111 results
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monday.com is a cloud Work OS, where teams run their projects and everyday work, whether they are in the office, home or on-the-go. Learn more about monday.com
With monday.com, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationships, how many deals each customer success representative has, or any other report that will help you work better. Learn more about monday.com
With monday.com, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationship...
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UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. Learn more about UserGuiding
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. With this simple lightweight tool, just about anyone can quickly create step-by-step product walkthroughs on-screen. UserGuiding comes with great analytics as well to track the performance of walkthroughs, tours, tutorial popups, and more to help create personalized experiences. From Red Ventures to Young Capital, hundreds of innovative companies trust UserGuiding. Learn more about UserGuiding
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. With this simple lightweight tool, just about anyone can quickly create step...
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EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay's customer success software makes it easy to solve customer problems and helps agents become more productive, managers become more impactful, and customers become more empowered. - all from one easy to use platform. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. Enga...
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Bitrix24 is a free customer success and customer relationship management platform used by 8 million businesses worldwide. Learn more about Bitrix24
Bitrix24 is #1 free customer success and customer relationship management platform used by 8 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages. Learn more about Bitrix24
Bitrix24 is #1 free customer success and customer relationship management platform used by 8 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited...
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Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500. Learn more about Agile CRM
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support...
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Automate your Customer Success operations in minutes with ready-to-use templates. Try Pipefy for free. Learn more about Pipefy
Improve customer success and CSAT scores with Pipefy. Automate emails, streamline customer requests, and standardize your customer onboarding processes with an intuitive, easy to use, no/low-code platform. Try Pipefy for free. Learn more about Pipefy
Improve customer success and CSAT scores with Pipefy. Automate emails, streamline customer requests, and standardize your customer onboarding processes with an intuitive, easy to use, no/low-code pla...
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Tribe is a cloud-based online community platform that powers modern customer communities to boost customer success and retention. Learn more about Tribe
Tribe is a modern and cloud-based community platform designed to drive customer success and retention. Empower your customers to help each other via peer-to-peer connections and enable them to find solutions from a robust content library. Improve customer engagement, collect feedback, educate customers, and drive product adoption. Leverage Tribe's modular community engine, apps, direct third-party integration, and embeddable widgets to build a thriving customer community. Learn more about Tribe
Tribe is a modern and cloud-based community platform designed to drive customer success and retention. Empower your customers to help each other via peer-to-peer connections and enable them to find sol...
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Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers...
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Improve your Customer Success and Customer Support and nurture your clients throughout their entire lifecycle on a single platform. Learn more about Froged
If you're looking for a tool to improve your onboarding, retention, and support processes you definitely take a look at FROGED . Our tool has been designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with customized email campaigns, a beautifully integrated knowledge base, live chat, and automated messages . 7-day FREE Trial Learn more about Froged
If you're looking for a tool to improve your onboarding, retention, and support processes you definitely take a look at FROGED . Our tool has been designed to nurture your customers throughout their e...
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Provides an inbox for companies to communicate efficient with their clients via different communication channels in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, SMS, voice, live chat and many more in one central place. Learn more about Trengo
Trengo increases team productivity and efficient customer communication by unifying all communication channels in one collaborative inbox. Receive messages from Email, Facebook Messenger, WhatsApp, S...
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LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform. Learn more about LiveCaller
Chat - Customers can exchange messages, files, and rate customer service. Web-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Omni-Channel Inbox - Combines communications from different messenger platforms into a single dashboard. Callback - Simply enter your phone number and preferred call time, customer service will call you. Co-browse - Allows agents and customers to collaboratively 'browse' a website. Learn more about LiveCaller
Chat - Customers can exchange messages, files, and rate customer service. Web-Call - Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completel...
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster.
Zendesk offers the industry leading customer service solution. On average, it increases customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in...
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Put customer service at the heart of your company. Make agents more productive, managers more impactful and customers more empowered.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 40+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful,...
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Front is the customer success software that brings email, group email like [email protected], SMS texts, live chats and more in one inbox.
