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Create a free account - track laptops, mobile devices and more with Reftab. Tons of integrations to manage onboarding and off boarding.
Learn more about Reftab
Specialized for IT departments, Reftab was voted by Capterra as the best value and easiest to use platform and voted by Forbes as the #1 customizable and easy-to-use platform of 2023, 2024 & 2025!
With a focus on simplicity and automation, anyone, no matter their requirements or technical ability can utilize Reftab to provide a robust asset management platform for their organization tracking both hardware and software under one powerful platform.
We offer integrations with device management systems, also identity systems such as Entra and Okta for software asset management, ticketing systems and even no-code / low-code platforms.
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Features
- Capacity Management
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- Server Monitoring
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Online ITIL service desk that helps you manage your IT infrastructure, minus the complications.
Learn more about Freshservice
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice a perfect fit for your organization's IT management needs.
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Features
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- Ticket Management
- Maintenance Scheduling
- Issue Auditing
RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features.
Learn more about N-sight RMM
N-sight RMM is a remote monitoring and management platform designed for IT service providers, MSPs, and in-house IT professionals. that assists with managing, maintaining, and protecting IT assets. From a web-based dashboard, users get access and support tools, remote monitoring and management with patch management, drag & drop automation, and ticketing and billing features.
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Zoho Sprints is a cloud-based agile project management tool that helps scrum teams to plan, track and always be ready for change.
Learn more about Zoho Sprints
Zoho Sprints is an online agile project management tool for scrum teams. Businesses can add user stories to theirbacklog, estimate and prioritize work items, stay on track with personalized scrum boards and swimlanes, get actionable insights from velocity, burn up and burn down charts, collaborate with team on a social feed, and schedule review and retrospective meetings.
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Features
- Capacity Management
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- Ticket Management
- Maintenance Scheduling
- Issue Auditing
On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console.
Learn more about ManageEngine Endpoint Central
Endpoint Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, & tablets from a central location. Using either an on-premise or a cloud-based UEM allows you to automate regular endpoint management routines like installing patches, deploying software, imaging & deploying OS, manage mobiles & BYOD devices, remote troubleshooting, modern management & much more! It also has a mobile app that allows you to manage endpoints anywhere, anytime!
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Features
- Capacity Management
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- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Don't just monitor your network and application stack; fully observe them with OpManager Plus, the unified observability solution.
Learn more about ManageEngine OpManager Plus
ManageEngine OpManager Plus is an IT operations management and observability software that provides full-stack visibility into your network, applications, and IT infrastructure. It helps you streamline complex IT management processes with the help of advanced AI and ML-based algorithms such as component monitoring, network configuration and provisioning, switch port management, bandwidth management, and application performance.
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- Capacity Management
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- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Service providers solution that unifies backup, disaster recovery, EDR, DLP, anti-malware, antivirus, and endpoint protection.
Learn more about Acronis Cyber Protect Cloud
Acronis Cyber Protect Cloud is a single solution that combines backup, anti-malware, antivirus, and endpoint protection for service providers. Control through the single management console significantly reduces complexity, while strengthening security offerings, improving SLAs, decreasing churn risks, and generating additional recurring revenue.
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Features
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Centralized IT management solution to automate user provisioning, delegate tasks, and manage AD, M365, and Google Workspace efficiently
Learn more about ManageEngine ADManager Plus
ManageEngine ADManager Plus is a comprehensive IT management solution that streamlines and automates routine tasks across Active Directory, Microsoft 365, Exchange, and Google Workspace. It helps IT teams simplify user provisioning, deprovisioning, group and mailbox management, and access rights administration—all from a unified console. With customizable templates, automation policies, and multi-level approval workflows, ADManager Plus reduces manual effort and ensures consistency in IT operations. Role-based delegation allows secure task assignment to help desk technicians without compromising control. This solution delivers powerful reporting, helping IT administrators gain real-time visibility into user activity, permissions, and changes across the environment. With built-in integrations for ITSM, HCM, and SIEM platforms, and mobile apps for on-the-go management, ADManager Plus empowers IT teams to manage identities and resources effectively while ensuring compliance and security.
