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Get a OneStop Client Interaction Hub, under your brand, to drive and manage the continuous connections that are critical for business. Learn more about Moxo
Keep your customers engaged by delivering a one-stop digital experience. Moxo powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. Moxo delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxo's Platform can power your branded OneStop Portal as a standalone web and mobile app, or as a fluid extension of your existing website, web or mobile app. Learn more about Moxo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Fast, simple, and secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly. Learn more about Surfly
Engage your customers with Surfly's co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and interact with customers as if you are sitting side-by-side. Surfly is easily customized to fit any customer experience flow. You can launch co-browsing sessions directly from your site or platform and change look & feel so it matches your branding. Surfly works on any device, instantly—no software to download and no code to add. Learn more about Surfly

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database. With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones. Learn more about Lob

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Unified solution for social media and customer experience management with highly intuitive and collaborative UI. Learn more about Falcon.io
Brandwatch (formerly Falcon.io) provides an all-in-one solution for social media and customer experience management. It's a one-stop solution for any marketer's social listening, engagement, publishing, measurement and benchmarking needs. Brandwatch helps marketers deliver more personalized brand experiences across all digital touchpoints, based on enriched customer profiles. The solution features a highly intuitive and collaborative UI and is complemented by the best support in the business. Learn more about Falcon.io

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage more customers the personal way with interactive videos. Learn more about VideoAsk
Want to show up for your customers in a way that’s as personal as it is scalable? Welcome people onboard, give support, get feedback, and make deeper connections, with VideoAsk. Learn more about VideoAsk

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Learn more about LiveAgent
LiveAgent is a fully-featured customer engagement software that gives you the ability to communicate with your customers through multiple customer-preferred channels such as email, text, voice call, or social media. LiveAgent offers powerful reporting features, a universal inbox and a hybrid-ticketing system. Join companies like BMW, Yamaha, and Huawei in providing world-class customer service. Start your free trial, no credit card required. Learn more about LiveAgent

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads. Learn more about EngageBay
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform. Learn more about EngageBay

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself. Learn more about Pipedrive
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself! Learn more about Pipedrive

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Turn surveys into conversations with our chat-like surveys. Engage better with your customers & employees. Learn more about SurveySparrow
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience. Learn more about SurveySparrow

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL. Learn more about Freshdesk

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly. Learn more about LiveChat
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website. Learn more about LiveChat

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Userlike is the first and only live chat software to help your business win and nurture customers across messaging channels. Learn more about Userlike
Userlike boosts customer engagement through chat and messaging. Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions. Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution. Learn more about Userlike

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place. Learn more about monday sales CRM
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace. The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools. More than 100,000 companies around the world rely on monday.com. Learn more about monday sales CRM

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
amoCRM is the world's first messaging-powered CRM. It features sales pipeline, lead tracking, multichannel communication and more. Learn more about amoCRM
amoCRM is the world's first messaging-powered CRM. Multi-channel communication lets you converse through messengers, emails and calls from a single app. Now every interaction with your customers can be a personalized one-on-one dialogue. Plus managers love our powerful analytics, reporting and automation tools.It's the perfect messenger-based sales solution for entrepreneurs and SMBs. Learn more about amoCRM

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage customers instantly with live chat and co-browsing features to resolve issues as they happen. Learn more about Lucky Orange
Build better customer relationships by proactively engaging customers with live chat and real-time co-browsing to resolve customer issues instantly. Use intelligent triggers to invite customers to chat based on page visited, device type, visit number or custom events. Help your chat operators save time with saved replies to common questions and offer them feedback from visitors with emoji-based chat ratings. Gain insight into the customer experience with unlimited surveys and responses. Learn more about Lucky Orange

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Tribe is an online community platform that powers customer engagement via activity feeds, social widgets, gamification & notifications. Learn more about Tribe
Customizable online community platform to connect, engage, and retain users. Enable your users to discuss and connect under your brand. Members can write articles, ask questions, submit answers, create polls, upvote, comment, and share interactive content. Engage your members with our powerful gamification system, personalization, and notification tools. Leverage Tribe's robust community engine, modular apps, integrations, widgets, and API to create thriving online communities. Learn more about Tribe

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho SalesIQ is an all-in-one customer engagement, live chat and analytics platform that provides great customer experience. Learn more about Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement platform that provides live chat software, visitor tracking, AI bots (with code and codeless), audio calling, and more. Using SalesIQ helps unify the efforts of your marketing, sales, and customer support teams, providing a great customer experience and boosting business growth. Get to know your prospects better and increase your sales conversion now. Learn more about Zoho SalesIQ

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Sales Execution Platform built to help you sell faster. Prioritize leads & tasks, recommend actions, and help your team execute them. Learn more about LeadSquared
LeadSquared is a new-age SaaS platform that provides end-to-end sales, marketing, and onboarding automation solutions. It specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Benefits that LeadSquared users have identified: • Zero Lead Leakage • Intelligent and efficient lead prioritization • 70% reduction in lead turnaround time • Automated sales and marketing processes • Integration with multiple business tools • Learn more about LeadSquared

