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239 results
Enterprise smartworking software for flexible, collaborative and productive workplaces.
What makes the workplace tick? Report time, manage calendars, set meetings and manage your team leaves, using an all-in-one smartworking platform, that connects your Time Management with your Work (Project Management, Task Kanban boards, etc); and even with your back-office processes (Travel, Expenses, Purchases), and integrates a complete communication suite. Learn more about Sapenta- Operations Management

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Web-based travel management solution that helps manage trip planning, travel policy engine, searching and booking functionality.
Web-based travel management solution that helps manage trip planning, travel policy engine, searching and booking functionality. Learn more about GetThere Travel

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Sejour DMC - has been providing compact, versatile and efficient solutions for inbound suppliers in the Tourism Industry.
Sejour Incoming Agency Program is a package program offering straight, creative and economical solutions to travel agencies in the tourism industry to enable them easily track their operations. Sejour acquires the required infrastructure in order an agency can run all the daily operations with the menus designed uniquely and specifically for the existing departments of an agency. Contract, Reservation, Operation, Tours and Invoicing main modules give every department the opportunity to track Learn more about TourVisio Tour Operator Software

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel reservations platform that allows customer management through centralized inventory control and marketing systems.
Travel reservations platform that allows customer management through centralized inventory control and marketing systems. Learn more about Groupminder

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Hotel Engine is a hotel booking management platform built to simplify travel coordination and scale savings for companies of any size.
Hotel Engine is a hotel booking management platform built for business. With over 300,000 properties worldwide, our members enjoy up to 60% off publicly available rates for a variety of travel needs. Industries like construction, transportation and logistics, oil and gas, retail, and healthcare enjoy the Hotel Engine no-contract business model. Meaning it is free to sign up and there are no minimums to take advantage of our vast inventory, deep discounts, centralized reporting, and more. Learn more about Hotel Engine

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Cloud-based tourism software to streamline travel operations such as multi-tier pricing, multi-currency booking, itinerary and more.
Cloud-based tourism software to streamline travel operations such as multi-tier pricing, multi-currency booking, itinerary and more. Learn more about Toursys

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
RateGain is a leader in hospitality and travel SaaS products that are used in over 191 countries.
RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement. RateGain is proud to support 125,000+ hotel properties globally by providing 240 billion rate and availability updates & over 30 Million bookings. RateGain is trusted by 25 out of the top 30 OTAs, worlds fastest-growing airlines, 23 of the top 30 hotel chains, tour operators and wholesalers and the largest cruise lines. Learn more about PriceGain

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel agency management solution that helps businesses manage client databases, bookings, trips, invoicing, documents, and more.
Travel agency management including a CRM, trips and bookings, a robust back office system, automation, marketing, and more. Learn more about Tess

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel agency marketing solution to automate travel operations through website development, mobile app & business management software.
Travel agency marketing solution to automate travel operations through website development, mobile app & business management software. Learn more about Travel LED

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
For airline companies to grow revenue.
For airline companies to grow revenue. Learn more about Travelport Fusion

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
100% automated travel software provider for all your business needs.
Technogram Solutions is the worlds leading travel technology company disrupting the industry with our robust cutting edge travel management software for Flights & Hotels in the B2B and B2C space. We offer a range of customizable features to fulfil all your business needs. We provide end-to-end solutions which optimize the booking process, help you automate your mid-office, and grow your profitability. Our team of professionals and our global presence enables us to provide you with the know-how. Learn more about Technogram Solutions

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Comprehensive solution for package tour operators (preformed groups). CRM, Reservations & Operations.
Comprehensive solution for package tour operators; scheduled, custom, group or FIT; receptive, outbound, event management. CRM throughout the complete business cycle. Reservations, operations, AR, AP, P/L, extensive reporting. Fully customizable to fit your business and product models - entry screens, database structure, business rules, processes and reports. Integrated web engine: bookings, payments, e-marketing with tracking tools. Scalable from 1-250 users, on-site or remote. Learn more about TourTools

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel management solution which addresses all aspects of the business process for both tour operators and travel agents.
GlobeTrack is a proven software product that manages the tour operator's business processes. GlobeTrack supports supplier pricing and content, CRM, fast and efficient quotations, documents, email and financial reporting. It is a web solution that allows on-line sales and distribution to clients and agents. GlobeTrack is particularly suitable for FIT/Tailor made/Groups and Tour Management.. GlobeTrack Enterprise offers Package Holiday mgt, promotions, complex pricing and multi-language content Learn more about GlobeTrack

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
A suite of tools for travel agents including Invoicing, Client Management, Supplier Reviews, Itinerary Builder, and Group Trips.
A suite of tools for travel agents including Invoicing, Quotes and Estimates, Client Relationship Management, Supplier Reviews, an Itinerary Builder, Travel Cost Research, Task Tracker, and more. All tools are available from any web-based computer; there is no software to download. Everything was designed specifically for travel agents with ease of use in mind. Learn more about Budget Your Trip Agent

