---
description: Page 2 - See the list of the best IT Service Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 2 - IT Service Software - Prices & Reviews - Capterra South Africa 2026
---

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# IT Service Software

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> IT Service software helps IT service providers to sell, implement, deliver and bill their services by automating field services and technician management.

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## Products

1. [Issuetrak](https://www.capterra.co.za/software/16499/issuetrak) — 4.6/5 (205 reviews) — Everything your IT service desk needs to work smarter and happier. Backed by industry-leading, US-based 24/7 technical support.
2. [Vivantio](https://www.capterra.co.za/software/132880/vivantio) — 4.3/5 (178 reviews) — Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals.
3. [ACMP Suite](https://www.capterra.co.za/software/175522/acmp-inventory) — 4.5/5 (173 reviews) — ACMP offers modular and scalable solutions for your specific challenges in the IT department.
4. [Autotask PSA](https://www.capterra.co.za/software/1004024/autotask-psa) — 4.3/5 (155 reviews) — Customizable solution includes project management, CRM and service desk with integrated time and billing running off the same database.
5. [Automox](https://www.capterra.co.za/software/148872/automox) — 4.7/5 (152 reviews) — Automox is a cloud-based patch management platform, offering modern cyber hygiene to raise the world's security confidence.
6. [TeamDynamix](https://www.capterra.co.za/software/121317/teamdynamix) — 4.4/5 (150 reviews) — TeamDynamix is a no-code ITSM/ESM/PPM solution with Conversational AI, enterprise integration, and advanced automation.
7. [Syncro](https://www.capterra.co.za/software/207618/syncro) — 4.6/5 (147 reviews) — Syncro is the integrated business platform for delivering the best IT service. PSA, RMM and remote access in one affordable package.
8. [Hiver](https://www.capterra.co.za/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is an AI, IT service desk that is designed for modern teams and does away with the complexity of traditional ITSM tools.
9. [ConnectWise Automate](https://www.capterra.co.za/software/142789/connectwise-automate) — 4.1/5 (141 reviews) — Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery \& drive revenue growth.
10. [BOSSDesk](https://www.capterra.co.za/software/144825/boss-solutions) — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
11. [Domotz](https://www.capterra.co.za/software/149665/domotz-pro) — 4.9/5 (125 reviews) — IT service software that helps teams monitor networks, identify issues early, and deliver faster, more reliable support.
12. [Web Help Desk](https://www.capterra.co.za/software/179421/web-help-desk) — 4.1/5 (123 reviews) — Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
13. [SmartDeploy](https://www.capterra.co.za/software/171214/smartdeploy) — 4.8/5 (117 reviews) — SmartDeploys unique layered approach enables single image management of Windows and applications.
14. [BMC Helix ITSM](https://www.capterra.co.za/software/164195/remedy-it-service-management) — 4.1/5 (115 reviews) — Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
15. [TOPdesk](https://www.capterra.co.za/software/127562/topdesk) — 4.4/5 (110 reviews) — IT Service management solution that combines a ready-to-use ITSM tool with in-house experts – here to make service happen since 1993.
16. [monday service](https://www.capterra.co.za/software/1069948/monday-service) — 4.6/5 (108 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
17. [Naverisk](https://www.capterra.co.za/software/171182/naverisk-rmm-psa) — 4.8/5 (97 reviews) — All-in-One IT Services software designed for managed service providers to manage IT services, remote monitoring and management.
18. [OTRS](https://www.capterra.co.za/software/127284/otrs) — 4.4/5 (96 reviews) — Fully-managed IT service solution that includes ticketing, workflow automation, CMDB \& 17 pre-configured verified ITIL practices.
19. [BlueFolder](https://www.capterra.co.za/software/109930/bluefolder) — 4.7/5 (92 reviews) — Software built for IT service business professionals; centralizing ticket \& customer management, billing, team scheduling and more.
20. [SoftExpert Suite](https://www.capterra.co.za/software/91596/softexpert-bpm) — 4.6/5 (83 reviews) — SoftExpert Suite is a software for IT and business service management (ITSM), based on the best management principles and practices.
21. [Lansweeper](https://www.capterra.co.za/software/126334/lansweeper) — 4.5/5 (73 reviews) — Discover Your IT. IT Asset Management Software That Finds \& Manages All Assets Across Your Enterprise.
22. [ConnectWise RMM](https://www.capterra.co.za/software/1021795/connectwise-rmm) — 4.2/5 (71 reviews) — ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
23. [FieldAware](https://www.capterra.co.za/software/120648/fieldaware) — 3.4/5 (66 reviews) — Our made-for-mobile, cloud-based service software provides power and total flexibility for better field service management.
24. [Alloy Navigator](https://www.capterra.co.za/software/108129/alloy-navigator) — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
25. [The Service Program](https://www.capterra.co.za/software/92921/the-service-program) — 4.6/5 (59 reviews) — QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.

