---
description: Page 5 - See the list of the best ITSM Tools solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 5 - ITSM Tools - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](https://www.capterra.co.za/directory/30676/itsm/software) > [Page 5](https://www.capterra.co.za/directory/30676/itsm/software?page=5)

# ITSM Tools

Canonical: https://www.capterra.co.za/directory/30676/itsm/software

Page: 5 / 10\
Prev: [Previous page](https://www.capterra.co.za/directory/30676/itsm/software?page=4)\
Next: [Next page](https://www.capterra.co.za/directory/30676/itsm/software?page=6)

> ITSM software, also known as Information Technology Service Management software, focuses on management of internal and external IT support.

-----

## Products

1. [ky2help](https://www.capterra.co.za/software/196043/ky2help) — 4.3/5 (21 reviews) — ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique\!
2. [Faddom](https://www.capterra.co.za/software/201265/faddom) — 4.8/5 (20 reviews) — Enhance ITSM workflows with live maps for faster triage, root cause analysis, and safer change execution.
3. [Hipporello Service Desk for Trello](https://www.capterra.co.za/software/1010843/hipporello) — 4.8/5 (20 reviews) — Cloud-based service desk and help desk software designed to transform the way users manage customer inquiries and support requests.
4. [ServoDesk](https://www.capterra.co.za/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
5. [24Cevent](https://www.capterra.co.za/software/1038693/24cevent) — 4.7/5 (18 reviews) — Complement ITSM processes with reliable on-call escalation and response when incidents require immediate action.
6. [Requestia IT Service Management](https://www.capterra.co.za/software/1050960/requestia-it-service-management) — 4.7/5 (16 reviews) — Cloud-based software that helps businesses improve IT processes and digital transformation through IT service management software.
7. [Virima](https://www.capterra.co.za/software/178220/virima) — 4.6/5 (15 reviews) — Automate and improve ITIL service delivery, make better decisions, and maximize the value of your IT investments with VIRIMA ITSM.
8. [Ivanti Neurons for ITSM](https://www.capterra.co.za/software/193225/service-desk) — 3.9/5 (15 reviews) — Gain a proven, robust IT service management solution that transforms help desks and support teams into strategic business enablers.
9. [Tiflux](https://www.capterra.co.za/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
10. [Remedyforce](https://www.capterra.co.za/software/110648/bmc-remedyforce-service-desk) — 4.3/5 (15 reviews) — Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk.
11. [i-Vertix](https://www.capterra.co.za/software/1012580/i-vertix-it-network-monitoring--management) — 4.9/5 (15 reviews) — Enterprise solution for: IT Network Monitoring, Log \& Data Management and IT Asset Management. Available on premise, on cloud and SaaS.
12. [EV Service Manager](https://www.capterra.co.za/software/124331/easyvista) — 3.4/5 (14 reviews) — EV Service Manager is no code and highly configurable to support the most complex ITIL requirements with simplicity and agility.
13. [C2](https://www.capterra.co.za/software/135915/c2-atom) — 4.3/5 (14 reviews) — Transform your IT service management with a fully integrated ITSM platform that can be configured to your needs.
14. [ProProfs Help Desk](https://www.capterra.co.za/software/200141/proprofs-help-desk) — 4.9/5 (14 reviews) — From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues.
15. [CA Service Desk Manager](https://www.capterra.co.za/software/145590/ca-service-desk-manager) — 3.5/5 (13 reviews) — CA Service Desk Manager is an IT service management software that provides change management, automation, and practice content.
16. [everything HelpDesk](https://www.capterra.co.za/software/127267/everything-helpdesk) — 4.3/5 (13 reviews) — \#1 for schools, universities, and state and local government. Simplifies ticket submission and automates workflow and reporting.
17. [i-doit](https://www.capterra.co.za/software/177054/i-doit-pro) — 4.7/5 (13 reviews) — i-doit pro is the all in one solution for all your documentation projects, CMDB and IT asset management.
18. [ConnectWise Cybersecurity Management](https://www.capterra.co.za/software/202174/continuum-fortify) — 4.5/5 (13 reviews) — ConnectWise delivers everything an MSP/TSP needs to build and launch a successful cybersecurity practice.
19. [iTOP](https://www.capterra.co.za/software/163429/itop) — 4.1/5 (12 reviews) — iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices.
20. [OfficeAmp](https://www.capterra.co.za/software/176209/officeamp) — 4.2/5 (12 reviews) — Easily collect, manage, resolve issues related to office operations. Categorize \& assign tasks within Slack - where your team works\!
21. [DeskDirector](https://www.capterra.co.za/software/176872/deskdirector-portal) — 4.5/5 (12 reviews) — DeskDirector ITSM Software optimizes business outcomes with advanced automation, centralized operational workflows, custom forms \& more
22. [Total Network Inventory](https://www.capterra.co.za/software/133961/total-network-inventory) — 4.7/5 (11 reviews) — Maintain a clear and structured inventory of IT assets to support your IT service management processes.
23. [Efecte IT Service Management](https://www.capterra.co.za/software/187633/efecte) — 4.6/5 (11 reviews) — Efecte ITSM allows your services, people, and assets to easily be consolidated and managed from one solution.
24. [Forethought](https://www.capterra.co.za/software/196175/agatha) — 4.5/5 (11 reviews) — Forethought is the first AI-native platform for enterprise customer experience.
25. [AntMyERP](https://www.capterra.co.za/software/199145/ant-my-erp) — 5.0/5 (11 reviews) — Manage all your Business Functions with just ONE SOFTWARE. Designed for B2B for Sale, Service, Rental,Repair, AMC of Equipments