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel technology platform for travel intermediaries that helps with feature such as domestic tours, destination management and more.
QuadLabs Technologies is a travel technology solutions provider company based out of India, with branch offices in UAE and Brazil. With 9+ years of experience in travel domain.Our products are Retail Sales,Tour Operator, B2B Reseller and Business Travel intermediaries. QuadLabs are world's leading travel ERP technology provider of 2015. Learn more about XChange

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel agency software that offers technological strategies, social analytics, eCommerce services, UI/UX designing tools, and more.
Travel agency software that offers technological strategies, social analytics, eCommerce services, UI/UX designing tools, and more. Learn more about Wiztrav

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Web-based end-to-end tour operator travel software with a comprehensive online reservation system and mid and back office tools.
Travel Booster is Web-based end-to-end tour operator software that comes complete with a comprehensive online reservation system together with mid and back office tools. With Travel Booster, you can distribute your products online, manage your business, and automate working procedures to increase business efficiency. All you need is the Internet to benefit from on-demand deployment and secure hosting services with absolutely no upfront costs. Learn more about Travel Booster

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Reservation system to create, book, manage, integrate and distribute multiple travel product inventory and rates.
RezG-Package is a fully integrated reservation system to create, book, manage, integrate and distribute multiple travel products (air, car, hotels, cruises, ground transportation, leisure activities, tickets and insurance) from a single mid office system. Learn more about RezG-Package

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
A fully integrated accounting solution that links to the major CRS/GDS systems for retail, corporate and wholesale travel agents.
A fully integrated accounting solution that links to the major CRS/GDS systems for retail, corporate and wholesale travel agents. Learn more about Travelog

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
mTrip is a comprehensive mobile solution and itinerary management tool for tour operators, OTA, TMC and travel agencies.
mTrip is a comprehensive mobile solution for tour operators, OTA, TMC and travel agencies. With 85% of travelers bringing their mobile devices on their trips, its now become crucial for travel companies to connect and engage with their clients during their entire journey. mTrip provides a comprehensive and innovative travel assistant app to engage customers after booking, during departure, and at their destination. Learn more about mTrip

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
The all in one solution for tour guides with reviews booster, scheduler and calendar, email manager, invoicing and CRM.
Boost and track online reviews from one platform, fully synchronized with tour guide scheduler and calendar, email manager, invoicing and CRM all in one. Learn more about Experitus.io

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel portal solution that provides medical tourism through XML integration, digital marketing, and CRM.
Travel portal solution that provides medical tourism through XML integration, digital marketing, and CRM. Learn more about TravelAps.com

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Online travel technology solution that provides complete travel portal services at one place for travel agents and agencies.
Online travel technology solution that provides complete travel portal services at one place for travel agents and agencies. It helps to manage and execute their online travel business and grows rapidly. It includes travel portal with flight, hotel, car, bus, cruise and holiday booking engine. Learn more about Safari B2B

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Manage your customers, vendors, trips, and payments. Run campaigns, automate workflows, get detailed reports and analysis, and more.
Manage your customers, vendors, trips, and payments. Run campaigns, automate workflows, get detailed reports and analysis, and more. Learn more about TravelCRM

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Umapped gives you the power, flexibility and speed to collaborate on proposals and itineraries with industry partners and customers
Umapped gives you the power, flexibility and speed to collaborate on proposals and itineraries with industry partners and customers Learn more about Umapped

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
A travel agency solution for the Indian market with itinerary planning & managing, custom templates, branding options, and more.
A travel agency solution for the Indian market with itinerary planning & managing, custom templates, branding options, and more. Learn more about TripControl

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Helping your travel business to grow
Hotailors is an AI-powered marketplace for corporations to easily plan, book, and expense business travel in 5 minutes. Hotailors helps users save up to 90% of their time and 10% on price. Learn more about Hotailors

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Advanced itinerary builder for travel agencies.
Advanced itinerary builder for travel agencies. Learn more about TripCreator

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel Management System for travel companies to create quotes, itineraries and store customer information.
Travel Management System, for companies of the Travel Industry. Allows to create quotations, bookings, vouchers, invoices, final itineraries confirmation and finance control. It has an integrated CRM that allows to send e-mails, process calls, and has a powerful API to connect to other systems for e-commerce, currency, booking engines and more. Learn more about Travel Ibex

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
TravelServer's software is a powerful, yet affordable solution that can be implemented in a fraction of the time and cost of others.
TravelServer Software, Inc. has developed a powerful and flexible software solution for the travel management market that provides capabilities not available from the major Online Travel Agencies (OTAs). TravelServer's ATTP (Advanced Travel Technology Platform) was created to specifically address the growing market demand for more versatile and effective travel management solutions. Learn more about TravelServer

