---
description: Discover and compare Issue Tracking Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Issue Tracking Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

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## Products

1. [Naverisk](https://www.capterra.co.za/software/171182/naverisk-rmm-psa) — 4.8/5 (97 reviews) — Remote support \& ticketing solution built into our Naverisk All-in-One remote monitoring and management platform for MSPs \& IT Depts.
2. [Project Insight](https://www.capterra.co.za/software/149323/project-insight) — 4.5/5 (93 reviews) — Track issues in real time, link them to project work, and resolve blockers faster without bouncing between disconnected tools.
3. [HappyFox Help Desk](https://www.capterra.co.za/software/83211/happyfox) — 4.6/5 (92 reviews) — An issue tracking software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
4. [Sentry](https://www.capterra.co.za/software/165426/sentry) — 4.7/5 (69 reviews) — Sentry is the only developer-first app monitoring platform that gives real-time visibility into issues that matter to fix them faster.
5. [Tracker](https://www.capterra.co.za/software/115913/tracker) — 4.4/5 (66 reviews) — Powerful and affordable issue tracking software solution that can be configured to your exact needs.
6. [Bugasura](https://www.capterra.co.za/software/1013858/bugasura) — 4.6/5 (65 reviews) — AI-powered issue tracker that helps teams find, track, and fix bugs faster with clarity and collaboration.
7. [Alloy Navigator](https://www.capterra.co.za/software/108129/alloy-navigator) — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
8. [Intelex EHS Software](https://www.capterra.co.za/software/80803/ehs-management-software) — 4.2/5 (62 reviews) — Intelex EHS Management Software is rated \#1 in Safety \& Mobile by Verdantix \& rated a Leader in G2's Enterprise EHS Software Grid.
9. [Axosoft](https://www.capterra.co.za/software/141477/axosoft) — 4.2/5 (40 reviews) — Scrum software with project planning, help desk, and agile bug and incident tracking capabilities for development teams.
10. [EcholoN](https://www.capterra.co.za/software/189744/echolon) — 4.7/5 (35 reviews) — Made in Germany: EcholoN as issue tracking software. Easily understandable, quickly installed and proven in use.
11. [ZenHub](https://www.capterra.co.za/software/141621/zenhub) — 4.3/5 (34 reviews) — Zenhub: An AI-driven platform expediting Agile workflows, promoting collaboration and boosting velocity in software development teams
12. [HelpSpace](https://www.capterra.co.za/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
13. [Perforce ALM](https://www.capterra.co.za/software/19303/testtrack) — 4.1/5 (29 reviews) — Perforce ALM helps centralize and manage requirements, test cases, issues, and other development artifacts and their relationships.
14. [FinishLine](https://www.capterra.co.za/software/89227/finishline) — 4.4/5 (29 reviews) — A location-based Building Life-Cycle inspection / issues tracking \& punch list management platform for Owners, Builders \& Operators
15. [Binfire](https://www.capterra.co.za/software/127402/binfire) — 4.9/5 (29 reviews) — Online Project management software, Task Management software, Gantt chart Software, Project Tracking, Team Collaboration, Agile Lean
16. [Xurrent](https://www.capterra.co.za/software/146207/itrp) — 4.7/5 (27 reviews) — Xurrent's Issue Tracking proactively identifies and resolves problems, reducing recurring incidents and leveraging automated workflows.
17. [Twproject](https://www.capterra.co.za/software/71950/twproject) — 4.9/5 (24 reviews) — Complete and flexible Project management software for small and large teams. Several different need, one solution.
18. [Electric AI](https://www.capterra.co.za/software/187542/electric-ai) — 3.7/5 (23 reviews) — All-in-one IT management. With Electric, you can manage your people, devices, networks, and applications in one platform. Try for free\!
19. [USU Knowledge Management](https://www.capterra.co.za/software/144600/usu-knowledge-management) — 4.8/5 (18 reviews) — AI-powered knowledge management purpose-built for service use-cases. Central management of all data to support omni-channel service.
20. [ServoDesk](https://www.capterra.co.za/software/196664/servodesk) — 4.9/5 (18 reviews) — Improve issue resolution times and colleague performance by adopting the latest AI technology and best practice in service delivery.
21. [Pazo](https://www.capterra.co.za/software/174795/pazo) — 4.9/5 (16 reviews) — Pazo is a tailored mobile-first operational excellence platform to automate task execution, checklists, and issue tracking and more\!
22. [Evotix](https://www.capterra.co.za/software/1027441/assure) — 4.7/5 (16 reviews) — Evotix is an enterprise EHS\&S platform on a single codebase and shared data model; helping 800+ organizations proactively manage risk.
23. [Virima](https://www.capterra.co.za/software/178220/virima) — 4.6/5 (15 reviews) — Virima provides enterprises with a visual CMDB, hybrid discovery, ViVID Service Mapping, and work from anywhere IT Asset Management.
24. [Iteration X](https://www.capterra.co.za/software/1028667/iteration-x) — 4.7/5 (15 reviews) — Universal AI-native project management platform for lean product teams
25. [PractiTest](https://www.capterra.co.za/software/108312/practitest) — 4.9/5 (14 reviews) — End-to-end SaaS test management platform that enables you to manage all your QA efforts in one place.