-----

Page: 5 / 10\
Prev: [Previous page](https://www.capterra.co.za/directory/30676/itsm/software?page=4)\
Next: [Next page](https://www.capterra.co.za/directory/30676/itsm/software?page=6)

## Related Categories

- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30676/itsm/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":null,"url":"https://www.capterra.co.za/","@type":"WebSite","@id":"https://www.capterra.co.za/#website","publisher":{"@id":"https://www.capterra.co.za/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.co.za/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"ITSM Tools","description":"Page 5 - See the list of the best ITSM Tools solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.","url":"https://www.capterra.co.za/directory/30676/itsm/software?page=5","about":{"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#itemlist"},"breadcrumb":{"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#webpage","mainEntity":{"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#itemlist"},"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"https://www.capterra.co.za/directory/30676/itsm/software","@type":"ListItem"},{"name":"Page 5","position":3,"item":"https://www.capterra.co.za/directory/30676/itsm/software?page=5","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 5 - ITSM Tools - Prices &amp; Reviews - Capterra South Africa 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"ky2help","position":1,"description":"ky2help is an intuitive all-in-one software for IT & Enterprise Service Management. The standard software is Serview certified and offers ITIL processes out-of-the-box. In addition, ky2help has the simplicity and flexibility it needs to deliver processes to all business units in the shortest possible time. ky2help is arbitrarily scalable and very easy to integrate into your system landscape. You benefit from a short implementation time and low maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.capterra.co.za/software/196043/ky2help","@type":"ListItem"},{"name":"Faddom","position":2,"description":"Faddom integrates seamlessly into ITSM workflows by delivering live maps of IT environments. It accelerates incident resolution, improves change impact analysis, and enables better root cause tracking, no agents or logins needed. Gain infrastructure awareness without disrupting operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04d5a7ce-04e0-4a75-999d-049fe68eb3af.jpeg","url":"https://www.capterra.co.za/software/201265/faddom","@type":"ListItem"},{"name":"Hipporello Service Desk for Trello","position":3,"description":"Cloud-based service desk solution designed to transform the way users manage customer inquiries and support requests using forms and email. The software natively integrates with Trello, allowing users to handle customer issues collaboratively. It assists with ticket management, automation, analytics and reporting, and more. It helps create, track, and prioritize support tickets for timely resolution. It offers a knowledge base, a centralized repository of FAQs, guides, and troubleshooting resources. \n\nHipporello Service Desk for Trell helps streamline workflows and automate repetitive tasks, gain insights into support performance and customer satisfaction metrics. It offers customizable forms and branding options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1985824-5fce-4c20-ad5f-80eb0db2241b.png","url":"https://www.capterra.co.za/software/1010843/hipporello","@type":"ListItem"},{"name":"ServoDesk","position":4,"description":"Simplisys is a leading cloud-based help desk software built to enable progressive, medium sized organisations to grow by adopting industry best practice. Designed with an easy-to-use interface it enables agents to manage incidents, requests, problems,changes and events rapidly. Join our growing UK customer base such as Sue Ryder, Tearfund, Crossreach, Branstons and Church of Scotland who are using Simplisys to lower their support costs, raise productivity, and increase customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.capterra.co.za/software/196664/servodesk","@type":"ListItem"},{"name":"24Cevent","position":5,"description":"24Cevent is designed for the moment when things break.\n\nMost organizations already have monitoring tools, but when a critical incident occurs, teams still lose time figuring out who should respond, confirming if someone is acting, and coordinating actions across multiple channels.