---
description: Page 7 - See the list of the best Customer Communications Management Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 7 - Customer Communications Management Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software) > [Page 7](https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7)

# Customer Communications Management Software

Canonical: https://www.capterra.co.za/directory/31002/customer-communications-management/software

Page: 7 / 16\
Prev: [Previous page](https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=6)\
Next: [Next page](https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=8)

> Customer Communication Management software streamlines, automates, and tracks customer outreach efforts of an organization.

-----

## Products

1. [Rooftop](https://www.capterra.co.za/software/220233/rooftop) — 4.4/5 (11 reviews) — Collaboration platform built for email management, customer support, and task management.
2. [Cisco Finesse](https://www.capterra.co.za/software/1029520/cisco-finesse) — 4.9/5 (11 reviews) — Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards.
3. [SmartIQ](https://www.capterra.co.za/software/124729/intelledox) — 4.7/5 (10 reviews) — SmartIQ is the leading forms transformation solution for enterprise customer communications
4. [Richpanel](https://www.capterra.co.za/software/164751/ecommerce-crm) — 4.9/5 (10 reviews) — Richpanel is a customer support platform specially designed for Shopify Plus, Shopify, Woocommerce, Magento \& other Ecommerce stores.
5. [Verloop](https://www.capterra.co.za/software/172660/verloop) — 4.7/5 (10 reviews) — Verloop.io automates customer support effortlessly, enabling brands to deliver delightful CX with advanced conversational AI
6. [Confides](https://www.capterra.co.za/software/183052/incognitodesk) — 4.7/5 (10 reviews) — An online application that allows servicing tight communities while preserving the anonymity of the users of those communities
7. [Qwil Messenger](https://www.capterra.co.za/software/188460/qwil-messenger) — 4.7/5 (10 reviews) — All-in one professional platform for both staff and clients to securely chat, share files and start video calls
8. [INO CX](https://www.capterra.co.za/software/194303/ino-cx) — 4.5/5 (10 reviews) — All-in-One Business Communication Solution featuring omnichannel contact center, collaboration tools, and business phone solution.
9. [LiveCaller](https://www.capterra.co.za/software/209451/livecaller) — 4.8/5 (10 reviews) — LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform.
10. [Digital Air Strike](https://www.capterra.co.za/software/215412/social-logix) — 4.5/5 (10 reviews) — Digital Air Strike, the leader in consumer engagement \& digital retailing helping 7,000+ businesses attract, engage \& retain customers.
11. [Potion](https://www.capterra.co.za/software/1015036/potion) — 4.9/5 (10 reviews) — Custom Video at Scale. Enabling Outbound Teams' Mass Emailing/LinkedIn Messaging. Personalised per Prospect using automation and AI.
12. [Inxide](https://www.capterra.co.za/software/1019488/inx-app) — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
13. [Flinkit](https://www.capterra.co.za/software/1022355/flinkit) — 4.8/5 (10 reviews) — Conversational commerce suite that helps sales teams unlock messengers as the strongest sales channel.
14. [Base](https://www.capterra.co.za/software/1024768/baselinker) — 4.3/5 (10 reviews) — Base is an All-In-One Multi Channel eCommerce Management System trusted by over 30k sellers worldwide to optimize their online business
15. [Apteco FastStats](https://www.capterra.co.za/software/101009/faststats) — 4.8/5 (9 reviews) — INSIGHT INTO ACTION Apteco FastStats® is the first part of your journey to a true understanding of your customers and prospects.
16. [Velaro](https://www.capterra.co.za/software/116972/velaro) — 3.9/5 (9 reviews) — Centralize every conversation across channels with AI, automations, and integrations that keep communication clear and connected.
17. [Clarity Connect](https://www.capterra.co.za/software/149136/clarity-connect) — 3.7/5 (9 reviews) — Cloud-based call center solution that helps businesses to manage call flow, record call, identify callers and survey customers.
18. [BrandBastion](https://www.capterra.co.za/software/173375/brand-bastion) — 4.4/5 (9 reviews) — BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.
19. [Soprano](https://www.capterra.co.za/software/207036/soprano) — 4.8/5 (9 reviews) — Soprano Connect is an omnichannel communication platform that enables enterprises to automate customer interactions at scale.
20. [AIO](https://www.capterra.co.za/software/1033128/aio) — 4.9/5 (9 reviews) — Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more.
21. [Ticker](https://www.capterra.co.za/software/1033447/ticker) — 4.7/5 (9 reviews) — Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more.
22. [Moveo.AI](https://www.capterra.co.za/software/1035057/mveoai) — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
23. [Coax](https://www.capterra.co.za/software/1052062/coax) — 5.0/5 (9 reviews) — Coax Conversational AI, Comment DM sms through to sale without lifting a finger\! OR you reply manually, you're in full control
24. [Hona](https://www.capterra.co.za/software/1060976/hona) — 4.1/5 (9 reviews) — Hona is a legal client communication and case management solution that helps users keep clients informed and engaged about legal cases.
25. [Leadsales CRM](https://www.capterra.co.za/software/215729/leadsales-crm) — 3.9/5 (8 reviews) — Leadsales is a CRM software for managing social media messaging and sales funnels.