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## Related Categories

- [IT Service Software](https://www.capterra.co.za/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [Knowledge Base Software](https://www.capterra.co.za/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [All Categories](https://www.capterra.co.za/directory)

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It serves as a comprehensive workspace, eliminating tool silos and facilitating team collaboration to save each member 4-6 hours weekly. \n\nZenhub's real-time roadmaps and issue-tracking results in a higher percentage of projects delivered on time. \n\nAI-fueled insights and recommendations optimize workflows, fostering process improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3e81858-fcc1-4189-b6a5-3db7b01d4b15.png","url":"https://www.capterra.co.za/software/141621/zenhub","@type":"ListItem"},{"name":"HelpSpace","position":12,"description":"HelpSpace is a German startup providing an easy-to-use and visually appealing helpdesk solution for SMBs. This solution is designed to streamline your customer support processes and enhance your daily customer support. \n\nFeatures: \nTICKETS for efficient inquiry management,\nTASKS for internal task management, \nDOCS for a shared knowledge database, \nWIDGET for DOCS on your site/app, \nINTEGRATION options for API/webhooks/Zapier integration. \n\nImprove customer support & satisfaction with HelpSpace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.capterra.co.za/software/204466/helpspace","@type":"ListItem"},{"name":"Perforce ALM","position":13,"description":"Perforce ALM (formerly Helix ALM) helps centralize and manage requirements, test cases, issues, and other development artifacts  and their relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f525c373-c134-4f14-8bd1-c9931e248329.jpeg","url":"https://www.capterra.co.za/software/19303/testtrack","@type":"ListItem"},{"name":"FinishLine","position":14,"description":"FinishLine Software is a Building Life-Cycle Platform that improves inspections, punch lists, commissioning, warranty and Facilities Maintenance. \n\nAn easy to use and operate platform for Owners, GCs, Developers, Architects, Building Managers, Apartments, Condos, Hotels & Resorts. \n\nQuickly share data/reports with subcontractors or others via email.  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Build passionately by a team of project managers with years of experience","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6345f2bb-d0b6-4665-881a-e4cfd0496431.png","url":"https://www.capterra.co.za/software/127402/binfire","@type":"ListItem"},{"name":"Xurrent","position":16,"description":"Empower your IT team to systematically identify, manage, and resolve underlying issues that cause recurring incidents. \n\n+ Proactive Problem Identification:\nPerform root cause analysis to detect and address recurring issues before they escalate. \n\n+ Seamless Integration with ITSM Processes:\nEnjoy end-to-end issue tracking thanks to simple integration with our Incident and Change Management features.\n\n+ Automated Problem Resolution Workflow:\nCreate and manage automated workflows to streamline communication and task assignments between IT staff and other departments. \n\n+ Service-Oriented Knowledge Base:\nCapture and organize solutions and insights in a centralized, searchable repository. \n\n+ Comprehensive Reporting and Analytics:\nMonitor critical metrics — problem aging, root causes, service impact, and more — with advanced reporting capabilities. Use these data-driven insights to help identify trends, pinpoint inefficiencies, and recommend best practices for preventing future incidents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://www.capterra.co.za/software/146207/itrp","@type":"ListItem"},{"name":"Twproject","position":17,"description":"Complete and flexible project management software solution for small and large teams.\nTwproject helps project managers and teams keep projects under control. Twproject follows you with both classic waterfall or agile methods. Includes WBS, a powerful Gantt chart and Kanban board as well. Twproject also includes time sheet, team balanced workload, advanced statistics & baselines. Collaboration tools, smart notifications, and customizable dashboards boost productivity without adding complexity. Available both as cloud service and local install.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7448e597-f33d-49fa-af8d-c033ab4b3928.png","url":"https://www.capterra.co.za/software/71950/twproject","@type":"ListItem"},{"name":"Electric AI","position":18,"description":"Electric makes it easy for SMBs to manage their IT. Providing real-time AI-powered IT support through our IT assistant, called Gigawatt. Electric has nearly 50,000 users and 1000 businesses. With Electric small and medium-sized companies save thousands annually on IT costs. Electric IT management software helps centralize IT management in one place and keeps compliance and security up-to-date across devices, apps, and networks, whether you're on-site or remote. \n\nTry Electric's IT management platform for free today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7ff74a2-312b-4322-b158-613c24e7deb1.png","url":"https://www.capterra.co.za/software/187542/electric-ai","@type":"ListItem"},{"name":"USU Knowledge Management","position":19,"description":"USU Knowledge Management is the leading knowledge management platform for contact centers, IT service desks, and enterprise KM.\n\nBoost efficiency and increase employee and customer satisfaction with a predictive knowledge management solution that provides a single source of truth with accurate, QA'd information.