\n\n24Cevent focuses on incident response and on-call coordination. It ensures alerts reach a real person, require acknowledgment, escalate automatically if there is no response, and allow teams to execute actions while the incident is still happening.\n\nInstead of just notifying, 24Cevent helps teams reduce response time, avoid missed alerts, and maintain operational continuity during high-impact incidents.\n\nIt is not a monitoring platform or a help desk.\nIt is built for teams that need to act immediately when downtime means lost revenue, risk, or service disruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fb855f-9e27-4267-99a7-db7bd34173c1.jpeg","url":"https://www.capterra.co.za/software/1038693/24cevent","@type":"ListItem"},{"name":"Requestia IT Service Management","position":6,"description":"Requestia IT Service Management software helps companies adopt ITIL best practices. It includes modules for managing service desk, incidents, problems, changes, service catalog, and more to improve IT process maturity and support digital transformation. The software provides configurable workflows and process automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73478993-ce26-40e7-bf1a-28a0e3ffc67f.jpeg","url":"https://www.capterra.co.za/software/1050960/requestia-it-service-management","@type":"ListItem"},{"name":"Virima","position":7,"description":"VIRIMA IT Service Management (ITSM) builds upon VIRIMA's proven, powerful, and flexible IT asset discovery, visualization, and asset management (ITAM) solutions. VIRIMA ITSM helps IT Operations professionals take control of their IT environments, deliver the services their users need and want, make more informed and insightful decisions, and maximize the business value of their IT investments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.capterra.co.za/software/178220/virima","@type":"ListItem"},{"name":"Ivanti Neurons for ITSM","position":8,"description":"Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from request capture to remediation. Automated workflows eliminate costly manual processes while making operations more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced service management processes, the modular design of Ivanti Neurons for ITSM is packaged to deploy quickly and scale easily.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7354c289-d09d-46ce-b6f6-9a56333d4cdb.png","url":"https://www.capterra.co.za/software/193225/service-desk","@type":"ListItem"},{"name":"Tiflux","position":9,"description":"A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments.\nSet your own brand, color and url at our white label plan to give more confidence to your customers.\nSome off tools are Remote Access, Password Safe, Monitoring, chat, app mobile and other","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7fbba67f-d77e-4b76-a2cc-39dda7936bac.png","url":"https://www.capterra.co.za/software/200798/tiflux","@type":"ListItem"},{"name":"Remedyforce","position":10,"description":"Remedyforce is everything you need in an IT help desk, without the hassle of hardware.  With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e79f467c-92b6-4657-82ff-7da88851661e.jpeg","url":"https://www.capterra.co.za/software/110648/bmc-remedyforce-service-desk","@type":"ListItem"},{"name":"i-Vertix","position":11,"description":"i-Vertix is a flexible and modular enterprise solution that aims to simplify the management of the customers' IT infrastructure through one single tool. i-Vertix offers simple to use, efficient and customisable solutions for IT Networking Monitoring & Management, IT Application Management, Network Configuration Backup, End User Monitoring, Log & Data Management, IT Asset Management & Inventory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40ba401f-2ab5-46aa-bfbc-41c8f8875ecc.png","url":"https://www.capterra.co.za/software/1012580/i-vertix-it-network-monitoring--management","@type":"ListItem"},{"name":"EV Service Manager","position":12,"description":"ITSM software designed to make IT easy. This is the \"loyal to IT\" software delivering top-notch service that's easy to work with and easy to use. EasyVista focuses on three areas: Avoiding productivity loss (by preventing future incidents from occurring), enabling business outcomes (by accelerating incident resolution), and cost efficiency (offering best-in-class TCO, improving sustainability in IT, and increasing tech pace of adoption).