-----

Page: 7 / 16\
Prev: [Previous page](https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=6)\
Next: [Next page](https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=8)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [SMS Marketing Software](https://www.capterra.co.za/directory/30842/sms-marketing/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.za/","@type":"WebSite","@id":"https://www.capterra.co.za/#website","publisher":{"@id":"https://www.capterra.co.za/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.za/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Communications Management Software","description":"Page 7 - See the list of the best Customer Communications Management Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.","url":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7","about":{"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#webpage","mainEntity":{"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"https://www.capterra.co.za/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Page 7","position":3,"item":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 7 - Customer Communications Management Software - Prices &amp; Reviews - Capterra South Africa 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Rooftop","position":1,"description":"Rooftop is a collaboration platform built for email management, customer support, and task/project management. It was built around 3 pillars:\n\n-Inbox management:\nManaging emails can be a tedious task. Rooftop helps you classify, process, and retrieve emails easily.\n\n- Collaboration: \nRooftop was built to make it possible for teams to collaborate on emails and tasks.\n\n- Task management:\nManage all your tasks and projects in Rooftop. You can build all kinds of workflows and sales pipelines.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b9d596-4197-42e4-8a88-6cfc0b2e61a0.png","url":"https://www.capterra.co.za/software/220233/rooftop","@type":"ListItem"},{"name":"Cisco Finesse","position":2,"description":"Contact Center solution that provides quality assurance checks, team communication, call routing, and team performance dashboards. Cisco Finesse allows agents and managers to use single sign on (SSO) methods to keep call, agent, and customer data secure in addition to safety recording functionality. The system also provides in session coaching, which allows managers to train customer support agents in real time to enhance the customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e40de8af-aacd-4954-b7b8-21cd807cecbd.png","url":"https://www.capterra.co.za/software/1029520/cisco-finesse","@type":"ListItem"},{"name":"SmartIQ","position":3,"description":"With SmartIQ you can digitally transform paper and PDF forms and manual business processes to enhance and simplify your customer experience. By offering intelligent, conversational user experiences, you increase customer engagement while streamlining internal processes, managing risk and reducing demand for support services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c27b984-86b3-4f20-8dc5-6bf672ac784b.jpeg","url":"https://www.capterra.co.za/software/124729/intelledox","@type":"ListItem"},{"name":"Richpanel","position":4,"description":"Deliver exceptional omnichannel customer support and lead with your customer experience. Richpanel’s live chat and customer service helpdesk makes caring for your customers easy – and profitable.\nService matters more every day. Brands with superior customer experience bring in 5.7 times more revenue than competitors. Richpanel’s advanced helpdesk delivers seamless, personalized performance, helping your customers find their answers quickly with self service and helping your support agents work e","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f415f59b-60bb-4d31-99b2-d6a015c5e610.png","url":"https://www.capterra.co.za/software/164751/ecommerce-crm","@type":"ListItem"},{"name":"Verloop","position":5,"description":"Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art AI securely scales support, reduces costs, and provides full visibility into interactions. Using machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and quality assurance insights.\n\nAvailable 24x7 across Web, App, Messenger, Instagram, and WhatsApp, Verloop.io provides seamless, omnichannel support in 80+ languages. Over 5,000 businesses trust Verloop.io’s multilingual Voice and Chat AI to serve 100 million users and achieve 90%+ query deflection.