---
description: Discover and compare Conversational AI Platforms Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Conversational AI Platforms for Windows - Price comparison & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms for Windows](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

# Conversational AI Platforms

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> Conversational AI Platforms help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.

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## Products

1. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24185 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
2. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (809 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
3. [Dialpad](https://www.capterra.co.za/software/190976/dialpad-sell) — 4.2/5 (570 reviews) — The conversational AI platform where Agentic AI reasons and acts.
4. [Qlik Sense](https://www.capterra.co.za/software/145530/qlik-sense) — 4.5/5 (262 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that helps global enterprises move faster and work smarter.
5. [livepro](https://www.capterra.co.za/software/165150/livepro) — 4.8/5 (182 reviews) — Luna is an advanced, human-like AI Voice Agent built specifically for the contact center.
6. [Wing](https://www.capterra.co.za/software/1012352/wing) — 4.8/5 (73 reviews) — Tech-enabled high-quality talent starting at just $499/month to complete recurring work like customer Relationship Management and more
7. [Text](https://www.capterra.co.za/software/1078275/Text-App) — 4.7/5 (30 reviews) — Conversational AI platform that unifies chat, ticketing, and inbox into one system that closes sales.
8. [DealCloud](https://www.capterra.co.za/software/139967/dealcloud) — 4.5/5 (21 reviews) — Intapp DealCloud is an AI-powered deal and relationship management platform — connecting teams, data, and decisions to drive growth.
9. [ZyraTalk](https://www.capterra.co.za/software/207596/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk: The ultimate AI customer service solution. Automate conversations, increase leads, streamline support. Mind blowing AI.
10. [Talla](https://www.capterra.co.za/software/1014974/talla) — 4.7/5 (12 reviews) — AI-powered automation solution for streamlining customer support operations.
11. [SAS Viya](https://www.capterra.co.za/software/1043140/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.
12. [Social Intents](https://www.capterra.co.za/software/211547/social-intents) — 4.7/5 (10 reviews) — AI-powered live chat and chatbots to talk to your customers right from Microsoft Teams, Slack, Google Chat, WhatsApp and SMS.
13. [Velaro](https://www.capterra.co.za/software/116972/velaro) — 3.9/5 (9 reviews) — AI-driven conversations that blend automation, workflows, and live agent support across channels.
14. [Sparrow](https://www.capterra.co.za/software/217419/sparrow) — 5.0/5 (4 reviews) — Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration
15. [Odigo](https://www.capterra.co.za/software/196966/odigo) — 4.0/5 (3 reviews) — A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries
16. [USAN Contact Suite for Amazon Connect](https://www.capterra.co.za/software/1017761/usan-contact-suite-for-amazon-connect) — 5.0/5 (3 reviews) — USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more.
17. [Evly](https://www.capterra.co.za/software/1077956/Evly) — 5.0/5 (3 reviews) — Evly is an AI-powered conversational assistant, designed to automate support interactions for businesses across various industries.
18. [ONTEC AI](https://www.capterra.co.za/software/1066980/ontec-ai) — 5.0/5 (2 reviews) — ONTEC AI provides a secure AI ecosystem with a powerful platform, custom solutions, consulting, and data engineering.
19. [kama.ai](https://www.capterra.co.za/software/1017085/kama-dei) (0 reviews) — Designed emotional intelligence platform that puts the human touch into automated client interactions.
20. [DialLink](https://www.capterra.co.za/software/1072792/DialLink) (0 reviews) — DialLink is an easy-to-use business phone system powered by AI and designed specifically for SMBs and startups.
21. [Flowzex](https://www.capterra.co.za/software/1076585/Flowzex) (0 reviews) — Flowzex is AI cold calling software automating outbound sales with voice agents for lead qualification and appointment booking.
22. [Tecnvi Telecalling](https://www.capterra.co.za/software/1079164/Tecnvi) (0 reviews) — Humanoid Recptionist to answer all queries regarding product ,service aavailability or appointments and integrate to ERP\!
23. [Voiceyfy](https://www.capterra.co.za/software/1089141/Voiceyfy) (0 reviews) — AI-based phone agent that helps businesses manage real-time calls with call routing, human handoff, and a self-training AI builder.
24. [Evaline](https://www.capterra.co.za/software/1089324/Evaline) (0 reviews) — Cloud-based AI chatbot platform that helps businesses deliver personalized customer support and boost conversions with automation.
25. [Auto Asistente](https://www.capterra.co.za/software/1095124/Auto-Asistente) (0 reviews) — Conversational AI platform for managing inquiries, scheduling, and closing sales on WhatsApp, Instagram, Facebook, and TikTok

