---
description: Discover and compare Free CRM for Small Businesses
 Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Free CRM for Small Businesses
 - Capterra South Africa 2026
---

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# CRM for Small Businesses&#10;

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> Small Business CRM software automates customer information management and customer interaction tracking for businesses with less than 50 employees.

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## Products

1. [1CRM](https://www.capterra.co.za/software/131566/1crm) — 4.3/5 (57 reviews) — The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market.
2. [HappSales](https://www.capterra.co.za/software/213046/account-management-crm) — 4.9/5 (50 reviews) — HappSales is an AI CRM \&amp; Revenue Platform for B2B companies. Powered by AI Agents to transform end-to-end Revenue Management.
3. [Shape](https://www.capterra.co.za/software/173673/setshape) — 4.7/5 (44 reviews) — The most flexible CRM ever created\!
4. [Covve App](https://www.capterra.co.za/software/200138/covve) — 4.8/5 (40 reviews) — Covve is designed to help you better manage relationships and create business opportunities
5. [Ummense](https://www.capterra.co.za/software/1010864/ummense) — 4.8/5 (39 reviews) — Ummense is a comprehensive and intelligent platform for team, project, and process management. Empowerment to do more and do it faster
6. [User.com](https://www.capterra.co.za/software/144916/usercom) — 4.6/5 (36 reviews) — User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes.
7. [SpinOffice](https://www.capterra.co.za/software/151975/spinoffice) — 4.5/5 (33 reviews) — SpinOffice is a cloud CRM software that helps SMBs manage customer data, tasks, and communication in one centralized platform.
8. [GoSite](https://www.capterra.co.za/software/206097/gosite) — 3.5/5 (33 reviews) — Focus on your business, not the paperwork. Do more in fewer clicks and manage your business on the go. Build your reputation, speed up
9. [DataCRM](https://www.capterra.co.za/software/201184/datacrm) — 4.7/5 (32 reviews) — CRM SOFTWARE IN LATIN AMERICA FOR PROSPECTING AND SALES The integrated solution to WhatsApp that allows you to manage and maximize your
10. [Dew-X](https://www.capterra.co.za/software/1043606/dewx) — 5.0/5 (27 reviews) — Cloud-based and on-premises workflow, project management tool, CRM, Time Tracker and more. Teamwork. No-code / Low-code platform.
11. [My Centre Office](https://www.capterra.co.za/software/142000/planner-dale) — 4.7/5 (21 reviews) — The better way to manage your business. MyCO is the all-in-one business solution you need to operate various aspects of your business.
12. [Agendor](https://www.capterra.co.za/software/191403/agendor) — 4.8/5 (21 reviews) — Agendor is a CRM and management platform focused on consultative selling. It acts as a dashboard \&amp; personal assistant for sales teams.
13. [Plannit](https://www.capterra.co.za/software/1011581/plannit) — 4.6/5 (16 reviews) — Home service software that helps pros manage their business and connect with customers more easily to win more business and save time.
14. [Orcatec](https://www.capterra.co.za/software/119837/orcatec) — 5.0/5 (14 reviews) — All MUST HAVE features gathered in one place to run successful business in service industry.
15. [Attio](https://www.capterra.co.za/software/1001325/attio) — 3.8/5 (8 reviews) — Attio is the AI-native CRM that's built to scale your business. It's fully flexible, amazingly powerful, and instant to set up.
16. [Neocamino](https://www.capterra.co.za/software/181876/neocamino) — 3.3/5 (7 reviews) — Neocamino est une solution marketing \&amp; ventes pour aider les TPE / PME à se développer durablement grâce au digital.
17. [SalesWizard CRM](https://www.capterra.co.za/software/1054112/saleswizard-crm) — 5.0/5 (6 reviews) — Contact handling, offering and sales automation in a single CRM platform.
18. [Chatabox](https://www.capterra.co.za/software/218866/chatabox) — 4.6/5 (5 reviews) — Chatabox is a user-friendly CRM with contact management, sales and task tracking, scheduling and reporting. Learn more about Chatabox.
19. [RapidStart CRM](https://www.capterra.co.za/software/1029793/rapidstart-crm) — 4.8/5 (5 reviews) — Simple CRM, Powerful CRM, Extendable CRM, and Free CRM\! The First Simple CRM built on Microsoft's Power Apps
20. [CRM Software App](https://www.capterra.co.za/software/199936/crm-software-app) — 4.5/5 (4 reviews) — CRM solution that assists businesses with task lists, collaboration, Gantt charts, timesheets, presentations, and more.
21. [Parrot CRM](https://www.capterra.co.za/software/1021009/parrot-crm) — 5.0/5 (4 reviews) — Parrot is the best CRM designed for conversational sales and advisors who need close communication with their customers.
22. [Togile](https://www.capterra.co.za/software/1067272/Togile) — 4.7/5 (3 reviews) — Togile CRM provides all the tools you need to organize, monitor, and strengthen your relationships with leads and customers.
23. [Mria CRM](https://www.capterra.co.za/software/1079513/Mria-CRM) — 5.0/5 (3 reviews) — CRM software directly inside Jira that helps sales, product, and engineering teams manage leads, deals, and customer interactions.
24. [Team365](https://www.capterra.co.za/software/205794/team365-crm) — 4.5/5 (2 reviews) — Team365 collaborate with teammates, forecast revenue,meetings, spot deals at risk, manage proposals \&amp; quotes,ultimately win more deals.
25. [Customer Database App](https://www.capterra.co.za/software/1040292/customer-database-app) — 5.0/5 (2 reviews) — Customer Database App is an easy-to-use free CRM system for small businesses.