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Tour operator solution that helps businesses manage hotel/flight booking portals, travel documentation, customer database, and more.
The Illusions Online system has been specifically designed with the Destination Management Companies, Tour Operators and Wholesalers needs in mind. It is a complete end to end solution for these travel businesses. We cover the entire business cycle that is demanded from a state of the art production system for tour operators and DMCs. Our entire award winning product is browser-based and built on MS.net and MS SQL Server technologies. Learn more about Illusions

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Alert eMails and reports are sent to the agent, or the traveler, about unused travel segments.
Shortly after flight date, if one or more segments have not been used, OnTrack begins to monitor it, in full or partial, for the full life of the UT, until it's exchanged, is used, or it expires. Alert eMails and reports are sent to the agent, or the travel arranger, or the traveler, or combinations of these, depending on agency preferences. Learn more about OnTrackplus

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
intuitive is the provider of the leading travel technology solutions for tour operators, online travel agents and wholesalers.
intuitive is the provider of the leading travel technology solutions. iVector - most comprehensive, relevant and connected end-to-end reservation platform on the market. From complex tailor-made and group operators to high volume OTAs and wholesalers. iVectorRooms - a unique, modular solution for your hotel supply. A hotel contracting, channel manager and 3rd party integration system. DealFinder - cache technology with the fastest and broadest search capabilities for your travel website. Learn more about ivector

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Web-based online booking system for airlines, tour operators and consolidators.
Tursys is a complete web-based reservation system regarding the needs of airlines, tour operators, travel agencies and concolidators at its utmost who are operating in the tourism sector and travel sector. If it is your aim to sell more and satisfy your customers, Tursys provides you with the adequate solutions. This system enables airlines, tour operators and consolidators low costs and high profits by means of the on-line sale system through the web. Learn more about Tursys Plus

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Web-based travel agency platform that helps businesses with team management, reporting, invoicing, marketing integration and more.
Cruisebase is TravTech's family of web-based, travel applications optimized and dedicated for the cruise segment of the travel industry. It includes support for customer management, consumer and agent on-line cruise search and booking and agency accounting optimized for cruise. It is built based on the latest Microsoft technology: Web Services, XML and .Net. Learn more about CruiseBase

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
The Best Booking Engine for large Companies in the Tourism Industry.
With Juniper Booking Engine (JBE) your Company will have total management and automatization freedom on your sales channels. Your company can offer in your own Website, inventory and products which can complement your own, via XML interfaces with external suppliers of all kind of services. Juniper Booking Engine integrates different modules according to your business needs. Learn more about Juniper Booking Engine

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Innovative digital marketing and distribution solutions for the Hospitality and Travel industries.
We offer digital marketing, distribution, and technology solutions for the hospitality and travel industries. Whether you're a hotel or restaurant in need of a new website and demand generation or in the market for a brand new travel technology platform built from scratch, HotelPORT has your solution. Learn more about HotelPORT

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Shopping cart for time based travel products with customizable website themes, guest relation, and operations management in a cloud.
Shopping cart for time based travel products with customizable website themes, guest relation, and operations management in a cloud. TripsCommerce will help you organize your entire booking process. Learn more about TripsCommerce

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
We create Travel portals that work for your business.
WebCRS-OTA is a user-friendly reservation system that enables B2C and B2B reservations for hotels,packages,transfers and activities through your website, phone or email after verifying the room availability of any particular period of time in concurrence with their itinerary schedule. Learn more about WebCRSOTA

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Software from as little at £40 per month.
Established in 2005, Trip Solutions has been providing travel software to some of the UK's largest travel business. We offer Two products. Our full solution eTrip which is a front, mid and back office system for medium to large tour operators and travel agents. The second is eTrip agency an entry level solution for small to medium size travel agents and ATOL holders. Learn more about eTrip

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Easy channel management for travel agencies. Upon request, it's also available as whitelabel channel manager.
Easy channel management for travel agencies. Upon request, it's also available as whitelabel channel manager. Learn more about RateWizz

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
A leading enterprise travel solution for all types of tour operators from an internationally focused company.
A leading enterprise travel solution for all types of tour operators from an internationally focused company. Learn more about TRAVFLEX

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
FREE Online hotel booking platform that enables travel agencies and tour operators to book hotels, manage customer details, and more.
Travenza for Agents is a FREE online hotel booking platform that enables travel agencies and tour operators to book more than 100,000 hotels in over 5,000 destinations on exclusive wholesale rates. The platform provides travel companies with tools that help them to sell more, market themselves better and operate their business more efficiently including: built-in CRM, Custom Branded B2C Website, Reports & Analytics and marketing tools such as instant email quotes and custom branding. Learn more about Travenza.com

