---
description: Discover and compare Remote Support Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Remote Support Software for Windows - Price comparison & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Remote Support Software for Windows](https://www.capterra.co.za/directory/30928/remote-support/software) > [Page 5](https://www.capterra.co.za/directory/30928/remote-support/software?page=5)

# Remote Support Software

Canonical: https://www.capterra.co.za/directory/30928/remote-support/software

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> Remote Support software helps companies provide remote technical support with screen sharing, text chat, online meetings, and training tools.

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## Products

1. [TruGrid](https://www.capterra.co.za/software/172770/trugrid) — 5.0/5 (2 reviews) — Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS).
2. [HPE MyRoom](https://www.capterra.co.za/software/173162/myroom) — 4.0/5 (2 reviews) — HPE MyRoom is a eeb conferencing tool that provides video/voice calling, conferencing, messaging, desktop sharing, and other features.
3. [ManageEngine Access Manager Plus](https://www.capterra.co.za/software/206095/manageengine-access-manager-plus) — 4.5/5 (2 reviews) — ManageEngine Access Manager Plus is a secure remote access and privileged session management software for IT administrators.
4. [tele-LOOK](https://www.capterra.co.za/software/211107/tele-look) — 4.5/5 (2 reviews) — Instant live video support for service teams. Fix technical issues remotely. Basic version from €0.
5. [Thinfinity Remote Workspace](https://www.capterra.co.za/software/1026251/thinfinity-workspace) — 5.0/5 (2 reviews) — Thinfinity Workspace is a leading remote access tool, enabling IT teams to solve issues, deploy software, and train remotely.
6. [Isi-APP](https://www.capterra.co.za/software/1032871/isi-app) — 5.0/5 (2 reviews) — Isi-APP is an IT service management software that provides IT asset management, help desk, project management, and other capabilities.
7. [DeskRoll](https://www.capterra.co.za/software/144849/deskroll-remote-desktop) — 4.0/5 (1 reviews) — Secure web-based remote access tool. Control your computers from web browser, without any installation.
8. [WiseMo Remote Desktop](https://www.capterra.co.za/software/163165/wisemo-remote-desktop) — 5.0/5 (1 reviews) — Remotely control and access your PCs, Tablets, Smartphones and other mobile devices. Do it from Windows, Mac, Linux, Android, iOS.
9. [Remotely](https://www.capterra.co.za/software/185502/remotely) — 5.0/5 (1 reviews) — Remote support management solution that helps businesses monitor remote desktops for hardware failures, network issues, and malware.
10. [Barracuda RMM](https://www.capterra.co.za/software/184072/managed-workplace-rmm) — 4.0/5 (1 reviews) — Barracuda RMM (formerly Managed Workplace) is a security-centric remote monitoring and management (RMM) tool.
11. [Vuforia](https://www.capterra.co.za/software/201125/vuforia-enterprise-ar-suite) — 5.0/5 (1 reviews) — Bring your technicians and experts together to solve problems faster and more effectively using AR-based remote assistance.
12. [OpenTouch Enterprise Cloud](https://www.capterra.co.za/software/214141/opentouch-enterprise-cloud) — 5.0/5 (1 reviews) — Unified communications solution that helps businesses with instant messaging, call recording, content sharing \&amp; other functionalities.
13. [Secure Remote Worker](https://www.capterra.co.za/software/1017612/secure-remote-worker) — 5.0/5 (1 reviews) — Secure Remote Worker allows for the remote collection of machine logs, visualization of live usage data, and application information.
14. [Heimdal Remote Desktop](https://www.capterra.co.za/software/1021175/heimdal-remote-desktop) — 5.0/5 (1 reviews) — A remote access solution that allows you to support users anywhere in the world and is compatible with Windows, Mac, and Android.
15. [WebConnect](https://www.capterra.co.za/software/1034260/webconnect) — 5.0/5 (1 reviews) — Your remote work solution. Now securely access the desktop and data on remote devices at any time, from anywhere and from any device.
16. [IrisCX](https://www.capterra.co.za/software/1037762/iriscx) — 5.0/5 (1 reviews) — A customer interaction platform that helps businesses provide virtual client support and generate insights about customer behavior.
17. [Visual Assistance](https://www.capterra.co.za/software/1072207/Visual-Assistance) — 5.0/5 (1 reviews) — Visual Assistance is software that enables remote teams to collaborate via live video calls, screen sharing, and other features.
18. [DualDesk](https://www.capterra.co.za/software/127273/dualdesk) (0 reviews) — PC remote support software designed for MS for on-demand technical support through firewalls.
19. [Proxy Networks](https://www.capterra.co.za/software/144047/remote-support-software) (0 reviews) — It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.
20. [RemSupp](https://www.capterra.co.za/software/1015099/remsupp) (0 reviews) — RemSupp is a remote support software, which enables helping your customer via remote session.
21. [PC-Duo](https://www.capterra.co.za/software/1006527/pc-duo) (0 reviews) — PC-Duo is a secure, fast and reliable Remote Support software solution for Enterprises.
22. [XE aR](https://www.capterra.co.za/software/1023450/xperteye) (0 reviews) — Experience immediate remote visual assistance with XE aR. Effortless collaboration, HD calls on any device, invite via link—connect ins
23. [XE aR+](https://www.capterra.co.za/software/1032227/xperteye-essential) (0 reviews) — XpertEye Essential is a hands-free remote assistance solution designed for smart glasses.
24. [VIRNECT Remote](https://www.capterra.co.za/software/1032502/virnect-remote) (0 reviews) — VIRNECT's AR-driven remote support transforms maintenance and troubleshooting across sectors, optimizing efficiency and expertise.
25. [FlexxClient](https://www.capterra.co.za/software/1069549/FlexxClient) (0 reviews) — FlexxClient is a cloud-based digital workspace management solution that provides observability, automation, and unified IT operations.

