---
description: Discover and compare Issue Tracking Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Issue Tracking Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

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## Products

1. [C2](https://www.capterra.co.za/software/135915/c2-atom) — 4.3/5 (14 reviews) — Transform your IT service management with a fully integrated ITSM platform that can be configured to your needs.
2. [ProProfs Help Desk](https://www.capterra.co.za/software/200141/proprofs-help-desk) — 4.9/5 (14 reviews) — From seed-stage startups to multinational companies, thousands of businesses choose ProProfs Help Desk to resolve customer issues.
3. [PICC Software](https://www.capterra.co.za/software/212028/picc-solution) — 4.9/5 (14 reviews) — PICC turns companys knowledge into a competitive advantage. Suited for Mid to large size companies.
4. [Insite Teams](https://www.capterra.co.za/software/1010839/insite-teams) — 4.8/5 (13 reviews) — Construction teams, Maintenance crews, Hospitality, Lettings \& sales, plus many more, a versatile platform which works for all.
5. [Rely](https://www.capterra.co.za/software/1034106/rely) — 4.8/5 (13 reviews) — The smart, secure \& simple way to manage workplace issues.
6. [Codegiant](https://www.capterra.co.za/software/175586/codegiant) — 4.4/5 (12 reviews) — Issue tracking, continuous integration, and documentation in a single platform. It is free for upto 5 users and unlimited repositories.
7. [Alcea IssueTrack](https://www.capterra.co.za/software/160250/fit-issuetrack) — 4.2/5 (10 reviews) — Alcea IssueTrack is a team oriented web-based issue tracking solution which includes multiple tracks (like HelpDesk) at no extra cost
8. [Taqtics](https://www.capterra.co.za/software/1040628/taqtics) — 4.6/5 (10 reviews) — Built for RETAIL \& RESTAURANT OPERATIONS -Taqtics enables store teams to report store-wide issues easily and ensure prompt resolution.
9. [VisionFlow](https://www.capterra.co.za/software/136777/visionflow) — 4.3/5 (9 reviews) — Web based, powerful IT Service Management Software that supports ITIL framework and any internal already existing workflow.
10. [Mission Control](https://www.capterra.co.za/software/219779/mission-control) — 4.8/5 (9 reviews) — Mission Control is a Project Management and Professional Services Automation SaaS trusted by thousands of companies worldwide.
11. [ServicePRO](https://www.capterra.co.za/software/31608/servicepro) — 4.4/5 (7 reviews) — ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation.
12. [Miruni](https://www.capterra.co.za/software/155166/miruni) — 5.0/5 (7 reviews) — Screen recording synchronized with all the technical data you need to diagnose and fix issues fast.
13. [Applixure](https://www.capterra.co.za/software/200502/applixure) — 4.6/5 (7 reviews) — Applixure offers the simplest Digital Employee Experience (DEX) tools on the market. Get visibility, prioritize \& start fixing.
14. [SQUEAKS](https://www.capterra.co.za/software/1013663/squeaks) — 4.5/5 (6 reviews) — SQUEAKS is a connected worker and productivity platform for manufacturers.
15. [Essembi](https://www.capterra.co.za/software/1060833/essembi) — 5.0/5 (6 reviews) — Streamline issue tracking with transparent workflows, agile tools, and a customer portal for seamless collaboration.
16. [Yodiz](https://www.capterra.co.za/software/134470/yodiz) — 5.0/5 (5 reviews) — Agile Scrum Tool, Issue \& Bug Tracker, Agile Project Management, Kanban Agile Board, Issue Tracker
17. [Alcea Helpdesk](https://www.capterra.co.za/software/163894/fit-helpdesk) — 5.0/5 (3 reviews) — Alcea HelpDesk is a complete tracking system that includes Issue Tracking, Knowledge Base, Contract \& Opportunity Tracking
18. [Request Tracker](https://www.capterra.co.za/software/210595/request-tracker) — 4.3/5 (3 reviews) — Request Tracker is the open, customizable ticketing system for teams who want control and simplicity without vendor lock-in.
19. [Infraon ITSM](https://www.capterra.co.za/software/1049786/infraon-itsm) — 5.0/5 (3 reviews) — The ultimate AI-powered IT service management solution for seamless collaboration, efficiency, and unified support.
20. [Project Drive](https://www.capterra.co.za/software/1002625/project-drive) — 5.0/5 (3 reviews) — Project Drive is a web-based project management solution that empowers teams to optimize their everyday work needs.
21. [Alkimii Property](https://www.capterra.co.za/software/1062964/alkimii-property) — 5.0/5 (3 reviews) — Alkimii Property streamlines hospitality property management with tools for maintenance, reporting, and more.
22. [ServiceTonic](https://www.capterra.co.za/software/112516/servicetonic) — 4.5/5 (2 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
23. [VIZOR IT Asset Management](https://www.capterra.co.za/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews) — Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now.
24. [BigPanda](https://www.capterra.co.za/software/134318/bigpanda) — 4.5/5 (2 reviews) — BigPanda Event Correlation and Automation, powered by AIOps
25. [ConSol CM/Complaint](https://www.capterra.co.za/software/107194/consol-cm) — 5.0/5 (1 reviews) — With ConSol CM/Complaint you can process customer complaints quickly \& efficiently. Eliminate the causes of errors \& create 8D reports

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## Related Categories

- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.co.za/directory)

