---
description: Discover and compare Call Recording Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Call Recording Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Call Recording Software

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> Call Recording software allows organizations to obtain records of employees' interactions with customers.

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## Products

1. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) — RingCentral phone system can automatically record inbound and outbound calls for individual users or inbound calls for departments.
2. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM.
3. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
4. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews) — Free AI Meeting Assistant that instantly records, transcribes, and summarizes your meetings, so you never need to take notes again.
5. [Talkdesk](https://www.capterra.co.za/software/132852/talkdesk) — 4.5/5 (732 reviews) — World's leading cloud-based call center software. Call recording, monitoring, analytic routing and customer-centric features.
6. [CallHippo](https://www.capterra.co.za/software/159578/callhippo) — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
7. [GoTo Connect](https://www.capterra.co.za/software/163604/goto-connect) — 4.5/5 (668 reviews) — GoTo makes IT and business communication easy so its customers can do what matters most.
8. [Weave](https://www.capterra.co.za/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
9. [CXone Mpower](https://www.capterra.co.za/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
10. [Dialpad](https://www.capterra.co.za/software/190976/dialpad-sell) — 4.2/5 (562 reviews) — Dialpad is a cloud-based software that modernizes communication technology, putting voice, messaging, meetings \& video on any device.
11. [Five9](https://www.capterra.co.za/software/132405/five9) — 4.2/5 (481 reviews) — Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
12. [3CX](https://www.capterra.co.za/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX is an open standards IP PBX including video conferencing, live chat and mobile apps, suitable for any business size or industry.
13. [Aircall](https://www.capterra.co.za/software/144486/aircall) — 4.2/5 (458 reviews) — Give your prospects and customers the best call experience possible by leveraging call recordings to improve rep performance.
14. [Clari Copilot](https://www.capterra.co.za/software/194117/wingman) — 4.7/5 (313 reviews) — Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, \& real-time coaching.
15. [800.com](https://www.capterra.co.za/software/208208/800-com) — 4.7/5 (313 reviews) — We are a full business phone system providing everything you need to communicate with your customers, all in one place.
16. [8x8 Work](https://www.capterra.co.za/software/187525/virtual-office) — 4.1/5 (309 reviews) — 8x8 Work: All-in-one collaboration hub - phone, video, messaging. Secure, unified communication for all, anytime, anywhere.
17. [Kixie PowerCall](https://www.capterra.co.za/software/135636/kixie-powercall) — 4.6/5 (293 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
18. [MiVoice Business Solution](https://www.capterra.co.za/software/140996/MiVoice-Business-Solution) — 4.2/5 (283 reviews) — MiVoice Business is a flexible, secure, and scalable unified communications, collaboration, and contact center solution.
19. [CloudTalk](https://www.capterra.co.za/software/182004/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales and customer service teams. Start your FREE 14-day trial today\!
20. [VICIdial](https://www.capterra.co.za/software/135842/vicidial) — 4.7/5 (264 reviews) — Open source call center software w/ outbound predictive dialer. Also handles inbound \& manual calls as well as email and web chat.
21. [Genesys Cloud CX](https://www.capterra.co.za/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
22. [RingCX](https://www.capterra.co.za/software/154951/ringcentral-contact-center) — 4.2/5 (253 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
23. [Zoom Phone](https://www.capterra.co.za/software/208535/zoom-phone) — 4.5/5 (243 reviews) — Built on Zoom's platform, Zoom's full-featured cloud phone consolidates business communication and collaboration into a single system.
24. [Vanillasoft](https://www.capterra.co.za/software/27609/vanillasoft) — 4.6/5 (233 reviews) — Close more deals with the industry’s only sales engagement platform with built-in lead management and auto dialler software.
25. [Convin](https://www.capterra.co.za/software/204868/convin) — 4.9/5 (232 reviews) — AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)
- [Call Tracking Software](https://www.capterra.co.za/directory/30901/call-tracking/software)
- [Unified Communications Software](https://www.capterra.co.za/directory/31035/unified-communications/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30533/call-recording/software)
- [All Categories](https://www.capterra.co.za/directory)

