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#1 Web Scraping Software and Service. Trusted by 1/3 of the Fortune 500 & five star rated customer support. Mozenda Provides: 1) Cloud-hosted software 2) On-premise software 3) Data Services Over 15 years of experience, Mozenda enables you to automate web data extraction from any website. Learn more about Mozenda #1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500. Learn more about Mozenda
Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more. Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more.
Web-based collaborative text analytics system that allows academics, companies, and governments to schedule fetches from Twitter, import from SurveyMonkey, email, or a spreadsheet, to search, filter, cluster, human-code and machine-classify text. Texifter's CoderRank patent focuses on algorithmic techniques analogous to Google's PageRank for web search, but tailored to improve large scale, collaborative text analytics through enhanced machine-learning and the gamification of crowd source coding. Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text.
Keatext is an AI-driven text analytics platform that delivers comprehensive dashboards and driver insights for large volumes of customer or employee feedback. Our platform has no manual setup and integrates seamlessly with CRMs, helpdesks, and review platforms. Keatext enables you to create custom dashboards and easy reporting that's right for your business, and take immediate action with alerts for negative feedback. With Keatext, every piece of feedback is a business opportunity. Keatext is an AI-driven text analytics platform with comprehensive dashboards and driver insights for large volumes of feedback.
Thematic is a Text Analytics platform to help medium and large companies. Thematic analyzes feedback collected through surveys, reviews, social media and contact center logs and turns it into clear, actionable insights to share with the whole company. Thematic integrates with Qualtrics, SurveyMonkey, SurveyGizmo, TypeForm, and more. Text Analysis for Feedback
WHAT ARE YOUR CUSTOMERS REALLY SAYING? Automatic classification of incoming customer data, whatever the channel. Understand what your customers are really saying, in near real time. Get early warnings of issues, fast track any complaints or urgent enquiries and get your customer channel right first time. CSat improved by up to 20%, FCR Improved by 50%, AHT reduced by 35% and Customer Churn reduced by 18% The AI platform that automatically analyses your customer data in real time.
VT Readability / VT Insights make content more readable and engaging. Clear communication drives better customer engagement, improved user experience, reduced call center costs and stronger compliance. VT Readability is a one-click plain language solution for content writers. It supports teams across the organization (marketing, legal, HR, operations, product management) by scoring and clarifying their message. VisibleThread Readability is a one-click plain language analysis tool that improves the clarity and quality of your content.
Centralpiont by Oxcyon empowers you to set up scheduled routines to scan, index, and apply new classifications, keywords, metadata to any information (Strucutred (Oracle, SQL, JSON, XML) and MORE IMPORTANT UNSTRUCTURED (Data from file folders like PDF, Word, XLS, PPT). Centralpoint will mine each record against your metadata and rules, and apply! Schedule, Scan, Index and Apply metadata and keywords to data, pdf, word, based on the contents of each (against your rules)!
uCrawler automatically extracts data from any news websites in any language without coding. Almost in real time. You can retrieve output data using the API (JSON), RSS or direct export to your SQL or ElasticSearch databases. We provide keyword filtering, topic-based clustering. Cloud and Self-hosted solutions. uCrawler lets you collect news articles from any source, in any language without coding. Try keyword filtering, topic-based clustering.
PaloPro is a powerful tool for monitoring and analysing all Web and Social Media, collecting in real time mentions published on websites, forums, blogs, Twitter, Facebook, Instagram, YouTube. Utilising state-of-the-art AI and Machine Learning algorithms, PaloPro achieves up to 90% accuracy in Sentiment Analysis, delivering accurate analytics & alerts in real time, helping brands manage their online reputation, evaluate their communications strategy and deal with crisis on the ever-moving web. The most effective Web & Social Listening tool. Search and analyse all reviews, comments, opinions on Web & Social Media in real time.
APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other. APL's text analysis system providing companies with entity extraction, sentiment and emotion analysis, keyword extraction, and other.
Cx MOMENTS is used by Customer Support Managers to automatically find and trend customer issues in their helpdesk customer support tickets. Cx MOMENTS connects to Zendesk, Freshdesk, Salesforce and Intercom, and detects the topics and problems that regularly crop up in customer support conversations. Our Natural Language Processing and AI help you gain valuable insights from all support tickets in your helpdesk. Cx MOMENTS automatically detects and trends customer issues in support tickets. Connect to Zendesk, Freshdesk, Salesforce in 3 clicks.