\n\nBuilt for industries worldwide, Verloop.io fosters strong customer relationships with contextual, personalised conversations, enhancing engagement and satisfaction at every touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.capterra.co.za/software/172660/verloop","@type":"ListItem"},{"name":"Confides","position":6,"description":"IncognitoDesk is a Help Desk and Customer Service platform created to connect you with your community. Your community can be made up of users, customers, employees, neighbours, etc. IncognitoDesk allows its members to easily reach your organization and its services through SMS, Email, WhatsApp, Facebook Messenger, etc.\n\nWhat makes it perfect for you?\n\nOur platform has anonymity built-in (but optional), so you can keep your contacts’ identities confidential.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb78fef-d693-4f78-8954-ca418301d057.png","url":"https://www.capterra.co.za/software/183052/incognitodesk","@type":"ListItem"},{"name":"Qwil Messenger","position":7,"description":"One platform for everyone, staff and clients\n\nStaff can securely chat, share files and start video calls also externally with clients keeping a full audit trail. \n\n- Securely invite users in your branded space making sure everyone is verified\n- 2 user types - staff and clients with specific contact books\n- Chat, share files and video conference in full security and compliance\n- Bulk messaging\n- e-signature and file manager Q1 2023\n\nDeployed in minutes with open APIs and integrations in CRMs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d10ed4a-5a41-458e-86bb-edb4fcfac5b6.png","url":"https://www.capterra.co.za/software/188460/qwil-messenger","@type":"ListItem"},{"name":"INO CX","position":8,"description":"INO CX is an All-in-One Business Communication Solution. It includes:\n\nOmnichannel Contact Center: Engage customers through voice, email, chat, SMS, social media, and campaigns for a seamless experience.\n\nCollaboration Tools: Boost productivity and creativity with collaborative features.\n\nBusiness Phone: Ensure constant connectivity with feature-rich phones.\n\nINO CX is 100% cloud-based, open for API integration with your business solutions, and offers native Salesforce integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29ac42c8-4589-4430-831d-3b96bea78475.png","url":"https://www.capterra.co.za/software/194303/ino-cx","@type":"ListItem"},{"name":"LiveCaller","position":9,"description":"Chat - Customers can exchange messages, files, and rate customer service.\nWeb-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free.\nOmni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard.\nCallback - Simply enter your phone number and preferred call time, customer service will call you. \nCo-browse - Allows agents and customers to collaboratively 'browse' a website.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16977cd8-16a4-4c41-ad78-7f0c067d3e1f.png","url":"https://www.capterra.co.za/software/209451/livecaller","@type":"ListItem"},{"name":"Digital Air Strike","position":10,"description":"Digital Air Strike is the leading consumer engagement technology company helping 7,000+ businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for businesses in the U.S, Canada, and 33 additional countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7d33076e-ce82-49f4-9ef8-c722ed7de57e.png","url":"https://www.capterra.co.za/software/215412/social-logix","@type":"ListItem"},{"name":"Potion","position":11,"description":"Custom AI Video at Scale for B2B Sales\n\nHave your outbound team send thousands of personal videos out to prospects weekly using Potion for a 4x increase in engagement.\n\nUsers record one template video and Potion personalises the salutation and dynamic screen background for each and every prospect. \n\nPotion plugs in to work seamlessly with Outreach, Salesloft, Hubspot, Salesforce etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8560967d-97fa-4bdf-bdfe-369bd1dce15a.png","url":"https://www.capterra.co.za/software/1015036/potion","@type":"ListItem"},{"name":"Inxide","position":12,"description":"Inxide is the omnichannel conversational AI platform developed by Increso that integrates generative AI, omnichannel, workflow and automation technologies to deliver engaging, self-service interactions to customers, empower Customer Specialist operations and reduce related costs.\nThe platform is built on cloud technology with a PaaS microservice architecture. It is an ISO 27001-certified platform, based on AWS systems with the highest standards of security, reliability and scalability.\nInxide can track thousands of digital and human interactions every day, making them analyzable in real time through standard or easily configurable reports and KPIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fbee5d-a497-4735-9d97-71ab290a3acc.jpeg","url":"https://www.capterra.co.za/software/1019488/inx-app","@type":"ListItem"},{"name":"Flinkit","position":13,"description":"With the Flinkit software, we help sales teams to sell better through messengers.