---
description: Discover and compare Call Centre Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Call Centre Software for Mac - Price comparison & Reviews - Capterra South Africa 2026
---

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# Call Centre Software

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> Call Center software automates and standardizes the process of receiving and responding to customer phone calls.

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## Products

1. [JustCall](https://www.capterra.co.za/software/157853/justcall) — 4.1/5 (223 reviews) — Deliver 24/7 support, centralize interactions across channels, help agents work smarter with AI, and drive faster resolutions.
2. [Wildix](https://www.capterra.co.za/software/218251/wildix) — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
3. [LogMeIn Rescue](https://www.capterra.co.za/software/161344/logmein-rescue) — 4.6/5 (163 reviews) — Real-time remote control of a customer's computer over the web for help desks, support software, IT organizations, and more.
4. [CallTools](https://www.capterra.co.za/software/149510/call-center-software) — 4.8/5 (155 reviews) — Unlimited Minutes on Predictive , Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team.
5. [TenFold](https://www.capterra.co.za/software/144586/tenfold) — 4.7/5 (143 reviews) — CTI for Sales \& Contact Center - Improve Customer Experience \& Productivity
6. [Acefone](https://www.capterra.co.za/software/198347/acefone) — 4.6/5 (135 reviews) — No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.
7. [LoopUp](https://www.capterra.co.za/software/168543/loopup) — 4.6/5 (125 reviews) — LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide.
8. [Nextiva Contact Center](https://www.capterra.co.za/software/145004/nextiva-call-center) — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
9. [Mango Voice](https://www.capterra.co.za/software/1027920/mango-voice) — 3.7/5 (109 reviews) — Mango Voice is an enterprise-grade VoIP phone system based in the cloud.
10. [Primo Dialler](https://www.capterra.co.za/software/148791/primodialler) — 4.8/5 (108 reviews) — Based in the UK, our hosted dialler can help grow your call centre by increasing sales, productivity and conversions.
11. [ZIWO](https://www.capterra.co.za/software/171265/ziwo) — 4.7/5 (108 reviews) — Cloud Contact Center Solution deployed instantly with CRM plugins, full API access, and agent connectivity.
12. [Toky](https://www.capterra.co.za/software/156115/toky) — 4.2/5 (106 reviews) — Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more
13. [Bria](https://www.capterra.co.za/software/158718/bria) — 4.3/5 (106 reviews) — VoIP platform that offers softphone solutions, team messaging, and management tools for unified communications of call centres.
14. [Bright Pattern](https://www.capterra.co.za/software/130369/bright-pattern) — 4.8/5 (104 reviews) — Leading provider of AI-powered omnichannel cloud contact center software.
15. [Squaretalk](https://www.capterra.co.za/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews) — Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization
16. [Ameyo](https://www.capterra.co.za/software/85852/ameyo) — 4.2/5 (100 reviews) — Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features
17. [wolkvox](https://www.capterra.co.za/software/193276/wolkvox) — 4.6/5 (100 reviews) — Set up a call center with customized IVRs, agents with up to 10 simultaneous interactions, access to analytics and call recording.
18. [MightyCall](https://www.capterra.co.za/software/135394/mightycall) — 3.8/5 (95 reviews) — MightyCall is a flexible \& scalable cloud-based call center solution designed specifically
for small \& mid-sized businesses.
19. [Amazon Connect](https://www.capterra.co.za/software/1017140/amazon-connect) — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
20. [CxEngage](https://www.capterra.co.za/software/157026/lifesize) — 4.4/5 (91 reviews) — Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application.
21. [Efficy CRM](https://www.capterra.co.za/software/149894/efficy-crm) — 4.0/5 (90 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
22. [uContact](https://www.capterra.co.za/software/115213/ucontact) — 4.5/5 (81 reviews) — All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat
23. [Phonexa](https://www.capterra.co.za/software/156125/phonexa) — 5.0/5 (75 reviews) — Cloud PBX utilizes a smart IVR system and other features to show users their caller journeys and generate call and agent scoring.
24. [FluentStream](https://www.capterra.co.za/software/138973/fluentstream) — 4.6/5 (71 reviews) — FluentStream is a business phone system that provides all the call center features you need at the best price possible.
25. [Vonage Contact Center](https://www.capterra.co.za/software/104649/contactworld) — 4.3/5 (70 reviews) — Cloud-based contact centre solution that offers queue visibility, conversation analyzer, sentiment analysis, auto dialer, and more.

