15 years helping South African businesses
choose better software

Community Software

Community software allows businesses to connect with their customers by creating a space for sharing ideas, collecting opinions, storing Q&A data, and interacting with fellow customers and business representatives.

South Africa Show local products
Strengthen community engagement and grow fully branded private communities with Hivebrite's all-in-one community management platform. Learn more about Hivebrite
Hivebrite is an all-in-one community management platform. It empowers organizations of all sizes and sectors to launch, manage, and grow fully branded private communities. Hivebrite is completely customizable and provides all the tools to strengthen community engagement. Keep member data up-to-date, manage memberships and events, collect payments, centralize communication, and more from one easy-to-use platform. Over 1000 clients worldwide use Hivebrite to create and engage communities. Learn more about Hivebrite

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Bettermode is an all-in-one customer community platform that unifies customer engagement tools to create better customer experiences. Learn more about Bettermode
Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. With Bettermode, product teams collect ideas and feedback. Customer support and success teams build resource centers and knowledge base. Marketing teams communicate with customers, organize events, and scale content creation. It is popular for its unmatched level of customization, an app ecosystem, third-party integrations, and premade templates that simplify community building. Learn more about Bettermode

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Slack is your productivity platform. Welcome to the command center of your workday.
Slack is your productivity platform. Welcome to the command center of your workday. Discover a more flexible way to work with all your people, apps and partners in one space. Slack connects people with each other and with their tools and data. Equip teams to be their most efficient and productive—to save time, increase ROI and open up all kinds of opportunities. Slack isn’t just a tool for sending messages. It’s a place where work flows between all your teams, tools, customers and partners. Learn more about Slack

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Social media solution that helps businesses manage content, create and edit posts, and monitor engagement across Instagram accounts.
Social media solution that helps businesses manage content, create and edit posts, and monitor engagement across Instagram accounts. Learn more about Instagram

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Squarespace is the all-in-one platform to build a beautiful website, online store, or portfolio.
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions in more than 200 countries with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospital business management via Tock. Learn more about Squarespace

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Workplace connects everyone in an organization using familiar Facebook features like chat, video calling, posts and groups.
Workplace connects everyone in an organization using familiar Facebook features like Chat, video calling, posts and Groups. It integrates with the business tools you already use and provides a simple, secure and more productive way for people to share knowledge, work together and build connected communities. Learn more about Workplace from Meta

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network.
Revolutionize internal communications by bringing together all employees inside a private and secure enterprise social network. Connect with people across your organization to make better decisions, faster. Allows all employees to know whats happening day to day as well as build on the work of others. Employees will be able to create groups relevant to work and other interests, along with keeping documents or photos in context while still discussing things online. Learn more about Microsoft Viva Engage

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Affordable, All-In-One Solution to streamline community management, memberships, email marketing, website design & more. Try A Demo!
---- TRY 7-DAY FREE TRIAL: https://www.brilliantdirectories.com/trial ---- Brilliant Directories offers an Affordable, All-In-One Member Management Solution to streamline all aspects of your membership website or association. A complete, turn-key solution with quick setup and free, unlimited support from real people. Includes website design, online payment processing, multi-level memberships, past due monitoring, premium member's only content, and more. Learn more about Brilliant Directories

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Create a stand-alone branded website for your members. and engage with your customer community.
QuestionPro is a leading SaaS survey solutions company providing a wide range of applications to measure and manage customer experience, employee engagement, and the pulse of the audience. Conduct video discussions and multiple polls with online communities. Send surveys in under 5 mins with 40+ question types, ready-made survey templates, and customizable design themes. We are ISO 27001 certified and comply with leading data security standards and data privacy laws including GDPR. Learn more about QuestionPro

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Online communication tool that allows video, audio, and text conversations, using public or private servers.
Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content. Learn more about Discord

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Yotpo's eCommerce Retention Marketing Platform helps brands win customers for life with reviews, SMS, email, loyalty, and subscriptions
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences that drive eCommerce growth. Yotpo is a Forbes Cloud 100 company with offices worldwide including the United States, Canada, Israel, United Kingdom, Bulgaria, and Australia. Learn more about Yotpo

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Flock is a collaboration tool that helps you get work done, only faster! Trusted by over 32,000 businesses globally.
Build your community with Flock! From instant messaging and web conferencing to creating channels and integrating with your favorite external apps like Google, MailChimp, Dropbox, Jira, Trello and more - Do more together. Flock is a powerful tool that comes loaded with built-in features like Shared To-Dos, Reminders, Notes, Polls and more! Start for FREE Learn more about Flock

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
A full fledged alumni management solution (SAAS) for educational institutions & corporates to build their exclusive alumni networks.
Helps colleges for alumni connect, managing alumni database and improving alumni engagement with 540+ customers from 22 countries by providing: • Exclusive alumni portal with an integrated mobile app • Partner Eco system providing alumni benefits • Career Center mentoring platform • Additional Professional services for onboarding alumni • 6 Track Certification program for Alumni Officers Helps Corporates to connect with ex-employees, for employer branding, boomerangs & exit help desk. Learn more about Vaave