\n\nFlinkit features:\n- Collaborative messenger inbox for sales teams\n- Smart WhatsApp newsletter campaigns with 10x opening rates as compared to email\n- CRM integration with messenger for automatic Lead and Contact synchronization\n- 100% GDPR compliance\n- Website chat with custom widget\n- Reduces inbound phone calls for B2B sales by up to 50%","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72a755b1-5c81-40e5-80b3-f76663b80cd8.jpeg","url":"https://www.capterra.co.za/software/1022355/flinkit","@type":"ListItem"},{"name":"Base","position":14,"description":"Base.com is an all-in-one multi-channel eCommerce management system trusted by over 30,000 companies worldwide.\n\nManage multi-channel orders from one place—without logging into separate platforms—and use Base.com to issue invoices, print labels and send packages.\n\nBase.com includes best-in-class modules such as Order Manager, Product Manager (product database/warehouse), Marketplace Manager (bulk listing + stock/price sync), Shipping management, Workflow automation (automatic emails, shipments, labels, invoices and status changes), WMS, Price automation (repricing), Base Connect (B2B collaboration with customers/suppliers/wholesalers/fulfilment providers), plus AI for e-commerce and Base Analytics.\n\nChoose from 1,700+ integrations across marketplaces, online stores, carriers and accounting systems (e.g. Amazon, eBay, Etsy, Allegro, Shopify, WooCommerce, Magento/Adobe Commerce, OpenCart, Royal Mail, UPS, DHL, DPD).\n\nTest all integrations and functions free for 14 days — no credit card","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f97c0a18-643e-4cc2-aaba-ad517f4d8dcb.png","url":"https://www.capterra.co.za/software/1024768/baselinker","@type":"ListItem"},{"name":"Apteco FastStats","position":15,"description":"ANALYSE - \nApteco FastStats is the first part of your journey to a true understanding of your customers and prospects. Quickly mine your customer data and use analytics to fine-tune your segments.\n\nApteco`s mission is to help you quickly convert large volumes of transactional, multi-channel customer data into actionable insights. Our powerful algorithms empower you to deliver customer-centric, relevant and targeted marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c6a2032-59af-4f1d-ae90-de96144a008d.png","url":"https://www.capterra.co.za/software/101009/faststats","@type":"ListItem"},{"name":"Velaro","position":16,"description":"Manage every customer conversation in one place across live chat, SMS, WhatsApp, Messenger, email, and voice channels like IVR, click-to-call, and VoIP. \n\nFrom first message to resolution, your team works in a single workspace with the full conversation history and context at hand. AI and automations route inquiries to the right person, suggest replies, and keep cases moving without delays. \n\nBuilt-in integrations with CRMs and business systems keep records synchronized, so agents always see the latest customer details. Eliminate the need to switch between tools, reduce missed messages, and deliver consistent, timely responses that strengthen relationships and build trust.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.capterra.co.za/software/116972/velaro","@type":"ListItem"},{"name":"Clarity Connect","position":17,"description":"Clarity Connect is a full-featured contact center for Office 365 and native to Skype for Business (formerly Lync). Clarity Connect adds the required intelligence to conversations, regardless of modality, to deliver the best customer experience on the market, including intelligent IVR, skills-based routing, real-time metrics, and historical reports.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/902397e2-ae20-46b7-8981-687e482f7646.png","url":"https://www.capterra.co.za/software/149136/clarity-connect","@type":"ListItem"},{"name":"BrandBastion","position":18,"description":"BrandBastion helps fast-growing brands and enterprises manage and maximize their social media engagement. We provide advanced AI-powered solutions to protect your brand reputation, respond to your audience 24/7, and boost your social ROI. 💙\n\nOur platform supports Instagram, Facebook, TikTok, X, LinkedIn, YouTube, Trustpilot, Google Reviews, and more, covering both organic and paid content as well as earned mentions.\nWe offer unlimited users so you can get your whole team on the platform to start managing conversations faster and more efficiently.