17 years helping South African businesses
choose better software

Feedback and Reviews Management Software

Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.

Review & testimonial software for SaaS companies. Get more reviews, track, search, export, and showcase reviews & testimonials Learn more about ReviewFlowz
Reviewflowz is a review & testimonial app for SaaS companies Build best in class review generation campaigns that fit your business objectives Track new reviews on any platform, and identify reviewers to feed your customer database Search, tag, access, and export all your reviews and testimonials Showcase your best reviews & testimonials using dynamic and flexible widgets. Filter by keyword, context, reviewer info, and more. Learn more about ReviewFlowz

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Businesses and agencies use LocalClarity to manage customer reviews, improve reputation scores, and increase local search traffic. Learn more about LocalClarity
Providing more functionality for the cost than any other platform, LocalClarity helps multi-location businesses and agencies build relationships through direct reviews responses, gain insights into customer feedback trends, and drive additional local web traffic. Manage reviews from dozens of sources in a single ReviewsInbox. Programs available for businesses from 10 to 10,000 locations and agencies of all sizes. Learn more about LocalClarity

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
The best way for brands to collect reviews and build trust with customers is on Trustpilot, the world's most powerful review platform.
Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers & businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan & New York. Trustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars & more, to help stand out where it matters most - in search. Learn more about Trustpilot

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Text Request is a business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you. Learn more about Text Request

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Jobber Reviews automatically request reviews from your preferred customers, so you can win more jobs from work you’ve already done.
When reputation is everything, Jobber Reviews have your back. Once a customer pays their invoice, Jobber will automatically request a review so you can boost your rating on Google without lifting a finger. Track everything from your latest review to your average rating in one dashboard, and manage negative reviews from the same place you manage your entire business. Learn more about Jobber

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Birdeye Reviews is the leading platform to generate and manage online reviews on Google, Facebook, and other leading sites.
Improve your online reputation, rank higher on Google, and win more customers with Birdeye’s AI-powered review generation, management, and reporting platform. Generate reviews, automatically - Pair Birdeye with your CRM to trigger review requests at the perfect time. Monitor reviews on 200+ sites - Keep tabs on hundreds of leading review sites from a single dashboard and maintain a spotless reputation wherever customers search. Reply with AI - Personalize your review replies at scale with help from AI and generate tailored, error-free responses with a single click. Amplify positive reviews - Automatically showcase glowing reviews on your website and social channels. Boost Google ad performance with reviews -Add your Google star rating to your search ads to increase trust, improve click through rates, and reduce your PPC budget. Get actionable insights - Track, optimize, and report the performance of your reputation management. Use AI to summarize review feedback in sections Learn more about Birdeye

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses
Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. Learn more about Weave

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads. Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, respond to every review with AI-drafted review replies, and keep a record of the review together with all of your other customer communication. Learn more about Podium

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Thryv is an all-in-one small business management software that helps you stay organised and get more out of your business.
Thryv is an all-in-one small business management software that helps you streamline your business so you can get back to the things you love. Small business owners communicate better, solve more business challenges and get more organised with Thryv. Learn more about Thryv

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Yotpo's eCommerce Retention Marketing Platform helps brands win customers for life with reviews, SMS, email, loyalty, and subscriptions
With Yotpo, you own and control all your content. Moderate yourself or automate with AI. Display customer content at key conversion points across your site using customizable widget options. Yotpo offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets with UGC. Learn more about Yotpo

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Swell automatically sends review requests to your patients so you can create an online reputation that fuels growth.
Swell boosts your practice visibility online by sending customized review invitation texts to your patients to earn reviews on platforms like Google, Healthgrades, Facebook, and more. You can manage and respond to reviews directly from your dashboard, monitor performance, see trends, and gather actionable insights from patient feedback. Ultimately Swell helps you rank higher in search results so prospective patients can find and connect with you through a suite of seamless communication tools. Learn more about Swell

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Collect and manage reviews and build a strong online reputation that helps you stand out in your area - all from one easy to use app.
Collect and manage reviews and build a strong online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with automated web chat, streamlined text and email communication, templated messages, flexible mobile payment options & more. Broadly makes it easy for customers to find you, work with you, and rave about you. Learn more about Broadly

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Your online reputation helps drive business. SpotOn’s Review Management tool makes it easy to manage your online reputation.
SportOn Review Management can help you build your reputation, create better relationships, and get valuable feedback on your customer service. With our integrated software, you’ll receive alerts whenever new reviews are posted so you can respond to customers quickly. And through our Dashbaord, you can monitor reviews from multiple platforms so you'll be able to learn from negative feedback, repair relationships, and regain customer trust all in one place. Learn more about SpotOn

