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description: Page 6 - See the list of the best Customer Journey Mapping Tools solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 6 - Customer Journey Mapping Tools - Prices & Reviews - Capterra South Africa 2026
---

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# Customer Journey Mapping Tools

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> Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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## Products

1. [Skeepers Feedback Management](https://www.capterra.co.za/software/1033720/skeepers-cx-management) (0 reviews) — Our UGC solution for brands to capture feedback at any touchpoint in the customer journey and transform VoC into strategic activations.
2. [XGen Ai](https://www.capterra.co.za/software/1034514/xgen-ai) (0 reviews) — Cloud-based customer journey mapping tool that helps businesses manage product recommendations via artificial intelligence (AI).
3. [Acquia Campaign Studio](https://www.capterra.co.za/software/1034713/campaign-studio) (0 reviews) — Customer journey mapping platform that enables entrepreneurs to visualize and analyze customer experiences across all channels.
4. [FullSession](https://www.capterra.co.za/software/1035684/fullsession) (0 reviews) — A session recording and analytics software that aims to help SaaS and e-commerce companies understand their users' behavior.
5. [smpl.](https://www.capterra.co.za/software/1036522/smpl) (0 reviews) — Omnichannel customer journey mapping platform designed to drive business growth and reward customer loyalty.
6. [MicoCloud](https://www.capterra.co.za/software/1036686/micocloud) (0 reviews) — Customer journey mapping tool in Japanese that enables LINE marketers, influencers, and salespeople to attract more customers and fans.
7. [JourneyTrack](https://www.capterra.co.za/software/1040692/journeytrack) (0 reviews) — Create living, data-driven journey maps to help design world-class customer experiences.
8. [Pega Customer Decision Hub](https://www.capterra.co.za/software/1041950/pega-customer-decision-hub) (0 reviews) — Customer Decision Hub provides an “Always-On Brain” for your business – unifying your data, analytics, and channels.
9. [Aivie](https://www.capterra.co.za/software/1042909/aivie) (0 reviews) — Open source marketing automation with the convenience of a SaaS solution.
10. [SankeyJourney](https://www.capterra.co.za/software/1046566/sankeyjourney) (0 reviews) — User journey analysis tool generating flow charts or sankey diagrams that help optimize retention, and conduct engagement analysis.
11. [NetSpring](https://www.capterra.co.za/software/1050910/netspring) (0 reviews) — NetSpring brings the modeling flexibility \& exploratory power of BI to self-service product analytics, working directly on any cloud DW
12. [Cadena.nuaio](https://www.capterra.co.za/software/1064049/cadena-nuaio) (0 reviews) — Cadena.nuaio is a software that helps streamline customer journeys by automating communications across multiple channels.
13. [MarvelPixel](https://www.capterra.co.za/software/1073517/MarvelPixel) (0 reviews) — MarvelPixel is a platform for media buyers and e-commerce managers, offering insights to enhance attribution and campaign performance.
14. [Adobe Journey Optimizer B2B Edition](https://www.capterra.co.za/software/1075441/Adobe-Journey-Optimizer-B2B-Edition) (0 reviews) — Build end to end journeys and automate precise engagement with accounts and their buying groups with the assistance of AI
15. [Adobe Customer Journey Analytics B2B Edition](https://www.capterra.co.za/software/1077516/Adobe-Customer-Journey-Analytics-B2B-Edition) (0 reviews) — Unlock groundbreaking insights to elevate account and buying group experiences with Adobe Customer Journey Analytics B2B Edition.
16. [Untitled](https://www.capterra.co.za/software/1081884/Untitiled) (0 reviews) — Untitled helps teams identify visitors, enrich data, improve attribution, and increase conversions from existing traffic.
17. [Pathmode](https://www.capterra.co.za/software/1085361/Pathmode) (0 reviews) — Pathmode is a cloud software that converts unstructured feedback into actionable specs for AI development and feature prioritization.
18. [Marketing Star](https://www.capterra.co.za/software/1091877/Marketing-Star) (0 reviews) — Marketing Star automates campaigns for small and medium businesses across email, SMS, WhatsApp, QR codes, and web forms.

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## Related Categories

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Marketing Analytics Software](https://www.capterra.co.za/directory/31018/marketing-analytics/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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