1329 results
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CRM solution that assists businesses with sales, customers, leads and more.
CRM solution that assists businesses with sales, customers, leads and more.
CRM solution that assists businesses with sales, customers, leads and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
HR Management Software helping companies to monitor the progress, leaves and payroll.
HR Management Software helping companies to monitor the progress, leaves and payroll. Features include ticketing, leave, billing and task management.
HR Management Software helping companies to monitor the progress, leaves and payroll. Features include ticketing, leave, billing and task management.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Cloud-based CRM solution that assists businesses with lead interaction, contact management, reporting and more.
Cloud-based CRM solution that assists businesses with lead interaction, contact management, reporting and more.
Cloud-based CRM solution that assists businesses with lead interaction, contact management, reporting and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Green Spoon is an affordable fully-integrated, small business ERP software approach eliminates the need for multiple software packages
Whether you’re a manufacturer, distributor, retailer, or e-tailer, Green Spoon can help you manage your business faster and better. Green Spoon offers a complete solution for your business, from your online store and sales teams to customer service, warehouse, inventory, shipping, manufacturing to accounting and reporting. Green Spoon helps small and mid-sized customers like you streamline operations, act on timely and complete information, and accelerate profitable growth.
Whether you’re a manufacturer, distributor, retailer, or e-tailer, Green Spoon can help you manage your business faster and better. Green Spoon offers a complete solution for your business, from your...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Host Billing & Automation Suite for the Web Hosting Industry.
Host Billing & Automation Suite for the Web Hosting Industry.
Host Billing & Automation Suite for the Web Hosting Industry.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
CRM solution that helps businesses manage leads, appointments, billing, expenses, inventory, quoting, invoicing, and more.
CRM solution that helps businesses manage leads, appointments, billing, expenses, inventory, quoting, invoicing, and more.
CRM solution that helps businesses manage leads, appointments, billing, expenses, inventory, quoting, invoicing, and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Cloud-based sales CRM solution designed to help businesses manage sales reporting, customer communication, marketing, leads, and more.
Cloud-based sales CRM solution designed to help businesses manage sales reporting, customer communication, marketing, leads, and more.
Cloud-based sales CRM solution designed to help businesses manage sales reporting, customer communication, marketing, leads, and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Office24By7 CRM software allows your team to be more productive & efficient. Automate workflows, improve communications & boost revenue
Make use of incredible tools for effective business growth. Manage contacts, filter your leads, boost closing rates, and drive huge revenue for your business. Automate your business operations and never miss a single opportunity to increase sales in number. With Office24By7 CRM software, organize and prioritize your tasks effectively, improve customer interactions, build better relationships, and thus, provide a seamless experience to your customers.
Make use of incredible tools for effective business growth. Manage contacts, filter your leads, boost closing rates, and drive huge revenue for your business. Automate your business operations and...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Antelope offer CRM solutions, unique lead management tools, Ninja, Financials, KYC, Communication, and PSP integrations all in one.
Antelope Systems offer innovative systems & solutions in the Customer Relationship Management area. We offer additional services to the CRM, such as a Client Portal, Affiliate Portal, Leaderboard, Affiliate Environment, and Partnership Environment.
Antelope Systems offer innovative systems & solutions in the Customer Relationship Management area. We offer additional services to the CRM, such as a Client Portal, Affiliate Portal, Leaderboard, ...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Agency Online is a front-end application designed to help sales agencies consolidate sales information.
Agency Online is a front-end application designed to help sales agencies consolidate sales information.
Agency Online is a front-end application designed to help sales agencies consolidate sales information.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Customer relationship management solution that helps businesses nurture prospects, manage projects, and track interactions.
Customer relationship management solution that helps businesses nurture prospects, manage projects, and track interactions.
Customer relationship management solution that helps businesses nurture prospects, manage projects, and track interactions.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Fraame Healthcare’s Case Management (CRM) software FileVision Health, fits the needs of any organisation, whatever the size.
Fraame Healthcare’s Case Management (CRM) software FileVision Health, fits the needs of any organisation, whatever the size. Small and medium sized organisations and enterprises alike make use of the FileVision Health’s document management software, document imaging, workflow and case management technology. FileVision Health is the Client/Case Management tool, designed suitably and priced right for any business. With added functionality such as application integration to any line of business.
Fraame Healthcare’s Case Management (CRM) software FileVision Health, fits the needs of any organisation, whatever the size. Small and medium sized organisations and enterprises alike make use of the...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
CRM solution that enables businesses to automate sales, manage marketing campaigns, and track leads on a unified interface.
CRM solution that enables businesses to automate sales, manage marketing campaigns, and track leads on a unified interface.
CRM solution that enables businesses to automate sales, manage marketing campaigns, and track leads on a unified interface.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Averox Sales CRM is a full suite of integrated applications designed to help sales, services, and marketing teams run smoothly.
Averox Sales CRM is a full suite of integrated applications designed to help sales, services, and marketing teams run smoothly.
Averox Sales CRM is a full suite of integrated applications designed to help sales, services, and marketing teams run smoothly.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Averox Services CRM can help businesses increase performance and remain professional while interacting with customers.
Averox Services CRM can help businesses increase performance and remain professional while interacting with customers.
