---
description: Page 8 - See the list of the best Customer Engagement Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 8 - Customer Engagement Software - Prices & Reviews - Capterra South Africa 2026
---

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# Customer Engagement Software

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> Customer engagement software helps marketers and business managers create and track customer experiences with personalized, engaging content.

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## Products

1. [Gupshup](https://www.capterra.co.za/software/1016241/gupshup) — 4.3/5 (35 reviews) — Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support.
2. [Mteja](https://www.capterra.co.za/software/1054163/mteja) — 4.8/5 (35 reviews) — Mteja is a customer engagement platform that enables businesses to structure conversations across SMS, voice, and WhatsApp.
3. [Sendlane](https://www.capterra.co.za/software/172687/sendlane) — 4.2/5 (34 reviews) — Unified email, SMS, andn reviews for eCommerce
4. [Covideo](https://www.capterra.co.za/software/190001/covideo) — 4.9/5 (34 reviews) — Get real-time results. From email marketing to sales enablement \& more, our personalized videos are as simple as record, send, \& track.
5. [Medallia Experience Cloud](https://www.capterra.co.za/software/107199/medallia-enterprise) — 4.5/5 (33 reviews) — Cloud-based experience management platform helps organizations capture, analyze, and act on customer feedback to improve brand value.
6. [Totango](https://www.capterra.co.za/software/123781/totango) — 3.7/5 (33 reviews) — Totango maximizes adoption, retention, and expansion with actionable insights, scalable tools, and customer engagement.
7. [GoSite](https://www.capterra.co.za/software/206097/gosite) — 3.5/5 (33 reviews) — Focus on your business, not the paperwork. Do more in fewer clicks and manage your business on the go. Build your reputation, speed up
8. [LiveVox](https://www.capterra.co.za/software/81432/livevox) — 4.7/5 (32 reviews) — LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution
9. [Bazaarvoice](https://www.capterra.co.za/software/128657/bazaarvoice-connections) — 4.3/5 (32 reviews) — Bazaarvoice enables brands and retailers to engage with customers at a deeper level—respond to questions, collect feedback, and more\!
10. [WebEngage](https://www.capterra.co.za/software/143401/webengage) — 4.5/5 (32 reviews) — WebEngage is a customer data platform \& marketing automation suite that makes user engagement \& retention simplified.
11. [WeBee](https://www.capterra.co.za/software/177333/guest-engagement-platform) — 4.9/5 (32 reviews) — WeBee is a 360-degree white-labeled guest experience platform that delivers more revenues, positive review scores \& guest satisfaction.
12. [SalesScreen](https://www.capterra.co.za/software/171935/salesscreen) — 4.5/5 (31 reviews) — Increase activity on the metrics that matter most by motivating sales reps with fun incentives, celebrations and rewards.
13. [Acobot](https://www.capterra.co.za/software/174701/acobot) — 4.9/5 (31 reviews) — Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically.
14. [AnnounceKit](https://www.capterra.co.za/software/190137/announcekit) — 4.8/5 (31 reviews) — AnnounceKit is a newsfeed with eye-catching widgets, feedback collection, analytics and user tracking segmentation
15. [elevio](https://www.capterra.co.za/software/166667/elevio) — 4.6/5 (30 reviews) — Help Customers, Help themselves\! Elevio provides self-service support on-demand to your customers, when and where they need it.
16. [Serviceform](https://www.capterra.co.za/software/173576/serviceform) — 4.6/5 (30 reviews) — Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support.
17. [Growave](https://www.capterra.co.za/software/180203/socialshopwave) — 4.9/5 (29 reviews) — Growave - all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC
18. [Leadoo](https://www.capterra.co.za/software/193699/leadoo) — 4.6/5 (29 reviews) — Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors.
19. [Community SMS Marketing Platform](https://www.capterra.co.za/software/219460/community) — 4.8/5 (29 reviews) — Community is an SMS marketing platform that connects brands and leaders directly to their audience via personalized, two-way messaging.
20. [Planhat](https://www.capterra.co.za/software/149430/planhat) — 4.6/5 (28 reviews) — Planhat is a customer platform built to give insights, manage workflow and drive customer experience.
21. [Truepush](https://www.capterra.co.za/software/186794/truepush) — 4.3/5 (28 reviews) — Truepush is a most affordable push notifications company for both web \& mobile with deep analytics and easy-to-use dashboard.
22. [Vepaar](https://www.capterra.co.za/software/189116/whatshash) — 4.4/5 (28 reviews) — Vepaar is a versatile platform for e-commerce, helping you build and grow your online business with ease. It offers seamless payment in
23. [Eltropy](https://www.capterra.co.za/software/153482/eltropy) — 4.9/5 (27 reviews) — Engage Credit Union members on their preferred platform texting. Gain insight to send highly targeted, secure and compliant messages.
24. [GoSquared](https://www.capterra.co.za/software/154150/gosquared) — 4.9/5 (27 reviews) — Award-winning software to understand and engage with your customers.
25. [Notificare](https://www.capterra.co.za/software/160300/notificare) — 4.6/5 (27 reviews) — Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions.

