---
description: Discover and compare Free Service Desk Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Service Desk Software - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Free Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software) > [Page 2](https://www.capterra.co.za/directory/31027/service-desk/software?page=2)

# Service Desk Software

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> Service Desk software serves as a single point of contact for IT support personnel and users of IT solutions. Service Desk software facilitates incident management, self service portal access, support ticketing, change management, and more.

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## Products

1. [tele-LOOK](https://www.capterra.co.za/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
2. [Jetdocs](https://www.capterra.co.za/software/1014882/jetdocs) — 5.0/5 (1 reviews) — Collaborative ticketing workflows for your internal teams
3. [Nexoid](https://www.capterra.co.za/software/1022391/nexoid-help-desk) — 5.0/5 (1 reviews) — Discover Nexoid's revolutionary ERP \&amp; ITSM system: robust, adaptable, AI powered, cost-effective, AWS-backed speed, scalable.
4. [KIX](https://www.capterra.co.za/software/1023292/kix) (0 reviews) — KIX is the open source based service management software for IT service management and technical service.

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Prev: [Previous page](https://www.capterra.co.za/directory/31027/service-desk/pricing/free/software)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)
- [Issue Tracking Software](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31027/service-desk/software)
- [All Categories](https://www.capterra.co.za/directory)

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