Averox Services CRM can help businesses increase performance and remain professional while interacting with customers.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Fitfactory CRM enables manufacturing SMEs to build strong customer relationships and share live work-order status with customers.
Fitfactory CRM enables manufacturing SMEs to build strong customer relationships and share live work-order status with customers.
Fitfactory CRM enables manufacturing SMEs to build strong customer relationships and share live work-order status with customers.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
LeadSnap helps you develop your digital marketing business with our our CRM's automation and AI.
LeadSnap helps you develop your digital marketing business with our our CRM's automation and AI.
LeadSnap helps you develop your digital marketing business with our our CRM's automation and AI.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
AI powered digital office for financial advisors that includes built-in security for compliance, and an interactive client portal.
AI powered digital office for financial advisors that includes built-in security for compliance, and an interactive client portal.
AI powered digital office for financial advisors that includes built-in security for compliance, and an interactive client portal.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
A CRM customized to fit the needs of foodservice companies and distributors. Get information about suppliers and end users.
Peercore CRM is customized to fit the needs of foodservice manufacturing companies and distributors. Some of the capabilities include sales pipeline management, suppliers profiles, lead generation, customer retention, a multi-level database and sales history. As dealing with the food industry, Peercore CRM includes Quality Control and reports/alerts of any deviations from normal quality standards.
Peercore CRM is customized to fit the needs of foodservice manufacturing companies and distributors. Some of the capabilities include sales pipeline management, suppliers profiles, lead generation,...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Track hotel sales strategies and execution in real-time, and unify all hotels sales data with Metasphere's cloud-based software.
Metasphere's Hotel Sales CRM solution is a cloud-based SAAS sales software that helps hoteliers efficiently manage their global sales team at every stage of the sales process on a single platform. It is an easy-to-use and highly scalable solution that converts leads into sales using a four-step sales process. It consolidates all guest data across properties in a central database (including real-time sales data) and allows hoteliers to track global sales strategies and execution in real-time.
Metasphere's Hotel Sales CRM solution is a cloud-based SAAS sales software that helps hoteliers efficiently manage their global sales team at every stage of the sales process on a single platform. It...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
The scalable toolkit for small businesses with a unique pricing model.
Crank CRM is the complete toolkit for small businesses to grow & manage your business from one platform. With no packages, you can use a platform your business needs, even on a budget. Crank CRM is available in multiple languages and countries but unlike other CRM's with set packages, Crank has a unique pricing model so you only pay for individual features you need. Gmail & Calendar integrations, real-time Evernote sync, full contact management profile, tasks, & events included for every user.
Crank CRM is the complete toolkit for small businesses to grow & manage your business from one platform. With no packages, you can use a platform your business needs, even on a budget. Crank CRM is...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
CRM Plus is a web-based CRM system that offers a comprehensive solution for the entire company.
CRM Plus is a web-based CRM system that offers a comprehensive solution for the entire company.
CRM Plus is a web-based CRM system that offers a comprehensive solution for the entire company.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Fully customizable, Cloud-based CRM software consisting of Sales, Marketing, Project management, HR, Helpdesk, Invoicing Clouds.
CloudOffix is a cloud-based CRM software that assists businesses with Sales, Marketing, Project Management, Invoicing Helpdesk and HR Clouds. Along with many other great and unique features such as website visitor tracking and mail automation, CloudOffix offers extensive full customization so that you don't have to settle for out-of-the-box products. With context based collaboration within the platform, without having to leave is an amazing comfort feature to have.
CloudOffix is a cloud-based CRM software that assists businesses with Sales, Marketing, Project Management, Invoicing Helpdesk and HR Clouds. Along with many other great and unique features such as...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Zimasoft is a business management solution designed to help SMEs handle invoices, payments, customers, suppliers, projects, and more.
Zimasoft is a business management solution designed to help SMEs handle invoices, payments, customers, suppliers, projects, and more.
Zimasoft is a business management solution designed to help SMEs handle invoices, payments, customers, suppliers, projects, and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
iLife is the easiest way for life insurance agents to build an interactive client experience.
iLife is the easiest way for life insurance agents to build an interactive client experience. When agents sign up with iLife, they create a custom, white labeled website with just a few clicks with no training and no coding. Within a few minutes agents are ready to share their custom website link via email, social media, and any other way they’d like. Agents instantly have a scalable business that can reach prospects anywhere, anytime. iLife also offers live chat, CRM tools, and analytics.
iLife is the easiest way for life insurance agents to build an interactive client experience. When agents sign up with iLife, they create a custom, white labeled website with just a few clicks with...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Ontrac24 is a cloud-based Business process management tool cum ERP software primarily focused for small businesses and manufacturing.
Ontrac24 is a cloud-based Business process management tool cum ERP software primarily focused for small businesses and manufacturing.
Ontrac24 is a cloud-based Business process management tool cum ERP software primarily focused for small businesses and manufacturing.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
Customer relationship management solution that helps businesses manage projects, tasks, contacts, interactions and more.
Customer relationship management solution that helps businesses manage projects, tasks, contacts, interactions and more.
Customer relationship management solution that helps businesses manage projects, tasks, contacts, interactions and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
It is a CRM solution that helps businesses manage contacts, leads, workflows, tasks, appointments, and more.
It is a CRM solution that helps businesses manage contacts, leads, workflows, tasks, appointments, and more.
It is a CRM solution that helps businesses manage contacts, leads, workflows, tasks, appointments, and more.