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/35f1b28f-e68f-4794-baba-19da5f3950d2.png","url":"https://www.capterra.co.za/software/124331/easyvista","@type":"ListItem"},{"name":"C2","position":13,"description":"C2 ITSM is an integrated IT service management software designed for companies seeking to provide quality service delivery. It is also an ITIL certified service center designed to improve your operational efficiency and automate all your incident, problem and request management processes. Provide the best possible user experience with C2 ITSM, an unrivaled, fully automated, bespoke ITSM platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8eaa9b7-1047-4993-8448-7c48563f05a9.png","url":"https://www.capterra.co.za/software/135915/c2-atom","@type":"ListItem"},{"name":"ProProfs Help Desk","position":14,"description":"ProProfs Help Desk is a popular online help desk software that is hosted on the leading cloud platform- IBM. With a shared inbox, you can simply track, prioritize, assign, and resolve all support tickets in a jiffy. Rise above repetitive tasks by leveraging an automated workflow- where tickets are automatically assigned to relevant agents and you receive automated alerts & notifications. With integrations such as Knowledge base and live chat, you can reduce ticket volume & engage with customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/582a0861-8c29-49a3-b126-af179facd981.png","url":"https://www.capterra.co.za/software/200141/proprofs-help-desk","@type":"ListItem"},{"name":"CA Service Desk Manager","position":15,"description":"The CA Service Desk Manager is an IT service desk software solution that provides change management, automation, best practice workflows, and a modern user interface to help IT service teams work more productively and collaborate to deliver customer service. Key capabilities include self-service portals, knowledge management, asset management, and advanced reporting. The software is designed to elevate the customer experience and empower IT teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01a85a9f-df24-4739-a7ca-046a726114bb.jpeg","url":"https://www.capterra.co.za/software/145590/ca-service-desk-manager","@type":"ListItem"},{"name":"everything HelpDesk","position":16,"description":"#1 FOR SCHOOLS, UNIVERSITIES, AND STATE & LOCAL GOVERNMENT. A robust help desk built with ITSM power to increase end-user satisfaction, minimize level 1 support staffing needs, save time on recurring tasks and projects, and save money optimizing for multiple departments (IT, Facilities, Maintenance, HR, etc.)  For government, K-12, and higher education including universities, colleges, etc. Join hundreds of other government organizations and schools, and TRY IT TODAY FOR FREE!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1544c2e2-9c50-468c-99d8-f7df36f0b053.jpeg","url":"https://www.capterra.co.za/software/127267/everything-helpdesk","@type":"ListItem"},{"name":"i-doit","position":17,"description":"From IT asset management to the CMDB: i-doit has a solution for all of your documentation projects. Existing data sources can be integrated, giving you all of your information in a centralised, well-organised repository. Ensuring you know everything about your IT!\n\nInventory management is a laborious process, but whatever the many origins of your IT assets, i-doit makes it clear and understandable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c7e0af5-5afb-49a1-96db-c65e50ff7d9a.png","url":"https://www.capterra.co.za/software/177054/i-doit-pro","@type":"ListItem"},{"name":"ConnectWise Cybersecurity Management","position":18,"description":"ConnectWise Cybersecurity Management software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/190d44dd-b0a6-4c52-b63a-b23654531dc6.png","url":"https://www.capterra.co.za/software/202174/continuum-fortify","@type":"ListItem"},{"name":"iTOP","position":19,"description":"Looking for a reliable, flexible, and cost-effective way to manage your IT services easily? iTop is the comprehensive solution designed with your needs in mind.\n\nWhether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality.\n\nGain a real-time, 360° view of all your IT assets and incidents in one place, reducing downtime and improving the efficiency of your support team. Effortlessly manage multi-client environments and streamline collaboration across departments.