---
description: Page 8 - See the list of the best Customer Communications Management Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 8 - Customer Communications Management Software - Prices & Reviews - Capterra South Africa 2026
---

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# Customer Communications Management Software

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> Customer Communication Management software streamlines, automates, and tracks customer outreach efforts of an organization.

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## Products

1. [WorkHub Tasks](https://www.capterra.co.za/software/1018919/workhub-assist) — 5.0/5 (8 reviews) — WorkHub Tasks is an AI-driven task management solution for your entire organization.
2. [Verint Messaging](https://www.capterra.co.za/software/1032791/verint-messaging) — 4.4/5 (8 reviews) — Cloud-based platform that enables businesses to improve personalized communication with customers through instant messaging.
3. [Vozy](https://www.capterra.co.za/software/170736/vozy) — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
4. [CM.com Communications Platform](https://www.capterra.co.za/software/196877/cm-com) — 4.9/5 (7 reviews) — Mobile Messaging and Voice for Business Communication
5. [Qiscus](https://www.capterra.co.za/software/1026338/qiscus) — 4.4/5 (7 reviews) — It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc.
6. [Broadcaster Mobile](https://www.capterra.co.za/software/1038102/broadcaster-mobile) — 5.0/5 (7 reviews) — Massive Messaging Platform Use communication channels such as (SMS, RCS eMail and Voice) to notify and interact with your customers.
7. [Howazit](https://www.capterra.co.za/software/153612/howazit) — 4.5/5 (6 reviews) — Collect customer feedback at relevant touchpoints, measure customer experience, and then take smart actions based on collected feedback
8. [KSL Suite](https://www.capterra.co.za/software/182016/ksl-suite) — 4.2/5 (6 reviews) — Product that generate, personalize and deliver B2C customer communication.
9. [Octadesk](https://www.capterra.co.za/software/192993/octadesk) — 4.0/5 (6 reviews) — Octadesk is a customer service software that centralizes requests and conversations across sales, presales, and support teams.
10. [Fuzey](https://www.capterra.co.za/software/1023444/fuzey) — 5.0/5 (6 reviews) — Fuzey offers an all-in-one inbox through which SMEs can respond to leads, manage their bookings, send invoices, and boost their reviews
11. [Textr Team](https://www.capterra.co.za/software/1029400/textrteam) — 4.3/5 (6 reviews) — Textr Team is a business texting and calling VoIP app for individuals and small businesses with affordable pricing plans.
12. [Twilio Flex](https://www.capterra.co.za/software/1004976/twilio-flex) — 5.0/5 (6 reviews) — Twilio Flex is cloud contact center software that enables customer service and sales teams through a digital engagement center.
13. [Umnico](https://www.capterra.co.za/software/1039820/umnico) — 4.7/5 (6 reviews) — Omnichannel communication platform and all-in-one messaging software to raise sales \&amp; boost customer support effectivity.
14. [Yonder](https://www.capterra.co.za/software/1053441/yonder) — 4.8/5 (6 reviews) — Tourism software that measurably drives ROI using an AI Chatbot, AI Phone Agent, review automations, and industry-wide integrations.
15. [Recur](https://www.capterra.co.za/software/1062060/recur) — 5.0/5 (6 reviews) — Recur simplifies association management with automation, insights, and tools to engage, retain, and grow your members
16. [DANAConnect](https://www.capterra.co.za/software/166738/danaconnect) — 4.2/5 (5 reviews) — DANAconnect is the ideal customer experience automation platform for the financial ecosystem.
17. [Akia](https://www.capterra.co.za/software/188980/akia) — 4.2/5 (5 reviews) — The premier text-messaging toolkit for hotels.
18. [Stames](https://www.capterra.co.za/software/211503/stames) — 4.8/5 (5 reviews) — Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels \&amp; apps.
19. [20 Bananas](https://www.capterra.co.za/software/1016003/20-bananas) — 4.6/5 (5 reviews) — Fastest app for sales reps. 2 minutes learning curve. Mobile-based application that helps sellers process payments and orders.
20. [Thrio](https://www.capterra.co.za/software/1022135/thrio) — 5.0/5 (5 reviews) — Thrio's hybrid CCaaS/CPaaS platform features process automation, inbound/outbound voice, full omnichannel, and built-in AI tools.
21. [Knowlarity](https://www.capterra.co.za/software/1022946/knowlarity) — 4.0/5 (5 reviews) — Meet all business communication needs with Knowlarity’s all-in-one Cloud Communication Platform for better CX, ROI \&amp; revenue.
22. [Let's Connect](https://www.capterra.co.za/software/1026543/contactnow) — 4.8/5 (5 reviews) — Customer communications management solution that helps businesses connect with clients via chat, phone, video calls, and more.
23. [NinjaChat](https://www.capterra.co.za/software/1026964/ninjachat) — 4.6/5 (5 reviews) — NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication
24. [Mosaicx](https://www.capterra.co.za/software/1034134/mosaicx) — 3.8/5 (5 reviews) — Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees.
25. [Broadcaster BOT](https://www.capterra.co.za/software/1037986/broadcaster-bot) — 4.4/5 (5 reviews) — Integrate multi-agents and chatbots to streamline communication with your customers across different channels on a single platform

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## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [SMS Marketing Software](https://www.capterra.co.za/directory/30842/sms-marketing/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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