Qordobas AI helps everyone at a company write with the same style, terminology, and brand voice. With Qordobas dynamic content guidelines, organizations can achieve consistency and clarity across all types of content from communications to marketing to product to HR. Companies such as Marriott, Braintree, and Postmates use Qordoba to create better content up to 90% faster than before. Qordoba was recognized as a Forbes Cloud100 Rising Star for 2018. Qordoba is an AI writing assistant for businesses.
WordStat is a software that helps people analyze very large amounts of written documents. eg.customer surveys, political speeches, academic papers, emails or twitter feeds. The software helps people find common topics, themes and hidden meanings in unstructured text data. A hotel chain may have 100,000 customer comments about their rooms, food service or outdoor facilities. The software helps search those responses and generate common themes or topics to target where they need to improve. Text analytics tool that helps users analyze written documents such as customer surveys, political speeches, academic papers, and more.
Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing. Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.
MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing. Customers like Clearbit, Segment and Drift use MonkeyLearn to classify and extract actionable data from raw texts like emails, chats, web pages, documents, tweets and more! MonkeyLearn can be easily integrated via integrations like Google Sheets, Zapier, Zendesk or Rapidminer (no coding required) or via our beautiful API and SDKs. AI platform to analyze text with Machine Learning and turn emails, tweets, surveys or any text into actionable data.
EFC is a real-time and automatic service that extracts the topics of discussion and the sentiment for each mention of a topic using Natural Language Processing and Artificial Intelligence. EFC is easy to take into use and operate, requiring no special knowledge from the customer in the areas of linguistics or statistical analysis. EFC runs in the cloud (Amazon Web Services) within the EU (in Ireland). Cloud-based feedback analysis tool that assists enterprises with customer analytics, product management and employee experience.
Sinequa is providing an Enterprise Search platform for Global 2000 companies and governments, that connects digital workers with the data, expertise and insights necessary for organizations to become information-driven. It translates into contextualized information which enables wiser decisions, fosters innovation and increases productivity. Highly scalable, to support current and future business and technical needs, Sinequa helps organizations to accelerate their digital transformation Sinequa is an intelligent search platform that provides insights extracted from structured and unstructured Enterprise data.
OpenText Magellan is a fully integrated AI & Analytics platform that lets users explore and understand unstructured data from disparate sources. The data results in insights on subjects such as sentiment, emotion, concepts, and other metadata for better decision-making and information management while freeing up resources and time. Extract terms, concepts, entities, sentiments and more to unlock the value hidden in unstructured text and yield business insights.
Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction. Connect siloed voice of the customer feedback and get AI-powered insights into what your customers care about.
Conversus.AI is the first machine learning as a service platform specifically for text analysis of social and voice of customer data. The platform allows even non data scientists to rapidly build, validate and deploy high performance text models for language data for a variety of uses including accuracy improvement for social listening, brand tracking, customer care and experience. Users can also choose from large library of prebuilt industry models. Deploy immediately to key SLPs. Separate signals from noise and accelerate insight through powerful natural language understanding as service platform for social text
We offer SaaS software solutions to analyse large volumes of textual data so that our clients can extract relevant information in real time from the web, social media, emails, satisfaction surveys and more. We aggregate all your information onto a multi-source, multi-lingual & multi-topic software solution. Proxem Software offers the best in user-friendly text mining tools in the field of Human Resources, Customer Knowledge and Market Intelligence. Pioneer in the semantic analysis of textual Big Data.Turn words into actionable insights
Clarabridge text analytics are the cornerstone of our CEM solution, allowing for highly accurate interpretation of the customer voice. We turn unstructured text into structured data and pair it with demographic and behavior data for immediate front line response and driving business strategy. Clarabridge text analytics is best in class solution for voice of the customer programs.
Lexalytics transforms global conversations into meaningful and actionable insights. Every day, our leading on-premise Salience and SaaS Semantria text analysis technology platforms process billions of pieces of unstructured data, translating thoughts and feelings into profitable decisions for our customers. We support 22 languages, and features include sentiment, named entities, themes, categorization, boolean queries, summarization, taxonomies, POS tagging, intentions and more. Language processing platform that supports 22 languages and a Twitter-mode. Includes sentiment, categorization, and entity extraction.
Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.
Provides services for automatic extraction of insights from unstructured information sources, including social media posts. Provides services for automatic extraction of insights from unstructured information sources, including social media posts.