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like [email protected], SMS text message, live chat, and more. Access Salesforce or CRM data directly in your inbox, so you have the context you need to reply, and your apps instantly stay up-to-date. Give personalized responses with email templates and mail merge.
Front is the customer success software for happy customers and happy teams. With Front, you can manage all your customer conversations in one place such as email, group email like [email protected], SMS text me...
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SaaS platform that provides enterprise service management through automated routing, alerts, interaction tracking and more.
Vivantio is a leading enterprise service management platform that combines service-focused CRM capabilities, ESM principles, and measurable outcomes that empower organizations to improve service while reducing costs, achieving business goals and serving happier customers. Our story began in 2003, inspired by the desire to build a multi-tenant platform thats reliable, configurable and secure. Today, Vivantio is one of the most trusted service management SaaS providers for service teams.
Vivantio is a leading enterprise service management platform that combines service-focused CRM capabilities, ESM principles, and measurable outcomes that empower organizations to improve service while ...
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Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one.
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures th...
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Service Hub is customer service software that helps teams scale their support and delight their customers efficiently.
HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback tools so you can measure customer happiness; and reporting so you can unlock insights and improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy.
HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so cu...
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Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best to...
----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free!
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <----
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online r...
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Run your own branded customer loyalty program. Recognize purchases and visits, increase customer retention and foster growth.
Run your own branded customer loyalty program! Recognize customers for purchases and/or visits, increase customer retention and foster growth. You get an advanced loyalty rewards program with incentive campaigns and built-in multi-channel communication with autopilot operation. This is NOT a community loyalty program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Run your own branded customer loyalty program! Recognize customers for purchases and/or visits, increase customer retention and foster growth. You get an advanced loyalty rewards program with incentive...
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ChurnZero's Customer Success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content,
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In do...
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Drive great customer experiences with training; deliver strategic, value-focused customer education programs with LearnUpon LMS.
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure your customers stick around for the long-term with value-driven product resources, reduce support queries so your team can have more proactive conversations with customers. Maybe even build your own Customer Academy?
Strengthen long-term relationships and fuel your customers' growth through one user-focused solution in LearnUpon LMS. Give customers the tools they need from the get-go with guided onboarding, ensure...
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The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With t...
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Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social media, chat, or the phone), easily keep track of it all in our intuitive dashboard.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social me...
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An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online!
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface...
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Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of yo...
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Liveoak Technologies. We get virtual business done.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines mode...
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Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SFDC, and MS Dynamics. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings ...
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The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase re...
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The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, w...
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Channels is a data-driven Customer Success Software with free Web calls for you and your customers along with multiple other features.
Channels is an innovative Customer Success Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, IVR, Call Recordings, Live-listening, and more. Take the free option and try some of these features. Or, have them all with a full offer!
Channels is an innovative Customer Success Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify,...
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B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce c
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and deploy actions that drive business outcomes for your clients.
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and ...
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Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack.
SalesDirector.ai is a revenue intelligence data platform for B2B sales organizations. We help them scale by delivering intelligent sales analytics to their CRM and BI tools. We capture email and calendar data from sales reps and cross-reference their CRM data to deliver predictive insights about their sales rep behaviors, forecasts and pipelines. These insights are delivered directly to their CRM or can be visualized in BI tools such as Tableau, Domo, Google Data Studio, Power BI or Einstein)
SalesDirector.ai is a revenue intelligence data platform for B2B sales organizations. We help them scale by delivering intelligent sales analytics to their CRM and BI tools. We capture email and cale...
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Elevio is a self-service platform makes it easy to scale your customer success without hiring more support staff.
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you can increase retention and conversion rates, while lowering support loads. We even integrate with other support tools for a seamless, all-in-one customer experience. Join more than 500 companies such as Atlassian, Heap, Adroll and Dell, using Elevio to help customers succeed.
Scale your customer success without hiring more support staff. Elevio is a self-service platform that makes it easy for customers to get the right support content, when and where they need it - so you...