\n\niTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. Originally developed as an open-source project, iTop has continually evolved to address the challenges of modern IT management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc641a87-4ef3-472e-ae1e-07e177d09401.png","url":"https://www.capterra.co.za/software/163429/itop","@type":"ListItem"},{"name":"OfficeAmp","position":20,"description":"Manage Employee Requests for IT, HR, Facilities and Office Manager. \nCollect, manage and resolve tickets in Slack in real-time. \n\nOfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions. \n\nNeed a snack in a pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. Simply message OfficeAmp and get stuff done around the office.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6459f295-4371-4924-87b2-f2b9ee9e3dba.png","url":"https://www.capterra.co.za/software/176209/officeamp","@type":"ListItem"},{"name":"DeskDirector","position":21,"description":"DeskDirector is an all-in-one ITSM Software that empowers your IT department and optimizes business outcomes across your organization. Fuel business success with advanced automation features, scalable workflows, custom forms designer, personalized portals, unique ticket grouping and other flexible capabilities. Consolidate operational workflows through integrations with Microsoft Power Automate, Teams and more. Use DeskDirector for your internal IT department, as SOP management software and more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/beab6345-4746-43b4-a424-1e0b730a1c62.png","url":"https://www.capterra.co.za/software/176872/deskdirector-portal","@type":"ListItem"},{"name":"Total Network Inventory","position":22,"description":"Reliable service management starts with accurate data. Total Network Inventory helps IT teams automatically collect detailed information about hardware, software, and network devices across the infrastructure. \n\nWith an up-to-date inventory, you can track assets, understand what is installed and where it is used, and keep reliable records for operational tasks such as troubleshooting, planning upgrades, or preparing documentation for audits. \n\nBy centralizing this information in one place, TNI helps IT departments maintain visibility over their environment and make better decisions about asset usage and lifecycle management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/035f4ba8-64e5-4c65-a469-88e49baab5de.png","url":"https://www.capterra.co.za/software/133961/total-network-inventory","@type":"ListItem"},{"name":"Efecte IT Service Management","position":23,"description":"Efecte makes work seamless across different practices through a single-platform approach without independent modules. Efecte ITSM is a proven and easy-to-use tool for digitizing all IT practices allowing services, people, and assets to be consolidated and managed from one solution. We pride ourselves in producing modern solutions; and were the first ITSM tool provider to receive Serview CERTIFIEDTOOL certification for all 19 ITIL4 practices and associated processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04925334-bb6c-43e1-907b-373571d878de.png","url":"https://www.capterra.co.za/software/187633/efecte","@type":"ListItem"},{"name":"Forethought","position":24,"description":"Forethought is the first AI-native platform for enterprise customer experience, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolved billions of monthly support issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39893795-2d65-43a7-a5a7-ef3bccce785f.png","url":"https://www.capterra.co.za/software/196175/agatha","@type":"ListItem"},{"name":"AntMyERP","position":25,"description":"Ant My ERP is One Software to manage your entire business process from Sales, Service, Operation, HR, Assets, Inventory till Invoicing. Designed specifically for B2B businesses who are in Sale, Service, Rent, Repair, AMC of the Equipments like IT, AV, Medical, CCTV, POS, ATM, Tea Coffee Vending, DG Set,Telecom Devices, etc. Ant My ERP allows you to stay on top of your business and provides a true and unified picture of Critical, up-to-the minute business information across your organisation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55d1890f-ec9d-4399-ade3-1894f9c7b183.png","url":"https://www.capterra.co.za/software/199145/ant-my-erp","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30676/itsm/software?page=5#itemlist","numberOfItems":25}
</script>