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Features
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
Learn more about InvGate Service Management
InvGate Service Management is an ITIL certified ITSM solution, with modern ticketing interface, workflows, change, problem, request and IT Asset management (ITAM). Available as cloud-based SaaS or On-Premises implementation and code-free configuration, InvGate Service Management is the solution of choice for organizations looking for an ITSM solution without the overhead of extensive implementations and high cost of ownership.
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Features
- Capacity Management
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- Ticket Management
- Maintenance Scheduling
- Issue Auditing
ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting.
Learn more about ManageEngine OpManager
ManageEngine OpManager is a comprehensive network monitoring solution that helps you keep track of the health and performance of your network devices, servers, and applications. It helps large enterprises, service providers, and SMEs manage their data centers & IT infrastructure efficiently and cost effectively. OpManager provides real-time monitoring, alerting, and reporting capabilities, allowing you to proactively identify and resolve potential issues before they impact your business.
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Features
- Capacity Management
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace.
TeamViewer goes beyond traditional IT management by delivering a smarter, more proactive digital workplace experience — with a strong focus on employee productivity and satisfaction. IT teams can monitor, analyze, and optimize endpoint performance across the organization to prevent issues before they disrupt work. With deep visibility into device health, software usage, and user experience metrics, teams gain the insights they need to continuously improve both system performance and employee experience.
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Features
- Capacity Management
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
monday.com is a flexible platform that provides IT managers the visibility they need to keep teams running as efficiently as possible.
monday.com is a flexible platform that allows IT managers to easily collaborate with external and internal stakeholders while overseeing large projects and processes. Choose one of the 200+ infinitely customizable templates. Then tailor it to your workflows within less than a few hours using drag-and-drop columns, widgets, and apps. From IT requests to inventory management, monday.com gives you the instant visibility you need to better support your team where they need you.
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Manage identity, access, devices, and inventory securely in one system. Automate onboarding, policy creation and compliance visibility.
Rippling IT is an all-in-one platform for lean IT teams to manage identity, devices, and inventory. Based on the canonical employee graph that understands each user's role, department, start date, skills, management chain, and more -- you can automate onboarding and off-boarding processes, set up cross-OS devices, get strong visibility into compliance audits, and enable secure login experiences across your sea of work applications.
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Features
- Capacity Management
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- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Manage global IT operations end to end with one platform for devices, access, security, and 24/7 tech support.
Run global IT operations from one platform. Deel IT brings together hardware procurement, device management, access management, endpoint protection, and 24/7 tech support to manage the full IT lifecycle across a distributed workforce.
IT teams define policies once and enforce them everywhere, from device provisioning and security to support, recovery, and offboarding. HR-driven people events automatically trigger IT actions, ensuring employees receive the right devices, access, and support on day one, and that access and equipment are handled securely when roles change or employment ends.
With centralized visibility across devices, users, and lifecycle status, Deel IT replaces fragmented tools and regional vendors with one global system for consistent, secure IT management in 130+ countries.
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations.
Wrike is an IT work management software trusted by 20,000+ companies and over two million users. Streamline your IT management using custom request forms, Kanban boards, Gantt charts, time-tracking, automated workflows and approvals, budget management, and advanced reporting, all in one place. Integrate Wrike with 400+ applications such as GitHub for seamless development and tracking. Customize your workflows so you can see progress at every step. Transform your IT management with Wrike.
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Cloud-based suite of cybersecurity solutions that help businesses identify, analyze and remediate threats on a unified platform.
Malwarebytes for Business is a cybersecurity platform that protects laptops, servers, and mobile devices against threats. The endpoint security portfolio combines layers of protection and threat intelligence to secure organizations from threats, including ransomware, malware, viruses, and other attacks.
Learn more about Malwarebytes for Business
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Protect your business endpoints from ransomware, malware, hackers, and more with AVG Antivirus Business Edition.
AVG Antivirus Business Edition protect your business from viruses, ransomware, and other online threats in real-time. Our top-rated antivirus protects your business from: hacker attacks, web and email threats and, the newest malware. You can choose between unmanaged and managed solutions.
