---
description: Page 2 - See the list of the best Feedback and Reviews Management Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 2 - Feedback and Reviews Management Software - Prices & Reviews - Capterra South Africa 2026
---

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# Feedback and Reviews Management Software

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> Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

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## Products

1. [CallSource](https://www.capterra.co.za/software/181835/calltrack) — 4.4/5 (195 reviews) — CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources.
2. [Reputation](https://www.capterra.co.za/software/167624/reputation-com) — 4.4/5 (184 reviews) — Reputration management tool that helps teams convert customer feedback \& comments into actionable feedback to manage brand reputation.
3. [rater8](https://www.capterra.co.za/software/177794/rater8) — 5.0/5 (181 reviews) — Effortlessly build 5-star patient reviews with rater8, healthcare's top-rated reputation management solution.
4. [ReviewTrackers](https://www.capterra.co.za/software/140801/reviewtrackers) — 4.7/5 (172 reviews) — Understand the customer experience through the power of online reviews.
5. [Vendasta](https://www.capterra.co.za/software/168614/vendasta-platform) — 4.4/5 (163 reviews) — The end-to-end ecommerce platform for companies who sell digital solutions to local businesses.
6. [PromoRepublic](https://www.capterra.co.za/software/150513/promorepublic) — 4.6/5 (152 reviews) — One AI-powered marketing platformfor multi-location and franchise brands that orchestrates and measures local marketing at scale.
7. [TrueReview](https://www.capterra.co.za/software/210085/truereview) — 5.0/5 (150 reviews) — TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.
8. [GetMoreReviews](https://www.capterra.co.za/software/168691/getmorereviews) — 4.7/5 (148 reviews) — Reputation tool to optimize review management process with rating system, auto social posting \& negative feedback blocking capability.
9. [Emitrr](https://www.capterra.co.za/software/215815/emitrr) — 4.8/5 (146 reviews) — Automated texting for complete customer engagement and interaction.
10. [Shopper Approved](https://www.capterra.co.za/software/179680/shopper-approved) — 4.9/5 (131 reviews) — Shopper Approved makes it simple to collect up to 10x more reviews from verified customers and manage your website's reputation.
11. [ClientCircle](https://www.capterra.co.za/software/141002/rocket-referrals) — 4.9/5 (121 reviews) — With ClientCircle, you'll have happier clients and more sales. Made for insurance.
12. [Yext](https://www.capterra.co.za/software/140176/yext) — 4.2/5 (114 reviews) — Yext delivers unmatched visibility into your brand’s presence across AI and traditional search with hyper-local benchmarks.
13. [Survicate](https://www.capterra.co.za/software/132914/survicate) — 4.6/5 (99 reviews) — Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more.
14. [Kenect](https://www.capterra.co.za/software/212906/kenect) — 4.6/5 (93 reviews) — Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.
15. [HappyFox Help Desk](https://www.capterra.co.za/software/83211/happyfox) — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
16. [GiveMe5.ai](https://www.capterra.co.za/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) — AI agents manage your reviews, Google Business Profiles, and local rankings 24/7. Built for agencies and multi-location brands.
17. [Chekkit](https://www.capterra.co.za/software/173154/chekkit-reputation) — 4.8/5 (82 reviews) — Chekkit is a customer interaction platform that helps local businesses get found online, be the obvious choice, and win more business.
18. [Score My Reviews](https://www.capterra.co.za/software/183655/score-my-reviews) — 4.9/5 (80 reviews) — Review and reputation management software for businesses (SMBs) that helps automate online review monitoring and generation processes.
19. [TargetBay](https://www.capterra.co.za/software/159841/targetbay) — 4.9/5 (77 reviews) — eCommerce personalization tool that performs customer behavioral analysis and targets them with intelligent tools.
20. [AiTrillion](https://www.capterra.co.za/software/187243/aitrilion) — 4.9/5 (77 reviews) — World's leading All-in-One eCommerce Sales \& Marketing Automation Platform for Businesses @ Every Stage.Join w Luxe,FIT Mexico, GiaRose
21. [Hibu](https://www.capterra.co.za/software/207701/hibu) — 4.1/5 (77 reviews) — Review management software that helps local businesses generate, monitor, and respond to customer reviews with ease.
22. [Canny](https://www.capterra.co.za/software/161103/canny) — 4.6/5 (76 reviews) — Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle.
23. [Revi](https://www.capterra.co.za/software/1026626/revi) — 4.8/5 (76 reviews) — Revi is a review management platform for on-line and physical stores that build online reputation. Has integration with the main CMS.
24. [Chatmeter](https://www.capterra.co.za/software/168699/chatmeter) — 4.5/5 (74 reviews) — Chatmeter helps multi-location brands monitor their online reviews and social media, optimize online listings, and local SEO.
25. [SoTellUs](https://www.capterra.co.za/software/177681/sotellus) — 4.7/5 (73 reviews) — Our revolutionary patent pending review system allows you to get powerful video, audio, and written reviews\* instantly and in seconds.

