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Zoho Sprints is an agile project management tool that helps Scrum teams to plan, track and always be ready for change.
Learn more about Zoho Sprints
Zoho Sprints is a free online agile project management tool for Scrum teams. Add user stories to your backlog, estimate and prioritize work items, stay on track with personalized scrum boards and swimlanes, get actionable insights from velocity, burn up and burn down charts, collaborate with your team on a social feed, and schedule your review and retrospective meetings from one place.
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- Ticket Management
- Remote Access/Control
- Incident Management
- Issue Auditing
- Maintenance Scheduling
Atera is the all-in-one IT management platform that combines RMM and ticketing with AI to boost organizational efficiency. Try for free
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Atera is transforming IT management with our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation platform, now powered by Action AI™. Designed to streamline and scale operations, Atera empowers IT teams to slash SLA times, efficiently manage and protect infrastructure, improve service quality, and drive organizational growth. With powerful patch management, reporting and analytics, real-time diagnostics, and more, Atera supports seamless operations across the enterprise—serving over 12,000 customers in 120+ countries, all with per-tech pricing and unlimited devices.
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Learn more about ManageEngine Endpoint Central
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution
Learn more about ManageEngine ADManager Plus
ADManager Plus is a unified hybrid Active Directory, Microsoft 365, Exchange, and Google Workspace management and reporting solution that simplifies tasks such as provisioning users, cleaning up stale accounts, providing JIT access, and managing NTFS and share permissions.
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
Learn more about InvGate Service Management
InvGate Service Management is an ITIL certified ITSM solution, with modern ticketing interface, workflows, change, problem, request and IT Asset management (ITAM). Available as cloud-based SaaS or On-Premise implementation and 100% code-free configuration, InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution without the overhead of extensive implementations and high cost of ownership.
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard.
Learn more about groundcover
Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity.
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- Incident Management
- Issue Auditing
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ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.
Learn more about ManageEngine OpManager
ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.
Learn more about ManageEngine OpManager
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- Remote Access/Control
- Incident Management
- Issue Auditing
- Maintenance Scheduling
IT Management has never been more important than in today's remote environment. Integrates seamlessly with Zendesk, Jira etc.
Learn more about EZOfficeInventory
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others.
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monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you.
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
Automate and securely manage identity, access, devices, and inventory -- all in one natively-built and unified system.
Rippling IT makes it easy to strengthen security while eliminating busywork with one unified system for securely managing identity, access, devices, and inventory—all powered by native access to rich user data. Gain total visibility and control over your security posture across the user and device lifecycle, ensuring nothing slips through the cracks. In just a few clicks, automate manual and error-prone processes like configuring devices, implementing security controls, and provisioning access. Instead of juggling multiple different systems, centralize your IT operations and reduce costs with a single system for IT management.
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- Compliance Management
- Ticket Management
- Remote Access/Control
- Incident Management
- Issue Auditing
- Maintenance Scheduling
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike.
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks.
Learn more about Malwarebytes for Business
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions.
AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices.
Learn more about AVG Antivirus Business Edition
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Features
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- Ticket Management
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
Deel IT streamlines global IT operations. Manage devices, software, and support across 130+ countries.
Deel IT is a comprehensive platform for managing global IT operations. It centralizes equipment and software management across 130+ countries, automating tasks like onboarding, offboarding, and device deployment.
Gain complete visibility over all your IT assets worldwide. Pre-configure devices for easy onboarding. Access 24/7 global support for hardware and software issues. Manage devices from purchase to disposal. Protect your company data with MDM and endpoint protection. Optimize spending through device utilization and centralized management.
With Deel IT, businesses can streamline IT operations, reduce costs, and ensure efficient management of their global workforce.
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- Ticket Management
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- Incident Management
- Issue Auditing
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Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money.