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## Related Categories

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)
- [All Categories](https://www.capterra.co.za/directory)

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This means that agents using Sparrow have access to a unified interface or platform that allows them to seamlessly handle customer interactions and access relevant information, regardless of the channel through which the customer reaches out.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61de4936-d8a4-4af3-a0a8-b75c2281e855.png","url":"https://www.capterra.co.za/software/217419/sparrow","@type":"ListItem"},{"name":"Odigo","position":15,"description":"Odigo provides Contact Center as a Service (CCaaS) solutions that facilitate communication between large organizations and individuals thanks to a global omnichannel management solution. 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Move from premises-based technology to modern capabilities like unified omnichannel routing, smart self-service, outbound campaign management, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fc0ce3c-7603-4238-ab71-c6f22f9a6608.png","url":"https://www.capterra.co.za/software/1017761/usan-contact-suite-for-amazon-connect","@type":"ListItem"},{"name":"Evly","position":17,"description":"Evly is an AI-powered customer service assistant designed to streamline and automate support interactions for businesses of all sizes and across diverse industries. The software uses natural language processing to handle routine customer inquiries without human intervention. \n\nIt offers multilingual support across over 95 languages, seamless integration with existing knowledge bases, CRM systems, and websites, and provides detailed analytics, helping businesses identify customer needs and recurring support trends. The system can classify tickets, route complex queries to relevant human agents, and generate response drafts and case summaries. \n\nEvly continuously learns from successfully resolved tickets, automatically updates company content with any changes, and operates seamlessly across multiple communication channels - all to ensure consistent, reliable support at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a43add3c-9c35-482d-bb1c-0d47d60058fc.png","url":"https://www.capterra.co.za/software/1077956/Evly","@type":"ListItem"},{"name":"ONTEC AI","position":18,"description":"ONTEC AI provides a powerful and flexible AI ecosystem designed for companies with complex data structures. Our solutions include an advanced AI platform, custom AI developments, consulting, and data engineering. 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Our platform simplifies complex processes, integrates seamlessly with existing systems like Confluence and fileshares, and supports multiple LLMs without vendor lock-in.\n\nWith unmatched accuracy, source traceability, and hallucination suppression, ONTEC AI delivers reliable, actionable insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/085c524a-d730-4670-bafc-07e195be9421.jpeg","url":"https://www.capterra.co.za/software/1066980/ontec-ai","@type":"ListItem"},{"name":"kama.ai","position":19,"description":"A Responsible AI Agent platform providing accurate, accountable, and safe / brand-safe AI for your organization. \n\nAs a Composite (hybrid) platform, it combines Knowledge Graph AI, governed Generative AI, and Intelligent Automation technologies. This combination gives you trusted answers that are accurate and consistent. 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That builds client engagement 24x7, and boosts brand credibility & loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e28c373-b5e3-4728-9e38-2b82e26809a0.jpeg","url":"https://www.capterra.co.za/software/1017085/kama-dei","@type":"ListItem"},{"name":"DialLink","position":20,"description":"DialLink is a business phone system built for SMBs and startups, combining calling, messaging, and AI voice agents in one platform. Make and receive calls, send SMS, and manage WhatsApp for Business from a single workspace. Each contact has a unified thread with their full history including calls, texts, and voicemails, so your team never loses context. \n\nDialLink’s AI answers calls 24/7, takes messages, schedules appointments, and creates transcripts, summaries, action items, and suggested replies to help your team respond faster. \n\nDesigned for remote, hybrid, and in-office teams, DialLink works on smartphones, desktops, and desk phones. It’s easy to set up, simple to use, and scales as you grow without IT help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19631747-cdaa-46e8-8f60-ecc4803ed207.png","url":"https://www.capterra.co.za/software/1072792/DialLink","@type":"ListItem"},{"name":"Flowzex","position":21,"description":"Flowzex is an AI cold calling software that automates outbound sales processes through artificial intelligence technology. The system features automated calling capabilities that engage, qualify, and convert leads while operating continuously. \n\nFlowzex handles multiple communication channels including calls, SMS, live chat, and social media messaging, while offering voicemail drops and appointment scheduling functionality. The