---
description: Page 9 - See the list of the best Customer Engagement Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 9 - Customer Engagement Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software) > [Page 9](https://www.capterra.co.za/directory/30906/customer-engagement/software?page=9)

# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Nudgify](https://www.capterra.co.za/software/193486/nudgify) — 4.9/5 (27 reviews) — Nudgify is a Social Proof, Fomo \& Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS \& more
2. [Helpwise](https://www.capterra.co.za/software/197123/helpwise) — 4.7/5 (27 reviews) — Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts \& many other channels.
3. [iVision Mobile](https://www.capterra.co.za/software/1012477/ivision-mobile) — 4.7/5 (27 reviews) — White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider
4. [Shopware](https://www.capterra.co.za/software/145605/shopware) — 4.3/5 (26 reviews) — An enterprise-grade commerce platform, so you can build the extraordinary. It's flexibility without compromise. Want to learn more?
5. [Trengo](https://www.capterra.co.za/software/177967/trengo) — 4.1/5 (26 reviews) — Customer delight always wins.
6. [Netcore Customer Engagement](https://www.capterra.co.za/software/1013798/netcore-cloud) — 4.5/5 (26 reviews) — An AI-powered customer engagement platform that enables delivering messages at the best times across 9 channels.
7. [ModuleQ](https://www.capterra.co.za/software/1015336/moduleq) — 4.5/5 (26 reviews) — ModuleQ's People-Facing AI surfaces timely insights to front-line professionals by transforming Microsoft Teams into an Insights Hub.
8. [Netigate](https://www.capterra.co.za/software/127979/netigate) — 4.6/5 (25 reviews) — Analyse customer feedback, boost engagement and loyalty, and manage data in compliance with GDPR and strictest EU standards.
9. [Engati](https://www.capterra.co.za/software/165384/engati) — 4.0/5 (25 reviews) — Engati is the worlds leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements.
10. [LaunchNotes](https://www.capterra.co.za/software/208546/launchnotes) — 4.9/5 (25 reviews) — LaunchNotes helps product-led teams centralize updates to drive adoption, alignment, and growth. Trusted by Square, CoreLogic \& more.
11. [ProductMix](https://www.capterra.co.za/software/210025/ProductMix) — 4.9/5 (25 reviews) — Comprehensively analyze feedback and requests, generate your data-driven roadmap, and easily share exciting news with users.
12. [Boei](https://www.capterra.co.za/software/215260/boei) — 5.0/5 (25 reviews) — Boei is a plug-and-play website widget that allows visitors to contact via their favorite social media channels.
13. [Real Time Feedback](https://www.capterra.co.za/software/1027265/feedback) — 4.7/5 (25 reviews) — Real Time Feedback is a customer engagement platform that helps businesses resolve customer issues in real-time.
14. [Moxo](https://www.capterra.co.za/software/133812/moxo) — 4.0/5 (24 reviews) — Moxo enhances customer engagement by enabling personalized service experiences through secure, collaborative workflows.
15. [PropFuel](https://www.capterra.co.za/software/1010858/propfuel) — 4.9/5 (24 reviews) — PropFuel is a SaaS platform helping associations turn their broadcast communications into conversations.
16. [IFS Field Service Management](https://www.capterra.co.za/software/116489/ifs) — 4.5/5 (23 reviews) — IFS Field Service Management is an industry-leading service lifecycle management solution.
17. [Engage360](https://www.capterra.co.za/software/159192/browser-push-notifications) — 4.4/5 (23 reviews) — Vizury Engage360 is an AI-driven Omnichannel marketing platform that enables marketers to drive incremental conversions \& conversations
18. [InsuredMine](https://www.capterra.co.za/software/175110/insuredmine) — 4.7/5 (23 reviews) — An All-in-One Sales, CRM Marketing Automation platform for Insurance Agents to help them save time and accelerate growth.