\n\nTrusted by 100+ DTC and leading brands like Uber, Calvin Klein, Sephora, and The North Face to manage their high-engagement social presence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8e57f0c-2853-4682-ad2d-ff8fab7970d7.jpeg","url":"https://www.capterra.co.za/software/173375/brand-bastion","@type":"ListItem"},{"name":"Soprano","position":19,"description":"Soprano Connect helps enterprise and government organisations deliver consistent, personalised customer communications across SMS, email, voice, RCS and chat. With built-in automation, real-time reporting and API integration capabilities, Soprano Connect streamlines service updates, reminders and two-way interactions — all from a single, secure platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25879c08-8194-4510-985b-11305c863ae2.png","url":"https://www.capterra.co.za/software/207036/soprano","@type":"ListItem"},{"name":"AIO","position":20,"description":"AIO is an omnichannel communication platform featured on this website that allows users to integrate their digital communication under one solution. The software offers various capabilities including email marketing, SMS marketing, call blasting, WhatsApp business API, surveys, and forms to help users reach their target audiences through personalized and automated campaigns across multiple channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a460c676-2744-4f4a-900d-46ce539a7bba.png","url":"https://www.capterra.co.za/software/1033128/aio","@type":"ListItem"},{"name":"Ticker","position":21,"description":"Communications Platform as a Service that integrates digital channels as WhatsApp, Messenger, Instagram and more. Companies can create chatbots in few minutes, send broadcast campaigns of marketing or sales, and manage and centralize its communications of many users under unique account.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de8f1cf5-499a-45aa-80c8-bb4fe832318e.jpeg","url":"https://www.capterra.co.za/software/1033447/ticker","@type":"ListItem"},{"name":"Moveo.AI","position":22,"description":"Moveo.AI is a Conversational AI platform that empowers enterprises to handle the toughest conversations with goal-oriented AI agents, enhancing efficiency, customer experience, and financial performance.\n\nTrusted by global brands across banking, financial services, insurance, debt collection, healthcare, and education, Moveo.AI operates internationally with teams in New York, Athens, and São Paulo. Whether it’s streamlining debt and billing collections, supporting and scaling customer service teams, or increasing product adoption at scale, Moveo.AI powers the toughest conversations driven by financial outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.capterra.co.za/software/1035057/mveoai","@type":"ListItem"},{"name":"Coax","position":23,"description":"Coax is Unified inbox, assisted by our conversation AI, unlike many other similar platforms which are inboxes inside an inbox, we bring your customer Journeys into one, regardless of the channels they choose to interact with you on!\n\nSMS, WhatsApp, Email, Chat widget, Contact Form, Facebook DM, Instagram DM, Social Comments, bring in all your profiles and ebay.\n\nOur Conversational AI is second to none, we've done the hard work for you, Link Tweak Go!\n\nIt's where businesses can go to bring all their communication under one roof. With one login, you can reply to customers in a single chat thread that tracks the conversation no matter where it started.  \n\nOver 1000 integrations, we have you well and truely covered!\n\nWe support you to enable conversations that simply lead to more revenue and improved efficiencies, scale without the headache!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5da7bb00-75a2-4b59-bd7c-1e6967472555.png","url":"https://www.capterra.co.za/software/1052062/coax","@type":"ListItem"},{"name":"Hona","position":24,"description":"Hona is a client communication portal for law firms that offers an automatic updating software that keeps clients informed, engaged, and educated about their cases, all with minimal effort on the part of the law firm. Additional features include automatically gathering legal client reviews and post them publicly, two-way messaging, and client forms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5498d5dc-f607-46ad-9f3a-c042c9a3123b.png","url":"https://www.capterra.co.za/software/1060976/hona","@type":"ListItem"},{"name":"Leadsales CRM","position":25,"description":"Leadsales is social media customer relationship management software. It centralizes WhatsApp, Facebook, and Instagram messages into one platform with multiple agents. Key features are unlimited messaging, custom sales funnels to organize chats, automated assignment to teams, and scheduled reminder messages for clients. The software integrates social channels to help businesses improve sales opportunities and customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae987eb3-4332-4e4e-b6a7-228fcf75332b.png","url":"https://www.capterra.co.za/software/215729/leadsales-crm","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/31002/customer-communications-management/software?page=7#itemlist","numberOfItems":25}
</script>