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## Related Categories

- [Brand Management Software](https://www.capterra.co.za/directory/30531/brand-management/software)
- [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software)
- [Survey Software](https://www.capterra.co.za/directory/30092/survey/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Links

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-----

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Integrates with QuickBooks, Jobber, Zapier, and more. Includes a white-label option for agencies, a built-in AI business assistant, sentiment analysis, and performance dashboards by location.\n\nFree plan available. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ea51062-d4b9-4f16-bfd8-d4aa76dbeea1.jpeg","url":"https://www.capterra.co.za/software/207396/GiveMe5-ai","@type":"ListItem"},{"name":"Chekkit","position":17,"description":"Chekkit is an all-in-one customer experience software. 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The drag and drop email builder helps them design intuitive mailers tuned for improved open and click through rate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1dc4825-a6c2-4872-85f5-737a090da9a1.png","url":"https://www.capterra.co.za/software/159841/targetbay","@type":"ListItem"},{"name":"AiTrillion","position":20,"description":"Save 96% w/ AiTrillion, the only All-in-One ecommerce marketing automation platform on Shopify&Magento. 11+ AI-enabled marketing features. 200K+ installations. 175 countries. \nEmail, loyalty rewards, web push, product reviews, pop ups, announcement bar, affiliates, membership, form builder, deep segmentation, predictive analytics, reporting, personalization etc.\nRated 5 stars on G2, Capterra, Shopify. \nFocused on maximizing customer acquisition, engagement, experience, boost sales & stop churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5187be14-67fd-49da-9f43-08f391f1d8be.png","url":"https://www.capterra.co.za/software/187243/aitrilion","@type":"ListItem"},{"name":"Hibu","position":21,"description":"Hibu’s review management solution helps small and local businesses generate more customer reviews and manage them efficiently across leading review sites. 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As part of Hibu’s broader digital marketing approach, review management helps businesses improve trust, support local SEO, and convert more prospects by showcasing positive customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80d1082a-41f6-4c95-821b-b7a205a5fdcc.png","url":"https://www.capterra.co.za/software/207701/hibu","@type":"ListItem"},{"name":"Canny","position":22,"description":"Capture, organize, and analyze user feedback in one place to inform your product decisions. \n\nPrioritize feedback, build a roadmap, and close the communication loop with a built-in changelog.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27e17e60-2465-4fb1-a234-b9149d8127d4.png","url":"https://www.capterra.co.za/software/161103/canny","@type":"ListItem"},{"name":"Revi","position":23,"description":"Revi is a review management platform for on-line shops and physical stores. Users are able to leave a verified product and/or customer service experience review after a purchase. Reviews build customer trust and online reputation. \n\nWe better your Google Rank thanks to the user generated content (UGC) such as: Reviews, Social Marketing, Questions & Answers, User pictures, and much more!\n\nWe are the only company of its kind based in Spain, and bilingüal with english.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05eb4a85-72cc-45e3-abe8-0398f8a76d2b.png","url":"https://www.capterra.co.za/software/1026626/revi","@type":"ListItem"},{"name":"Chatmeter","position":24,"description":"Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenges of multi-location, and omnichannel reputation management, and has created a scaled platform that enables end-to-end visibility for everyone, from local owners to executive leadership. With a 93% cus","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a947c032-f188-4ebc-8d64-86dc3ee13eb0.jpeg","url":"https://www.capterra.co.za/software/168699/chatmeter","@type":"ListItem"},{"name":"SoTellUs","position":25,"description":"Not only will SoTellUs easily get you reviews on 100's of sites like Google, Facebook, and Yelp but we are the only video review system on the planet. Your customers can give you powerful video reviews in just seconds that are then automatically marketed to the word with our patent pending technology! Using our proprietary app you can collect Video, Audio, or Written reviews from your customers in seconds when they are the happiest with your service. Our customers love how easy and quick it is.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07b28071-9dd8-49c4-9887-0d15b74d4fe4.png","url":"https://www.capterra.co.za/software/177681/sotellus","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/31024/review-management/software?page=2#itemlist","numberOfItems":25}
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