---
description: Page 5 - See the list of the best Feedback and Reviews Management Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 5 - Feedback and Reviews Management Software - Prices & Reviews - Capterra South Africa 2026
---

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# Feedback and Reviews Management Software

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> Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

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## Products

1. [Fetch Review](https://www.capterra.co.za/software/198996/fetch-review) — 4.7/5 (21 reviews) — Platform designed to get your business more online reviews easily and quickly.
2. [Judge.me](https://www.capterra.co.za/software/215990/judge-me) — 5.0/5 (21 reviews) — Judge.me is a review software helping ecommerce stores get and display customer feedback.
3. [Qualaroo](https://www.capterra.co.za/software/114046/qualaroo) — 4.7/5 (20 reviews) — Best customer feedback tool for companies requiring actionable feedback from customers to detect satisfaction gaps and resolve issues.
4. [eShoppingAdvisor](https://www.capterra.co.za/software/1066492/eshoppingadvisor) — 5.0/5 (20 reviews) — eShoppingAdvisor is a B2B reviews management software designed to enhance the online reputation and visibility of eCommerce businesses
5. [Climbo](https://www.capterra.co.za/software/1011336/climbo) — 4.3/5 (20 reviews) — Climbo helps your agency to increase revenues. Personalize our review management software with your brand, and sell it to your clients.
6. [XEBO.ai](https://www.capterra.co.za/software/178584/survey2connect) — 4.5/5 (19 reviews) — XEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery.
7. [AppTweak](https://www.capterra.co.za/software/196668/apptweak) — 4.2/5 (19 reviews) — AppTweak is an App Store Marketing \& Intelligence Platform driven by data science.
8. [TransparenSEE](https://www.capterra.co.za/software/1052020/transparensee) — 4.7/5 (19 reviews) — A forward-thinking local marketing solution, TransparenSEE by DAC features a powerful dashboard for managing listings and reputation.
9. [Customer Thermometer](https://www.capterra.co.za/software/133435/customer-thermometer) — 4.9/5 (18 reviews) — 1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
10. [VQ Online](https://www.capterra.co.za/software/1019817/vq-online) — 4.7/5 (18 reviews) — An easy-to-use quality assurance tool for 50 to 5000+ agents. Real-time reporting. Flexible and cost-effective.
11. [Fera](https://www.capterra.co.za/software/1040166/fera) — 4.9/5 (17 reviews) — Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.
12. [Wiremo](https://www.capterra.co.za/software/162824/wiremo) — 4.7/5 (16 reviews) — Show customers you care with Wiremo’s review request email feature. Automatically display great reviews on your website to boost sales.
13. [Loox](https://www.capterra.co.za/software/200494/loox) — 4.9/5 (16 reviews) — Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews.
14. [Reputation](https://www.capterra.co.za/software/1051362/reputation) — 5.0/5 (16 reviews) — Reputation management solution that helps hotels manage guest reviews, collect feedback, analyze it, and respond to boost satisfaction.
15. [GuestXM](https://www.capterra.co.za/software/189329/online-reputation-management) — 4.9/5 (15 reviews) — Customer experience management and restaurant intelligence platform
16. [Insocial](https://www.capterra.co.za/software/203266/insocial) — 4.9/5 (15 reviews) — Allows you to collect customer feedback as well as reviews at any moment during the customer journey.
17. [Magic](https://www.capterra.co.za/software/1041043/magic) — 4.9/5 (15 reviews) — Magic's all-in-one platform empowers local businesses to manage online reviews, customers, marketing, and revenue growth with ease.
18. [RevenueJump](https://www.capterra.co.za/software/182903/revenuejump) — 4.9/5 (14 reviews) — Helps companies survey their customers and utilize the feedback to give their marketing a boost.
19. [Webbosaurus Review Monitoring](https://www.capterra.co.za/software/202097/webbosaurus) — 5.0/5 (14 reviews) — Review monitoring \& management for Google Maps, Trusted Shops, Trustpilot, Amazon and over 10.000 more platforms.
20. [AppFollow](https://www.capterra.co.za/software/181039/appfollow) — 4.6/5 (13 reviews) — AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
21. [Oracle Service](https://www.capterra.co.za/software/213720/oracle-service) — 4.5/5 (13 reviews) — Customer service management solution that helps businesses assist customers to solve queries on the various platforms.
22. [MarketSurge](https://www.capterra.co.za/software/1021748/marketsurge) — 5.0/5 (13 reviews) — MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads.
23. [FeedbackFive](https://www.capterra.co.za/software/127529/feedbackfive) — 4.3/5 (12 reviews) — Amazon feedback and review software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces.
24. [Lumoa](https://www.capterra.co.za/software/160860/lumoa) — 4.4/5 (12 reviews) — Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
25. [re:spondelligent](https://www.capterra.co.za/software/166037/re-spondelligent) — 4.9/5 (12 reviews) — AI review management for restaurants \& hotels. Manage 100+ platforms, automate responses, analytics \& integrations for hospitality.

