Call Accounting Software

Use Capterra.co.za in South Africa to find the best Call Accounting Software for your business.

Learn Why Capterra is Free

VeraSMART

VeraSMART

by Calero Software

(0 reviews)

We get it, you're busy! Its hard for Telecom/UC Managers to focus on major projects with a constant barrage of reporting questions. Calero VeraSMART helps you combine, simplify & share landline, cellular & other business data. Deal quickly with security, productivity, HR/legal docs, chargeback & optimization inquiries. Our wireline solution is compatible with Avaya, Cisco, Microsoft Lync; our wireless solution handles AT&T, Sprint, T-Mobile, US Cellular. Scalable, expandable, SaaS or premise. Learn more about VeraSMART

Sierra Gold

Sierra Gold

by SAI

(2 reviews)

Sierra Gold by SAI, helps businesses proactively manage their voice, data and wireless usage and expenses, simply and efficiently. Sierra Gold provides seamless integration of 3rd party data, as well as, implementation and support of global sites for U.S. based enterprises. Managers and end-users can access easy, flexible reports from anywhere, anytime, reducing the workload on Telecom/IT departments. Learn more about Sierra Gold

CASH+ Call Accounting Software

CASH+ Call Accounting Software

by Hansen Software

(26 reviews)

CASH+ Call Accounting is designed and developed by Hansen Software Corporation and is a state of the art call accounting software that will improve your business productivity and increase your revenue. Run traffic reports to ensure customer care standards are met or Bill back phone usage by account codes. From Hotels, Law Firms, Sales Organizations to Long Term Care facilities CASH+ can be used as a valuable tool in many industries. Learn more about CASH+ Call Accounting Software

WinCall

WinCall

by TeleManagement Technologies

(0 reviews)

WinCall tracks all of your domestic and international locations regardless of PBX type (analog, digital, IP) while still providing the best customer service in the business. WinCall helps facilitate internal bill back, identifies PBX toll fraud, increases employee productivity and gathers usage data to help make informed telecom network planning decisions. Directory integration eliminates the time consuming task of updating your call accounting database and or directory. Learn more about WinCall

PhoneBurner

PhoneBurner

by PhoneBurner

(57 reviews)

PhoneBurner is for OUTBOUND CALL CENTERS. Increase Your Outbound Sales In 15-Minutes Guaranteed! We're so confident you'll increase outbound sales using our power dialer, you can use our full product for FREE without a credit card! Here's why we're confident: 1) Dial leads 4X faster 2) No-pause dialing for fewer hang-ups 3) Instantly leave voicemails & emails 4) 15 minute setup - use any computer & phone 5) #1 feature set and ease of use! Learn more about PhoneBurner

FluentStream

FluentStream

by FluentStream Technologies

(21 reviews)

With plans starting at just $20/per user per month, FluentStream provides a fully-featured business communication platform. Unlimted calling to US and Canada and over 110 features. FluentStream offers dynamic cloud-based technology for all businesses and works to bring every single one the best performance. Learn more about FluentStream

EPIX

EPIX

by LogicsWare

(0 reviews)

The system contains extensive products and modules that enrich the system with features and functionality for normal and business needs. * Real time serial, IP LAN/WAN connectivity to collect CDR data * Multiple sites * Reporting tools * Active Directory integration * Email reporting * Multiple Pricing * No data alarm * Backup * Quota management * Fraud detection

CommView

CommView

by @Comm

(0 reviews)

Call accounting and traffic management and analysis with accurate reporting. SaaS or Customer premise application for Avaya, Cisco, Mitel, NEC, Nortel, ShoreTel, Siemens, 3Com or others.

Teltrac

Teltrac

by Interpacific Data Management

(0 reviews)

Advanced call accounting for PBX/VOIP and Private Networks, capacities up to 100,000 extensions Product of choice for Fortune 500 companies across Asia Pacific and worldwide

CTI Group

CTI Group

by CTI Group

(0 reviews)

Enghouse Networks acquires, integrates, develops and deploys pioneering technologies that deliver strategic value for our customers and partners around the world through: Revenue Management & Protection Mobile Value Added Services Network Security, Control & Routing Automation Revenue Generation Service Quality Improvement with OPEX Reduction

callGuard

callGuard

by Bison Data Solutions

(0 reviews)

callGuard tracks calls on Cisco voice networks. Every call, every time.

eCDR

eCDR

by CDR-Data

(0 reviews)

Collect, verify and report on anomalies on a daily basis and deliver a file to the client for import to their system or storage.

