---
description: Page 7 - See the list of the best Contact Centre Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 7 - Contact Centre Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software) > [Page 7](https://www.capterra.co.za/directory/32035/contact-center/software?page=7)

# Contact Centre Software

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> Contact Center software automates and standardizes the process of receiving and responding to customer requests across different communication channels.

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## Products

1. [Cloudya](https://www.capterra.co.za/software/184983/nfon) — 4.0/5 (19 reviews) — Cloudya: Seamless cloud communication with Contact Center features for any device. Boost productivity—access your demo today\!
2. [Sagicc](https://www.capterra.co.za/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
3. [Eloquant](https://www.capterra.co.za/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
4. [Alvaria Cloud](https://www.capterra.co.za/software/167594/alvaria) — 4.3/5 (18 reviews) — Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments
5. [Medallia Agent Connect](https://www.capterra.co.za/software/181460/stella-connect) — 4.9/5 (18 reviews) — Medallia Agent Connect brings customer feedback, QA \& coaching together to drive agent engagement, performance \& customer satisfaction.
6. [Ring4](https://www.capterra.co.za/software/186067/ring4) — 4.1/5 (18 reviews) — Ring4 is a video conferencing and business phone system in the cloud.
7. [Adversus](https://www.capterra.co.za/software/192973/adversus-dialer) — 4.8/5 (18 reviews) — Made for outbound call centers. We help call centers boost KPIs, make better decisions based on insights, and manage contacts more wise
8. [VQ Online](https://www.capterra.co.za/software/1019817/vq-online) — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
9. [Calilio](https://www.capterra.co.za/software/1060583/calilio) — 4.3/5 (18 reviews) — Calilio is a business phone system designed to modernize your phone system
10. [EasyCall Cloud](https://www.capterra.co.za/software/147346/easycall-cloud) — 4.4/5 (17 reviews) — EasyCall Cloud: Flexible contact center software for seamless communication.
11. [Vocalcom Hermes360](https://www.capterra.co.za/software/1022651/vocalcom-hermes360) — 4.9/5 (17 reviews) — Choose an intuitive, omnichannel and AI-ready cloud contact center solution to offer exceptional customer service.
12. [Samespace](https://www.capterra.co.za/software/140362/novanet-c3) — 3.6/5 (16 reviews) — Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place.
13. [CallShaper](https://www.capterra.co.za/software/157494/callshaper) — 4.9/5 (16 reviews) — Outbound + Inbound, IVR, AI, Dispatch, QA, Omni, reporting, 25 Lines/agent, soft-phone, TCPA, 99.999% uptime, API, WebHooks and more\!
14. [Ringba](https://www.capterra.co.za/software/176276/ringba) — 4.9/5 (16 reviews) — Enterprise grade inbound call tracking for businesses, call centers, and professional marketers.
15. [Intradiem](https://www.capterra.co.za/software/183147/intradiem-contact-center-rpa) — 4.4/5 (16 reviews) — Real-time workforce automation with 90-120 day deployment, 7x ROI, and 30 years enterprise trust.
16. [ICR Evolution](https://www.capterra.co.za/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.
17. [Nectar Desk](https://www.capterra.co.za/software/1028120/nectar-desk) — 4.6/5 (16 reviews) — Nectar Desk is a SaaS call center business solution. The system helps to manage and control all agents work performance.
18. [eVoice](https://www.capterra.co.za/software/1033899/evoice) — 3.3/5 (16 reviews) — Empowering business owners with an affordable, reliable and flexible phone system.
19. [EdgeTier](https://www.capterra.co.za/software/200214/arthur) — 4.9/5 (15 reviews) — Helping you understand your customers, react to issues quickly, respond to queries faster, and deliver a great customer experience.
20. [Orcatec](https://www.capterra.co.za/software/119837/orcatec) — 5.0/5 (14 reviews) — All MUST HAVE features gathered in one place to run successful business in service industry.
21. [Cyara](https://www.capterra.co.za/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.
22. [Infobip](https://www.capterra.co.za/software/127997/infobip) — 4.6/5 (14 reviews) — Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform.
23. [OXON](https://www.capterra.co.za/software/159228/oxon) — 4.9/5 (14 reviews) — A single platform to communicate and track customers throughout their lifecycle and make communication consistent.
24. [Dialing Innovations Call Center Application Suite](https://www.capterra.co.za/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
25. [BeInContact](https://www.capterra.co.za/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.

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Prev: [Previous page](https://www.capterra.co.za/directory/32035/contact-center/software?page=6)\
Next: [Next page](https://www.capterra.co.za/directory/32035/contact-center/software?page=8)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/32035/contact-center/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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Stay connected with your team and clients through real-time notifications, gather valuable reviews to boost your reputation, and much more.\n\nFeatures we offer: Dispatching and Scheduling, Estimates and Sales Proposals, Invoicing, Work Order Management, Job Management and Tracking, Field Service CRM, Route and GPS Tracking, Contractor Payroll and Commissions Management, Job Costing and Expenses Tracking, Payments with Credit Card and ACH, Card Reader, Consumer Financing, Calls Tracking and Messaging, Review Management, Advanced Reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15bc333c-8471-4140-b945-45f0840e704e.png","url":"https://www.capterra.co.za/software/119837/orcatec","@type":"ListItem"},{"name":"Cyara","position":21,"description":"Cyara’s award-winning Automated CX Assurance platform helps the companies deliver flawless customer experiences with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring enabling enterprises to design, build, and maintain optimal customer journeys at scale, across digital and voice channels, while reducing the risk of customer-facing defects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c566012b-95d2-4e5a-b5ab-78943ece83a9.png","url":"https://www.capterra.co.za/software/119554/cruncher","@type":"ListItem"},{"name":"Infobip","position":22,"description":"Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. \n\nOur communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45402ede-cd8f-4d90-afbf-7b60d290cb0f.png","url":"https://www.capterra.co.za/software/127997/infobip","@type":"ListItem"},{"name":"OXON","position":23,"description":"We have created the best yet way to manage ALL your business communication in one place.\nOXON focus is:\n\n#1 Omnichannel Customer Support   \n#2 Sales Teams and Telemarketing \n#3 Personal Email Marketing \n#4 Agents Management & Customer Experience Insights\n\nOXON is a cloud based contact centre management software, providing enterprise grade communication abilities which enable: web-chat, email, voice calls, SMS, social media support to be operated in a single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c84994f1-d1a6-49ae-a3f1-a00231f28a1d.png","url":"https://www.capterra.co.za/software/159228/oxon","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":24,"description":"Dialing Innovations provides hosted services in the call center applications, sip trunking, and hosted phone systems space.  Dialing Innovations has 4000+ customers around the world.   With Dialing Innovations customers see massive reductions in costs and dramatic increases in production.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0966d86a-966c-45aa-8dcc-51c50d21c96d.png","url":"https://www.capterra.co.za/software/173066/call-center-applications","@type":"ListItem"},{"name":"BeInContact","position":25,"description":"Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact’s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.capterra.co.za/software/1020496/beincontact","@type":"ListItem"}],"numberOfItems":25}
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