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM Plus unifies all the different touchpoints of a business along with the data collected in each of them in one platform. Learn more about Zoho CRM Plus
Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer engagement, a 360- degree customer view, inter-team collaboration tools, advanced analytics, built-in AI, and more. Learn more about Zoho CRM Plus

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Improve your Customer Engagement and nurture your clients throughout their entire lifecycle with one single & adaptable tech platform. Learn more about Froged
The best solution to increase customer engagement & retention for your business. Our tool is designed to nurture your customers throughout their entire lifecycle. With FROGED you will be able to increase engagement, retention, and reduce churn. Serve your customer's unique needs with personalized product flows, email campaigns, an integrated knowledge base, dynamic chat, and automated messages. Over 2K integrations available. Start a 7-day FREE trial today! Learn more about Froged

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Canny is a user feedback tool built to cover everything you need to navigate the entire feedback cycle. Learn more about Canny
Capture, organize, and analyze user feedback in one place to inform your product decisions. Prioritize feedback, build a roadmap, and close the communication loop with a built-in changelog. Learn more about Canny

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds. Learn more about CallPage
CallPage is an industry leader in providing automatic callback software and call tracking solutions. With customizable widgets, CallPage enables businesses to generate up to 75% more inbound calls from their website visitors! Visitors can request instant calls and CallPage will connect them to your consultant in just 28 seconds. CallPage is also ideal for customer service and call centers. With call scheduling and voice messaging features, you can improve your customers' experience. Learn more about CallPage

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution Learn more about LiveVox
LiveVox’s powerful, next-generation contact center platform allows companies to meet customers on their channels of choice, Voice, Email, SMS, and Webchat while using Artificial Intelligence, or AI to create a seamless customer experience. All data is unified across core contact center functions - CRM, WFO, and Omnichannel/AI into a single digital customer engagement platform giving agents access to all interactions to provide superior customer experiences in a timely and efficient manner. Learn more about LiveVox

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Helpwise is a Shared Inbox for your Team Email, SMS, Live Chat, WhatsApp, Social Media accounts & many other channels. Learn more about Helpwise
Helpwise allows customer focus teams to convert customer queries to customer delight. It serves as a one-stop solution for customer support and sales reps who want to handle customer communication across multiple channels, using one platform. Using Helpwise, companies can manage team emails, social media messages, WhatsApp messages, SMS, and live chat conversations as well! With Helpwise, companies can create Knowledgebases and chatbots as well as provide faster and better customer support. Learn more about Helpwise

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An AI-powered customer engagement platform that enables delivering messages at the best times across 9 channels. Learn more about Netcore
Netcore's Customer Engagement module enables B2C marketers to take the guesswork out by delivering messages at the optimal times for best conversion and retention rates. It works on a comprehensive customer data profile that enables the AI engine to automate campaigns and communications. It helps build meaningful customer journeys across 9 channels and view results and insights on dashboards. Analyze customer behavior at every stage and make real-time tweaks based on revenue and other insights. Learn more about Netcore

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Gupshup is the leading conversational messaging platform, powering over 6 billion messages per month over 30+ Messaging channels Learn more about Gupshup
Gupshup enables businesses build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to nearly a billion users across channels including SMS, WhatsApp, Instagram, Mobile Web, Voice, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat, In-app amongst others. Learn more about Gupshup

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Notificare is the Customer Engagement Platform that helps brands to (re)engage their audience to increase retention and conversions. Learn more about Notificare
Notificare is a leading Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet., to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Every superhero needs a sidekick. Learn more about Notificare

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
An all-in-one product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Learn more about Product Fruits
Product Fruits is a no-code product adoption platform for web-based apps. It allows you to onboard users at scale by guiding them step by step and showing how to derive value from your product. Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base. Our customers achieve higher conversions, lower churn and less support tickets. Learn more about Product Fruits

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Make simple, step-by-step website walkthroughs for onboarding and converting every user. Learn more about Nickelled
Build interactive, code-free walkthroughs that onboard and convert every user. Our easy step-by-step guides can be added to any website WITHOUT code integration - you can create your first Nickelled website walkthrough in minutes and share with colleagues, customers or prospects in seconds. Train your customers or team on new website updates, work processes and online tools. Try Nickelled FREE today. Learn more about Nickelled

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Nudgify is a Social Proof, Fomo & Sales Pop app. It works with e-Commerce platforms (Shopify, WooCommerce, Magento, Wix), SaaS & more Learn more about Nudgify
Nudgify is a Social Proof & Fomo App Tool that integrates seamlessly with e-Commerce platform such as Shopify, WooCommerce and Magento. Nudges turn live data into Social Proof and Sales Pop notifications such as Recent Sales, Live Visitors, but also Google and TrustPilot Reviews. Adding real-world context to your online business helps you to build trust and increase conversions. More Than a Simple Social Proof App (cf. ProveSource, CartKit, Proof Pulse), it goes beyond Social Proof. Learn more about Nudgify

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. Learn more about Simplify360
We are a digital customer experience platform. Manage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. We also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. Our USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. We also provide embedded AI and chatbot solutions. We are among the lowest cost to own! Learn more about Simplify360