Asset Panda is a powerful cloud-based asset lifecycle management platform that helps you keep track of your devices and create interdependencies between them. Our customizable software adapts to your unique workflows and use cases, whether you're tracking computers or construction materials. Asset Panda's secure software allows unlimited users to update records from anywhere, both on the web and on our mobile app.
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- Incident Management
- Issue Auditing
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GitLab DevSecOps platform enables software innovation by empowering development, security, and teams to build better software faster.
GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation, enabling everyone to contribute and co-create the software that powers our world. GitLab empowers organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 30 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster—because where collaboration and co-creation happen, so does innovation.
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- Incident Management
- Issue Auditing
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ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license.
Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
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- Incident Management
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Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support.
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- Capacity Management
- Compliance Management
- Ticket Management
- Remote Access/Control
- Incident Management
- Issue Auditing
- Maintenance Scheduling
Jira Service Management is an ITSM software that unlocks high-velocity teams to deliver great service experiences fast and together.
Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams. Empowered teams can deliver great service experiences, without the complexity of traditional ITSM, and coordinate efforts for even more impact through Jira’s open collaborative platform. Streamlined workflows, automation rules, queues, SLAs, and a self-service portal all empower IT, dev, operations, and business teams to deliver exceptional service management at scale with no silos.
Learn more about JIRA Service Management
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- Capacity Management
- Compliance Management
- Ticket Management
- Remote Access/Control
- Incident Management
- Issue Auditing
- Maintenance Scheduling
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs.
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Features
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- Server Monitoring
- Capacity Management
- Compliance Management
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- Incident Management
- Issue Auditing
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With SolarWinds Service Desk, you can deliver exceptional service experiences and drive better business outcomes.
SolarWinds Service Desk, previously Samanage Service Platform, unites employees around the globe by enabling companies to manage and automate a diverse range of IT management processes and tasks. Powered by smart technology like AI and automations and built with ITIL best practices in mind, our service desk helps you achieve faster ticket resolutions, improve SLAs, and gain better visibility and control of your IT infrastructure.
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- Incident Management
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Download free IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps also free.
The Spiceworks IT Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. Start tackling tickets in minutes with free help desk software (on your server or in the cloud). Plus, it's more than just ticket tracking: understand (and change!) team behavior and articulate your value to the business. Get it free today!
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Features
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- Server Monitoring
- Capacity Management
- Compliance Management
- Ticket Management
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- Incident Management
- Issue Auditing
- Maintenance Scheduling
A complete Mobile Device Management solution for IT pros to simplify the deployment, inventory, and security of Apple devices.
Jamf Pro is a complete device management solution for IT pros to simplify the deployment, inventory and security of Macs, iPads, iPhones and Apple TVs. Designed to automate device management while driving end-user productivity, Jamf Pro is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices. The IT experience you want is within reach. Request a free trial and become an IT superhero today.
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Features
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- Server Monitoring
- Capacity Management
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- Remote Access/Control
- Incident Management
- Issue Auditing
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SysAid ITSM and Help Desk liberates teams and reduces ticket count by 40% using generative AI across all service management elements.
SysAid is the next-gen of AI-Powered ITSM and Help Desk platforms: a comprehensive solution with generative AI implemented into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.
Employees are no longer left frustrated by clunky interfaces or long wait times. SysAid delivers a fully conversational user experience, allowing them to interact with the help desk through chat, email, familiar platforms like Teams, or a self-service portal.
The impact goes beyond efficiency. SysAid fosters a culture of exceptional service. Employees consistently receive reliable, easily accessible support, boosting morale and productivity.
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- Server Monitoring
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- Issue Auditing
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Centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with.
Remote Desktop Manager lets you centralize all your remote connections, passwords, and credentials into a unique platform that people love to work with. Drive security, speed, and productivity through your organization while reducing risks for your IT department. Join over 750,000 users in more than 140 countries who enjoy Remote Desktop Manager.
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- Capacity Management
- Compliance Management
- Ticket Management
- Remote Access/Control
- Incident Management
- Issue Auditing
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