, and driving growth
17. [VirtlX](https://www.capterra.co.za/software/1026661/virtlx-reflect) — 4.8/5 (13 reviews) — Transform employee \& customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.
18. [ProProfs Survey Maker](https://www.capterra.co.za/software/129608/proprofs-survey-maker) — 4.8/5 (12 reviews) — ProProfs Survey Maker is an effective tool to capture respondents feedback \& make smart business decisions based on reports \& analysis
19. [AirVote](https://www.capterra.co.za/software/199773/airvote) — 4.9/5 (11 reviews) — AirVote QR smileys help business owners monitor service levels thru customers' eyes. Self-service. Free forever for moderate use.
20. [Checkbox Survey](https://www.capterra.co.za/software/19626/checkbox-survey) — 4.1/5 (9 reviews) — Professional online survey software for individuals, teams, and enterprises. Available in hosted, cloud and on-premises versions.
21. [Hona](https://www.capterra.co.za/software/1060976/hona) — 4.1/5 (9 reviews) — Hona is a legal client communication platform that helps firms keep clients informed and engaged about their cases.
22. [Bizrate Insights](https://www.capterra.co.za/software/1075683/Bizrate-Insights) — 4.7/5 (6 reviews) — Collect and benchmark NPS from verified buyers at key touchpoints, with real-time drivers and alerts that turn loyalty into growth.
23. [Tatvam](https://www.capterra.co.za/software/185479/tatvam) — 4.5/5 (2 reviews) — A customer feedback analysis and management product. Tatvam helps you, monitor, analyze, and gather insights about your business.
24. [Surveyed](https://www.capterra.co.za/software/1031282/surveyed) — 5.0/5 (2 reviews) — Surveyed is designed to help businesses make product reviews come alive with video or text feedback from actual \& authentic customers.
25. [SurveySensum](https://www.capterra.co.za/software/188833/surveysensum) — 5.0/5 (1 reviews) — SurveySensum is a customer feedback platform that helps businesses gather insights from their customers.

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## Related Categories

- [360 Degree Feedback Software](https://www.capterra.co.za/directory/30666/360-degree-feedback/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Polling Software](https://www.capterra.co.za/directory/31220/polling/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32075/nps/software)
- [All Categories](https://www.capterra.co.za/directory)