19. [Liberty Converse](https://www.capterra.co.za/software/197657/liberty-converse) — 4.8/5 (23 reviews) — Liberty Converse CX, the next-gen AI-powered customer engagement solution that's redefining how businesses communicate with customers.
20. [Listrak](https://www.capterra.co.za/software/64230/listrak) — 4.0/5 (22 reviews) — Listrak powers real-time, personalized engagement that drives loyalty, repeat purchases, and long-term customer value.
21. [Cognigy.AI](https://www.capterra.co.za/software/176610/cognigy-ai) — 4.8/5 (22 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
22. [Arena](https://www.capterra.co.za/software/186809/Arena) — 4.5/5 (22 reviews) — Arena is developing the next generation of live engagement tools powered by 1st party data, to build trusted, live audiences everywhere
23. [eBanqo](https://www.capterra.co.za/software/1015991/ebanqo) — 4.2/5 (22 reviews) — A customer engagement platform that enables you to sell your services and offer customer support on popular messaging channels.
24. [Pexip Engage](https://www.capterra.co.za/software/1030454/pexip-engage) — 4.5/5 (22 reviews) — Connect with prospects and clients through a user-friendly appointment scheduling experience and fully branded video meetings.
25. [hello24.ai](https://www.capterra.co.za/software/1033570/hello24ai) — 4.7/5 (22 reviews) — hello24.ai is an eCommerce focused platform that helps online brands to engage customers on WhatsApp.

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Next: [Next page](https://www.capterra.co.za/directory/30906/customer-engagement/software?page=10)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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By integrating Generative and Conversational AI to create Agentic AI, NiCE Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca162cb2-6abb-444a-a3d5-1ab492d030f3.png","url":"https://www.capterra.co.za/software/176610/cognigy-ai","@type":"ListItem"},{"name":"Arena","position":22,"description":"Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, Arena Personas -  leverage the most popular features from social media to quickly create deep engagement on any platform you manage. \n\nOver 20,000 customers trust Arena to bring their audiences together on the web, in apps, or at live events (or all three) to engage with content, community and commerce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bec2ac79-2bc5-46a4-a442-3a3e6d3023a8.jpeg","url":"https://www.capterra.co.za/software/186809/Arena","@type":"ListItem"},{"name":"eBanqo","position":23,"description":"eBanqo is a customer engagement platform that:\n\n- Gives businesses an AI chatbot that responds to inquiries 24/7\n- Offers multichannel live chat that aggregates chats from the web, social and messaging apps in one dashboard\n- Provides automation to enable customers to onboard, purchase goods/services and resolve support issues from popular messaging apps and channels without speaking to a support rep.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.capterra.co.za/software/1015991/ebanqo","@type":"ListItem"},{"name":"Pexip Engage","position":24,"description":"Enhance your existing workflows and improve the overall customer and employee experience with advanced scheduling features and use-case-specific modules that cover the needs of the most complex organizations.\n\nOffer your customers the meeting flexibility they deserve, from phone and video calls to meetings at your office or showroom. And in some cases, even at a location of your customer's choice.\n\nGet real-time insights into all customer meeting-related activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e593d025-6247-4815-9220-56b518d8f0d9.png","url":"https://www.capterra.co.za/software/1030454/pexip-engage","@type":"ListItem"},{"name":"hello24.ai","position":25,"description":"Hello24.ai (Meta Tech Partner) is a conversational commerce platform to support your sales, marketing, and customer service on WhatsApp. \n\nOur platform enables companies to \n1. Sell their products through Whatsapp 24/7 through commerce-bots\n2. Send out marketing campaigns on WhatsApp to unlimited customers; Get 5x better ROI than Google/Facebook Ads\n3. Automate up to 90% of customer support queries and reduce support cost\n\nOur platform offers deep integrations with Shopify, WooCommerce, & Payment gateways as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.capterra.co.za/software/1033570/hello24ai","@type":"ListItem"}],"numberOfItems":25}
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