---
description: Page 13 - See the list of the best Call Centre Software solutions in South Africa. Capterra offers software prices, reviews, and features to help you find the best software for your business.
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title: Page 13 - Call Centre Software - Prices & Reviews - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software) > [Page 13](https://www.capterra.co.za/directory/30007/call-center/software?page=13)

# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [PolyAI](https://www.capterra.co.za/software/198201/polyai) — 5.0/5 (3 reviews) — PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers.
2. [ConneXio](https://www.capterra.co.za/software/198603/telesero) — 5.0/5 (3 reviews) — Dialer/CRM/PBX/Workspace Configuration/HR and Employee portals.. 30% below what your paying now. GAURANTEED
3. [Volie](https://www.capterra.co.za/software/204826/volie) — 4.7/5 (3 reviews) — Automotive call center software made for dealerships. Evolve your BDC with modern call center software so your agents can work smarter.
4. [Daktela](https://www.capterra.co.za/software/1012554/daktela) — 4.3/5 (3 reviews) — Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application.
5. [InfoCision](https://www.capterra.co.za/software/1014728/infocision) — 3.3/5 (3 reviews) — InfoCision is a provider of traditional call center services to advanced training, quality, and efficiency services.
6. [Bevatel](https://www.capterra.co.za/software/1029122/bevatel) — 5.0/5 (3 reviews) — Bevatel is one of the best leading companies that provide the latest call center solutions and customer service in the Middle East
7. [Dextr](https://www.capterra.co.za/software/1032468/dextr) — 5.0/5 (3 reviews) — Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs.
8. [cVortex](https://www.capterra.co.za/software/1043700/cvortex) — 5.0/5 (3 reviews) — cVortex is customer service software that enables omnichannel conversations between companies and customers while streamlining support
9. [yoummday](https://www.capterra.co.za/software/1043782/yoummday) — 4.7/5 (3 reviews) — yoummday connects companies with freelance CX professional from around the world via a proprietary software platform.
10. [Pulse](https://www.capterra.co.za/software/1049384/pulse-cloud-call-centre) — 3.7/5 (3 reviews) — Call center solution that helps businesses manage call routing, recording, queues, transfers, forwarding and more.
11. [Centcom](https://www.capterra.co.za/software/55304/centcom) — 5.0/5 (2 reviews) — Web-enabled predictive dialing service the provides agent reporting, campaign statistics and more within minutes of your activation.
12. [Click2Coach](https://www.capterra.co.za/software/76428/click2coach) — 4.3/5 (2 reviews) — Click2Coach: an WFO suite including call recording, performance management, quality monitoring, desktop, data and speech analytics.
13. [neXorce](https://www.capterra.co.za/software/95939/nexorce) — 4.0/5 (2 reviews) — Call Center Real Time Reporting Software via software to drive devices to display real time KPI's to call center managers and agents.
14. [Contaque](https://www.capterra.co.za/software/126745/contaque) — 4.0/5 (2 reviews) — Blended contact center solution with IVR, ACD, and predictive dialing capabilities.
15. [C-Zentrix](https://www.capterra.co.za/software/143094/C-Zentrix) — 3.5/5 (2 reviews) — C-Zentrix is an advanced call center platform with AI tools, ACD, call recording, and mobile support for seamless customer service.
16. [Vivocha](https://www.capterra.co.za/software/143056/vivocha) — 4.5/5 (2 reviews) — Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools
17. [Callmaker](https://www.capterra.co.za/software/152121/callmaker) — 5.0/5 (2 reviews) — Get up to 50% more incoming sales calls from your website with automated callback in 25 seconds. Wow effect is guaranteed\!
18. [OneContact CC](https://www.capterra.co.za/software/151354/onecontact-cc) — 4.5/5 (2 reviews) — OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice,
19. [Xperience](https://www.capterra.co.za/software/154368/xperience) — 5.0/5 (2 reviews) — Outstanding contact center functionality on the cloud at the level of the best on-premise solutions.
20. [BounceHelp](https://www.capterra.co.za/software/153005/bouncehelp) — 4.5/5 (2 reviews) — Install BounceHelp callback widget to decrease website bounce rate and increase purchase conversion. Convert visitors into phone calls
21. [CafeX Suite](https://www.capterra.co.za/software/167318/live-assist-by-cafex) — 5.0/5 (2 reviews) — Proactively coach, monitor and interact with contact center agents live from any web browser during customer calls.
22. [Qfiniti](https://www.capterra.co.za/software/172345/qfiniti) — 4.5/5 (2 reviews) — Call center and workforce optimization software that helps businesses enhance back-office performance via employee engagement tactics.
23. [Castel Contact Center](https://www.capterra.co.za/software/175777/castel-call-center) — 4.5/5 (2 reviews) — Castel's call center solutions empower you with LIVE speech analytics driving real-time agent compliance and call center revenue.
24. [Omnicus](https://www.capterra.co.za/software/183314/omnicus) — 4.5/5 (2 reviews) — Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface.
25. [Hibot](https://www.capterra.co.za/software/183920/hibot) — 4.5/5 (2 reviews) — All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents.

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Page: 13 / 20\
Prev: [Previous page](https://www.capterra.co.za/directory/30007/call-center/software?page=12)\
Next: [Next page](https://www.capterra.co.za/directory/30007/call-center/software?page=14)

## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Auto Dialer Software](https://www.capterra.co.za/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

-----

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