ABS 100

ABS 100

by AcuraTel

(0 reviews)

ABS 100 provides a low cost high performance CDR Processing, Billing, and Call Accounting System that Rates Wholesale, Departmental, Carrier, and Retail CDRs while also providing Network Optimization, Carrier Management, and Profit/Loss reports. The ABS 100 system also generates LCR Routing Data. It can compare multiple Carrier Rates and is a great platform for Wholesale Billing and Agent/Reseller Re-Billing.

Aradial

Aradial

by Aradial Technologies

(0 reviews)

Aradial products include a full-featured Converged Billing and AAA servers (RADIUS and Diameter). Aradial provides excellent performance and technological superiority. The solution offers billing integration for ISP, Wimax, LTE, Mobile and VoIP, HotSpot, wireless access, WiFi, WISP, ASP and mobile operators. Aradial's web-based interface ensures easy connectivity from anywhere and is coupled with a state server that allows you to know exactly what is happening in the network, in real time.

Microcall

Microcall

by Micro-Tel

(1 review)

Scalable telemanagement product that interfaces with any VoIP system and reports on employee productivity and call costs.

PBXDOM

PBXDOM

by PBXDOM

(0 reviews)

Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom

Tapit NOVA

Tapit NOVA

by Trisys

(0 reviews)

Trisys provides easy-to-use, cost effective business intelligence tools for both on premise & hosted telephone systems, compatible with virtually any telephone configuration. We offer solutions ideal for any industry that are scalable to evolve with your business needs. Tapit NOVA is an innovative call accounting system that produces valuable reports from your companys telephone activity. From SMB to enterprise levels, our capabilities help your company run resourcefully & increase revenue!

TIM Enterprise

TIM Enterprise

by Tri-Line

(0 reviews)

Advanced call accounting and analytics with unlimited display boards. It's a true enterprise solution, allowing you to handle the more complex call routing and handling often found only on larger or more complex sites. Regardless of how your business is structured, whether it's a large centralised site or an entire network of interconnected sites spanning the world, TIM Enterprise provides a single, centralised facility that allows you to manage your comms.

PhonEX ONE

PhonEX ONE

by MIND CTI

(2 reviews)

PhonEX ONE is a comprehensive web-based solution for call accounting, management and control of your telecom expenses and productivity. Independent of PBX platform, PhonEX ONE is scalable offering unlimited growth and capacity to multi-site, multi-lingual and multi-currency environments. PhonEX ONE cuts operational costs by giving enterprises the perfect tool to monitor network activity and band width; report usage trends and statistics and optimize and efficiently allocate network resources.

Report

Report

by Oak Systems International

(0 reviews)

Software that provides costs monitoring, fraud detection, report generation, and email report scheduling features.

VXTracker

VXTracker

by Telarus

(1 review)

VXTracker manages the technical & financial performance of your voice network. Multiple, authorized users can access the system from any browser, and scheduled delivery to email addresses means better distribution of reports and less demand on the system administrator. VXTracker uses a powerful SQL database that provides lightning fast processing of high call volumes from multiple locations. Multi-million call record reports are produced in seconds! Optional modules include Cell Phone reporting.

VXTracker

VXTracker

by Connections

(1 review)

Software to track and process call records in real time, allocate billing to specific departments and extensions, and analyze trends.

TEM solution

TEM solution

by Telesoft

(0 reviews)

Telesoft is the trusted partner in Telecom Expense Management (TEM) software and services. For more than 25 years, Telesoft has worked with clients to reduce fixed and mobile telecom spend to improve their bottom lines. Choosing to work with us will prove to be one of the easiest, yet most lucrative strategic decisions you can make. It's hard to go wrong with proven solutions that generate significant savings.

Calltrak

Calltrak

by Theodore Software Consultants

(0 reviews)

Advanced browser based call accounting software for all business. Suitable for all vendors inc Cisco telephony, Avaya, NEC.

Shadow CMS

Shadow CMS

by Resource Software International

(1 review)

Shadow CMS Enterprise is a scalable unified communication management application that consolidates communication data to highlight communication facility usage. Communication management is now a multi-pronged approach that combines statistics from various facilities to identify billing irregularities, misuse, bottlenecks, inactivity and productivity loss. Shadow CMS consolidates call detail, voice mail, auto attendant, ACD and mobile data to provide concise communication facility usage.

