---
description: Discover and compare Call Centre Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Call Centre Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [QueueMetrics](https://www.capterra.co.za/software/151411/queuemetrics) — 4.7/5 (27 reviews) — Call center solution that allows businesses to monitor calls, track agent productivity and quality, and generate reports.
2. [Dialer360](https://www.capterra.co.za/software/159373/dialer360) — 4.7/5 (27 reviews) — A cloud contact center software technology providing a Predictive dialer, Hosted PBX, Voice Broadcasting, and more.
3. [Ytel](https://www.capterra.co.za/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Coud contact center platform ideal for inbound, outbound and blended multi-channel campaigns. Highest quality calls and connections.
4. [CDR Call Reporting for Cisco](https://www.capterra.co.za/software/136341/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — UC Data the Right Way. Variphy is the preferred analytics platform for Unified Communications.
5. [RingCentral Engage Voice](https://www.capterra.co.za/software/132179/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
6. [Natterbox](https://www.capterra.co.za/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
7. [PIMS Dialer](https://www.capterra.co.za/software/133970/pims-dialer) — 4.5/5 (21 reviews) — $175 PER USER PER MONTH WITH UNLIMITED OUTBOUND MINUTES NO MINIMUM USER REQUIREMENT.
8. [Alvaria CX Suite](https://www.capterra.co.za/software/75689/alvaria) — 4.0/5 (21 reviews) — Expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance
9. [UniVoIP](https://www.capterra.co.za/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
10. [Dixa](https://www.capterra.co.za/software/159488/dixa) — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
11. [Ring.io](https://www.capterra.co.za/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
12. [inconnect](https://www.capterra.co.za/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
13. [Cloudya](https://www.capterra.co.za/software/184983/nfon) — 4.0/5 (19 reviews) — NFON Cloudya keeps your team connected anywhere with VoIP, video, and CRM integration. Scalable, secure, and easy to use.
14. [Sagicc](https://www.capterra.co.za/software/217309/sagicc) — 4.4/5 (19 reviews) — Sagicc is the omnichannel CX platform that helps companies with the challenge of delivering great service to large crowds of customers.
15. [Eloquant](https://www.capterra.co.za/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
16. [Yodel](https://www.capterra.co.za/software/162262/yodel) — 4.0/5 (18 reviews) — Yodel is the phone system that unites all your communication in one place that your team already loves Slack\!
17. [Ring4](https://www.capterra.co.za/software/186067/ring4) — 4.1/5 (18 reviews) — Ring4 is a video conferencing and business phone system in the cloud.
18. [TalkChief](https://www.capterra.co.za/software/1011171/talkchief) — 4.9/5 (18 reviews) — Leverage TalkChief’s powerful features to provide the best Customer Experience\!
19. [DeepCall](https://www.capterra.co.za/software/1031078/deepcall) — 4.9/5 (18 reviews) — DeepCall by Sarv.com is a 100% in-house, AI-powered contact center solution;flexible, scalable, and built for smart enterprise workflow
20. [Calilio](https://www.capterra.co.za/software/1060583/calilio) — 4.3/5 (18 reviews) — Calilio is a business phone system designed to modernize your phone system
21. [Vodia PBX](https://www.capterra.co.za/software/159316/vodia-pbx) — 4.7/5 (16 reviews) — Vodia is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers.
22. [CallShaper](https://www.capterra.co.za/software/157494/callshaper) — 4.9/5 (16 reviews) — An optimized contact center solution. Includes customizable IVR,AI, QA, scripting, intuitive interface, robust reporting and much more\!
23. [55PBX](https://www.capterra.co.za/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
24. [Dialing Innovations Call Center Application Suite](https://www.capterra.co.za/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
25. [BeInContact](https://www.capterra.co.za/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

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With 24/7 support and seamless customizability, DeepCall stands out as a reliable, intelligent, and future-ready contact center solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9232036c-5b9e-4f9a-9789-3ff52e3bbdaf.png","url":"https://www.capterra.co.za/software/1031078/deepcall","@type":"ListItem"},{"name":"Calilio","position":20,"description":"Calilio is a AI powered cloud phone system offering virtual numbers in 100+ countries since 2023. Its user-friendly dashboard and unified callbox let users text, call, send voicemails, chat, and share images from one window. Standard Plans start at $15/month ($12 annually) for features like a web/app dialer, call filters, history, blocking, and forwarding. Premium Plan and Customizable Enterprise plans are also available. Calilio’s AI-powered tools include sentiment analysis, call summaries, and transcriptions. Sentiment analysis identifies client emotions—positive, neutral, or negative while summaries and transcriptions simplify reviewing call purposes and outcomes, boosting efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86c2d4ec-1d0c-4daa-853a-9854f8117bf3.jpeg","url":"https://www.capterra.co.za/software/1060583/calilio","@type":"ListItem"},{"name":"Vodia PBX","position":21,"description":"Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards and certified for use with Microsoft Teams, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms include AI functionality and are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for third-party business software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Visit Vodia on LinkedIn, Twitter, Facebook and YouTube.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e698125-9af6-48fa-b8f6-13a7853e8b01.png","url":"https://www.capterra.co.za/software/159316/vodia-pbx","@type":"ListItem"},{"name":"CallShaper","position":22,"description":"CallShaper is designed to empower outbound and inbound contact centers with 5+ agents. Our solutions are ideal for businesses making and receiving calls to and from USA and Canada.  We offer robust tools that streamline operations and enhance customer interactions across diverse industries using AI, QA, dynamic scripting, IVR, customized reporting, lead management, dispatching, multiple call handling, omni options, and more. Whether your focus is on sales, customer service, telemarketing, or any other form of customer engagement, CallShaper provides a scalable and efficient platform to meet your evolving needs.\n\nDon't let outdated technology hold your contact center back. Contact us today to discuss the benefits CallShaper can bring to your organization. Discover how our robust solutions can revolutionize your operations, enhance agent productivity, and deliver superior customer experiences. Buy with confidence, knowing you're partnering with a leader committed to your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.capterra.co.za/software/157494/callshaper","@type":"ListItem"},{"name":"55PBX","position":23,"description":"55PBX is the complete CCaaS - CONTACT CENTER AS A SERVICE solution for you to have a phone through Carrier or VOIP, SMS and Whatsapp. Perfect for Customer Service, Sales Teams and all the company. API for Whatsapp Templates, Intelligent IVR, automatic dialer, reports and features for CX improvements. Integrates with Zendesk, Freshdesk, Salesforce, Pipedrive, and Hubspot.\n\nPT-Br\nA 55PBX é uma solução de PABX Virtual, Telefonia e Whatsapp com CRM's como Zendesk, Salesforce, Hi Platform e mais","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.capterra.co.za/software/199508/55pbx","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":24,"description":"Dialing Innovations provides hosted services in the call center applications, sip trunking, and hosted phone systems space.  Dialing Innovations has 4000+ customers around the world.   With Dialing Innovations customers see massive reductions in costs and dramatic increases in production.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0966d86a-966c-45aa-8dcc-51c50d21c96d.png","url":"https://www.capterra.co.za/software/173066/call-center-applications","@type":"ListItem"},{"name":"BeInContact","position":25,"description":"Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact’s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.capterra.co.za/software/1020496/beincontact","@type":"ListItem"}],"@id":"https://www.capterra.co.za/directory/30007/call-center/deployment-options/mac/software?page=4#itemlist","numberOfItems":25}
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