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## Related Categories

- [MSP Software](https://www.capterra.co.za/directory/30921/msp/software)
- [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software)
- [ITSM Tools](https://www.capterra.co.za/directory/30676/itsm/software)
- [IT Management Software](https://www.capterra.co.za/directory/10001/it-management/software)
- [Server Management Software](https://www.capterra.co.za/directory/10019/server-management/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30928/remote-support/software)
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-----

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Due to its native optimization, the display adapts directly to the device at hand and thus ensures a flawless user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82579680-df3b-4a55-b667-4604e6a3c889.webp","url":"https://www.capterra.co.za/software/1034260/webconnect","@type":"ListItem"},{"name":"IrisCX","position":16,"description":"IrisCX uses smart video to resolve consumer problems faster. Our customer interaction platform allows consumers to either self-assess their issue, schedule a time to talk to a service expert or show a service expert what their concern is to receive help in real-time.\n\nBuilt for enterprise, our platform captures data in a consumer self-help environment. Home product companies get insights into how consumers choose, set-up and support their products.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55e5ffb6-6c91-4012-bfea-599618364bb9.png","url":"https://www.capterra.co.za/software/1037762/iriscx","@type":"ListItem"},{"name":"Visual Assistance","position":17,"description":"Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/185eeb8c-337b-4f4c-a321-6d1881f3c295.png","url":"https://www.capterra.co.za/software/1072207/Visual-Assistance","@type":"ListItem"},{"name":"DualDesk","position":18,"description":"PC remote support software designed for MS for on-demand technical support through firewalls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dd9d7b08-7281-47ac-ac9f-e1b10b17c500.png","url":"https://www.capterra.co.za/software/127273/dualdesk","@type":"ListItem"},{"name":"Proxy Networks","position":19,"description":"Proxy's new Pro 8 remote access software allows for remote access of computers, ensuring the safety and security of your computer. With remote access, a properly authorized technician is given access to your PC to fix any glitches that come your way. The best part? You don't even need to be at your computer. Always-on service means that your computer can be accessed while it is unattended as well as attended, without disturbing the user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc96b131-a1eb-4869-8579-c3b10ea5ca82.png","url":"https://www.capterra.co.za/software/144047/remote-support-software","@type":"ListItem"},{"name":"RemSupp","position":20,"description":"RemSupp is a remote support software, which enables helping your customer via remote session.\n\nSolutions: \n\n- On-demand support\nThe fastest way to help someone! Invite others to join a remote support session. \n\n- Permanent access\nConfigure permanent (always-on) access to remote devices. Start remote sessions at any time.