AVG Cloud Management Console allows you to quickly deploy antivirus to multiple endpoints, manage policies, monitor threats, schedule updates, and protect devices.
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Features
- Capacity Management
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- Remote Access/Control
- Server Monitoring
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- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Streamline your onboarding, offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best!
Manage the complete IT asset lifecycle for your remote workforce with easy-to-use, cloud-based IT Management software. Reduce downtime, ensure software license compliance, and speed up troubleshooting by tracking all hardware including Windows/Mac devices as well as software. Maintain complete visibility into your IT landscape with full asset management, purchase orders, maintenance, usage optimization. Seamlessly integrated with Zendesk, Jira helpdesks, as well as SCCM, JAMF, many others.
Learn more about EZO
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Features
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- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money.
Asset Panda is a cloud-based asset lifecycle management platform that helps users keep track of their devices and create interdependencies between them. The customizable software adapts to the unique workflows and use cases, whether a business is tracking computers or construction materials. Asset Panda's secure software allows unlimited users to update records from anywhere, both on the web and on the mobile app.
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
GitLab is a platform that enables software innovation by empowering development, security, and teams to build software.
GitLab is a comprehensive AI-enabled DevSecOps platform for software innovation, enabling users to contribute and co-create software applications. GitLab empowers organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
Learn more about GitLab
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
ISL Light remote support software lets you control a remote computer or mobile device. It's cross-platform, secure, fast, customizable.
ISL Light is a remote desktop solution that lets you access and control any Windows, Mac or Linux computer in seconds from any computer or mobile device or to provide ad hoc technical support to mobile device users. Cross-platform, secure, high-speed screen sharing, cloud-based or on-premises license.
Rich customization options allow you to rebrand the software to your own corporate identity and apply advanced security measures.
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration.
JIRA Service Management is an ITSM platform that transforms service delivery across IT, HR, facilities, and other departments. It unites teams on an AI-powered platform to deliver service experiences at scale. The system features easy service desk setup, centralized request management, and automation that streamlines support interactions. The platform connects engineering teams by linking requests to JIRA issues and provides employees with self-service options and virtual agents.
The platform integrates with Atlassian's Teamwork Graph, connecting people, work, and tools for seamless collaboration. JIRA Service Management bridges development and operations teams, accelerating deployments while minimizing risk. Its AI capabilities help detect, resolve, and prevent incidents by prioritizing critical issues. The platform empowers organizations to transform service delivery through intelligent automation and integrated workflows.
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access.
Splashtop's suite of solutions revolutionizes IT management. Splashtop SOS allows quick on-demand remote assistance, handling unexpected issues promptly. Splashtop Remote Support offers unattended access to all devices, easing regular IT tasks. Splashtop Enterprise optimizes large-scale operations with advanced features, managing and monitoring remote workstations efficiently. These tools cater to IT's evolving needs, delivering secure, high-performance remote access and support.
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Download IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps are also free.
The Spiceworks IT Cloud Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business.
Start tackling tickets in minutes with a simple-to-use help desk software. Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business.
Learn more about the two plan types:
1. Core (free)
2. Premium (paid), monthly or annual
Learn more about Spiceworks Cloud Help Desk
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing
Unify IT operations on one AI-powered platform. Manage assets, requests, and workflows easily to cut resolution time by up to 52%.
SolarWinds Service Desk unites your IT operations on a single, AI-powered platform. Manage assets, service requests, and backend IT processes in one place without the complexity of legacy tools. SolarWinds AI is embedded to streamline workflows—not just for show—helping you cut resolution times by up to 52%. From compliance to inventory, manage your entire IT landscape with enterprise-grade security and ease, ensuring your team can focus on strategic growth rather than repetitive tasks.
Learn more about SolarWinds Service Desk
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Features
- Capacity Management
- License Management
- Compliance Management
- Remote Access/Control
- Server Monitoring
- Incident Management
- Access Controls/Permissions
- Ticket Management
- Maintenance Scheduling
- Issue Auditing