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive
Nicereply CX = The effortless way to champion customer experience Teams at companies like Microsoft, Lenovo, and Hubspot use Nicereply to: - collect immediate feedback - use one-click CSAT, CES & NPS surveys - measure feedback per agent, team, country, or the entire company - customize surveys in terms of branding, questions, and scales - increase survey response rates by 200% - benefit from multiple survey distribution channels - choose from a variety of integrations & more Learn more about Nicereply

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Superchat helps businesses get more positive reviews from happy customers. With simple processes, you generate and manage new reviews.
Superchat helps your business get more positive reviews from your happy customers. Send review invitations with a Google link via your customers' favorite channels. You will be notified about new reviews and can respond accordingly. In the overview you will find all reviews and the statistics will give you information about your progress. Learn more about Superchat

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the market-leading advocacy, community, and engagement platform of choice for the world’s most customer-obsessed brands. Leverage the advanced segmentation and gamification engine to drive continuous engagement and guide customer journeys. Learn more about Influitive

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Qualtrics XM for Customer Experience gives every employee the tools they need to improve every key moment along the customer journey. Empower your organization with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more. Learn more about XM for Customer Experience

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Easily generate, monitor and market online reviews on the sites important to your business. Make reviews work for you.
The #1 white-label review management and marketing platform for marketers, agencies and SEOs. Grade.us lets you: 1) automate getting more and better reviews on sites like Google, Facebook and industry-specific review sites; 2) recover unhappy customers before they write bad reviews; 3) monitor reviews across the Web so you always know what's being said about your brand; 4) automatically turn your best reviews into SEO-friendly Web and social media content to amplify your positive reputation. Learn more about Grade.us

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages.
SOCi is an award-winning localized marketing platform built specifically for multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. As central command for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence. Learn more about SOCi

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
We help practices save time, grow revenue, and run smoothly.
For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online payments, and more, SR provides an all-in-one solution to connect with patients through customizable, personalized touchpoints. Learn more about Solutionreach

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
The customer marketing platform that builds connections between consumers and the brands they love.
Turn customers into Superfans with Okendo. Our unified platform for reviews, referrals, loyalty, quizzes and surveys, makes it easy to cultivate advocacy, scale word-of-mouth and maximize lifetime value. 11,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Soylent and Oh Polly. Learn more about Okendo

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
CallSource offers business leaders the ability to manage and respond to reviews automatically saving valuable resources.
How much does a review impact your business every day? If you aren't sure but consider reviews to be a powerful driver of business then reputation management might be just what you need. Whether you have one review or thousands across dozens of review websites you need a way to manage your reputation. Your business can thrive with CallSource's review management solutions so you can get back to doing what you do best. Learn more about CallSource

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
NiceJob is the easiest way to get more reviews and manage them all from one platform.
NiceJob is the easiest way to get more reviews and manage them all from one platform. Our software allows you to collect reviews from your customers through automated campaigns easily. You can manage all your reviews from all your different channels on our easy-to-use platform. Take it one step further by turning your 5-star reviews into customer stories that you can share on your website and your social media. Learn more about NiceJob

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
Gather every public mention of your brand in one place with our online review management tool.
Brand24 is a review management tool that allows you to analyze the hype around your brand by displaying various statistics about it, such as estimated social media reach, number of shares, comments, and likes, or the sentiment of mentions. With Brand24, you can quickly set up and customize e-mail and Storm notifications for your project, and identify recent changes in your volume of mentions or estimated social media reach. Learn more about Brand24

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management
The All-in-One Software for Short-Term & Vacation Rentals. One subscription, all tools. 14-day free trial. No credit card required.
Smoobu is the All-in-One Software for Short-Term & Vacation Rentals. Smoobu syncs all your booking portals, such as Airbnb, Booking.com, VRBO, Trip.com, Agoda etc, automatically, so you no longer need to worry about double bookings and manual prices. One subscription, all tools. Channel Manager, PMS, Website Builder, Booking Engine, Unified Inbox, Online Check-In, as well as a Dedicated Guest Guide that will make your reviews go up. Try Smoobu Pro for 14 days. No credit card required. Learn more about Smoobu

Features

  • Review Notification
  • Response Management
  • Social Sharing
  • Campaign Management