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An open, feature-rich unified communications platform that integrates easily into your IT stack, MiVoice Business includes all of the capabilities demanded by organizations across all industries. \n\nWith the industry's most flexible deployment options, you choose whether to deploy your MiVoice Business on your premises on a Mitel hardware controller, virtually in your private cloud datacenter, or in your public cloud instance.\n\nThe entire solution can be purchased with traditional CapEx perpetual licensing or using OpEx subscription payment model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e365b6-f7c7-4d7c-b03f-973c9edc36e4.jpeg","url":"https://www.capterra.co.za/software/140996/MiVoice-Business-Solution","@type":"ListItem"},{"name":"CloudTalk","position":19,"description":"Maximize your agent's potential with CloudTalk's powerful Call Recording solution!\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations (including HubSpot, Salesforce, and Pipedrive), CloudTalk offers an AI Voice Agent and AI-powered features that help agents automate their daily workflows and boost efficiency.\n\nBenefit from global coverage across 160+ countries, exceptional call quality and AI Conversational Intelligence that turns every conversation into actionable insights. Trusted by 4,000+ companies like Nokia, Glovo, and Valutico.\n\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.capterra.co.za/software/182004/cloudtalk","@type":"ListItem"},{"name":"VICIdial","position":20,"description":"Open source contact center software with predictive dialer capabilities. Handles inbound, outbound, and blended phone calls, as well as inbound email and customer website chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.capterra.co.za/software/135842/vicidial","@type":"ListItem"},{"name":"Genesys Cloud CX","position":21,"description":"Genesys Cloud is the next-generation, all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures you'll exceed customer expectations today and tomorrow. Genesys Cloud is simply powerful and powerfully simple.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.za/software/21409/genesys-cloud","@type":"ListItem"},{"name":"RingCX","position":22,"description":"RingCX is AI-powered contact center software that enhances customer service, streamlines operations, and supports agents. This cloud-based solution features sentiment analysis, skills-based routing, and advanced outbound dialing capabilities for efficient, personalized interactions.  Omnichannel routing matches customer queries with appropriate agents for faster resolutions, while workforce management tools including quality assurance and call monitoring help improve agent performance. The platform provides comprehensive analytics for informed decision-making and integrates seamlessly with CRM systems, allowing agents to access customer data and switch communication channels without disrupting service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.co.za/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"Zoom Phone","position":23,"description":"Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone  consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0f74b52-b239-4a95-9fa6-3741829ef552.jpeg","url":"https://www.capterra.co.za/software/208535/zoom-phone","@type":"ListItem"},{"name":"Vanillasoft","position":24,"description":"Vanillasoft is the only sales engagement software that has *built in* lead management and auto dialling. Its the best for fast-moving revenue teams.\n\nVanillasoft's sales engagement software has an embedded, native auto dialer. We evaluate rank and serve the next best lead in real time, as an industry-leading lead management tool. Plus, Vanillasoft optimizes agent outreach deliverability, making sure that every call, SMS and email reach their destination. \n\nVanillasoft is best for fast-moving revenue teams that prioritize responsiveness and efficiency by enabling:\n- Dramatic increases in agent activity - often 500% \n- Increases in agent productivity - up to 94% \n- Increases in agent actions per hour - 3x\n- 35% increase in call connections","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/528ed874-e325-4d42-9dbd-5fc2d9ca1109.png","url":"https://www.capterra.co.za/software/27609/vanillasoft","@type":"ListItem"},{"name":"Convin","position":25,"description":"Convin.ai is an AI-powered solution designed to improve contact center performance across sales, support, and collections. Trusted by Titan and Asian Paints, Convin’s AI platform automates interactions, improves quality, and boosts efficiency.\n\nKey products:\n1.\tAI Phone Calls\n2.\tReal-Time Agent Assist\n3.\tSupervisor Assist\n4.\tAutomated QA\n5.\tAutomated Coaching\n6.\tAI Learning Management System\n7.\tConvin Insights\n8.\tConversation Behavior Analysis\n9.\tCustomer Intelligence\n\n\nAnalyzes calls in English, Hindi, Spanish & 70 other languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5c2b340-bae1-4c92-b20d-1ea27fd84f11.png","url":"https://www.capterra.co.za/software/204868/convin","@type":"ListItem"}],"numberOfItems":25}
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