---
description: Compare SmartCare vs Mend. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SmartCare vs Mend - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [SmartCare \<span\>vs\</span\> Mend](https://www.capterra.co.za/compare/93204/165634/smartcare/vs/mend-app)

# Compare SmartCare vs Mend

Canonical: https://www.capterra.co.za/compare/93204/165634/smartcare/vs/mend-app

> Detailed comparison between SmartCare and Mend. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartCare | Mend |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 1 | 920 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SmartCare

Behavioral health orgs, mental health providers, community mental health centers, substance abuse treatment centers

### Mend

We specialize in medium to large healthcare organizations of 20 or more providers.

## Key features

### SmartCare

- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Confirmations/Reminders
- Document Management
- E-Prescribing
- EMR/EHR
- HIPAA Compliant
- Initial Assessments
- Medical Billing
- Patient Records Management
- Payment Processing
- Self Service Portal
- Task Management
- Therapy Notes
- Treatment Planning

### Mend

- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Care Summaries
- Confirmations/Reminders
- Document Management
- EMR/EHR
- HIPAA Compliant
- Initial Assessments
- Medical Billing
- Patient Records Management
- Payment Processing
- Practice Management
- Scheduling
- Self Service Portal
- Task Management
- Therapy Notes
- Treatment Planning

## Links

- [View SmartCare Profile](https://www.capterra.co.za/software/93204/smartcare)
- [View Mend Profile](https://www.capterra.co.za/software/165634/mend-app)
- [View Original Comparison](https://www.capterra.co.za/compare/93204/165634/smartcare/vs/mend-app)

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