15 years helping South African businesses
choose better software

MSP Software

MSP software assists managed service providers with remote network scanning, system analysis, and ticket management across various clients. Save time with one centralized dashboard for critical system monitoring. MSP software can also help your company with client billing and invoicing. Managed service providers may also be interested in IT Management software, IT Service software, and ITSM software.

Featured software

South Africa Show local products
Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365™. Learn more about Cove Data Protection
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was created and optimized for the cloud, so incremental backups are up to 60 times smaller than with traditional image backup products. This allows you to back up more often, and the SaaS delivery format reduces administrative time, lowering your cost of service delivery. Storage in our private cloud is included, with data centers worldwide. Cove delivers full image recovery, as well as fast file/folder restore, including the option to set up a recovery environment in Microsoft Azure. Cove's architecture also helps reduce your attack surface, as primary backup storage is isolated by default, off the local network and out of the reach of ransomware that may be there. Learn more about Cove Data Protection

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions. Learn more about Heimdal XDR
Heimdal XDR provides a multi-layered approach to threat defense, combining threat prevention, detection, and response capabilities in a single unified platform. The platform is designed to empower MSSPs with the tools and insights needed to stay ahead of cyber adversaries, protect their clients, and achieve unparalleled success in the world of managed security. The result is faster threat detection & response, lower costs and better utilization of your SecOps and IT resources. Learn more about Heimdal XDR

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
HaloPSA brings everything an MSP needs into one centralised location. Learn more about HaloPSA
HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire company with powerful out-of-the-box functionality. The platform offers features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation, project management and CRM. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution. Learn more about HaloPSA

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Policy-driven endpoint security. Enterprise-grade security tools including Application Allowlisting, Ringfencing, and Storage Control. Learn more about ThreatLocker
For MSPs to stop ransomware, you need to do more than just detect threats. ThreatLocker helps you reduce your surface areas of attack with Zero Trust endpoint security solution and change the paradigm from only blocking known threats, to blocking everything that is not explicitly known and allowed. By Combining our easy to use Allowlisting tool with Ringfencing and additional controls, you can enhance your Zero Trust protection and block attacks before they happen. Get a free demo today. Learn more about ThreatLocker

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Miradore is a cloud-based MDM / UEM platform that provides a smarter way to securely manage Android, iOS, macOS, and Windows devices. Learn more about Miradore
Miradore is a cloud-based Mobile Device Management platform that provides a smarter way to securely manage both company-owned and personal Android, iOS, macOS, and Windows devices. With Miradore, you can stay up to date with your device fleet, automate device management across multiple operating systems, distribute business-critical apps, and secure your company data. Getting started is simple and always free, and when needed, you can unlock additional features with our paid plan. Learn more about Miradore

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Atera is the ultimate all-in-one RMM, PSA and helpdesk solution for MSPs. Everything you need in one place. Try for Free now! Learn more about Atera
Atera’s all-in-one platform provides MSPs with various integrated solutions across the entire IT landscape, helping them gain visibility, take control, and provide the highest quality of service. This includes Remote Monitoring & Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard. Our pay-per-tech model allows MSPs to optimize and scale operations across unlimited devices, while reducing menial tasks so they can focus on real income situations. Learn more about Atera

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Site24x7 is a user-friendly RMM tool for MSPs to manage customers' IT resources from a single platform, anytime and anywhere. Learn more about Site24x7
Site24x7 provides a comprehensive solution for remote monitoring and management of diverse client environments, including endpoints, websites, networks, servers, applications, and cloud. Create customized dashboards, NOC views, and business views highlighting all the critical metrics. With features like white-labeling, multi-tenancy, customizable roles and permissions, and detailed reports and service level agreements, Site24x7 helps you manage your customer accounts with ease. Learn more about Site24x7

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
The N-able N-central® remote monitoring and management platform is designed to make managing complex IT networks simple. Learn more about N-central
N‑central® RMM (Remote Monitoring and Management) gives you the power to automate, monitor, manage, and secure all your environments at scale. Gain control and manage Windows, Mac, Linux, network devices and more from a centralized location. Integrate into your tech stack to build the best-in-breed solution set for Managed Service Providers and IT departments.​ Learn more about N-central

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Award-winning N‑able RMM has evolved to include remote access, ticketing, and billing in one complete solution. Learn more about N-sight
N-able N-sight RMM (formerly N-able RMM) is a complete remote monitoring and management platform designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get fast access and support tools, robust remote monitoring and management with patch management and drag & drop automation included, and ticketing & billing. N-able N-sight RMM is built for those who need to do more and earn more Learn more about N-sight

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
Access your computer or mobile device from anywhere, anytime using Zoho Assist; your one-stop solution for remote support, screen sharing and unattended access. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls. Learn more about Zoho Assist

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management
Splashtop Remote Support stands as a vital tool for Managed Service Providers (MSPs), providing unattended access to client systems for a seamless, uninterrupted management of IT tasks. With this robust tool, MSPs can effectively perform crucial operations, including system updates, software installations, and troubleshooting, without hindering the daily workflows of their clients. Its reliable and secure access capabilities have made it a globally preferred choice among MSPs. Learn more about Splashtop

