---
description: Discover and compare Free Call Centre Software Applications & Tools. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Free Call Centre Software - Capterra South Africa 2026
---

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# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Freshcaller](https://www.capterra.co.za/software/165078/freshcaller) — 4.0/5 (35 reviews) — Freshcaller is a call center software solution for businesses of all sizes. It offers phone numbers in 90+ countries.
2. [Callture](https://www.capterra.co.za/software/177646/callture-connect) — 4.8/5 (32 reviews) — Phone services that helps businesses using call transfers, 3 way calling, call routing, call screening, music-on-hold, and more.
3. [Helpshift](https://www.capterra.co.za/software/150923/helpshift) — 3.9/5 (29 reviews) — Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience.
4. [FocalScope](https://www.capterra.co.za/software/127118/focalscope) — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
5. [QueueMetrics](https://www.capterra.co.za/software/151411/queuemetrics) — 4.7/5 (27 reviews) — Call center solution that allows businesses to monitor calls, track agent productivity and quality, and generate reports.
6. [CallFire](https://www.capterra.co.za/software/106571/callfire-cloud-call-center) — 4.3/5 (26 reviews) — Put your outbound dialing into overdrive with - upload contacts and in minutes, CallFire will connect your sales agents to live leads\!
7. [Qubicles](https://www.capterra.co.za/software/161183/qubicles) — 4.4/5 (24 reviews) — Licensing-free, award-winning contact center and blockchain software company. Register NOW for free\!
8. [Dialfire](https://www.capterra.co.za/software/156848/dialfire) — 4.7/5 (23 reviews) — Easy-to-use, full-featured Call Center Software from the cloud with many advanced features, but no set-up or monthly agent fee
9. [Enghouse Contact Center](https://www.capterra.co.za/software/1014147/enghouse-contact-center) — 4.5/5 (21 reviews) — Omni-channel, Contact Center solutions for SMBs to global, multi-site Enterprises. Microsoft Teams certified and AI-enabled.
10. [UniVoIP](https://www.capterra.co.za/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
11. [QEval](https://www.capterra.co.za/software/182454/qevalpro) — 4.0/5 (20 reviews) — Etech QEval is a one-stop solution to meet customer satisfaction and ensures the top-notch quality of your contact center.
12. [Eloquant](https://www.capterra.co.za/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
13. [Ring4](https://www.capterra.co.za/software/186067/ring4) — 4.1/5 (18 reviews) — Ring4 is a video conferencing and business phone system in the cloud.
14. [Vodia PBX](https://www.capterra.co.za/software/159316/vodia-pbx) — 4.7/5 (16 reviews) — Vodia is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers.
15. [Ringba](https://www.capterra.co.za/software/176276/ringba) — 4.9/5 (16 reviews) — Enterprise grade inbound call tracking for businesses, call centers, and professional marketers.
16. [55PBX](https://www.capterra.co.za/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
17. [OXON](https://www.capterra.co.za/software/159228/oxon) — 4.9/5 (14 reviews) — A single platform to communicate and track customers throughout their lifecycle and make communication consistent.
18. [Dialing Innovations Call Center Application Suite](https://www.capterra.co.za/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
19. [SiDial](https://www.capterra.co.za/software/1023729/sidial) — 5.0/5 (12 reviews) — SiDial is a cloud-based secure, digitally customizable data collection, tech assistance in live chat
20. [CallMaker](https://www.capterra.co.za/software/1038532/callmaker) — 4.8/5 (10 reviews) — CallMaker is a call center software that helps grow your inside sales. The Dialer is the first dialer that learns.
21. [LeadsRain](https://www.capterra.co.za/software/132951/cloud-predictive-dialer) — 4.5/5 (8 reviews) — LeadsRain provides Cloud Predictive Dialer that helps customers to Empower Small-Mid-Enterprise Call Centers With Cloud-based dialer.
22. [QwikDial](https://www.capterra.co.za/software/1009139/qwikdial) — 4.7/5 (7 reviews) — Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial.
23. [VBVoice](https://www.capterra.co.za/software/78434/vbvoice) — 4.8/5 (5 reviews) — Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET.
24. [Voicent Predictive Dialer](https://www.capterra.co.za/software/120329/agentdialer) — 5.0/5 (5 reviews) — Dramatically increases productivity and improves campaign bottom-line by automatically dialing.
25. [ICTBroadcast](https://www.capterra.co.za/software/130753/ictbroadcast) — 4.0/5 (5 reviews) — An advance call center software solution supporting predictive, progressive, preview, power and manual dialing support.

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## Related Categories

- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)
- [Auto Dialer Software](https://www.capterra.co.za/directory/30999/auto-dialer/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

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This solution enhances your agent’s productivity with high-end features within the dialer.\n\n Grab our Most Affordable Predictive Dialer Software with Pay per Minute Pricing Model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80d833d8-e3aa-4666-ad37-919a63592b26.png","url":"https://www.capterra.co.za/software/132951/cloud-predictive-dialer","@type":"ListItem"},{"name":"QwikDial","position":22,"description":"Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial to immediately leverage the most robust, predictive and preview dialing software provided to the accounts receivable and collections market. Powerful visual reporting and scheduling campaigns can be queued with visually designed campaigns ensuring optimal compliance and collection performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1bf65aff-e7df-43c0-91e3-9c6a38c2a73c.png","url":"https://www.capterra.co.za/software/1009139/qwikdial","@type":"ListItem"},{"name":"VBVoice","position":23,"description":"VBVoice software is relied on by leading operations worldwide. The experience allows developers to build applications more efficiently, including High Availability licensing to take full advantage of VMWare Cluster environments, Visual IVR functionality, and built in redundant licensing mechanisms to ensure users always remain online. 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