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And all of this data is underpinned by true anonymity, removing the incentives to lie that other feedback methods don't.\n\nPre-written surveys allow organisations to save time and address workplace issues effectively, with custom surveys adding depth and control to your leadership. \n\nHosted on Google Cloud, Cyber Essentials certified, and fully GDPR compliant. \n\nEasy to use and scalable, Wotter helps you hear clearly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aee8cd39-8cf7-489a-ba63-32ed2574b8f6.png","url":"https://www.capterra.co.za/software/1024476/wotter","@type":"ListItem"},{"name":"SurveyJS","position":13,"description":"SurveyJS helps businesses easily collect and measure Net Promoter Score (NPS) to gauge customer loyalty and satisfaction. With its intuitive form builder, businesses can design NPS surveys that dynamically change the flow of a survey based on customer behavior, ensuring timely and relevant feedback. 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Trial us for free!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9331f36f-e3de-49d4-9324-cbd10fd2a3c2.png","url":"https://www.capterra.co.za/software/133435/customer-thermometer","@type":"ListItem"},{"name":"Case Status","position":16,"description":"Case Status: The Leading AI-Powered Client Experience Platform for Law Firms\n\nCase Status is the #1 intelligent client experience platform for law firms seeking to streamline communication, improve client satisfaction, and grow—without growing overhead. Whether you're a personal injury firm handling hundreds of cases or a boutique practice looking to modernize operations, Case Status delivers a competitive edge through automation, mobile-first communication, and predictive client insights.\n\nBuilt to integrate seamlessly with top case management systems, Case Status replaces fragmented tools with a unified platform that automates updates, captures feedback, and elevates your brand at every touchpoint. With 40,000+ 5-star client reviews and a 4.9 rating in app stores, Case Status isn’t just software—it’s a game-changer for law firm growth, retention, and reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf18c5a0-b46c-4187-95cf-d450d6214924.png","url":"https://www.capterra.co.za/software/175690/case-status","@type":"ListItem"},{"name":"VirtlX","position":17,"description":"Harness the Power of Your Data!\n\nTransform employee & customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.\n\nUnique insights to your business with VirtlX’s all-in-one cloud-based engagement management platform!\n\nPulse, 360˚ & Peer Reviews\n\nEmployee Appraisals\n\nEmployee Satisfaction, Engagement & Wellbeing\n\nLine Manager Upward Feedback Reviews\n\nBespoke, company-authored training\n\nCustomer feedback on service & products\n\nIntegrated with Microsoft 365 (Microsoft-Approved)","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8f1f996f-6e51-44de-a1eb-a73098d5cf20.png","url":"https://www.capterra.co.za/software/1026661/virtlx-reflect","@type":"ListItem"},{"name":"ProProfs Survey Maker","position":18,"description":"ProProfs Survey Maker is an effective tool for trainers, employers, and businesses to capture respondents feedback and learn more about them. The software is packed with many advanced features, like detailed survey stats, response grading, cross-device compatibility, multiple question types, and survey embedding. Marketers can easily post the survey to their website or blog using the survey embed code. The best thing about the tool is that it enables you to share the survey on social media.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6600f688-cd7c-49f9-9213-0a8b48478db2.png","url":"https://www.capterra.co.za/software/129608/proprofs-survey-maker","@type":"ListItem"},{"name":"AirVote","position":19,"description":"AirVote is a self-service customer feedback tool.\nDesigned to post specific questions in multiple locations without high implementations or usage costs. AirVote QR smileys are posted on the inside of the restroom units. Supports real-time alerts and trend reports. Free forever for moderate use of <50 responses per month","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb305439-3305-4bd6-834d-0f88799dcbd5.jpeg","url":"https://www.capterra.co.za/software/199773/airvote","@type":"ListItem"},{"name":"Checkbox Survey","position":20,"description":"Checkbox is a professional survey tool for enterprises, organizations, teams, and individuals that can be hosted in the cloud or on-premises.\n\nCreate beautiful branded surveys, deliver and track invitations, and analyze results from your desktop and mobile.\n\nCompletely customize Checkbox with white-labelling features, advanced developer features and extensive API documentation.\n\nCheckbox is the trusted tool for market-leading companies, government organizations, and academic institutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8da8c8a2-a6a8-4faa-8ffe-99a9c55d7dab.png","url":"https://www.capterra.co.za/software/19626/checkbox-survey","@type":"ListItem"},{"name":"Hona","position":21,"description":"Hona: Revolutionizing Client Communication for Law Firms\n\nStop wasting time on unnecessary calls. Hona simplifies communication by automating routine client updates, allowing attorneys to focus on building relationships. Clients can track their case status in real-time—just like tracking a package—leading to fewer interruptions and improved satisfaction. With 37% of an attorney’s day spent on communication, much of it inefficient, Hona saves time and reduces distractions. Seamlessly integrating with all major case management softwares (Clio, MyCase, Filevine, and more).  Hona enhances client trust, generates more referrals, and boosts firm growth without the need for additional staff or higher costs.\n\nJoin the growing number of firms using Hona to streamline operations and provide a better client experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5498d5dc-f607-46ad-9f3a-c042c9a3123b.png","url":"https://www.capterra.co.za/software/1060976/hona","@type":"ListItem"},{"name":"Bizrate Insights","position":22,"description":"See loyalty through your customers’ eyes—from first click to post-purchase. Unlike tools that give you a single number, we capture NPS at multiple key touchpoints. Whether someone just placed an order or just received it, you’ll know exactly where loyalty is earned or lost.\n\nTrack trends, filter by segment, and uncover what’s really driving sentiment. Our dashboard shows your NPS over time, with alerts for sudden shifts and easy access to customer verbatim so you can act fast and smart.\n\nIt’s time you know where you stand and how to move forward. Compare your NPS to competitors and industry averages to set realistic goals. With unlimited survey responses and expert-backed recommendations, move from insight to action, faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b6d86a6-7d03-4ed6-b8c5-f003ecdf98f5.png","url":"https://www.capterra.co.za/software/1075683/Bizrate-Insights","@type":"ListItem"},{"name":"Tatvam","position":23,"description":"Introducing Tatvam, the ultimate weapon for customer feedback analysis and management! It's like having a secret spy in your business, except instead of sneaking around in a trenchcoat and sunglasses, it's a sleek software that monitors and analyzes every little thing your customers have to say.\n\nWith Tatvam, you can finally get the answers to all of life's most important questions, like \"What do people really think of my business?\"\n\nSo give Tatvam a try and see what all the fuss is about!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dd867920-f203-4ee4-a83e-e4c431929c8a.png","url":"https://www.capterra.co.za/software/185479/tatvam","@type":"ListItem"},{"name":"Surveyed","position":24,"description":"With Surveyed, collecting qualitative insights through video responses has never been easier.\n\nIt helps in collecting faster, richer qualitative feedback by combining the power of video with AI-based advanced survey functionalities like targeting, logic and segmentation to get authentic and impactful responses from those who matter most to you.\nVisit us at: https://surveyed.live/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4ed12d0-5025-45f0-91d7-67d347851ee2.png","url":"https://www.capterra.co.za/software/1031282/surveyed","@type":"ListItem"},{"name":"SurveySensum","position":25,"description":"SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. \n\nSurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9638e1ad-d78a-470f-9068-61cebb2cb872.png","url":"https://www.capterra.co.za/software/188833/surveysensum","@type":"ListItem"}],"numberOfItems":25}
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