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Business Process Management Software

Business Process Management software enables companies to model, deploy, optimize, and manage business processes. Business Process Management solutions offer a collaborative, continuous conduit through which to institute changes and distribute information throughout an enterprise. Organizations use these applications to coordinate their business environment, schedule and synchronize changes, test the effectiveness of new strategies, and institutionalize best practices. Business Process Management software is related to Systems Integration software and Workflow Management software.

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South Africa Show local products
With 15+ years in the agile space, Jira offers teams the top tools and best practices to provide the right foundation for growth. Learn more about Jira
Jira is the #1 software development tool used by agile teams. Teams of 2 to 20,000 rely on Jira to manage every stage of their workflow, from planning to shipping and releasing. With native roadmaps, teams can ladder up their work to track the big picture. Jira's no-code automation engine allows teams to save time and increase power by automating any task or process with a few clicks. And with a free edition, teams up to ten users can leverage all the power of Jira at no cost, forever. Learn more about Jira

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
South Africa Local product
Enables you to automate business processes, integrate with existing systems and offer your workforce a web portal for their tasks. Learn more about FlowCentric Processware
FlowCentric Processware is ideal for organisations that want to embrace digital transformation, innovate easily and gain results quickly. Companies use the software to develop flexible business process management solutions; extend the life of ERP systems; and add meaningful action to the data collected by IoT devices. The software is perfect for companies with 100+ employees that want to digitise an unlimited number of processes, improve operational efficiency, and enforce legislative controls. Learn more about FlowCentric Processware

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Enterprise Process Center® is a centralized repository that stores and manages processes with a unique data-driven approach. Learn more about Digital Business Transformation Suite
At the core of Enterprise Process Center® is a centralized repository that stores and manages processes and related data within a user-friendly, intuitive environment. You can link together complex artifacts of an enterprise: objectives, processes, procedures, employees, departments, customers, suppliers, systems, policies, documents, rules, risks, controls, capabilities and KPIs and tie them all together as puzzle pieces forming a 360 degree blueprint of the organization’s architecture. Learn more about Digital Business Transformation Suite

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Confluence makes it easier for your organization to deploy, optimize, and effectively organize your company's most complex strategies. Learn more about Confluence
When executing on any project, having processes in place makes you more effective. Use Confluence to get these processes setup. Confluence is a Business Process Management software tool that can make it easier for your organization to deploy, optimize, and effectively organize your company's most complex strategies. Confluence seamlessly integrates with Atlassian suite products such as Jira to help you automate your processes. Learn more about Confluence

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Use Aha! Roadmaps to manage your business processes — set clear goals and initiatives, link work to strategy, and report on KPIs. Learn more about Aha!
Aha! Roadmaps is the complete product management solution to help you set strategy, prioritize features, and share visual plans. Define the business model for your products, setting clear goals and initiatives. Link all product work to strategy and establish consistent business processes — so your entire organization aligns around the roadmap. Capture and report on key business metrics and use dashboards to track your product KPIs in one view. Learn more about Aha!

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. Learn more about MaintainX
MaintainX is the leading maintenance and work execution software, designed specifically for industrial and frontline teams. We help companies streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line. We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more. Learn more about MaintainX

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Lokulus is a technology platform delivering business process automation tools to consumer-focused businesses Learn more about Lokulus
Lokulus is a technology business providing AI driven process automation to consumer-focused businesses. Our platform empowers organisations to intelligently manage and adapt automated workflows as the needs of their organisation develop and grow. We're a trusted independent advisor, partnering closely with clients to grasp their unique challenges. Our solutions are tailor-made, leveraging our expertise and technology, ensuring the perfect fit for your organisation. Learn more about Lokulus

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.
From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a living, breathing project hub of cross-team collaboration no matter where your work needs to happen. Trello brings joy to teamwork by making it transparent and easily shareable across boards and teams. Learn more about Trello

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Asana is the easiest way to organize and manage all of your team's work. See why 11,000+ customers give Asana 4.5 out of 5 stars.
Asana is a business process management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join more than 135,000 paying organizations and millions of teams across 190 countries who use Asana to get more done. Get started in minutes to try Asana. Learn more about Asana

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
monday.com is an intuitive platform that allows you to create unique solutions for all aspects of your business in one place.
monday.com is an intuitive platform that allows you to create unique solutions for all aspects of your business in one place. Start with pre-made templates and fully customize them for your workflows. So your entire team can track inventory, onboard new employees, oversee projects, update statuses on important tasks, and manage your sales and marketing campaigns. Get rid of painfully long email threads and cut down on meetings while getting even more done with this collaborative solution. Learn more about monday.com

