---
description: Discover and compare Call Centre Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Centre Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [Peopleware](https://www.capterra.co.za/software/152457/Peopleware) — 5.0/5 (1 reviews) — Peopleware is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work.
2. [Metaphor Contact Center](https://www.capterra.co.za/software/154564/metaphor-contact-center) — 4.0/5 (1 reviews) — Metaphor Contact Center delivers remarkable omnichannel customer experiences across voice, email, text, social and web.
3. [Kloudtalk](https://www.capterra.co.za/software/167275/kloudtalk) — 4.0/5 (1 reviews) — A robust cloud based Business Phone System that helps in streamlining business communication with customers and prospective clients.
4. [Hydra](https://www.capterra.co.za/software/173480/hydra) — 5.0/5 (1 reviews) — The WebRTC ACD without physical infrastructures. Accessible via any device. Work from the office, home or anywhere in the world.
5. [TelTel](https://www.capterra.co.za/software/173707/teltel) — 5.0/5 (1 reviews) — TelTel is a call center management solution that streamlines the entire flow of inbound/outbound calls.
6. [Fonvirtual Call Center](https://www.capterra.co.za/software/183354/fonvirtual-call-center) — 3.0/5 (1 reviews) — A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
7. [VIER](https://www.capterra.co.za/software/197861/vier) — 5.0/5 (1 reviews) — Call and center software, powered by AI, to orchestrate in- and outbound voice calls, email, chat, customer feedback, workforce, etc.
8. [Orbox](https://www.capterra.co.za/software/211307/orbox) — 4.0/5 (1 reviews) — This solution was developed to increase productivity and reduce costs associated with communications.
9. [OpenTouch Enterprise Cloud](https://www.capterra.co.za/software/214141/opentouch-enterprise-cloud) — 5.0/5 (1 reviews) — Unified communications solution that helps businesses with instant messaging, call recording, content sharing \& other functionalities.
10. [Cloud Call Centre](https://www.capterra.co.za/software/214746/cloud-call-centre) — 5.0/5 (1 reviews) — Cloud-based predictive dialler application with inbound, blended capabilities. Quality VoIP, Unified Comms \& PCI DSS Call Recording.
11. [assist365 - AI-powered Virtual Assistant](https://www.capterra.co.za/software/1015495/assist365) — 5.0/5 (1 reviews) — Multilingual Conversational AI to deliver a human-like customer support services. Contact us for a free demo – hello@gnani.ai
12. [CallerDesk](https://www.capterra.co.za/software/1023020/callerdesk) — 5.0/5 (1 reviews) — Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling
13. [inspeech](https://www.capterra.co.za/software/1034666/inconcert-speech-analytics) — 4.0/5 (1 reviews) — Guarantee top quality with GenAI-powered conversation analysis.
14. [RingRx](https://www.capterra.co.za/software/1041010/ringrx) — 5.0/5 (1 reviews) — RingRx is a full-featured, HIPAA-compliant phone system designed to help healthcare practices of all sizes.
15. [Bonga Cloud](https://www.capterra.co.za/software/1056141/bonga-cloud) — 5.0/5 (1 reviews) — Elevate your customer service with a cloud-based call center software to enhance customer experience leveraging on cutting-edge tech.
16. [CCC.uno](https://www.capterra.co.za/software/1071319/CCC-uno) — 5.0/5 (1 reviews) — CCC.uno is a contact center software that helps debt collection agencies boost recovery rates with anti-blocking technology.
17. [NobelBiz OMNI+](https://www.capterra.co.za/software/160307/cloud-contact-center) (0 reviews) — Contact Center Technology company. Offering unique carrier-of-carriers network and fully-remote omnichannel software.
18. [Uniphore](https://www.capterra.co.za/software/180755/uniphore) (0 reviews) — Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise.
19. [PBXware](https://www.capterra.co.za/software/187684/pbxware) (0 reviews) — Unified Communications \& Collaboration suite with UCaaS, CCaaS, omnichannel, hybrid meetings, geo-redundancy, UC virtualization \& more.
20. [Telecmi](https://www.capterra.co.za/software/191986/telecmi) (0 reviews) — A business phone system for global enterprise communications
21. [Edify Huddle CX](https://www.capterra.co.za/software/192057/huddle) (0 reviews) — Edify connects businesses with customers \& employees with each other, uniting CCaaS, UCaaS, and API functionality in a single solution.