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## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Customer Communications Management Software](https://www.capterra.co.za/directory/31002/customer-communications-management/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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Tools like AI Agents and chatbots help handle repetitive queries, while live chat enables direct interaction when needed.\n\nServiceform is easy to set up and customize, allowing teams to tailor conversations, forms, and workflows to their business goals. A centralized inbox makes it simple to manage conversations across channels, while built-in insights help teams understand visitor behavior and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a062fe-77b9-4ea5-b56b-d0e1bd215354.png","url":"https://www.capterra.co.za/software/173576/serviceform","@type":"ListItem"},{"name":"Growave","position":17,"description":"Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. 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Insightful and easy to use Conversion Insights that show what works and what doesn't.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.capterra.co.za/software/193699/leadoo","@type":"ListItem"},{"name":"Community SMS Marketing Platform","position":19,"description":"Community is a trusted conversational SMS marketing and customer engagement platform that helps brands, small businesses, enterprises, musicians, sports teams, entrepreneurs, creators, and public figures, connect directly with their audiences at scale, all via text messaging.\n\nDesigned for high engagement, Community enables organizations to send personalized text campaigns, manage two-way conversations, segment audiences, and drive action. \n\nBuilt for automation, integration, compliance, analytics, and API access, Community powers use cases such as ticket and merch drops, release announcements, fan club or loyalty members engagement, product launches, internal comms, and more.\n\nAnything you can send in a text message you can send through Community: photos, videos, audio notes, gifs, emojis, links, and text. 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From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best.\n\nAlongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3232b22-4e80-4c47-8d18-baac27684e63.png","url":"https://www.capterra.co.za/software/149430/planhat","@type":"ListItem"},{"name":"Truepush","position":21,"description":"Truepush is a world's most affordable Push notification company platform for websites. Truepush is working closely with 30,000+ developers/marketers globally. Bloggers, Marketers, App owners & developers from varied industries including Media houses and E-Commerce websites are sending millions of notifications every day. We have advanced features like Segmentation(Pre-defined and custom segments), Project duplication, Triggers & Templates that make it a user-friendly tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7294267b-2db2-40e9-b57c-8b4f97535451.png","url":"https://www.capterra.co.za/software/186794/truepush","@type":"ListItem"},{"name":"Vepaar","position":22,"description":"Vepaar is a web and mobile-friendly platform that gives you the tools to quickly build and boost a successful e-commerce business and also get payment online by integrating different payment gateways.\nNot only that, but you can also manage your customers via WhatsApp using Vepaar's CRM and send bulk promotional messages.\nAlso, Vepaar comes with integrations such as HubSpot, Salesforce, and Zapier for seamless conversation and customer management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fde4876d-6389-4dd3-a997-45ee799a4e23.jpeg","url":"https://www.capterra.co.za/software/189116/whatshash","@type":"ListItem"},{"name":"Eltropy","position":23,"description":"Eltropy enables Credit Unions to communicate with members over Text Messaging in a secure and compliant way. 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Intelligent live chat software to convert more website visitors to sign-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff9d6c19-7545-47dc-9c64-1a42807a2a69.png","url":"https://www.capterra.co.za/software/154150/gosquared","@type":"ListItem"},{"name":"Notificare","position":25,"description":"Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. \nOne single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified.\nEvery superhero needs a sidekick.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/49fc2a7d-9591-424f-8669-466d1f3cf3ee.png","url":"https://www.capterra.co.za/software/160300/notificare","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30906/customer-engagement/software?page=8#itemlist","numberOfItems":25}
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