CallAnalyst

CallAnalyst

by TriVium Systems

(0 reviews)

Call tracking and management solution; tracks and analyzes telephone traffic, and spots excess usage problems.

Infortel Select

Infortel Select

by ISI Telemanagement Solutions

(6 reviews)

ISI is a leading provider of quality Unified Communications management solutions for companies seeking to measure, analyze and optimize usage, content, expenses and people. ISI helps clients implement UC management solutions for voice, video, and IM/Presence that improve business outcomes through: UC reporting, traffic analytics, collaboration recording, speech analytics, workforce management, telecom audit, and telecom expense management (TEM).

Call Accounting Mate

Call Accounting Mate

by Callaccounting.ws

(0 reviews)

Browser-based, call accounting package with built-in web server, embedded SQL database and integrated job scheduler ($375.00 & up) . Call Accounting Mate is an industrial strength, fast and reliable call accounting software package for monitoring & reporting telephone call activity. It can be deployed in any enterprise inc. hospitality, retail, government, professional firms, banks & universities. This telemanagement solution will pinpoint charges, highlight misuse & increase productivity.

TEM Suite

TEM Suite

by MTS IntegraTRAK

(14 reviews)

MTS is a global provider of innovative products and services for Unified Communications & Collaboration Management (UCCM), Communications Lifecycle Management (CLM), Technology Expense Management (TEM), Enterprise Mobility Management (EMM) and Call Accounting services and solutions. The TEM Suite UCCM solution enables enterprises to gain visibility and control of their unified communications usage, assets wireline and mobile, services and security policies.

Total Telecom Management

Total Telecom Management

by Comview

(7 reviews)

Comview provides cloud-based PBX & VoIP Call Accounting software and personalized service to enterprises with several hundred, to many thousands, of PBX or VoIP extensions. Access real-time usage data globally, with web-based tools to manage and report on personal calls, directory assistance, call duration, system efficiency, least cost routing, VoIP bandwidth, PBX trunk utilization and more. Keep tabs on your communications infrastructure and increase savings, productivity and security.

Genesis Call Accounting

Genesis Call Accounting

by Genesis Systems

(0 reviews)

Call accounting software for all size organizations, single site or multiple sites, general business, professional or hotel/motel.

OfficeWatch Call Accounting

OfficeWatch Call Accounting

by Metropolis Technologies

(2 reviews)

OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment.

Elephant Call Management System

Elephant Call Management System

by The 116 Group

(1 review)

Call logging tool for tracking and allocating calls and costs associated with them, and performing tariff analysis.

PBX Call Tarifficator

PBX Call Tarifficator

by DCS Laboratory

(0 reviews)

PBX Call Tarifficator helps to Track all outgoing and incoming calls to employees. Maintain archives for any time period. Allocate phone usage costs to employees and departments. Optimize PBX system configuration (determine if some outside lines are overloaded or underused). Control PBX system abuse. Check all information about suspicious calls. Print bills for the customers. Verify toll call bills from the phone company. Reduce non-business phone usage.

COMIT

COMIT

by Professional Computing Resources

(1 review)

Integrates all management functions into a single product. From call accounting and billing to complete service order and trouble ticket provisioning, status and reporting.

CDR Call Reporting for Cisco

CDR Call Reporting for Cisco

by Variphy

(1 review)

CDR Call Reporting for Cisco is now easier than ever with Variphy. Report on all inbound / outbound CDR calls by end users, department, hunt group, and DN. Quickly find out who dialed 911, how many calls went into help desk, or calculate cost for international calls.

InCharge Unified Call Management

InCharge Unified Call Management

by eTEL Technologies

(1 review)

InCharge Unified Call Management is a powerful web based reporting solution that can generate detailed or summary reports on your PBX and mobile devices. With over 20 years of experience and 100's of installations, our InCharge CDR and Wireless reporting applications are your answer. With its long list of features we have you covered. Easy to use web interface, Virtual server support, Customizable Reports, Multiple PBX support, (i.e. Avaya, Cisco, Mitel), Avaya DBA compatible

BillingFinity

BillingFinity

by Tele-Finity

(0 reviews)

PC-based reliable, comprehensive call accounting and billing solution. Manage your telephone costs and increase productivity by taking out the guess work.