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## Related Categories

- [IT Asset Management Software](https://www.capterra.co.za/directory/30077/it-asset-management/software)
- [MSP Software](https://www.capterra.co.za/directory/30921/msp/software)
- [Service Desk Software](https://www.capterra.co.za/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.co.za/directory/30675/issue-tracking/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30672/it-service/software)
- [All Categories](https://www.capterra.co.za/directory)

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Our 900 in-house specialists are just a phone call away.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.capterra.co.za/software/127562/topdesk","@type":"ListItem"},{"name":"monday service","position":16,"description":"monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. It enables teams across IT, HR, Operations, and more to manage requests, resolve issues, and streamline service delivery in one unified platform.\nWith built-in AI and no-code automation, teams can triage, route, and resolve requests faster, reducing repetitive work, minimizing backlog, and protecting SLAs. 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Get a demo to see BlueFolder in action and see how easy and powerful it is to use!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61cbe41f-ef4f-46cc-af62-f863d8e0698e.webp","url":"https://www.capterra.co.za/software/109930/bluefolder","@type":"ListItem"},{"name":"SoftExpert Suite","position":20,"description":"SoftExpert Suite integrates service requests, incident and problem management, service level agreements (SLA), knowledge base, configuration management (CMDB) and change management into a single platform. It also offers tools for building a universal catalog of services provided by different sectors of the company. Through self-service portals, people can seek solutions to their problems in pre-formatted procedures and knowledge bases.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f9ba1d5-7574-4618-a69e-d8cca8153505.jpeg","url":"https://www.capterra.co.za/software/91596/softexpert-bpm","@type":"ListItem"},{"name":"Lansweeper","position":21,"description":"Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, risk - and much more. 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ConnectWise RMM is built upon the infinitely scalable ConnectWise Platform that combines the best of the both worlds: out-of-the-box automation coupled with the robust automation needed to deliver customized services to your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85149ded-8c41-408d-9033-03d9e2fc6116.png","url":"https://www.capterra.co.za/software/1021795/connectwise-rmm","@type":"ListItem"},{"name":"FieldAware","position":23,"description":"Our made-for-mobile, cloud-based service management software was designed from the ground up to provide IT field teams with secure, powerful service tools. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d55e4e69-f1a4-48b3-94a5-775c54c419f7.png","url":"https://www.capterra.co.za/software/120648/fieldaware","@type":"ListItem"},{"name":"Alloy Navigator","position":24,"description":"Achieving high levels of customer service while managing complex IT operations is critical for any organization. That's why we designed an intuitive and collaborative IT Service Management solution that transparently integrates with the flexible beauty of intelligent workflow, insightful dashboards  and on-the-fly views. Combined with powerful Asset Management tools, Navigator is your complete IT management solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://www.capterra.co.za/software/108129/alloy-navigator","@type":"ListItem"},{"name":"The Service Program","position":25,"description":"The Service Program is the industry leading QuickBooks add-on Service Software.  Dispatch, Routing, Work order tracking, Maintenance Schedules, Customer call, Tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Android Phone or Tablet or laptop with real-time sync, Signature capture, Field printing, Attach pictures, Invoices, Rentals, QR codes, billing and much more. INCLUDES Training, Technical Support and Software Upgrades. Simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de2924d0-28ad-40d5-9c6e-aa858c003d38.png","url":"https://www.capterra.co.za/software/92921/the-service-program","@type":"ListItem"}],"numberOfItems":25}
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