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Boost productivity with customizable Docs, Reminders, Goals, Chat & more. Trusted by 800k+ teams. Streamline workflow today!
ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week! Learn more about ClickUp

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work.
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time Gantt charts and dashboards, and work automation features. *2018 Awards: Named a Leader in Enterprise Collaborative Work Management by Forrester Research, Selected to Deloittes Fast 500 List, Recognized for Technology Innovation & Vision by 451 Research Learn more about Smartsheet

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Microsoft Visio is a diagramming solution that helps visualize data-connected business process flows, empower remote teamwork, and more
Microsoft Visio is a diagramming solution with a robust library of templates and shapes, data connectivity capabilities, and integrated collaboration tools to empower remote workers and teams anywhere. Create impactful visualizations using provided shapes and starter files. Edit diagrams stored online simultaneously with colleagues through a web browser to work with others anywhere securely and effortlessly. Even connect diagrams to real-time data to make decisions quickly. Learn more about Visio

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs.
Zapier helps SMBs easily automate work without writing any code. Build custom workflows fast for more than 6,000+ web apps, and let Zapier handle repetitive tasks automatically—freeing your team up to focus on more important work. Zapier integrates with more tools than anyone, helping you streamline processes and making all your systems more efficient. And for larger teams, Zapier offers collaboration and security features that let you unlock the power of automation for your entire organizatio Learn more about Zapier

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Wrike is an enterprise business process management software with templates, time tracking, Gantt charts, dashboards, reports, and more.
Wrike is a business process management software trusted by 20,000+ companies worldwide. Create a streamlined digital workplace using custom request forms, Kanban boards, Gantt charts, time tracking, real-time updates, and performance reports all in one place that can be shared company-wide. Integrate Wrike with 400+ applications to automate your everyday processes. Customize workflows and reduce the need for emails, meetings, status updates, and more. Work smarter, not harder with Wrike. Learn more about Wrike

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Our online diagramming application makes it easy to map and share your business processes.
Build your own business process modeling notation (BPMN) diagrams in Lucidchart. With just a few clicks, access all the shapes you need to create a polished and professional business process map, including tasks, transactions, conversions, call activities, data storage, and more. The intuitive Lucidchart interface lets you drag and drop shapes onto your canvas, so you'll be on your way to process management in no time. Learn more about Lucidchart

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
The #1 visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.
Miro is #1 visual workspace for teams of any size, trusted by over 50 million users worldwide. Easily collaborate, ideate and centralize communication for all your cross-functional team work. Try our deep integrations with Microsoft Ecosystem, Atlassian Ecosystem, Slack, Box, DropBox, Sketch, and more to make your team collaboration more productive. Explore 300+ templates and interactive frameworks to start collaborate quickly with your team Learn more about Miro

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Simple and affordable business process management software available in cloud and on premise with open source code access.
If you are looking for free or affordable Business Process Management (BPM) software, you are in the right place. Price isn't Bitrix24 only advantage. You get a set of standard business processes that don't require setup — leave requests, business trips, expenses, purchases, general requests (internal helpdesk). These are based on your company structure and can be easily modified if necessary. Our business process designer lets you create any custom business process. Cloud and open source. Learn more about Bitrix24

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Enterprise-wide process automation capability built for the most complex business needs of todays organizations across any industry.
Streamline efficiency throughout the business with UiPath, design and manage automated workflows, connect your teams, applications and systems, track performance through advanced analytics and build customized reports. UiPath delivers the most feature-rich and easy to use solution to automate repetitive office tasks, no matter their complexity. It reads and enacts data from and between any document, application and system, automating with perfect accuracy even the most difficult workflows. Learn more about UiPath

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Professional services automation software that helps firms with project management, time tracking, billing, reporting, and accounting
BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. Learn more about BigTime

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Process Street is an AI powered Business Process Management platform for teams
Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like employee onboarding, client onboarding, and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift, and 3,000+ other businesses who use Process Street today. Learn more about Process Street

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Everything you need to manage your business: proposals, contracts, payments, and more. Get 7 days free when you're ready.
HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. Small business owners and freelancers have tripled their bookings and saved multiple hours a day using HoneyBook tools. Start your 7 day free trial today. Learn more about HoneyBook

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
MuleSoft enhances BPM by automating workflows, integrating systems, and ensuring adaptability for optimized business processes.
MuleSoft supports BPM by automating workflows, integrating systems, coordinating tasks, handling exceptions, providing visibility, and ensuring adaptability. This synergy optimizes business processes, offering efficiency and agility. Learn more about Anypoint Platform