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Connect and manage your employee community with Connecteam’s best-in-class 100% customizable and collaborative environment.
Connecteam is a community management software for team leads to manage user groups according to their unique needs. Stay in contact with your co-workers through the built-in live chat in 1:1 chats, group chats, or a channel for the entire team. Connecteam’s advanced directory keeps all employee contact information on hand and up-to-date. Learn more about Connecteam

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Bloomfire Knowledge Management Platform strengthens community engagement with intuitive knowledge sharing and collaboration features.
Bloomfire Knowledge Management Software excels in fostering Community within organizations by offering intuitive knowledge sharing and collaboration features. This platform is ideal for businesses looking to build a strong sense of community among employees, partners, or customers. Bloomfire enables users to easily share insights, ask questions, and engage in discussions, creating a dynamic and interactive community space. The platform’s AI-driven search and content management tools enhance the user experience by making information readily accessible and easy to navigate. Its robust security measures, including SOC2 Type II compliance and AES-256 data encryption, ensure that all community interactions are secure and private. Whether it’s for internal employee communities or external customer forums, Bloomfire’s community features provide a centralized platform for engagement, knowledge exchange, and collaborative problem-solving. Learn more about Bloomfire

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Influitive offers a unique solution designed for CS, CX, and Product teams to engage with customers and gather rapid feedback.
Influitive offers a unique community solution designed for CS, CX, and Product teams to engage with customers and gather rapid feedback on any topic. Influitive combines a modern approach to forums and gamification and even integrates with existing communities powered by Salesforce and Khoros to create seamless customer experiences. The community solution also supports employee intranets. Learn more about Influitive

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
ON24 provides digital experiences and webcasting for corporate communications and demand generation via a cloud-based SaaS application.
ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive, data-rich webinars and content experiences that help people connect on a more human level and make smarter business decisions. Through ON24, marketers can create Live, On Demand and Personalized Engagement, turn it into actionable intelligence and integrate it across their operations. Informed by over a billion engagement minutes, marketers drive more revenue from ON24 than any other channel. Learn more about ON24

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
The Webex Events (formerly Socio) online event community platform enables year-round, continuous attendee engagement and networking.
The Webex Events (formerly Socio) online event community platform allows marketers and event organizers to build a hub for continuous attendee engagement. Event marketers and organizers can connect their customers and power ongoing learning, engagement, collaboration, and networking in one central location. Enable year-round participation with virtual events, virtual roundtables, games, and more, all hosted within the online community. Full branding and customization options are also available. Learn more about Webex Events (Formerly Socio)

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Quip is a new way to collaborate with your team that combines documents, spreadsheets, to-do's, and chat in one seamless experience.
Quip is a new way to collaborate with your team and customers that combines documents, spreadsheets, checklists, and chat in one seamless experience. Create an easy-to-use intranet by organizing your content into shareable folders for easy navigation and discovery. Used by thousands of the most innovative companies in the world: Facebook, NewRelic, Quora, and Pinterest. Available on web, Mac, Windows, Android, and iOS. Get started with Quip for free. Learn more about Quip

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Creating a community has never been easier than with NiceJob. Create brand advocates and highlight them across your social!
Creating a community has never been easier than with NiceJob. We provide you with all the tools necessary to interact with your customers at each step of the customer journey, turning them into fans along the way. Our automation campaigns allow you to collect reviews, turn them into customer stories, and share them across your social media. Unlike competitors, we have no contracts, a 14-day free trial, and are only $75/month. Learn more about NiceJob

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Thinkific Communities is a collaborative, online learning experience that your students will stay for, and pay for—all in one place.
Thinkific Communities are online learning environments where your audience can learn together and build meaningful relationships, while you build your business. With features like group discussions, live events, sub-spaces and access to paid memberships, Communities transform a one-way experience into a valuable and collaborative exchange. Stay true to your customers, your values and your brand with complete ownership and control—all on a single, integrated platform. Learn more about Thinkific

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
UUKI is a community platform creator to share content, discussions, events, and bring people together.
UUKI is a white labelled creator community platform that brings together discussions, memberships, and content. Power your community with management & moderation tools, spaces(subforums), analytics, and monetisation. Creators have a chance to build different types of communities like membership, education and courses, product, and coaching communities. When it comes to discussions, it is possible to organize them in public or private spaces, depending on your requirement. Learn more about uuki

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Build your community with integrated tools for online and offline engagement. GreenRope CRM will help you create active community.
With GreenRope CRM, you can build and nurture your community with integrated tools for online and offline engagement. You can set up groups, forums, blogs, and events to share information, gather feedback, and create a sense of belonging. You can also use email marketing, social media, and mobile to stay in touch with your community and keep them informed. GreenRope is a complete CRM that helps you create a loyal and active community. Learn more about GreenRope

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management
Open source team communication platform that provides organizations with messaging and file-sharing tools for web, PCs, and mobiles.
Mattermost provides enterprise-grade collaboration solutions for the worlds leading organizations on a vibrant open source platform. Our private, hybrid and public cloud solutions offer secure, configurable, highly scalable messaging across web, mobile and PC with archiving, search, and deep integration across in-house systems. Learn more about Mattermost

Features

  • Member Directory
  • Content Management
  • Ideation
  • Access Controls/Permissions
  • Alerts/Notifications
  • Communication Management
  • Mobile Access
  • Chat/Messaging
  • Feedback Management