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With it's innovative UI, simple UX and great set of features, it's probably the best tool. \n\nYodiz has simple pricing model\nStartups: Free for 3 users\nAgile + Issue Tracker: $5/user/month\nOnly Issue Tracker: $3/user/month.\n\nYodiz offers all the great features you would love.\nProduct Backlog\nEpics\nSprint Board\nRelease Board\nIssue Board\nTo-Do list\nProject Reports\nDashboards\nRealtime-notifications\nTagging support","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab9ab42e-dfb9-4b57-8b6a-24cea54b07a3.png","url":"https://www.capterra.co.za/software/134470/yodiz","@type":"ListItem"},{"name":"Alcea Helpdesk","position":17,"description":"Alcea HelpDesk is part of a complete tracking system that will give companies a competitive advantage.  It isn't just a Help Desk tool, it is an all in one tracking platform to give your organization the ability to provide faster response times, increase productivity, and ensure that reported issues are being handled.  Using Alcea's powerful workflow rules to flag incidents that fall below performance standards, Alcea HelpDesk ensures that emergency notifications cause the item to be escalated.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16b5699b-53c7-4d49-bbe5-967eb8bec95a.png","url":"https://www.capterra.co.za/software/163894/fit-helpdesk","@type":"ListItem"},{"name":"Request Tracker","position":18,"description":"Request Tracker (RT) gives teams a powerful, customizable, and affordable alternative to enterprise help desk tools like ServiceNow and Zendesk, with full control over workflows, automation, and data ownership.\n\nRT helps organizations track, manage, and resolve any type of request—whether IT incidents, customer support tickets, HR inquiries, or internal business operations. Its flexible design allows teams to create custom queues, automate repetitive tasks, and integrate seamlessly with email, APIs, and third-party systems.\n\nBuilt for teams that need reliability without complexity, RT delivers enterprise-grade functionality—ticketing, SLA tracking, approvals, dashboards, reporting, and workflow automation—without per-user pricing or vendor lock-in.\n\nThousands of organizations worldwide rely on RT to streamline communication, improve accountability, and simplify request management across every department.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1061c3d-9d52-4c49-9d65-f1ecd035f652.png","url":"https://www.capterra.co.za/software/210595/request-tracker","@type":"ListItem"},{"name":"Infraon ITSM","position":19,"description":"Infraon ITSM, a cutting-edge ITIL V4-aligned IT service management and workflow automation solution, leverages Generative-AI to empower IT, Customer Support, and business teams to efficiently address requests, incidents, changes, and Problems round the clock. Our AI-driven collaborative workspace, a unique offering in the ITSM industry, fosters increased teamwork, enabling faster issue resolution and boosting productivity by over 50%. Experience an omnichannel unified approach with Infraon ITSM","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0289cb6-fc9d-47e7-8fe0-4fd8e76ded20.jpeg","url":"https://www.capterra.co.za/software/1049786/infraon-itsm","@type":"ListItem"},{"name":"Project Drive","position":20,"description":"Project Drive is a web-based project management solution that empowers teams to optimize their everyday work needs. With Project Drive, collaboration and communication are taken to new heights, driving projects to success. Participants can easily share ideas, documents, and most importantly, enter, distribute, and track tasks from any browser.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5f766b9-83c3-4fea-8bd9-7c32d3931609.png","url":"https://www.capterra.co.za/software/1002625/project-drive","@type":"ListItem"},{"name":"Alkimii Property","position":21,"description":"Alkimii Property is a specialised hospitality operations management platform. It streamlines maintenance, incident management, communication, and coordination across properties, centralising operational data and tasks. Features like customisable checklists and visitor logs are easily accessible, while mobile integration allows employees to address issues in real time, enhancing the guest experience.\n\nThe platform aims to improve operational quality, facilitate communication between sites and employees, and enable swift reactions to any challenges. Alkimii Property is more than a daily management tool; it's a strategic asset for maintaining service standards and operational excellence in the hospitality industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/662f126c-a5a1-4633-bb48-cdd5855949b7.png","url":"https://www.capterra.co.za/software/1062964/alkimii-property","@type":"ListItem"},{"name":"ServiceTonic","position":22,"description":"ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.capterra.co.za/software/112516/servicetonic","@type":"ListItem"},{"name":"VIZOR IT Asset Management","position":23,"description":"VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user support. \n\nFeatures include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. \n\nVIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. \n\nAvailable on-premise or in the cloud. Try now for Free.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ff95465-bf00-4758-b4b3-f91571461fae.png","url":"https://www.capterra.co.za/software/112390/vizor-helpdesk-it-assets","@type":"ListItem"},{"name":"BigPanda","position":24,"description":"BigPanda’s platform for Event Correlation and Automation, powered by AIOps, keeps businesses running with AI that transforms IT data into insight and action. BigPanda helps organizations take a giant step towards Autonomous IT Operations by turning IT noise into insights and manual tasks into automated actions. \n\nWithout BigPanda, IT Ops teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48bd28fe-170e-4060-8219-63d4235faa6b.jpeg","url":"https://www.capterra.co.za/software/134318/bigpanda","@type":"ListItem"},{"name":"ConSol CM/Complaint","position":25,"description":"ConSol CM/Complaint goes beyond complaint handling and offers powerful issue tracking features to support quality assurance and continuous improvement. At the end of each complaint, a follow-up case can be created to analyze root causes and identify improvement potential. All relevant information is stored within the case, while workflows ensure structured processing and complete documentation. 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