\n\n- Co-browsing\nGet realtime screenshare of your app or website. No installation required. Guide new users or help in realtime. No more: \"I don't see a button\".","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c412e94b-b930-4caa-84dd-db80c79d29f1.png","url":"https://www.capterra.co.za/software/1015099/remsupp","@type":"ListItem"},{"name":"PC-Duo","position":21,"description":"PC-Duo is a secure, fast and reliable Remote Support software solution for Enterprises. The PC-Duo architecture is uniquely suited to organizations requiring remote control of computers in security-sensitive and mission critical environments. PC-Duo is ideal for secure remote support of conventional PCs, thin client devices and virtualized desktops (VDI) environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25d82a39-cf6d-4365-804f-5bd512e51ada.png","url":"https://www.capterra.co.za/software/1006527/pc-duo","@type":"ListItem"},{"name":"XE aR","position":22,"description":"Engage in remote collaboration effortlessly across various devices using XE aR. No app or plug-in downloads are required; just visit xe. live. Initiate or join live, high-definition collaborative calls with your team, clients, or subcontractors. Invite guests seamlessly by sending a link via SMS or email. XE aR is compatible with popular web browsers such as Chrome, Edge, Firefox, and Safari, ensuring a smooth experience on any device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b4e66a2-5d3b-48df-a244-4a5b13a76c79.png","url":"https://www.capterra.co.za/software/1023450/xperteye","@type":"ListItem"},{"name":"XE aR+","position":23,"description":"XpertEye Essential is a voice-controlled and hands-free remote assistance solution for smart\nglasses. The solution connects the glasses wearer to a remote expert, creating an environment\nfor enhanced collaboration and problem solving by sharing what the onsite user sees (see what\nI see).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d05ad1d-3f61-4743-935b-d08fd7e61e88.png","url":"https://www.capterra.co.za/software/1032227/xperteye-essential","@type":"ListItem"},{"name":"VIRNECT Remote","position":24,"description":"VIRNECT elevates remote support to new heights, enabling industries to tackle complex challenges through Augmented Reality (AR). This platform facilitates instant access to expert guidance, allowing for real-time problem-solving across global operations. By integrating AR with remote support, VIRNECT enhances understanding, speeds up repair times, and reduces the need for on-site visits, making maintenance and troubleshooting more efficient and cost-effective. Whether it's manufacturing, engineering, healthcare, or education, VIRNECT's remote support tools ensure that distance no longer impedes critical maintenance tasks, fostering a culture of rapid response and continuous operational excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b469b12-84c3-49c5-95d4-31349563cc4c.png","url":"https://www.capterra.co.za/software/1032502/virnect-remote","@type":"ListItem"},{"name":"FlexxClient","position":25,"description":"FlexxClient from Flexxible is a unified hybrid workspace management software that provides IT teams with real-time observability, intelligent automation, and digital experience monitoring across end-user computing environments. The solution enables organizations to optimize employee productivity by proactively enhancing the digital workplace while streamlining IT operations. Key capabilities include automated issue remediation, secure remote assistance, software asset management, and advanced analytics around user experience, performance, and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/634a484d-d5bd-41ac-ba86-b6d1b7d2bf0b.png","url":"https://www.capterra.co.za/software/1069549/FlexxClient","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30928/remote-support/deployment-options/windows/software?page=5#itemlist","numberOfItems":25}
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