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## Related Categories

- [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software)
- [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software)
- [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software)
- [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software)
- [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31583/small-business-crm/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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SalesWizard addresses the issue of managing leads acquired from various marketing sources and helps track the sales process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/09fb9219-9089-4cef-a99a-f8abbf23ef46.png","url":"https://www.capterra.co.za/software/1054112/saleswizard-crm","@type":"ListItem"},{"name":"Chatabox","position":18,"description":"Chatabox is a simple, user-friendly CRM that is highly scalable, with workflow and low code automation features for contact management, a centralised database, tracking user interactions like task management, appointments and reminders, email marketing, customer relationships, sales and leads pipeline monitoring, payments and collections, quotes and proposals, invoicing, integrations plus customisable dashboards and many other features. Learn more about Chatabox.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12f08797-ae09-499e-890d-0404dfa8c2a9.png","url":"https://www.capterra.co.za/software/218866/chatabox","@type":"ListItem"},{"name":"RapidStart CRM","position":19,"description":"RapidStart CRM is an excellent Sales and Service application for essential business processes, and our Addons build upon that to offer even more capabilities. Over 100K users have had great success using our apps right out of the box.\n\nHowever, RapidStart CRM shines even brighter when utilized as an accelerator. Anything and everything can be built starting from our solid RapidStart CRM foundation, atop Microsoft’s Dataverse.\n\nOur Free RapidStart CRM App runs on a $5 Microsoft Power Apps license","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd02aa95-380a-4035-80ff-2ea263c340f7.png","url":"https://www.capterra.co.za/software/1029793/rapidstart-crm","@type":"ListItem"},{"name":"CRM Software App","position":20,"description":"CRM solution that assists businesses with task lists, collaboration, Gantt charts, timesheets, presentations, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a92c169-ec9e-42b7-b6f5-6e96326526f8.png","url":"https://www.capterra.co.za/software/199936/crm-software-app","@type":"ListItem"},{"name":"Parrot CRM","position":21,"description":"Get to know Parrot CRM, a software designed to enhance and improve conversational sales. With Parrot you can automate the most tedious activities and processes of a sale such as: Schedule messages to be sent in the future, create quick responses and access them with a click, connect all your contact emails, and FB. Messenger to centralize your sales team, create quotes in minutes. model and customize your customer database.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59ef8d4f-f5e9-4d40-b75f-82b00c41d34c.png","url":"https://www.capterra.co.za/software/1021009/parrot-crm","@type":"ListItem"},{"name":"Togile","position":22,"description":"Togile CRM is a comprehensive, intuitive solution designed for SMBs and enterprises. It offers a 360º customer view, providing detailed insights into interactions, preferences, and history. Automate workflows to save time and reduce errors, allowing you to focus on growth and building lasting relationships. Engage with customers across multiple channels—email, phone, social media, and live chat—all centralized in one platform for consistent and timely responses. \n\nTogile CRM’s powerful analytics tools provide valuable insights into sales performance, customer behavior, and overall business health. Customize dashboards and reports to track key metrics and identify trends. With seamless integration, enhanced security, and a user-friendly interface, Togile CRM is the ultimate tool for managing, tracking, and enhancing your customer relationships. Elevate your business operations and achieve greater efficiency with Togile CRM. \n\nBook a demo today and experience the difference.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b70aeb10-9e24-43c8-abbd-da0d3ee18f40.jpeg","url":"https://www.capterra.co.za/software/1067272/Togile","@type":"ListItem"},{"name":"Mria CRM","position":23,"description":"Mria CRM: CRM for Jira Teams is a complete customer relationship management solution purpose-built for Jira Cloud and developed on Atlassian’s Forge platform. It enables teams to manage contacts, companies, leads, deals, and activities directly inside Jira, eliminating the need for external tools and reducing context switching. With Mria CRM for Jira, sales, support, and project teams can work in one system, aligning customer relationships with ongoing projects and tasks.\n\nThe app provides powerful modules for pipeline management, product tracking, activity logging, and reporting, helping teams close deals faster and deliver better customer service. \n\nWith Mria CRM it is possible to connect product roadmap with revenue. \n\nBuilt on Forge, Mria CRM ensures enterprise-grade security, compliance, and scalability, while keeping all customer data within Jira Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e17aefe-70ec-4f87-a82c-0d200c921cd5.png","url":"https://www.capterra.co.za/software/1079513/Mria-CRM","@type":"ListItem"},{"name":"Team365","position":24,"description":"Team365 customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. It manages your pipeline so you can keep deals moving forward. And you can see everything about a lead in one place. Start using the free Team365 CRM today. It's easy to set up and intuitive to use, so you can get back to growing your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e37d1efc-11f0-4757-8356-937fbba528c7.png","url":"https://www.capterra.co.za/software/205794/team365-crm","@type":"ListItem"},{"name":"Customer Database App","position":25,"description":"Customer Database App is a free CRM system designed for small businesses. It's quick and easy to set up and use, you decide on what information you hold against your customers and sales pipelines. Key information about your customers is always two clicks away making it easy to see key information and the complete history relating to the customer.\n\nThe CRM can be accessed online via your web browser or using the mobile app on your phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74be95e1-93c3-4d99-a38a-58280632387d.png","url":"https://www.capterra.co.za/software/1040292/customer-database-app","@type":"ListItem"}],"numberOfItems":25}
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