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Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices....
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ProfitWell provides absolutely accurate, real-time reporting and analytics for subscription businesses - 100% free.
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to track their businesses. Link Stripe, Zuora, Zapier, or another source of billing data to see your metrics in 5 minutes - all completely free, forever.
ProfitWell provides absolutely accurate, real-time subscription reporting and analytics. From MasterClass and Zenefits to Shipt and Vice, over 20,000 recurring revenue companies depend on ProfitWell to...
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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires ...
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Planhat is a Customer Success Platform focused on making Customer Success simple.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand u...
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Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health...
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Cloud-based customer onboarding solution that assists firms with customer segmentation, task scheduling & customized reporting.
Taskfeed has merged with Precursive, combining our excellent Customer Onboarding project management app with the leading capacity planning & resource management tool. Taskfeed is now known as Precursive OBX. Precursive OBX gives you complete visibility over information that counts most in SaaS Customer Onboarding so you can successfully manage your team, your customers, your processes & Salesforce tasks to deliver customer success.
Taskfeed has merged with Precursive, combining our excellent Customer Onboarding project management app with the leading capacity planning & resource management tool. Taskfeed is now known as Precursiv...
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TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.
TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers. And, TaskRay also functions wonderfully as a full-suite project management solution.
TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation fun...
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Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skillja...
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Starred builds recruitment feedback software for Talent Acquisition teams that want to deliver the best possible candidate experience.
Starred allows Talent Acquisition team to improve on their Candidate Experience. What's more, we equip them with the actionable insights they need to make better decisions. With leading lights like Spotify, VodafoneZiggo, Toast, Coca-Cola, Virgin Atlantic, Glovo, Elastic and Deloitte, the road ahead for better candidate experience feedback is looking good. Understanding your candidates can improve quality of hire, enforce your employer brand, decrease time to hire and many other benefits.
Starred allows Talent Acquisition team to improve on their Candidate Experience. What's more, we equip them with the actionable insights they need to make better decisions. With leading lights like Spo...
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  • Account Alerts
AppsForOps Timeline is a game changing Customer Success software platform.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matt...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE ...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Intellum helps large brands and fast-moving companies increase revenue and decrease support costs through education.
The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledge base, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users.
The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. ...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Enable agents to provide quick, accurate and up-to-date support information by centralizing your company's knowledge management.
USU Knowledge Management is the leading knowledge management platform for contact centers. We help your customer facing agents provide better, more efficient customer service powered by a single source of easy-to-understand information. Dealing with the sheer volume of information is harder than actually finding it. Our omni-channel knowledge management makes customer service as simple as a Google search, and delivers the right answers quickly.
USU Knowledge Management is the leading knowledge management platform for contact centers. We help your customer facing agents provide better, more efficient customer service powered by a single sour...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
PeerBoard is a customer success engagement platform to help businesses improve customer progress and retention.
PeerBoard is a customer success engagement platform to help businesses improve customer progress and retention. It has clear and extendable infrastructure, categorized newsfeed, visual customization, rich user profiles, and multi-level commenting. You can use open-source SDK for your custom needs or WordPress integration for fast and seamless installation. Grow your customers engagement and lifetime value in a comfy and secured place. And we'll take care of the rest.
PeerBoard is a customer success engagement platform to help businesses improve customer progress and retention. It has clear and extendable infrastructure, categorized newsfeed, visual customization, r...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
Salesmachine monitors your customer health and activity so you can focus on the right customers at the right time.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences to follow onboarding - trial - upsell - churn risk.
Follow the health of your customers in real time to increase conversion rate and reduce churn. Salesmachine manages your customer lifecycle with alerts, notifications for your team and emails sequences...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts
CustomerGauge enables B2B companies to collect customer feedback & monitor behavioral trends to retain accounts and increase revenue.
The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS). Through native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.
The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in reven...
  • Health Score
  • Customer Management
  • Customer Engagement
  • Account Management
  • Onboarding
  • Account Alerts