22. [Gridbees](https://www.capterra.co.za/software/196514/gridbees) (0 reviews) — We are specialized in integrations, offering a highly customizable solution that quickly and easily interconnects with any third party.
23. [CINNOX](https://www.capterra.co.za/software/203469/cinnox) (0 reviews) — A digital convergence platform built on a globally-distributed and carrier-grade infrastructure.
24. [Chronicall](https://www.capterra.co.za/software/207473/chronicall) (0 reviews) — By connecting directly to your phone system, Chronicall registers everything that happens on each call, making management easy.
25. [ConXhub](https://www.capterra.co.za/software/213382/conxhub) (0 reviews) — Put your mobile phone at the heart of your comms. Make \& receive calls from any city/country \& segment your life with multi numbers,

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

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As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082745b8-7853-4428-9d05-3a8f7eb011f0.png","url":"https://www.capterra.co.za/software/180755/uniphore","@type":"ListItem"},{"name":"PBXware","position":19,"description":"The Bicom Platform is an all-in-one, white label Unified Communications & Collaboration suite for telecom service providers. 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Geo-redundancy protects your setup from disasters through separate server replications in distant locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c1df75-9020-48a6-b10c-ac3d46f37d99.png","url":"https://www.capterra.co.za/software/187684/pbxware","@type":"ListItem"},{"name":"Telecmi","position":20,"description":"TeleCMI is a leading innovative business phone system for global enterprise communications. The smartest cloud contact center and hosted PBX product which was built to manage business communications with effective, easy-to-access and live monitoring features. A new-age communication platform which can be integrated with familiar CRM and helpdesk tools. TeleCMI - An intelligent business conversation platform which delivers high voice quality with low latency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3ae3635-78f6-4958-a06a-a8d3476c6c93.png","url":"https://www.capterra.co.za/software/191986/telecmi","@type":"ListItem"},{"name":"Edify Huddle CX","position":21,"description":"Edify connects businesses with customers and employees with each other, making business communications as easy as personal ones. Its flagship product, Edify CX, unites contact center, unified communications, and real-time communications platform functionality in a cloud-native solution that lets users move seamlessly among channels within one conversation. Edify is a Google Chrome Enterprise Recommended partner for the contact center. Learn more at edify.cx.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e5a7f78-50ee-48ed-84f6-07ed6193f43c.png","url":"https://www.capterra.co.za/software/192057/huddle","@type":"ListItem"},{"name":"Gridbees","position":22,"description":"Gridbees aggregates their very heterogeneous flows, harmonizes them and processes them for forwarding them to the front office in a homogeneous manner, increasing the efficiency and performance of e-merchants. \n\nThe end consumer will thus benefit from a smooth shopping experience.\n\nConnectivity, technical know-how, support, agility and flexibility: these assets allow us to provide you with a real digital toolbox, modular and customizable, dedicated to the sales path.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abb7087b-7277-44cf-8f30-72c8c2357530.png","url":"https://www.capterra.co.za/software/196514/gridbees","@type":"ListItem"},{"name":"CINNOX","position":23,"description":"The only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business: Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1945f696-4bbb-483d-9a57-9e0e015440a2.png","url":"https://www.capterra.co.za/software/203469/cinnox","@type":"ListItem"},{"name":"Chronicall","position":24,"description":"Chronicall is designed to overcome the limitations of conventional call-tracking applications. In essence, Chronicall provides solutions that make management simple. By connecting directly to your phone system, Chronicall registers everything that happens on each call from the moment it starts to the second it ends. Our application is easy to deploy and scale with its simple and feature-rich interface, flexible licensing model, and easy phone system configuration requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7f60e26-4588-4a81-a348-cb4528c77ad1.jpeg","url":"https://www.capterra.co.za/software/207473/chronicall","@type":"ListItem"},{"name":"ConXhub","position":25,"description":"Your personal mobile phone is at the center of your life, FACT! We believe it should be & thats why we have developed ConXhub - a product that puts your personal mobile phone at the heart of your communications. ConXhub allows you to communicate with clients, prospects and colleagues at any time wherever you are, seamlessly and at the highest quality. PLUS it gives you all the features and functions of a corporate grade phone system (Cloud PBX / Switchboard), whatever size of business you run.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5446d17b-1e37-47d0-9b76-6309461f13db.png","url":"https://www.capterra.co.za/software/213382/conxhub","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30007/call-center/deployment-options/mac/software?page=7#itemlist","numberOfItems":25}
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