---
description: Page 5 - See the list of the best Customer Journey Mapping Tools solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 5 - Customer Journey Mapping Tools - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Journey Mapping Tools](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software) > [Page 5](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software?page=5)

# Customer Journey Mapping Tools

Canonical: https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software

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> Customer Journey Mapping tools make it possible to visualize and analyse customer experience across all touchpoints and channels.

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## Products

1. [Partenero](https://www.capterra.co.za/software/1039377/partenero) — 5.0/5 (2 reviews) — Partenero is an easy-to-use, actionable, and customizable Customer Success tool.
2. [Easyence](https://www.capterra.co.za/software/162908/merchandising-io) — 4.0/5 (1 reviews) — Easyence is the only Customer Infastructure dedicated to data-driven retailers. Join 240+ businesses that use Easyence CDP and Apps \!
3. [Mapp Marketing Cloud](https://www.capterra.co.za/software/181614/mapp-cloud) — 3.0/5 (1 reviews) — An insight-led customer experience platform that enhances the customer journey with real-time insights and cross-channel marketing.
4. [Qubriux](https://www.capterra.co.za/software/199020/greyfox) — 5.0/5 (1 reviews) — Design and automate guest journeys with AI. Qubriux unifies touchpoints to turn first-time diners into high-yield, habit-based regulars
5. [Onboard](https://www.capterra.co.za/software/214297/onboard) — 5.0/5 (1 reviews) — Customer Onboarding Software for B2B SaaS. Automated checklists, project management and client visibility to onboard clients faster
6. [Salesforce for Travel & Hospitality](https://www.capterra.co.za/software/1017160/salesforce-for-travel--hospitality) — 5.0/5 (1 reviews) — Streamline the journey and transform the destination experience with personalized service
7. [TCS Customer Intelligence & Insights](https://www.capterra.co.za/software/1021652/tcs-customer-intelligence--insights) — 5.0/5 (1 reviews) — An AI-driven customer analytics and real-time CDP solution that leverages data for actionable insights.
8. [Dynamics 365 Sales](https://www.capterra.co.za/software/1026813/dynamics-365-sales) — 5.0/5 (1 reviews) — Insights-based solution for sales acceleration designed to enable individualized selling at scale.
9. [Cheetah Digital](https://www.capterra.co.za/software/1026954/cheetah-messaging) — 3.0/5 (1 reviews) — Deliver intelligent cross-channel messaging with Cheetah Digital and meet your audience in the moments that matter most.
10. [Adobe Journey Optimizer](https://www.capterra.co.za/software/1028780/adobe-journey-optimizer) — 5.0/5 (1 reviews) — Adobe Journey Optimizer empowers brands to deliver personalized, omnichannel experiences through real-time insights and automation.
11. [Exeevo Omnipresence](https://www.capterra.co.za/software/1029811/exeevo-omnipresence) — 5.0/5 (1 reviews) — An omnichannel CRM life sciences platform built on Microsoft Cloud for healthcare.
12. [IrisCX](https://www.capterra.co.za/software/1037762/iriscx) — 5.0/5 (1 reviews) — A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior.
13. [Insightech](https://www.capterra.co.za/software/171547/insightech) (0 reviews) — Insightech offers real-time unsampled session replay and behavioural analytics data to optimise your website experience for conversions
14. [Pygmalios Analytics](https://www.capterra.co.za/software/172503/pygmalios-analytics) (0 reviews) — Actionable business insights and reports that help to increase in-store revenue.
15. [Flowize](https://www.capterra.co.za/software/176645/flowize) (0 reviews) — Flowize is a digital transformation platform that integrates data, automates processes, and enables personalized communication
16. [Kitewheel](https://www.capterra.co.za/software/176695/kitewheel) (0 reviews) — Kitewheel delivers AI driven, omni-channel customer experiences in real time.
17. [Touchpoint Dashboard](https://www.capterra.co.za/software/178387/touchpoint-dashboard) (0 reviews) — Journey management software that allows you to visualize your customer journey and collaborate with shareholders during the process.
18. [Everwin CXM](https://www.capterra.co.za/software/181544/everwin-cxm) (0 reviews) — Everwin CXM enables businesses to improve customer relationship management by building loyalty and increasing customer satisfaction.
19. [Qemotion](https://www.capterra.co.za/software/181653/qemotion) (0 reviews) — A SaaS platform to improve customer experience by analyzing customer emotions in written reviews.
20. [Cemantica](https://www.capterra.co.za/software/183643/customer-journey-mapping-tool) (0 reviews) — A powerful customer experience platform to build your Customer Journey Maps, manage CX Programs and integrate your VoC data.
21. [ChurnIQ](https://www.capterra.co.za/software/200145/churniq) (0 reviews) — ChurnIQ - Out of the box subscriber insights \& segmentation for retention strategies.
22. [Sprig](https://www.capterra.co.za/software/205463/userleap) (0 reviews) — Sprig is a product experience insights platform that empowers you to build user-centric products people truly love.
23. [Scuba](https://www.capterra.co.za/software/1014317/scuba) (0 reviews) — We are a Customer Intelligence Platform built to enrich \& activate first-party data for CDPs \& brands for at-scale personalization.
24. [appYuser](https://www.capterra.co.za/software/1022924/appyuser) (0 reviews) — Evaluate how the people experience the speed of your website, then identify the root causes and the impact on your business
25. [EthOS](https://www.capterra.co.za/software/1029761/ethos) (0 reviews) — Boost your customer empathy and qualitative research efficiency with EthOS.

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## Related Categories

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Marketing Analytics Software](https://www.capterra.co.za/directory/31018/marketing-analytics/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31537/customer-journey-mapping-tools/software)
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-----

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