Cognigy is an enterprise software provider for Conversational AI automation. Our platform, Cognigy.AI, automates customer and employee communications. Available in on-premise and SaaS environments, Cognigy.AI enables enterprises to have natural language conversations with their users on any channel - webchat, SMS, voice and mobile apps - and in any language. Cognigy.AI powers intelligent voice and chatbots that communicate consistently and accurately, resulting in improved user experiences.

Customer service solution that helps your team capture new leads, engage more customers, and increase customer satisfaction.

Customer service solution that organizes customer interactions, controls and optimizes all communication channels.

Allows account executives to hold online meetings, review meeting analytics, make calls, and share documents without leaving their CRM.

Manage customer follow-ups through SMS, email and RVM, with caller tagging, message templates, and multiple campaign phone numbers. Text DEMO to 205-896-2210 to see what we can do for you!

ImportFeed is an automated document management platform for managing customer documents and communications, cutting down on email, and getting more done faster. ImportFeed saves you time on long email back-and-forths, endless status updates, and the hassle of document management. We make it easy for your clients to send their paperwork, have a clear picture of their sent files, check status, and access their files anytime.

Optify enables coaches and clients to facilitate collaboration in a structured and efficient manner. The program management process is streamlined and individual progress and survey results are provided in aggregate to program sponsors. Available in SOLO and TEAMS versions! Pricing varies

Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app).

SPLICE inspires better customer connections and helps you close the communications loop with customers. Our Data-Driven Dialogs enable you to send automated messages triggered from your core systems/CRM to customers via their channels of choice, including phone, SMS/MMS messaging, and email. Our Customer-Driven Dialogs enable you to respond to communications initiated by your customers in real-time, through text message, web chat, Facebook Messenger, WhatsApp, and home assistant devices.

Marketing solution that allows auto dealers to communicate with their customers using phone, email, direct mail, and social media.

Ecrion is a modular, highly scalable platform for Document Automation, Customer Communications, Customer Experience and Digital Experience. Available either on-premises or in the cloud, you deploy only the services you want. Developed from the ground-up as a single, integrated solution, and with packaged integrations to major CRM's, ERP's and Core Systems, Engage is quick and easy to implement.

Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels.

Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge.

SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve !

Engage your customers across multiple channels with personalized communications design and authoring capabilities.

Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently.

Helps organisations produce meaningful and omni channel customer communication.

We empower you through a real-time, Smartz Solutions cloud-based server to connect with customers. Powered through our A.I.D., Smartz Communications transforms the omni channel experience with AI-driven Bots, sentiment analysis, real-time dashboards and intelligent campaigns. Communicate with customers on the channel they prefer with a host of channels including; WhatsApp for Business, Telegram, Facebook Messenger, Twitter, Voice (inbound & outbound), Email, Two-Way SMS, WebChat and I-Templates.

freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level.

OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales.

TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

Re:infer uses AI and ML to read, understand and classify communications data, such as emails, tickets and chats, to drive analytics and automation. Our clients find value in identifying and quantifying root causes drivers for the first time, and using this to find opportunities to streamline operations by eliminating and automating manual tasks. The zero-code technology developed by Re:infer is used by top tier clients such as UBS, Natwest, Hiscox, Expedia and Farfetch.

Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel.

Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

Transform your Customer Service with Artificial Intelligence. > AgentBot is a comprehensive solution (end-to-end) to automate conversations with artificial intelligence. > State-of-the-art Live Chat solution with support to agents with artificial intelligence. Aivo Quick Onboarding: - Conversational bot within 72 hours across all channels - Live Chat for free for 3 months - Knowledge Manager for non-techies - Advanced reporting

Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels.

Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

Ambit is a Conversational AI platform that provides businesses with intelligent chatbots to automate conversations with customers 24/7, on any channel. These intelligent conversations increase resolution speeds and reduce customer service costs by eliminating low-value, repetitive tasks. Our clients experience up to 30% reduction in service costs. The platform collects extensive data about your customers; giving you the ability to better respond to their needs - now and in the future.

Lets you do all the communication between tenants and landlords in one place, so you can manage your condominium from anywhere.

A full featured solution for a digital call centers that can be used from scratch or added as an improvement to an existing solution.

Digitaleo is the must-have to any compagny which wants to be more visible and to aim a bigger local target.

All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

Helps streamline business communications with customers.

Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. By utilizing this highly engaging channel, hotels have access to contactless communication tooling, service recovery, review management to streamline their operations and guest experience strategies.

Enables users to reach their customers using text, MMS, email, surveys & more.

CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.

GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews.

Meet Your New Customer Communications Platform. Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. When customers reach out to you, they use many different channels - now all of these connections can be accessed from a single platform.

Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.

Web-based application for businesses to help them manage instant customer communications from a single platform.

D1 enables enterprise digital transformation through better engagement journeys when sending omnichannel communications to customers through the cloud. The platform works as a messages aggregator and an orchestration software that not only optimizes costs but also improves customer experience in the process.

Payment gateway that utilizes two-way text messaging to enhance customer service and streamline payment processing.

Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application, with the autonomy your team needs to create the best experience for all customers.