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Solitics enables marketers to be brilliant, driving deeper customer engagements by using & analyzing data for real-time interaction. Learn more about Solitics
Solitics enables the best marketers to create automated and personalized customer journeys in true real-time (1.8 seconds) across multiple channels. Marketers also get a clear analysis of campaign effectiveness and powerful insights for continuous improvement. Solitics’ proprietary technology leverages low-code integration to connect directly to all distributed data sources on one hand and all marketing channels on the other, going live in under 30 days. Learn more about Solitics

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention. Learn more about Userflow
The fastest way to fast user onboarding You want to improve user onboarding but your developers are busy. Your conversion rate suffers. Userflow lets your whole team build customized in-app surveys, tours and checklists, without code. Convert more customers and increase retention. Learn more about Userflow

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Drive lasting customer loyalty with Engage365, a Customer Engagement solution powered by Microsoft Dynamics CRM. Learn more about Engage 365
Loyalty Program Platform – Engage 365 powered by Microsoft Dynamics CRM uses the best of Microsoft technology to allow businesses to ace their customer engagement strategy and customer retention strategies by impressive loyalty solutions. You can now reward and retain customers through personalized interactions across multiple touchpoints. Yegertek has extensively used Engage 365 in building retail loyalty solutions, online loyalty program and is a preferred restaurant loyalty programs provider Learn more about Engage 365

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program. Most effective, economical, easy to setup, customizable and highly scalable. Seamless and friction-less for consumers to use. The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate. Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports. Learn more about Consumer Marketing Platform

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Collects & processes billions of events in real-time to create unique customer journeys through automated marketing campaigns. Learn more about Evam
Evam is a leading technology company specializing in customer journey orchestration through continuous intelligence capabilities. Evam reaches more than 600+ end-users daily and processes billions of touch points to take the right action in real-time to derive maximum business value. Evam's unique solutions help enterprises to create real-time customer journeys and show the next best offer through marketing automation solutions with AI-based predictive technology across all channels. Learn more about Evam

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Brandwise is an enterprise grade digitization platform for brands to authenticate products and engage with consumers. Learn more about Brandwise
Brandwise is an enterprise grade digitization platform, to authenticate products and build direct engagement channels with customers. Uses patented Cryptoblock technology on permissioned blockchain to generate immutable digital signature for authentication. Create unit level engagement channel using QR/NFC. Acquire business intelligence, build brand trust, orchestrate dynamic content delivery to your consumers. Learn more about Brandwise

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.
Slack is a collaboration hub, where the right people and the right information come together, helping everyone get work done. When your team needs to kick off a project, hire a new employee, deploy some code, review a sales contract, finalize next year's budget, measure an A/B test, plan your next office opening, and more, Slack has you covered. Try Slack with your team for free. Learn more about Slack

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM. Learn more about Zoho CRM

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options. Learn more about Viber

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Hootsuite powers social media for over 21 million users in 175+ countries around the world—from the smallest businesses to the largest enterprises. Build your brand, strengthen connections with customers, and drive results business leaders care about by integrating social across your whole organization. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster. Learn more about Hootsuite

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk is the only complete customer service solution, that is both easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. All your customer interactions live in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and a full customer history. Get up and running quickly, and expect to see results even faster. Learn more about Zendesk

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Take your customer support to the next level. All you need is the right helpdesk software to engage your customers over multi-channel.
Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Engage your customers via email, social media, live chat, self-service portals and web forms in single interface communication. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Learn more about Zoho Desk

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED on Capterra & G2! NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards. FLEXIBLE REDEMPTION so people choose something they actually want. PURPOSE-DRIVEN with one day of clean water donated for every gift sent. FREE ACCOUNT to get started sending rewards in minutes, not months! Learn more about Guusto

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Build better customer relationships with the #1-rated Business Messenger.
Intercom is a Customer Communications Platform. With Intercom, you can build better customer relationships through personalized, messenger-based experiences across the customer journey. The world's most successful companies, like Atlassian, Shopify, and New Relic use Intercom to deliver conversational customer experiences through chat, bots, and personalized messaging. Learn more about Intercom

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more! Learn more about Trustpilot

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite. Learn more about Apptivo

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Marketo Engage is a leading marketing automation platform with a range of capabilities for small and medium businesses and large enterprises, across various industries. Some common features include email marketing, nurturing, SEO, landing pages, scoring, and analytics while other editions offer advanced features such as website personalization, mobile engagement, social and web retargeting. Typical customers include both B2C and B2B brands of all sizes. Learn more about Marketo Engage

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Deliver mission critical service faster with Incident Management
Service Cloud 360, the world’s #1 customer service platform, empowers companies to drive seamless engagement across the entire customer journey. Address incidents quickly by ensuring your teams can identify, track, and fix issues with proven workflows. Give agents and service operations teams full visibility into incidents, cases, and customer data in a single workspace. Create an even better customer experience with Incident Management best practices built into the #1 service platform. Learn more about Salesforce Service Cloud

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe. Learn more about Typeform

Features

  • Live Chat
  • Feedback Management
  • Churn Management
  • Reporting/Analytics
  • Communication Management