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos. Learn more about JIRA Service Management

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
MSP mode in Freshservice helps you provide enhanced IT support for multiple clients from a single platform.
Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art AI and ML capabilities, Freshservice helps organizations ease an IT agents workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is flexible and scalable enough to be used by both: companies relying on legacy systems and modern enterprises. Learn more about Freshservice

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
Supremo is an easy-to-use, secure and reliable remote desktop software for Windows, macOS, iOS, Android, and Linux. Its infrastructure is located all over the world. Supremo has all the features to work or provide assistance wherever you are: unattended access, unlimited free address book, online reports, automatic updates, remote printing and much more. Supremo is customizable and UAC compatible. It can be used on an unlimited number of devices and requires no configuration or installation. Learn more about Supremo Remote Desktop

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution.
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for the modern enterprise infrastructure. The solution supports virtual, physical, cloud and SaaS environments, helping organizations overcome today’s data protection challenges. NAKIVO is trusted by 27,000 organizations worldwide to protect their data and ensure business continuity, including companies like Coca-Cola, Honda, Siemens and Cisco. Learn more about NAKIVO Backup & Replication

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
PDQ Deploy is the best way to be your own Managed Service Provider. Update software, deploy scripts, and make configuration changes.
Be your own Managed Service Provider with PDQ Deploy. Select the software you want to deploy (we have a pre-built library of over 200), specify which machines require updates, and set a preferred schedule for deployment. PDQ Deploy will automatically and silently apply updates — all without bothering end users. Learn more about PDQ Deploy & Inventory

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Simplified endpoint management for desktops, servers, and mobile laptops.
LogMeIn Central by GoTo is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Learn more about LogMeIn Central

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
MSP friendly DNS Based Web content filter that blocks malware, ransomware and phishing attempts while providing web content control
MSP Web Filtering and Security Solution. Advanced, real time Malware blocking. DNS Based Web content filter and web security layer that blocks malware, ransomware and phishing attempts as well as providing web content control. We filter over 1/2 a billion DNS requests every day, identify 100,000 malware iterations a day and have over 1,500 MSP's. Cloud and gateway versions available. Improve your cybersecurity now. Try a free Trial of WebTitan today, support included. Learn more about WebTitan

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
IT Glue is documentation built for MSPs. Track, find and know everything in under 30 seconds.
IT Glue is the gold standard for MSP documentation. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Each piece of documentation can be linked to the others, making for a seamless experience where your team has everything they need at their fingertips, without toggling between multiple applications. IT Glue is backed by enterprise-grade security and SOC 2, Type II compliance. Learn more about IT Glue

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. See why. View the demo!
ConnectWise is the leading business operating system for IT service providers & consultants, MSPs, integrators & developers. Over 28 years, ConnectWise has become a standard in the IT industry with over 300 API integration partners. As a result, 2 out to 3 top MSPs choose ConnectWise for greater accountability, operational efficiency & profitability. View the demo and learn how you can join them. Learn more about ConnectWise PSA

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
Powerful cross-platform backup and disaster recovery that leverages the public cloud to enable a comprehensive data protection strategy
MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace. Learn more about MSP360 Managed Backup

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
The most reliable and easy-to-use backup for businesses of all sizes. Now with simplified licensing and active ransomware protection
Acronis Cyber Backup is now a part of Acronis Cyber Protect. Acronis keeps costs low and productivity high. It ensures unlimited scalability, protects any workload, and leverages any storage and/or cloud. Balancing the value of data and infrastructure costs, its uniquely intuitive web-based management console makes it easy to monitor and schedule backups while built-in AI-based technologies prevents cryptomining attacks. Learn more about Acronis Cyber Backup

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need.
NinjaRMM is NinjaOne’s powerful easy-to-use RMM, offering all the features, flexibility, and power MSPs need in a fast-to-setup, easier-to-use package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while Ninja’s modern UI drives radical improvements to technician efficiency. With no implementation fees, simple per-agent pricing, and the best-rated support, NinjaRMM is built for the way MSPs work. Learn more about NinjaOne

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
JumpCloud's Directory-as-a-Service securely manages and connects your users to their systems, applications, files, and networks.
JumpCloud’s cloud directory enables managed service providers (MSPs), internal IT departments, VARs/distributors, and DevOps teams to securely and easily enable access to any IT resource, from anywhere. With JumpCloud, you can centrally manage identities, access, and devices whether your clients work on macOS, Windows, or Linux systems. Plus, visualize and manage your clients from a single Multi-Tenant Portal — no more logging in and out of software instances. Learn more about JumpCloud Directory Platform

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management
MSPs like you get more cost savings, business growth, and customer satisfaction with Kaseya's powerful RMM software. Get a demo today.
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. Learn more about Kaseya VSA

Features

  • Patch Management
  • Billing & Invoicing
  • Help Desk Management
  • Dashboard
  • Scheduling
  • Remote Access/Control
  • Support Ticket Management
  • Customizable Reports
  • Self Service Portal
  • Server Monitoring
  • Configuration Management
  • Service Level Agreement (SLA) Management