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Fully branded : Client Portal, Project Management, Invoicing, File Sharing, CRM, IM, Messaging & more.
More than just Client Portal Software, SuiteDash is a fully integrated cloud-based platform that will completely satisfy the software needs of most small to medium sized businesses. Unfortunately, many business owners have become incredibly frustrated with software because they've spent far too much time & money trying to learn multiple systems, and then get those multiple systems to work together. SuiteDash solves this problem by combining the most commonly used business tools into one. Learn more about SuiteDash

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management
Document and train on every process, policy, and procedure in your business. Trainual makes process management easy.
Document every process, policy, and procedure in one simple, searchable system. Automate your onboarding and training while systematizing and scaling your business. Easily define step-by-step workflows, eliminate grey area between roles, build SOPs your people will read, and ensure that training and business processes are executed consistently, every time. Trainual is how modern businesses build training manuals. Learn more about Trainual

Features

  • Reporting/Analytics
  • Process Modeling & Designing
  • Collaboration Tools
  • Business Process Automation
  • Access Controls/Permissions
  • Approval Process Control
  • Data Import/Export
  • Workflow Management
  • Drag & Drop
  • Third-Party Integrations
  • Document Management
  • Task Management

Business Process Management Software Buyers Guide

What is business process management software?

Business process management (BPM) software is a tool for creating, optimizing, and managing processes such as invoicing, budgeting, marketing, and accounting. Managers use it as a collaborative platform to develop and improve complex processes as per the changing business needs.

Many organizations use BPM tools to coordinate, schedule, and synchronize interdepartmental workflows. The tools can also be used to test the effectiveness of new strategies and formulate best practices for future projects.

The benefits of business process management software

The importance of BPM has risen as organizations seek to stay competitive by automating their key workflows. BPM software offers the following benefits:

  • Business agility: It lets you customize and calibrate processes as per business requirements. Use the software to build an agile environment that will improve and automate processes with the rules management functionality, which allows non-programmers to add/change business logic in a BPM strategy.
  • Better compliance monitoring: BPM software helps organizations comply with industry norms and regulations. It does this by integrating department-specific modules that sync to the BPM software on the wider, organizational level. The software documents procedures and ensures compliance with the relevant safety and security measures.

Typical features of business process management software

  • Business process automation: Manage information, tasks, and procedures by automating workflows and processes.
  • Collaboration: Work collectively and simultaneously with your team on a project. You can also communicate and share information with multiple stakeholders in real-time.
  • No-code: Create new processes—using the drag-and-drop functionality or the visual interface—without having to write any code.
  • Process mapping: Define and visually map all the details and relationships between your business process models and the elements of these models.
  • Process modeling and designing: Map and design your business processes into digital workflows to improve your organization’s overall productivity.
  • Reporting/Analytics: View, track, and report key metrics to analyze your business performance.

Considerations when purchasing business process management software

  • Flexibility of integration: The vendor should allow third-party integration or offer a customizable API platform to seamlessly integrate your in-house applications. Check whether the built-in templates can be customized to your business. Request for free trials and custom demos that let you validate the software’s interface and performance.
  • Deployment time: This depends on the complexity of the processes that need to be automated and customized. Some BPM tools can be used straight out of the box, while others require tweaking the built-in, industry-specific templates. Ask the vendor about the time needed to deploy their software, training duration, and the IT support offered.
  • Type of solution: There are three types of BPM software in the market. List your business challenges and map each issue to a software feature. For instance, small businesses prefer basic BPM systems for the user-friendly interface. The advanced BPM suites are preferred for agile working environments as these allow third-party integration. Meanwhile, intelligent BPMS is preferred by organizations that need to incorporate complex and real-time operational intelligence.
  • Adaptive case management continues to see wider implementation: This process can combine different sub-workflows into one “case”, eliminating a monolithic, complex workflow. It offers multichannel integration, social collaboration, and mobile support to create an agile working environment. When managing agile processes, companies will employ adaptive case management technology that makes human-like decisions, not based on predefined flowcharts. BPM software vendors are offering this ability to deal with adaptive cases (i.e., as intelligent BMPS). An iBPMS lets managers structure adaptive processes to choose the next-best-action. For instance, KiSSFLOW adopted adaptive case management to give its users full control over dynamic processes.
  • Demand for no-code/low-code BPM to grow: Companies are increasingly embracing no-code/low-code BPM applications to eliminate software complexity and long learning curve. These applications increase agility, so that you don’t need to hire programmers. It replaces traditional application development procedures with ready-to-use form builders, drag-and-drop features, and prebuilt integrations. For instance, BPMS vendors Bonitasoft and Pegasystems have revamped their products as low-code platforms to save their users’ time and effort.