\n\nOur omni-channel knowledge management harnesses the power of AI to make customer service as simple as a Google search. Easily integrate with leading service platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ebf1de02-83cd-4672-a562-f23544ca476f.jpeg","url":"https://www.capterra.co.za/software/144600/usu-knowledge-management","@type":"ListItem"},{"name":"ServoDesk","position":20,"description":"Improve service performance with ServoDesk. By adopting the latest web technologies including AI ServoDesk is designed to enable service departments to prioritise and resolve issues speedily in line with Resolution targets (sla's) .  Ease of Use and Automations are at the heart of ServoDesk, from code less workflows to Ai powered knowledge management and self help.\n\nOne of the best things about ServoDesk is how it delivers true Enterprise Service Management by enabling different departments to adopt best practice in service delivery. Whether it's IT, Facilities, HR, or any other department, they can all use the same platform and configured  the system to meet the individual departments needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef37a9c5-450e-4ff6-a651-5701e6c37e7b.png","url":"https://www.capterra.co.za/software/196664/servodesk","@type":"ListItem"},{"name":"Pazo","position":21,"description":"Track, resolve, and analyze operational issues in real-time with AI-powered precision. From minor maintenance requests to critical compliance concerns, streamline issue management across all locations with automated workflows and smart escalations.\n\nKey Features:\n- Instant issue logging with photo documentation\n- AI-driven image analysis for validation\n- Automated assignment based on issue type and location\n- Real-time status tracking and notifications\nCustomizable escalation matrices\n- Before/after image comparison for resolution verification\n- Built-in SLA monitoring\n- Comprehensive analytics dashboard\n\nBenefits:\n\n- Reduce resolution time by 60%\n- Ensure accountability with clear ownership\n- Prevent recurring issues through trend analysis\n- Maintain compliance with automated documentation\n- Improve team collaboration and communication\n- Track costs and resource allocation\nGenerate detailed audit trails","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ee9df51-473b-467b-a864-7a3de06302e4.png","url":"https://www.capterra.co.za/software/174795/pazo","@type":"ListItem"},{"name":"Evotix","position":22,"description":"Evotix is an enterprise-grade EHS&S platform that unifies health, safety, compliance, ESG, environmental and training management in a single system using a shared data model. Recognized as a Leader in the Verdantix Green Quadrant, Evotix provides more than 800 organizations with a proactive, scalable and configurable solution to all their EHS&S needs.\n\nUsing Evotix's no-code tools to change forms, workflows, dashboards and notifications, organizations efficiently standardize processes without vendor services. A native mobile app supports field data capture and task completion, helping drive higher adoption and engagement. Embedded AI highlights patterns and provides predictive insights for smarter decision making. With open APIs, SSO and enterprise controls, Evotix supports complex data environments and ensures EHS teams can easily and securely access the data they need to stay audit-ready. Evotix is backed by a global team of implementation, customer support, IT and EHS specialists.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/71744caf-b253-4c9b-b554-a12a6b0d03fa.png","url":"https://www.capterra.co.za/software/1027441/assure","@type":"ListItem"},{"name":"Virima","position":23,"description":"Virima SaaS reduces the cost and complexities of managing enterprise IT systems and assets dispersed amongst on-premise, cloud, and remote workers. Virima discovers and inventories hardware and software assets, automatically monitors each for configuration changes and leverages machine learning to identify asset relationships and their role in supporting mission-critical business services. These dynamic relationships and dependencies are brilliantly mapped within Virima's Visual Impact Display.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40617d48-f54a-4475-ae67-ef6cef9e6c9a.png","url":"https://www.capterra.co.za/software/178220/virima","@type":"ListItem"},{"name":"Iteration X","position":24,"description":"Iteration X is an AI-native, context-aware project management app that helps your team ship world-class products faster. The ITX Copilot uses your team’s knowledge base, documents, URLs and project history to help create and resolve all types of tasks, from design to development to product management, all within a powerful issue tracking and project management platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94efd4a7-bab3-45b9-9260-9d32c33d82ad.jpeg","url":"https://www.capterra.co.za/software/1028667/iteration-x","@type":"ListItem"},{"name":"PractiTest","position":25,"description":"PractiTest is an end-to-end test management platform that centralizes all your QA work, processes, teams and tools into one platform to bridge silos, unify communication, and enable one source of truth across your organization.\n\nWith PractiTest you can make informed data-driven decisions based on end-to-end visibility provided by customizable reports, real-time dashboards, and dynamic filter views.\n\nAlign your testing operation with business goals, and deliver better products, faster.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2217cf14-5208-407a-96fc-76dc057be2d8.png","url":"https://www.capterra.co.za/software/108312/practitest","@type":"ListItem"}],"numberOfItems":25}
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