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## Related Categories

- [Brand Management Software](https://www.capterra.co.za/directory/30531/brand-management/software)
- [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31024/review-management/software)
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-----

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Leveraging the SEO-boosting power of user-generated content, Wiremo uses AI to automatically analyze reviewer feedback and place positive reviews in a rotating carousel.\nEasy to set up on Shopify, WordPress and Squarespace, Wiremo boosts engagement by asking for reviews, auto-replying and starting support conversations with users in over 15 languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8befd693-75a6-4ba2-867c-eaccf9a771bb.png","url":"https://www.capterra.co.za/software/162824/wiremo","@type":"ListItem"},{"name":"Loox","position":13,"description":"Loox is a fully-featured product review app that enables brands of all sizes to automatically collect customer reviews with photos & videos and beautifully display happy customer content.\n\nOver 100,000 Shopify & Shopify Plus merchants use Loox to boost trust, drive word of mouth and referrals, and increase customer retention and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/616269f9-b91c-405c-a22b-249134eac6cf.png","url":"https://www.capterra.co.za/software/200494/loox","@type":"ListItem"},{"name":"Reputation","position":14,"description":"Nivula Reputation is a comprehensive solution for managing a hotel's online reputation by organizing and analyzing online reviews. 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RevenueJump is an all-in-one tool for businesses aiming to outperform rivals and achieve market dominance with referrals and reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ae5d8ef-b61a-4225-a854-e6e7dee21073.png","url":"https://www.capterra.co.za/software/182903/revenuejump","@type":"ListItem"},{"name":"Webbosaurus Review Monitoring","position":19,"description":"Review Monitoring & Management von 10.000+ Online-Shops und Portalen:  Neben den großen Plattformen wie Google, Amazon, Trustpilot oder Trustedshops bindet Webbosaurus auch viele Spezial Online-Shops und Bewertungsplattformen ein.\n\nBeobachtung und Alerting für alle Bewertungen: Antworten Sie auf die neuesten Bewertungen und Fragen in nur einem einzelnen Interface. Erhalten Sie tiefgründige Insights zu kundenspezifischen Themen und optimieren Sie ihre Produkte und Beschreibungen.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb5f2927-505a-4e32-95f2-e19697ff19d0.png","url":"https://www.capterra.co.za/software/202097/webbosaurus","@type":"ListItem"},{"name":"AppFollow","position":20,"description":"Receive user reviews and reply to them from Slack, Zendesk, Helpshift, Discord, and 30 more other services. Analyze user issues, assign them to the right teams, and increase user satisfaction and app rating. \n\nAppFollow is a must for teams working and improving the apps (including the desktop ones) and support agents who are constantly in contact with the users. Loyal users use apps more often and stay on longer, keeping up the retention and high positions in search results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85fdf4e5-d7e3-415f-8c46-90ebcfc060c2.png","url":"https://www.capterra.co.za/software/181039/appfollow","@type":"ListItem"},{"name":"Oracle Service","position":21,"description":"Customer service management solution that helps businesses assist customers to solve queries on the various platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f482e72-5e4c-48a4-ad9b-0fd87758c7b8.png","url":"https://www.capterra.co.za/software/213720/oracle-service","@type":"ListItem"},{"name":"MarketSurge","position":22,"description":"MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/245a9602-914c-458c-adf9-5d65beb59b75.png","url":"https://www.capterra.co.za/software/1021748/marketsurge","@type":"ListItem"},{"name":"FeedbackFive","position":23,"description":"Automate Amazon review requests and get seller feedback with FeedbackFive by eComEngine. Get alerts for new feedback and review ratings. Monitor ASINs and identify trends with in-depth review analytics.\n\nGrow and protect your Amazon business using the software trusted by tens of thousands of sellers in over 100 countries and across 17 Amazon marketplaces including Australia, Brazil, Canada, France, Germany, India, Italy, Mexico, Netherlands, Poland, Singapore, Spain, Sweden, Turkey, UAE, UK, and the US.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b391d5-0982-4420-adac-9b7db4dd5e4d.webp","url":"https://www.capterra.co.za/software/127529/feedbackfive","@type":"ListItem"},{"name":"Lumoa","position":24,"description":"Lumoa is the first CX platform to offer GPT.\n\nIn the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources.\n\nNow, every employee can ask questions and receive real-time answers based on the voice of the customer.\n\nLumoa helps make timely decisions to increase KPIs up to three times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.capterra.co.za/software/160860/lumoa","@type":"ListItem"},{"name":"re:spondelligent","position":25,"description":"re:spondelligent is the #1 AI-powered review management platform built for multi-location restaurants and hotels. Manage your online reputation across 100+ platforms in 135+ languages from one centralized dashboard.\n\nHOSPITALITY-SPECIFIC AI\n\nCustom-trained on your menu, services, and brand voice—generating authentic responses automatically in any language with consistency across locations.\n\nACTIONABLE INTELLIGENCE\n\nSentiment analysis across 40+ hospitality categories (food quality, service speed, etc.). re:Advisor identifies operational issues and revenue opportunities from review patterns. re:Score benchmarks locations against your portfolio and competitors.\n\nCOMPLETE ECOSYSTEM\n\nIWantTo.Review: Automated review collection (integrates with reservations, social media, loyalty programs). Real-time alerts for new reviews. Deep integrations: POS, delivery platforms, booking engines, BI tools. Multi-location management with custom permissions and performance comparisons.\n\nFree Trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2fc68e4-ff70-4351-8eaf-83170e5a4871.png","url":"https://www.capterra.co.za/software/166037/re-spondelligent","@type":"ListItem"}],"numberOfItems":25}
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