---
description: Page 4 - See the list of the best Service Desk Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 4 - Service Desk Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software) > [Page 4](https://www.capterra.co.za/directory/31027/service-desk/software?page=4)

# Service Desk Software

Canonical: https://www.capterra.co.za/directory/31027/service-desk/software

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> Service Desk software serves as a single point of contact for IT support personnel and users of IT solutions. Service Desk software facilitates incident management, self service portal access, support ticketing, change management, and more.

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## Products

1. [RenewityRMA](https://www.capterra.co.za/software/153078/renewityrma) — 4.9/5 (10 reviews) — Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data
2. [Financial Manager for Timesheets](https://www.capterra.co.za/software/201515/cost-tracker) — 4.3/5 (10 reviews) — Service Desk: Optimize Finances, Manage Projects with Cost Tracker by Tempo.
3. [Cyferd](https://www.capterra.co.za/software/1029407/cyferd) — 5.0/5 (10 reviews) — Cyferd is a cloud-based platform that allows businesses to build and host business applications with no-code development.
4. [OXARI ServiceDesk](https://www.capterra.co.za/software/1066981/oxari-servicedesk) — 4.8/5 (10 reviews) — OXARI ITSM is a professional IT Service Management (ITSM) platform that complies with ITIL standards.
5. [ScriptRunner](https://www.capterra.co.za/software/179858/scriptrunner) — 4.7/5 (9 reviews) — Your \#1 for PowerShell Automation
6. [Rezolve AI](https://www.capterra.co.za/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack
7. [Rexpondo](https://www.capterra.co.za/software/218137/otrs-community-edition) — 4.8/5 (9 reviews) — Rexpondo is a modern Help Desk Ticketing and ITSM software structured on standardized ITIL processes.
8. [OpenText Core Service Management](https://www.capterra.co.za/software/1023931/service-manager) — 4.4/5 (9 reviews) — Service desk solution that helps organizations provide support and resolve issues.
9. [HESK](https://www.capterra.co.za/software/156452/hesk) — 4.4/5 (8 reviews) — Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
10. [ServiceWise](https://www.capterra.co.za/software/10140/servicewise) — 4.6/5 (8 reviews) — ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
11. [WorkHub Tasks](https://www.capterra.co.za/software/1018919/workhub-assist) — 5.0/5 (8 reviews) — WorkHub Tasks is an AI-driven task management solution for your entire organization.
12. [SmartITSM](https://www.capterra.co.za/software/1045363/smartitsm) — 4.6/5 (8 reviews) — Ready-to-use service catalog. Users access the service desk via MS Teams, enabling direct service requests without portal switching.
13. [ServicePRO](https://www.capterra.co.za/software/31608/servicepro) — 4.4/5 (7 reviews) — ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation.
14. [IncidentMonitor](https://www.capterra.co.za/software/127625/incidentmonitor) — 4.1/5 (7 reviews) — Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
15. [Computicate PSA](https://www.capterra.co.za/software/161156/computicate-psa) — 4.7/5 (7 reviews) — Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified
16. [Callbox](https://www.capterra.co.za/software/1046395/callbox) — 4.9/5 (7 reviews) — Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace
17. [Alemba Service Manager](https://www.capterra.co.za/software/133304/vfire) — 3.7/5 (6 reviews) — Alemba Service Manager adeptly meets ITIL Service Desk requirements, offering a streamlined approach to IT Service Management (ITSM).
18. [Senso.cloud](https://www.capterra.co.za/software/178487/senso-cloud) — 3.7/5 (6 reviews) — Cloud-based software for remote monitoring and management, all-in-one software for network, classroom, safeguarding \& asset management.
19. [QAlert](https://www.capterra.co.za/software/191313/qalert) — 4.5/5 (6 reviews) — CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting.
20. [Siit](https://www.capterra.co.za/software/1043163/siit) — 5.0/5 (6 reviews) — Siit is the first dedicated internal help desk to deliver great employee service experience
21. [ManageEngine ServiceDesk Plus MSP](https://www.capterra.co.za/software/169180/servicedesk-plus-msp) — 4.0/5 (5 reviews) — ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices.
22. [Movidesk](https://www.capterra.co.za/software/192413/movidesk) — 4.8/5 (5 reviews) — Canais de comunicação centralizados: E-mail, Portal do Cliente, chat, telefonia, Integração API, WhatsApp, Facebook e formulários.
23. [Sabio Virtual](https://www.capterra.co.za/software/1013474/sabio-virtual) — 4.8/5 (5 reviews) — Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.
24. [Neoforce](https://www.capterra.co.za/software/1016447/neoforce) — 4.8/5 (5 reviews) — Neoforce, business done right. We create software that works perfectly out-of-the-box for your company\! ITSM, FMIS, CRM, ERP and more\!
25. [IFS assyst](https://www.capterra.co.za/software/6742/assyst) — 3.5/5 (4 reviews) — The world's most advanced best practice based IT service management software solution.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31027/service-desk/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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