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## Related Categories

- [Business Phone Systems](https://www.capterra.co.za/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.co.za/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.co.za/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.co.za/directory/30007/call-center/software)
- [All Categories](https://www.capterra.co.za/directory)

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Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.\nAvailable on Cloud & On-premise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d92c1e17-4538-45ad-9fdf-24b94caa48e7.png","url":"https://www.capterra.co.za/software/85852/ameyo","@type":"ListItem"},{"name":"wolkvox","position":17,"description":"Set up an AI-optimized call center: create an army of digital agents that automate processes and allow human advisors to handle more complex and personalized requests.\n\nAn advisor can manage up to 10 simultaneous calls, follow a script during the conversation, access real-time analytics to make assertive decisions and consult customer information using preview dialing in the Campaigns module or our CRM.\n\nConfigure IVRs, view real-time and historical reports, access call recordings and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a89a720-3f04-40be-a278-41d5df270421.png","url":"https://www.capterra.co.za/software/193276/wolkvox","@type":"ListItem"},{"name":"MightyCall","position":18,"description":"MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.\n\nSet up - Enjoy the simple setup process with our intuitive flowchart.\nCommunicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.\nCollaborate - Track performance and route calls to your team members based on their roles and knowledge.\nReach out - Reach more targeted contacts with the auto dialer and improve engagement rates.\nSupervise - Train and supervise agents in real-time
and obtain precise performance data.\n\nMightyCall has customer support and free live onboarding sessions designed to maximize a system's potential in the shortest amount of time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/54b8541d-3781-4332-a14c-34607a6df68b.png","url":"https://www.capterra.co.za/software/135394/mightycall","@type":"ListItem"},{"name":"Amazon Connect","position":19,"description":"Amazon Connect is a cloud-based contact center service offering cost-effective customer service with technologies, including machine learning, interactive voice response, and intelligent call routing. It enables companies to provide personalized experiences across channels such as voice, chat, and messaging.\n\nAgents can deliver superior experiences using an AI-powered workspace that offers a comprehensive view of the customer. The AI assistant provides real-time responses and recommended actions, reducing training time and after-contact work.\n\nAmazon Connect provides analytics and optimization tools for real-time insights, agent performance evaluation, and tailored coaching to enhance customer satisfaction. Workforce management features help forecast contact volume and optimize agent utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.co.za/software/1017140/amazon-connect","@type":"ListItem"},{"name":"CxEngage","position":20,"description":"Lifesize combines best-in-class, cloud-based video conferencing services with integrated equipment to help you present your business in the best light. Recognized as a Meeting Solutions Visionary by Gartner and as Frost & Sullivans Cloud Video Conferencing Vendor of the Year, Lifesize leads the industry in customer satisfaction with the worlds first 4K video conferencing solution and 4K service architecture. Lifesize sets a new standard for video collaboration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.capterra.co.za/software/157026/lifesize","@type":"ListItem"},{"name":"Efficy CRM","position":21,"description":"At last, a CRM solution that adapts to your needs. Efficy  is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy Enterprise is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. 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Including Inbound, Outbound & Blended calls, with Automatic Call Distribution we make sure every call is routed to a qualified agent.\n\nuContact's complete voice solution enables you to improve performance by 300% with our market leading dialers including: predictive, power, progressive, preview and voice broadcast","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.capterra.co.za/software/115213/ucontact","@type":"ListItem"},{"name":"Phonexa","position":23,"description":"Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. 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