Callcruncher Access Anywhere

Callcruncher Access Anywhere

by Callcruncher

(0 reviews)

Call management tool for employee monitoring, cost analysis, billable time, call stats, office management.

Unified Call Accounting

Unified Call Accounting

by TeleMate.Net Software

(0 reviews)

Real-time processing & reporting of all voice enabled devices. 100% automation of all features with LDAP synchronization and alarming.

TiVA Call Manager+

TiVA Call Manager+

by Texonic Information Systems

(0 reviews)

Capture SMDR information from the PBX system as soon as call is completed, analyze it, convert to database record format

TIM4biz Hosted Call Accounting

TIM4biz Hosted Call Accounting

by TIM Technologies

(0 reviews)

Flexible n-tier call costing with free, capped, flag fall, grace period, flat cost and per charging interval supports most countries

Enterprise WebLink

Enterprise WebLink

by PhoneControl

(0 reviews)

Providing organisations with the information required to understand what telecom services users use, how they use them and at what cost

CommsOffice Express

CommsOffice Express

by CommSoft Software Solutions

(0 reviews)

Telephony reporting and management tool for controlling and tracking telephone usage withing the business.

Call Accounting Pro

Call Accounting Pro

by Comm One

(0 reviews)

Features include old call logs management, call detail report generation, and NADP compliance for all types of communications tracking.

ICM EUR 9.0

ICM EUR 9.0

by Avotus

(0 reviews)

Avotus Corporation, the leading provider of Intelligent Communications Management (ICM) solutions, today announces a partnership with TrustSphere, the recognized market leader in relationship analytics, to create a joint platform that combines Avotus big data capture capabilities with TrustSpheres advanced social network analytics technology to form a market-leading relationship analytics platform that extends beyond email and throughout the full Unified Communications (UC) platform.

MAF ICIMS

MAF ICIMS

by MAF Unlimited Group

(0 reviews)

Call accounting, monitoring, analytics and reporting for unified communications.

Tenfold

Tenfold

by Tenfold

(97 reviews)

Tenfold helps companies have better customer conversations. The classic delays and frustrations of calling into a business become a thing of the past. When you talk to a company using Tenfold, the rep has all the relevant customer information right in front of them in one place. Best of all, it works in real-time and behind the scenes. Our mission is to put bad customer service out of business, on the phone or wherever it may hide.

NET-Phacs

NET-Phacs

by Matsch Systems

(8 reviews)

NET-Phacs Hosted SaaS Call Accounting is a hosted, web based call accounting service. It provides everything you need for call accounting and features daily and monthly reports as well as robust query access to call data. The NET-Phacs "Plus" option adds; SQL ad hoc reporting; the ability to effortlessly email monthly reports to your users; plus options to allow managers query access to subordinate's data in a secure Internet environment; plus billing and tracking of equipment and feature items.

Call SWEET!

Call SWEET!

by DATEL Software Solutions

(1 review)

Are you looking for an innovative Call Accounting solution to increase productivity and lower costs? Call SWEET! is your total communications solution! Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large.

WIN-SENSE / INN-FORM

WIN-SENSE / INN-FORM

by TEL electronics

(1 review)

WIN-SENSE is a WINDOWS based software system that handles all of your telemanagement and call accounting needs.

FCS Gateway

FCS Gateway

by FCS Computer Systems

(1 review)

FCS Gateway allows hotel chain or owner to group various hotels with different PMS, PABX and other 3rd party systems under one roof without the worry of complex interface requirements and management. We make it easy to streamline complicated integration work.

Telephone Management Software

Telephone Management Software

by PABXSoft International

(0 reviews)

PABXSoft Telephone Management software provides business managers with the information they need to improve customer service, raise performance standards, identify fraud, and cut operating costs. PABXSoft is a simple and reliable PBX/Key System call management and billing software at less than half the market price. PABXSoft is used in every industry category and in over 80,000 businesses, large & small, World-wide.

CMar4Pabx

CMar4Pabx

by Expert-Coding.com

(0 reviews)

All-in-one, professional call accounting software. Designed to be easy to use and learn i.e. reports consists of data leafs (i.e. box icons) with summary figures which can be double clicked to open sub-report or detailed tables (i.e. Minimal data entry required). 14 regular Reports, 63 2D/3D Bar chart reports, Database management (Users, Extension, Department, Phonebook, CO-Line, Pricing), Report Printing, Multi-User pass code protection, Inactivity detection (reverts to login), Pabx status ....