Kapiche empowers you to quickly understand what your customers think about your company, in their own words, from your NPS, CSAT, customer survey and product review data. Find actionable insights using proven Text Analytics technology: -Unbiased and transparent -No setup required, no built-in models. Actionable insight automatically identified using your own customer data. Get true visibility of customer opinion. -Deep insights, easy reporting -Compare customer opinion across segments A self service text analytics tool requiring no machine training. Just upload your data and get actionable insights in seconds.
Insights-driven tool that assists businesses to achieve structured data through accurate financial analysis and language processing. Insights-driven tool that assists businesses to achieve structured data through accurate financial analysis, and language processing.
Intelligently captures data from both email and paper documents using AI and capture automation to search, interpret, validate, and extrapolate semantic meaning from invoices, sales and purchase orders and shipping receipts. Intuitively performs field mapping and data collection. Gets high marks for ease of use and an intuitive interface - Minimal I.T. involvement - Integrates seamlessly with your ERP - It's next generation OCR! Intuitively captures data from both email and paper invoices using AI and capture automation. Seamless integration with your ERP.
Link discovery solution that automates text processing, context analysis, link generation and updating for all your business documents. Link discovery solution that automates text processing, context analysis, link generation and updating for all your business documents.
The best text analytics. Ever. In any language. Analyze your customer feedback data to find out what you should fix and what you should keep doing in 46 languages. Its AI-driven analysis for everyone. Understand what thousands think in a matter of minutes Explore what all your customers are saying in their own language. Upload your texts in Excel or CSV format and start getting results immediately. its fast, easy to use, and it will make your customers happier! AI Text & Sentiment Analytics tool that gives you instant operational insights.
Luminoso builds text analytics for analyzing open-ended text like survey responses, support tickets, and reviews. Using conceptual NLU and unsupervised AI, we offer the only solutions that work across all domains and industries. The tech underpinning Luminoso products is paired with a vast knowledge base to learn words from context without ontologies or training data. Our products provide native support in 15 languages, to surface leading indicators, driving critical actions and decision-making. Instantly uncover insights in open-ended text feedback to take immediate action and drive value for the people you serve.
teX.ai is one of the leading Ai based Text Analytics product. Its completely customizable and helps convert complex text data into accurate insights. teX.ai is a hands-on, easy to use text analytics tool built on sophisticated Python libraries. This SaaS based text analytics suite provides insights to enhance customer experience by processing raw text data using NLP, Ai and DL algorithms. It can effectively solve challenges faced by industries Banking, Retail, Ecommerce, Manufacturing, etc., Our Saas based customizable text analytics product provides accurate insights by processing raw text data using NLP, Ai and DL algorith
Need to find hidden meaning in your mountains of text data and content? Repustate offers knowledge management services in Text Analytics, Sentiment Analysis & Semantic Search all in 24 languages. We help you understand your customers, employees and competitors quicker and more accurately than any other company. Our Deep Semantic Search engine automatically extracts topic level meaning from text documents, audio and videos. Social media analytics tool that helps businesses analyze text & sentiments from company's data & turn into actionable intelligence.
AI-Compare is a SaaS providing an API connected to big (AWS, GCP, etc.) and small AI providers: object detection, OCR, NLP, speech-to-text, custom vision, etc. Our solution allows users to compare the performance of these providers APIs according to their data and use them directly via our API thus offering great flexibility and making it very easy to change supplier. In particular, we offer better performance with the "Genius" feature that cleverly combines results from multiple providers. AI-Compare helps you to search for, compare and use the best Artificial Intelligence APIs in the market
Based on our technological framework, AutoNLU, we developed the leading AI for detecting topics and the respective sentiment (ABSA). As our AI can differentiate between contexts and industries and is capable of detecting aspects in a fine-granular manner, we could outperform international benchmarks and scientifically prove to offer the worlds leading technology. In our DeepOpinion Studio we combine the latest Deep-Tech in AIs fastest-moving field NLP/NLU with pure user friendliness. Here we DeepOpinion Studio is the leading platform for Opinion Mining and Sentiment Analysis (ABSA). Our ever-growing library of industry-speci
Customer feedback is far too valuable to be evaluated only incompletely. The founders developed this motivation during their joint work in a management consultancy when they saw how most companies deal with customer feedback: reading sporadically and quoting individual opinions After researching a solution for the complete analysis of customer feedback, the company Cauliflower GmbH & Co. KG was founded to help companies better understand the needs of their customers and target groups. Web application for the automatically analysis of customer feedback.