platform includes customizable workflows, call recording, transcriptions, and real-time notifications to streamline customer interactions. Additional features include conversation AI texting, appointment booking, after-hours answering service, pipeline management, email marketing, call transfer capabilities, and information extraction tools that work across various business sectors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d7fec9b0-046f-40cf-9e09-09c27665e68f.jpeg","url":"https://www.capterra.co.za/software/1076585/Flowzex","@type":"ListItem"},{"name":"Tecnvi Telecalling","position":22,"description":"Tecnvi is an AI voice assistant platform for business automation. The platform handles customer calls, books appointments, sends estimates, and processes payments automatically.\nTecnvi includes WhatsApp integration for automatic follow-ups and messaging, an appointment booking system that allows customers to schedule based on real-time availability, payment processing capabilities for generating and sending links through WhatsApp, and an analytics dashboard for tracking call logs and customer interactions. The system assigns businesses a dedicated phone number and operates with round-the-clock automated assistance to ensure no customer calls are missed. The platform uses a credit-based system structure and provides email support for users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94e8dbfc-3b88-4bda-9b34-18c417a9ed3d.png","url":"https://www.capterra.co.za/software/1079164/Tecnvi","@type":"ListItem"},{"name":"Voiceyfy","position":23,"description":"Voiceyfy is AI-based call management solution designed to handle inbound and outbound communications 24/7. Its AI voice agent answers calls, sends reminders, re-engages leads, and routes conversations based on intent or urgency, transferring complex inquiries to live team members with full context. The platform includes a self-training AI builder for customizing the assistant's knowledge base, style, and flow without technical expertise.\n\nBusinesses can upload FAQs and company details to create tailored AI assistants. An AI chat agent converts website visitors into appointments, while the outbound campaign manager automates follow-ups and lead re-engagement. Voiceyfy integrates with tools, such as Salesforce and Google Calendar for data synchronization and workflow coordination. Its pipeline management system tracks customer interactions, while analytics provide insights into revenue impact, conversion rates, and ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ef263ae-0b67-42b0-8782-bb813e3759ec.jpeg","url":"https://www.capterra.co.za/software/1089141/Voiceyfy","@type":"ListItem"},{"name":"Evaline","position":24,"description":"Evaline is an AI-powered chatbot platform that facilitates customer interactions through automated conversations. The platform uses natural language processing to engage website visitors, respond to inquiries, and capture leads around the clock. Evaline blends AI automation with human agent support, directing common questions to the chatbot while enabling human agents to address more complex matters. The platform personalizes responses based on visitor behavior, location, and contextual factors. A unified dashboard allows businesses to manage customer conversations, monitor chatbot performance, and review metrics such as satisfaction rates and response times. Evaline integrates with platforms including WordPress, allowing businesses to implement the chatbot without technical expertise. The platform maintains continuous availability, ensuring customer inquiries receive immediate attention regardless of time zone or business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4439f62b-2e98-4cf3-b61e-c9c2cb502920.jpg","url":"https://www.capterra.co.za/software/1089324/Evaline","@type":"ListItem"},{"name":"Auto Asistente","position":25,"description":"AutoAsistente is a virtual assistant solution that helps businesses automate customer service & sales interactions across WhatsApp, Instagram, Facebook, and TikTok. The platform provides automated responses around the clock through AI chatbots designed to handle customer inquiries and support requests.\n\nThe tool includes WhatsApp marketing capabilities for creating and managing targeted messaging campaigns. AutoAsistente features appointment scheduling that integrates with Google Calendar, allowing customers to book services directly through messaging channels. The platform includes a digital catalog where businesses can display products and services with images and descriptions, enabling customers to make purchases through chat interfaces.\n \nThe system offers payment reminder functionality and automated invoicing to help manage billing processes. AutoAsistente consolidates messages from multiple social media platforms into a single dashboard for centralized management and monitoring","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc3f600-dfcd-4f0e-bef0-b82937d1196e.png","url":"https://www.capterra.co.za/software/1095124/Auto-Asistente","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/31596/conversational-ai-platform/deployment-options/windows/software#itemlist","numberOfItems":25}
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