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Travel Agency Management solution to automate ticket booking, reporting, and agent information.
Travel Agency Management solution to automate ticket booking, reporting, and agent information. Learn more about MY SOFT IT

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Cloud based Customer Relationship Management (CRM) tool used by travel agents to book hotels & package and connect with big corporates.
Cloud based Customer Relationship Management (CRM) tool used by travel agents to book hotels & packages. We provide certain features like B2B Travel Agent Login via which an agent will have access to live room inventory of 7000+ hotels, guest houses etc and the agent can start his own re-distribution network by creating his own sub-agents & sub-corporates. Apart from these features we have launched some new innovation features including Marketplace and Property Connect. Try it today! Learn more about Travel Agent Software

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
A one stop solution for travel agencies that helps them connect with their customers and fulfill their travel requests.
A one stop solution for travel agencies that helps them connect with their customers and fulfill their travel requests.Travel agency software, travel agency automation solutions, b2b,b2c, travel software, travel agency back office software. For demo contact us at [email protected], 044- 6625 2040 Learn more about AgencyAuto

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
South Africa Local product
It is an enterprise-level application, that automates the entire booking process from CRM by quoting, issuing, invoicing, and more.
It is an enterprise-level application, that automates the entire booking process from CRM by quoting, issuing, invoicing, and more. Learn more about Travel Management Application (TMA)

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Web-based solution that helps travel agencies with flight management, mobile access, payment processing, invoicing and more.
Management software for travel agents and back office systems, travel portals, consolidators and hotel resellers. Learn more about TravelNet

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Integrated tourism reservation, admissions, ticketing, and point of sale platform for tourism operators.
Integrated tourism reservation, admissions, ticketing, and point of sale platform for tourism operators. Learn more about IBIS Reservation

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates
Proposal management and travel itinerary builder software to engage with your customers in an amazing, quick and effortless way.
Proposals and travel itineraries discussions, important trip documents, digital travel guides and cross-selling features: they all live tidily together in Viewtravel. With your content and travel information in one easily searchable place, collaborating and selling online is as easy as doing it in person. Quickly sell your travel offer through a rich and complete catalogue of videos, photos, apps, itinerary information and business integration tools. Learn more at https://viewtravel.eu Learn more about Instivity

Features

  • Central Reservation System
  • Client Management
  • GDS/OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Quotes/Estimates

Travel Agency Buyers Guide

What is travel agency software?

Travel agency software allows travel agencies and related businesses to automate sales, marketing, finance, and other operations to improve customer service and increase profits. It also helps travel agents manage promotions, discounts, blackout dates, stay restrictions, and payment policies.

The benefits of travel agency software

  • Improved customer service: Travel agency software helps agents push their products and services to customers via multiple channels such as online portals, email, and SMS. It offers customer-facing features such as booking confirmations, cancelation, and online payment gateways.
  • Better process management:  Travel agency software automates business operations by reducing the need for manual data entry, centralizing bookings, tracking inventory, generating reports, managing payments, and more.
  • Streamlined reporting:  Dashboard and reporting tools allow users to gather information and gain insights into profits and sales, and generate custom reports to inform business decisions.

Typical features of travel agency software

  • Itinerary creation: Allows agents to create travel documents, plan routes, and organize other journey details.
  • Payment processing: Accept, capture, and reconcile financial transactions.
  • Reservations management: Create and manage customer transportation bookings and property reservations.
  • Pricing management: Set prices for tour packages and manage prices based on number of travelers, travel days, seasonal demand, etc.
  • Sales pipeline management: Track lead conversions and their status as they move along the sales pipeline.
  • Quotes/estimates: Create and send customized price quotes to customers.

Considerations when purchasing travel agency software

  • Extent of customization: If you cater to a specific audience (e.g., business travelers, backpackers), select a travel agency software solution that’s designed for your niche, or can be customized to meet your business needs. This way, you won’t have to create fresh templates for your workflows or adjust the interface to fit your customers.
  • Mobile apps: Client engagement is the bedrock of the travel industry. Mobile apps are effective in managing engagement efforts and building relationships with new and existing customers. Agents can manage operations and address inquiries even outside of regular business hours using these apps. Choose a solution that offers apps for various types of mobile devices.
  • Artificial intelligence improves the customer experience. To stay competitive and profitable, travel agencies need to constantly improve their customers’ experiences. To this end, some have started adding new technologies to their workflows. For example, artificial intelligence is being used to process data related to customer engagement and travel itineraries, and generate insights to help agencies tailor their customer recommendations.
  • Chatbots free up agents’ time : Travel agency software chatbots are intelligent conversational interfaces that serve as the first touch point for customers to interact with agencies. Basic chatbots are used to capture customer contact details and pass on leads to travel advisors. More advanced chatbots can suggest travel plans to customers based on their stipulated requirements (such as budget, tentative travel dates, preferred destinations, etc).