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification
CRM solution designed to help businesses manage operations, increase revenue as well as boost sales and marketing effectiveness.
Rolldog is a Customer Relationship Management (CRM) solution that helps companies manage their business relationships, increase revenue, and boost sales & marketing effectiveness. Rolldog also offers a suite of CRM-related solutions, including a Lead/Opportunity Management module designed to help companies already running a CRM to drastically improve the way they qualify, manage, score and close opportunities.
Rolldog is a Customer Relationship Management (CRM) solution that helps companies manage their business relationships, increase revenue, and boost sales & marketing effectiveness. Rolldog also offers...

Features

  • Internal Chat Integration
  • Email Marketing
  • Territory Management
  • Task Management
  • Marketing Automation
  • Calendar/Reminder System
  • Lead Qualification

CRM Software Buyers Guide

What is customer relationship management software?

Customer relationship management (CRM) software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes. It also integrates organizational processes across marketing, sales, and customer service.

The benefits of customer relationship management software

  • Easy access to customer data: A customer relationship management system includes a searchable database that allows users to access client and prospect information during meetings. Some solutions also let users sync information across multiple devices, offering them access to the most up-to-date information on customers from anywhere.
  • Streamlined processes through automation: Customer relationship management software lets users standardize different workflows and processes associated with sales, marketing, and customer support to increase coordination between these teams.
  • Actionable insights on business performance and customer behavior: Vendors of some customer relationship management tools offer analytics functionality, which allows users to create customizable dashboards and reports based on customer data. These reports help in segmenting customers, tracking revenue, and managing personalized campaigns.

Typical features of customer relationship management software

  • Contact management: Create a searchable database of customer and prospect information.
  • Track interactions: Document conversations with customers and prospects on different channels such as phone, email, live chat, or in-person.
  • Lead management: Track and manage leads throughout the customer lifecycle. This involves lead capture, storage, distribution, nurture, segmentation, and pipeline management.
  • Calendar/reminder system: Create reminders about calls or meetings and synchronize these with the user’s calendar. A user can also set reminders via desktop notifications, calendar notifications, emails, or text messages.
  • Document storage: Store, share, and manage documentation and paperwork.
  • Segmentation: Divide the customer base into groups based on attributes such as age, gender, location, and preferences in order to create targeted sales and marketing campaigns.

Considerations when purchasing customer relationship management software

  • Types of customer relationship management tools: A customer relationship management system falls into at least one of three buckets based on their functionalities: sales automation, marketing automation, and customer service and support. Sales automation solutions help users manage inventory, order processing, and sales reporting. Marketing automation solutions help users create and manage marketing campaigns. Customer service software helps track and manage customer queries. Users should assess their customer relationship management system needs and shortlist products that meet their specific needs.
  • Total cost of ownership: The market is flooded with solutions that offer different pricing models depending on functionality breadth and deployment options, among other factors. But these options also differ in the total cost of ownership, depending on multiple criteria such as mode of deployment (cloud-based vs. on-premise), training time and costs, implementation time, and technical support costs.
  • Data storage capabilities: Customer data is at the heart of a customer relationship management system. But the software also stores other data such as customer interactions, calendars, and campaign performance metrics. This makes adequate data storage a must-have when purchasing a solution. Buyers should assess their current data needs and estimate future needs.
  • Adoption of a social customer relationship management system is on the rise: Social media usage is growing faster than ever. According to the Global Digital Report 2019, there are currently about 3.5 billion active social media users, indicating a 9% year-on-year growth compared to 2018. To build a social media strategy, small businesses can use social customer relationship management software that helps them manage their social media channels, run marketing campaigns, and track campaign performance in real time. Capterra's customer relationship management software directory allows you to search for software by the desired feature, including social media integration.
  • AI is the future of small business customer relationship management tools: Small businesses are realizing the role that artificial intelligence (AI) can play in boosting the performance of customer relationship management software. According to a Salesforce survey, fast-growing SMBs are twice as likely to use AI when compared to slow-growing SMBs. An important application of AI in a customer relationship management system is chatbots: According to a Capterra technology trends report, 68% of small and midsize businesses are either currently using or plan to implement chatbots.