---
description: Page 6 - See the list of the best Call Centre Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 6 - Call Centre Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software) > [Page 6](https://www.capterra.co.za/directory/30007/call-center/software?page=6)

# Call Centre Software

Canonical: https://www.capterra.co.za/directory/30007/call-center/software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Ytel](https://www.capterra.co.za/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections.
2. [Exelysis Contact Center](https://www.capterra.co.za/software/137080/exelysis-contact-center) — 4.8/5 (26 reviews) — Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication.
3. [CDR Call Reporting for Cisco](https://www.capterra.co.za/software/136341/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications.
4. [Snapforce](https://www.capterra.co.za/software/137235/snapforce-crm) — 4.1/5 (24 reviews) — Snapforce is an easy to use CRM software, used by more than 65,000 users in 12 countries.
5. [Qubicles](https://www.capterra.co.za/software/161183/qubicles) — 4.4/5 (24 reviews) — Licensing-free, award-winning contact center and blockchain software company. Register NOW for free\!
6. [Sales Sling](https://www.capterra.co.za/software/173979/sales-sling) — 4.4/5 (24 reviews) — 100% Cloud-Based Dialer \& Lead Management Technology - Convert More Leads to Sales with One Sales Platform for your Entire Company
7. [Dialfire](https://www.capterra.co.za/software/156848/dialfire) — 4.7/5 (23 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
8. [RingCentral Engage Voice](https://www.capterra.co.za/software/132179/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
9. [Liberty Converse](https://www.capterra.co.za/software/197657/liberty-converse) — 4.8/5 (23 reviews) — Liberty Converse CX is the next-generation AI-powered contact centre solution that enables call centres to migrate easily to the cloud.
10. [SpitFire](https://www.capterra.co.za/software/38129/spitfire) — 4.5/5 (22 reviews) — SpitFire Enterprise Call Center Software: Easy to Install, Operate \& Upgrade. Agents can login for anywhere in the world on any device.
11. [SalesExec](https://www.capterra.co.za/software/126733/salesexec) — 4.7/5 (22 reviews) — Close more leads in less time by following up with leads quickly and efficiently.
12. [Parrot Cloud Call Center](https://www.capterra.co.za/software/150341/parrot-cloud-call-center) — 4.7/5 (22 reviews) — Beautiful, modern, cloud call center software with unlimited predictive dialing, blended calling, and live dashboard for reporting.
13. [Natterbox](https://www.capterra.co.za/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
14. [PIMS Dialer](https://www.capterra.co.za/software/133970/pims-dialer) — 4.5/5 (21 reviews) — $175 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT.
15. [Alvaria CX Suite](https://www.capterra.co.za/software/75689/alvaria) — 4.0/5 (21 reviews) — Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance
16. [Contact Center as a Service (CCaaS)](https://www.capterra.co.za/software/169024/call-center) — 4.0/5 (21 reviews) — Evolve IPs cloud-compliant omnichannel contact center provides businesses with access to broad range of enterprise-grade features.
17. [Replicant](https://www.capterra.co.za/software/190728/replicant) — 4.9/5 (21 reviews) — Replicant's Contact Center Automation Platform provides always-on support to resolve customer issues quickly and naturally.
18. [Enghouse Contact Center](https://www.capterra.co.za/software/1014147/enghouse-contact-center) — 4.5/5 (21 reviews) — Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.
19. [Zendesk Talk](https://www.capterra.co.za/software/1024298/zendesk-talk) — 4.5/5 (21 reviews) — Cloud-based call center software that enables team members to offers phone support to customers.
20. [EvaluAgent](https://www.capterra.co.za/software/148526/evaluagent) — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
21. [UniVoIP](https://www.capterra.co.za/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
22. [Dixa](https://www.capterra.co.za/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
23. [QEval](https://www.capterra.co.za/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
24. [Ring.io](https://www.capterra.co.za/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
25. [inconnect](https://www.capterra.co.za/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.co.za/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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